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“Financial Modeling for Startups”
                 April 02, 2003



Presented by:
Ramana Jampala
Principal, SAS Investors
rjampala@sasinvestors.com

                            1
Agenda

• Objective of the discussion

  –   Significance of Financial Modeling
  –   An Approach to Financial Modeling
  –   Income Statements 101
  –   Cash Flows 101
  –   Case Studies
      Case Study A (Pre-Investment Analysis)


                            2
Why should an entrepreneurs focus on
Financial Modeling?


• Organizational and Business Process
  Design
• Dynamics of Organizational Emphasis
• Business Assumptions and
  Requirements Quantification
• Metrics Definition and Variance Analysis
• Goal Congruence and Communications
  Tool
                        3
Organizational and Business Process
Design

                  • Key business activities: Product development, emerging technology research,
                    professional services support (functional analysis and user interface)
  Engineering
                  • Key Roles: Process Lead – VP Engineering. Lead assists – Directors for Emerging
                    Technologies, Platforms, Integration and Development
                  • Key business activities: Direct Sales, Indirect sales through alliances and partnerships
  Sales and         with Independent Software Vendors and System Integrators
   Business       • Key Roles: Process Lead – VP Sales / Business Development. Lead assists – Regional
 Development        Sales Directors or Managers, Business Development Directors (Device/Carriers,
                    System Integrators, ISVs, Technology)

                  • Key business activities: Marketing Communications, Product Marketing, Investor
                    Relations, Public Relations, Market Research
   Marketing
                  • Key Roles: Process Lead – VP Marketing. Lead assists – Directors for Marketing
                    Communications, Product Marketing, Investor Relations, Public Relations

                  • Key business activities: Professional Services, Software Quality Assurance, Training
   Integrated       and Customer Support
 Customer Care    • Key Roles: Process Lead – VP Integrated Customer Care. Lead assists – Directors for
                    Professional Services, Software Quality Assurance, Training and Customer Support

                  • Key business activities: Corporate Strategy, Finance, Operations – Human Resources,
  General and       Legal, and IT
 Administration   • Key Roles: Process Leads – Corporate Strategy-CEO, Operations-COO, Finance-CFO.
                    Lead assists – VP Human Resources, Directors for IT, and Legal




                                                           4
Dynamics of Organizational Emphasis



                                                                                General and
                                                                               Administration
                                    • CEO
                                    • VP – Engineering                        • CEO
                                    • VP – Sales/Biz Dev     Marketing        • VP – Engineering
                                    • VP – Customer Care                      • VP – Sales/Biz Dev
                 • CEO                                                        • VP – Customer Care
                                          Integrated     • CEO
                 • VP – Engineering                                           • VP – Marketing
                                        Customer Care    • VP – Engineering • VP – Finance
                 • VP – Sales/Biz Dev
                      Sales and
                                                         • VP – Sales/Biz Dev
• CTO                  Business                          • VP – Customer Care
• VP - Engineering   Development                         • VP – Marketing

   Engineering


      Seed             Series - A           Series - B         Series - C      Public


                                                   5
Requirements Quantification – Matching
   Uses of Cash Flows with
   Sources of Cash Flows

               Uses of Cash Flows
               Uses of Cash Flows
Cash Outflow Analysis                 2000                                     2001                                                2002
                             Q4                2000 Q1            Q2         Q3     Q4              2001 Q1           Q2         Q3     Q4               2002

Cash flows from Operations        (2,349)    (2,349)   (4,687) (7,526) (7,619) (6,780) (26,611) (7,535) (6,984) (4,803) (3,085) (22,406)
Cash flows from Investing           (123)      (123)     (604)    (716)    (496)    (348) (2,164)     (236)    (124)     (40)     (40)    (440)
Cash flows from Ops & Inv         (2,472)    (2,472)   (5,291) (8,242) (8,115) (7,128) (28,775) (7,771) (7,108) (4,843) (3,125) (22,846)
Cumlative Cash Outflows           (2,472)    (2,472)   (7,762) (16,004) (24,119) (31,247) (31,247) (39,017) (46,125) (50,968) (54,093) (54,093)




               Sources of Cash Flows
               Sources of Cash Flows
Cash Inflow Analysis                  2000                                     2001                                                2002
                             Q4                2000 Q1            Q2         Q3     Q4              2001 Q1           Q2         Q3     Q4              2002

