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expert yourself!
developing your expert brand

          Jessica Faye Carter
   Girl Geek Dinner - New York City
           August 20, 2009
agenda

• expert information
• self-assessment opportunities
• the two Rs
• conversation partners
• publish
• elements of the expert brand



Copyright © 2009 Jessica Faye Carter.
expert information

• An expert is “a person who has a comprehensive and
  authoritative knowledge of or skill in a particular area” (New
  Oxford American Dictionary)
• Characteristics of experts:
    ‣ substantive knowledge

    ‣ well-read/up-to-date on industry knowledge

    ‣ interact with other experts

    ‣ produce publications


Copyright © 2009 Jessica Faye Carter.
self-assessment ops

• are you an expert?
• expert status undergirded by
    ‣ education

    ‣ knowledge

    ‣ work experience

    ‣ life experience

    ‣ third-party recognition



Copyright © 2009 Jessica Faye Carter.
the two Rs

• reading
    ‣ books

    ‣ periodicals (esp. industry publications and columns)

    ‣ research

    ‣ digital content (blogs, social networks)

• researching
    ‣ interviews

    ‣ speeches/remarks

Copyright © 2009 Jessica Faye Carter.
conversation partners

• how to identify
    ‣ circle of colleagues, acquaintances

    ‣ conferences, industry events

• what to discuss
    ‣ industry trends, emerging ideas

• meet periodically
• discretion is key
    ‣ be careful of name-dropping; you can’t be aware of all relationships

Copyright © 2009 Jessica Faye Carter.
publish

• write (or hire a writer/writing company)
    ‣ books

    ‣ white papers

• speak
    ‣ conferences, corporate events, industry functions

    ‣ present views in the media

• build a wiki/resource repository
• benefit: demonstrates value and increases publicity
Copyright © 2009 Jessica Faye Carter.
expert talk

• How do you talk about yourself?
    ‣ self-deprecatingly vs. confidently
• How do you describe what you do?
    ‣ “I am a real estate agent”; OR “I help people find their dream homes”
• how do you communicate your expertise?

  ☻☻☻☻☻☻☻☻☻☻
    ‣ feeling/emotional/relationship appeal, technical/quantitative appeal, or
      both

• are you tailoring your communication style to your audience?
Copyright © 2009 Jessica Faye Carter.
elements of the expert brand

• A-B-C-D model
• think: packaging
    ‣ Appearance

    ‣ Behavior

• think: value
    ‣ Competencies

    ‣ Differentiation



Copyright © 2009 Jessica Faye Carter.
thank you.

http://jessicafayecarter.com
@jescarter

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Expert Yourself: Developing Your Expert Brand

  • 1. expert yourself! developing your expert brand Jessica Faye Carter Girl Geek Dinner - New York City August 20, 2009
  • 2. agenda • expert information • self-assessment opportunities • the two Rs • conversation partners • publish • elements of the expert brand Copyright © 2009 Jessica Faye Carter.
  • 3. expert information • An expert is “a person who has a comprehensive and authoritative knowledge of or skill in a particular area” (New Oxford American Dictionary) • Characteristics of experts: ‣ substantive knowledge ‣ well-read/up-to-date on industry knowledge ‣ interact with other experts ‣ produce publications Copyright © 2009 Jessica Faye Carter.
  • 4. self-assessment ops • are you an expert? • expert status undergirded by ‣ education ‣ knowledge ‣ work experience ‣ life experience ‣ third-party recognition Copyright © 2009 Jessica Faye Carter.
  • 5. the two Rs • reading ‣ books ‣ periodicals (esp. industry publications and columns) ‣ research ‣ digital content (blogs, social networks) • researching ‣ interviews ‣ speeches/remarks Copyright © 2009 Jessica Faye Carter.
  • 6. conversation partners • how to identify ‣ circle of colleagues, acquaintances ‣ conferences, industry events • what to discuss ‣ industry trends, emerging ideas • meet periodically • discretion is key ‣ be careful of name-dropping; you can’t be aware of all relationships Copyright © 2009 Jessica Faye Carter.
  • 7. publish • write (or hire a writer/writing company) ‣ books ‣ white papers • speak ‣ conferences, corporate events, industry functions ‣ present views in the media • build a wiki/resource repository • benefit: demonstrates value and increases publicity Copyright © 2009 Jessica Faye Carter.
  • 8. expert talk • How do you talk about yourself? ‣ self-deprecatingly vs. confidently • How do you describe what you do? ‣ “I am a real estate agent”; OR “I help people find their dream homes” • how do you communicate your expertise? ☻☻☻☻☻☻☻☻☻☻ ‣ feeling/emotional/relationship appeal, technical/quantitative appeal, or both • are you tailoring your communication style to your audience? Copyright © 2009 Jessica Faye Carter.
  • 9. elements of the expert brand • A-B-C-D model • think: packaging ‣ Appearance ‣ Behavior • think: value ‣ Competencies ‣ Differentiation Copyright © 2009 Jessica Faye Carter.