Preferred Stock                   3,500      3,500       5,200      7,300      6,700     4,800    24,000     4,200      2,500          0         0     6,700
Par Value of Common Stock             0          0           0          0          0         0         0         0          0          0         0         0
Additional Paid in Capital            0          0           0          0          0         0         0         0          0          0         0         0
Cash Flow from Financing          3,500      3,500       5,200      7,300      6,700     4,800    24,000     4,200      2,500          0         0     6,700
Cumulative Cash Inflows           $3,500     $3,500      $8,700    $16,000    $22,700   $27,500   $27,500   $31,700    $34,200    $34,200   $34,200   $34,200




                                                                              6
Metrics Definition – To be carried out
for all the defined scenarios, typically
for third year of operations

        Direct Outputs                     Derived Outputs
••Revenues ($ and CAGR)
   Revenues ($ and CAGR)               Employee Productivity
                                        Employee Productivity
••Gross Income (% of Revenue)
   Gross Income (% of Revenue)         ••Revenue per Employee
                                          Revenue per Employee
••Operating Income (% of Revenue)
   Operating Income (% of Revenue)     ••Revenue per Sales Employee
                                          Revenue per Sales Employee
••Peak Negative Cash Flows ($)
   Peak Negative Cash Flows ($)        ••Income per Employee
                                          Income per Employee

                                       Organizational Productivity
                                        Organizational Productivity
                                       ••Product Development //Revenue (%)
                                          Product Development Revenue (%)
                                       ••Sales and Marketing //Revenue (%)
                                          Sales and Marketing Revenue (%)
    Business Assumptions
••Sales Cycle
   Sales Cycle                         Breakeven Analysis
                                        Breakeven Analysis
••Pricing Methodology
   Pricing Methodology                 ••Quarters to breakeven
                                          Quarters to breakeven
••Sales Projections and Revenue Mix
   Sales Projections and Revenue Mix   ••Cumulative burn
                                          Cumulative burn
••Product Development Roadmap
   Product Development Roadmap         ••Scenario based cash requirements
                                          Scenario based cash requirements


                                       7
Business Assumptions Quantification


Pricing and Projections
                                        Customers and License Revenue Summary
                                      2001                     2002                     2003
                          Pricing        Customers Pricing        Customers   Pricing      Customers
              Small        $        250           7           300          15          350        50
              Medium       $        500           3           500          18          600        60
              Large        $      1,000           0         1000            4         1200        15
              Strategic    $        250           3           500           2          750         6
              Total*                             13                        39                    131




Pipeline and Sales Cycle




Product Development



                                                 8
Goal Congruence and Communications
Tool

•   Growth versus value maximization:
    – What is the cost of growth? (Metric: Revenues minus sum of product
      development and sales and marketing expenses)
    – What is the optimal growth strategy? (Hyper growth (200% CAGR over 3 years)
      with $100m operating losses or Contained growth (100% CAGR over 3 years)
      with $30-$40m operating losses)
    – Which business processes should be in-house and which processes should be
      outsourced?

•   Organization goal congruence:
    – What are the two or three key metrics that the company will govern itself?
    – Synchronization between Sales, Marketing, Product Development and Customer
      Care departments

•   Constantly changing markets:
    – Operating plans and financial plans should be 3 Quarter moving plans
    – Need of a strategy team to be accountable for the adaptability



                                             9
Income Statement Demystified


       Revenues


                       Direct Costs

Gross Income
 Gross Income
                                      Operating Expenses
                                         Product Development
                                          Sales and Marketing
                                           General and Admin
                Operating
                 Operating
                 Income
                  Income
                                                                Interest
                                                                  Tax

                                      Net Income
                                       Net Income
                                                                           Working Cap
                                                                           Capital Expenditure
                                                    Retained
                                                     Retained
                                                    Earnings
                                                     Earnings



                                                    10
Cash Flows Demystified

        Net Income from
       Income Statement
                           Add/Subtract
                          Non-cash Items
 Cash Flow from
  Cash Flow from
   Operations
    Operations                           Capital Expenditure
                                         Working Capital
                                         Leasehold Improvements
                                         (De)Investments
                   Cash Flow from
                    Cash Flow from                            Preferred Stock
                      Investing
                       Investing
                                                              Par Value
                                                              Additional Paid in Capital
                                                              Long and Short Term Debt
                                     Cash Flow from
                                      Cash Flow from
                                        Financing
                                         Financing

                                                                              CFO + CFI + CFF

                                                       Cash In/Outflow
                                                        Cash In/Outflow
                                                         For the Year
                                                          For the Year


                                                 11
Case Study – A

Pre-Investment Analysis




                  12
Entrepreneur walked in the following
Valuation Analysis




                         13
Why was the Analysis Irrelevant


• Incorrect Valuation Methodology
      • Projecting Revenues 5 years out is a difficult proposition
      • Discount Rates basic mathematical exercise


• Irrelevant Comparables
      • Risk profiles comparison with company in a different stage
      • Lack of market risk indicators (e.g. Beta)


• Mismatched Investor Expectation
      • Terminal Value varied from 84% Minimum to 100% Maximum


• Lack of Value-Additivity
      • Did not factor either business premiums or risk factors in to valuation
        analysis


                                         14
Digging in to the mechanics of
the operations…..




                      15
First Level Analysis Clearly Profiled the
Investment in High Risk Category,
invalidating the entrepreneurs valuations
                                        Well Intended Business
                                        Well Intended Business
       Direct Indicators
       Direct Indicators                       Proposition,
                                               Proposition,
••   Cash Burn = $73m
     Cash Burn = $73m                            but…
                                                  but…
••   4 Year Revenue CAGR =
     4 Year Revenue CAGR =
     300%
     300%
•    Operating Income = 46%             •
                                        •   High Funding Risk
                                            High Funding Risk
 •   Operating Income = 46%
••   Number of Employees = 579
     Number of Employees = 579          •
                                        •   High Management
                                            High Management
                                            Risk
                                            Risk
     Calculated Indicators
     Calculated Indicators              •
                                        •   High Operational
                                            High Operational
••   Revenue per Emp. = $260K
      Revenue per Emp. = $260K              Risk
                                            Risk
••   Income per Emp. = $127K
      Income per Emp. = $127K           •   Questionable
                                        •   Questionable
••   Rev per Sales Emp. = $3.5m
      Rev per Sales Emp. = $3.5m            Business Model
                                            Business Model

                                   16
Second Level Analysis Indicated
Business Proposition was relevant but
implementation was flawed…
• Revenue Mix Less than Optimal
      • Two Revenue Drivers were placed sequentially
      • Consulting Revenue was a significant revenue driver

• Strategic Positioning was mis-matched
      • Value proposition positioned the company as technology providers, but
        business model projected the company as project implementers

• Value-Growth Curve was Non-Linear
      • The company need not have targeted for $150m in revenues, and 579
        employees

• Course of Action…..
      • SASI worked with the entrepreneur to revamp the business model and
        used financial model as the tool



                                       17
Based on the Second Level Analysis
SASI worked with the entrepreneur to
reduce the identified risks…
• Reduced of Financing risk by capping the capital
  requirements to a mutually agreed level

• Reduced the Operational risk by making Projects team
  minimal and treating it as a cost center

• Reduced Business Model risk by changing the revenue
  driver timing’s

• Could not minimize Management Risk, as the company
  was not yet mature to bring in a world class CEO




                              18
As an intermediate Scenario, Revenue
ramp was reduced to a third BUT capital
requirements was reduced to a fourth…




                         19
Snapshot of an intermediate stage of
the financial model based analysis, for
optimizing the growth value curve




                          20
The final numbers indicated minimization
of at least two of the three identified
risks
                                        Well Intended Business
                                        Well Intended Business
       Direct Indicators
       Direct Indicators                       Proposition,
                                               Proposition,
••   Cash Burn = $12m
     Cash Burn = $12m                            and…
                                                 and…
••   4 Year Revenue CAGR =
     4 Year Revenue CAGR =
     125%
     125%
•    Operating Income = 55%             •
                                        •   Low Funding Risk
                                            Low Funding Risk
 •   Operating Income = 55%
••   Number of Employees = 125
     Number of Employees = 125          •
                                        •   Unchanged
                                            Unchanged
                                            Management Risk
                                            Management Risk
     Calculated Indicators
     Calculated Indicators              •
                                        •   Low Operational Risk
                                            Low Operational Risk
••   Revenue per Emp. = $330K
      Revenue per Emp. = $330K          •
                                        •   More Tuned Business
                                            More Tuned Business
••   Income per Emp. = $127K
      Income per Emp. = $127K               Model
                                            Model
••   Rev per Sales Emp. = $1.3m
      Rev per Sales Emp. = $1.3m


                                   21
Thank you for attending our
presentation . . . .



• Ramana Jampala, Principal, SAS Investors
     www.sasinvestors.com



• FundingPost Event Team
     www.FundingPost.com




                             22

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Financial Models for Startups

  • 1. www.FundingPost.com “Financial Modeling for Startups” April 02, 2003 Presented by: Ramana Jampala Principal, SAS Investors rjampala@sasinvestors.com 1
  • 2. Agenda • Objective of the discussion – Significance of Financial Modeling – An Approach to Financial Modeling – Income Statements 101 – Cash Flows 101 – Case Studies Case Study A (Pre-Investment Analysis) 2
  • 3. Why should an entrepreneurs focus on Financial Modeling? • Organizational and Business Process Design • Dynamics of Organizational Emphasis • Business Assumptions and Requirements Quantification • Metrics Definition and Variance Analysis • Goal Congruence and Communications Tool 3
  • 4. Organizational and Business Process Design • Key business activities: Product development, emerging technology research, professional services support (functional analysis and user interface) Engineering • Key Roles: Process Lead – VP Engineering. Lead assists – Directors for Emerging Technologies, Platforms, Integration and Development • Key business activities: Direct Sales, Indirect sales through alliances and partnerships Sales and with Independent Software Vendors and System Integrators Business • Key Roles: Process Lead – VP Sales / Business Development. Lead assists – Regional Development Sales Directors or Managers, Business Development Directors (Device/Carriers, System Integrators, ISVs, Technology) • Key business activities: Marketing Communications, Product Marketing, Investor Relations, Public Relations, Market Research Marketing • Key Roles: Process Lead – VP Marketing. Lead assists – Directors for Marketing Communications, Product Marketing, Investor Relations, Public Relations • Key business activities: Professional Services, Software Quality Assurance, Training Integrated and Customer Support Customer Care • Key Roles: Process Lead – VP Integrated Customer Care. Lead assists – Directors for Professional Services, Software Quality Assurance, Training and Customer Support • Key business activities: Corporate Strategy, Finance, Operations – Human Resources, General and Legal, and IT Administration • Key Roles: Process Leads – Corporate Strategy-CEO, Operations-COO, Finance-CFO. Lead assists – VP Human Resources, Directors for IT, and Legal 4
  • 5. Dynamics of Organizational Emphasis General and Administration • CEO • VP – Engineering • CEO • VP – Sales/Biz Dev Marketing • VP – Engineering • VP – Customer Care • VP – Sales/Biz Dev • CEO • VP – Customer Care Integrated • CEO • VP – Engineering • VP – Marketing Customer Care • VP – Engineering • VP – Finance • VP – Sales/Biz Dev Sales and • VP – Sales/Biz Dev • CTO Business • VP – Customer Care • VP - Engineering Development • VP – Marketing Engineering Seed Series - A Series - B Series - C Public 5
  • 6. Requirements Quantification – Matching Uses of Cash Flows with Sources of Cash Flows Uses of Cash Flows Uses of Cash Flows Cash Outflow Analysis 2000 2001 2002 Q4 2000 Q1 Q2 Q3 Q4 2001 Q1 Q2 Q3 Q4 2002 Cash flows from Operations (2,349) (2,349) (4,687) (7,526) (7,619) (6,780) (26,611) (7,535) (6,984) (4,803) (3,085) (22,406) Cash flows from Investing (123) (123) (604) (716) (496) (348) (2,164) (236) (124) (40) (40) (440) Cash flows from Ops & Inv (2,472) (2,472) (5,291) (8,242) (8,115) (7,128) (28,775) (7,771) (7,108) (4,843) (3,125) (22,846) Cumlative Cash Outflows (2,472) (2,472) (7,762) (16,004) (24,119) (31,247) (31,247) (39,017) (46,125) (50,968) (54,093) (54,093) Sources of Cash Flows Sources of Cash Flows Cash Inflow Analysis 2000 2001 2002 Q4 2000 Q1 Q2 Q3 Q4 2001 Q1 Q2 Q3 Q4 2002 Preferred Stock 3,500 3,500 5,200 7,300 6,700 4,800 24,000 4,200 2,500 0 0 6,700 Par Value of Common Stock 0 0 0 0 0 0 0 0 0 0 0 0 Additional Paid in Capital 0 0 0 0 0 0 0 0 0 0 0 0 Cash Flow from Financing 3,500 3,500 5,200 7,300 6,700 4,800 24,000 4,200 2,500 0 0 6,700 Cumulative Cash Inflows $3,500 $3,500 $8,700 $16,000 $22,700 $27,500 $27,500 $31,700 $34,200 $34,200 $34,200 $34,200 6
  • 7. Metrics Definition – To be carried out for all the defined scenarios, typically for third year of operations Direct Outputs Derived Outputs ••Revenues ($ and CAGR) Revenues ($ and CAGR) Employee Productivity Employee Productivity ••Gross Income (% of Revenue) Gross Income (% of Revenue) ••Revenue per Employee Revenue per Employee ••Operating Income (% of Revenue) Operating Income (% of Revenue) ••Revenue per Sales Employee Revenue per Sales Employee ••Peak Negative Cash Flows ($) Peak Negative Cash Flows ($) ••Income per Employee Income per Employee Organizational Productivity Organizational Productivity ••Product Development //Revenue (%) Product Development Revenue (%) ••Sales and Marketing //Revenue (%) Sales and Marketing Revenue (%) Business Assumptions ••Sales Cycle Sales Cycle Breakeven Analysis Breakeven Analysis ••Pricing Methodology Pricing Methodology ••Quarters to breakeven Quarters to breakeven ••Sales Projections and Revenue Mix Sales Projections and Revenue Mix ••Cumulative burn Cumulative burn ••Product Development Roadmap Product Development Roadmap ••Scenario based cash requirements Scenario based cash requirements 7
  • 8. Business Assumptions Quantification Pricing and Projections Customers and License Revenue Summary 2001 2002 2003 Pricing Customers Pricing Customers Pricing Customers Small $ 250 7 300 15 350 50 Medium $ 500 3 500 18 600 60 Large $ 1,000 0 1000 4 1200 15 Strategic $ 250 3 500 2 750 6 Total* 13 39 131 Pipeline and Sales Cycle Product Development 8
  • 9. Goal Congruence and Communications Tool • Growth versus value maximization: – What is the cost of growth? (Metric: Revenues minus sum of product development and sales and marketing expenses) – What is the optimal growth strategy? (Hyper growth (200% CAGR over 3 years) with $100m operating losses or Contained growth (100% CAGR over 3 years) with $30-$40m operating losses) – Which business processes should be in-house and which processes should be outsourced? • Organization goal congruence: – What are the two or three key metrics that the company will govern itself? – Synchronization between Sales, Marketing, Product Development and Customer Care departments • Constantly changing markets: – Operating plans and financial plans should be 3 Quarter moving plans – Need of a strategy team to be accountable for the adaptability 9
  • 10. Income Statement Demystified Revenues Direct Costs Gross Income Gross Income Operating Expenses Product Development Sales and Marketing General and Admin Operating Operating Income Income Interest Tax Net Income Net Income Working Cap Capital Expenditure Retained Retained Earnings Earnings 10
  • 11. Cash Flows Demystified Net Income from Income Statement Add/Subtract Non-cash Items Cash Flow from Cash Flow from Operations Operations Capital Expenditure Working Capital Leasehold Improvements (De)Investments Cash Flow from Cash Flow from Preferred Stock Investing Investing Par Value Additional Paid in Capital Long and Short Term Debt Cash Flow from Cash Flow from Financing Financing CFO + CFI + CFF Cash In/Outflow Cash In/Outflow For the Year For the Year 11
  • 12. Case Study – A Pre-Investment Analysis 12
  • 13. Entrepreneur walked in the following Valuation Analysis 13
  • 14. Why was the Analysis Irrelevant • Incorrect Valuation Methodology • Projecting Revenues 5 years out is a difficult proposition • Discount Rates basic mathematical exercise • Irrelevant Comparables • Risk profiles comparison with company in a different stage • Lack of market risk indicators (e.g. Beta) • Mismatched Investor Expectation • Terminal Value varied from 84% Minimum to 100% Maximum • Lack of Value-Additivity • Did not factor either business premiums or risk factors in to valuation analysis 14
  • 15. Digging in to the mechanics of the operations….. 15
  • 16. First Level Analysis Clearly Profiled the Investment in High Risk Category, invalidating the entrepreneurs valuations Well Intended Business Well Intended Business Direct Indicators Direct Indicators Proposition, Proposition, •• Cash Burn = $73m Cash Burn = $73m but… but… •• 4 Year Revenue CAGR = 4 Year Revenue CAGR = 300% 300% • Operating Income = 46% • • High Funding Risk High Funding Risk • Operating Income = 46% •• Number of Employees = 579 Number of Employees = 579 • • High Management High Management Risk Risk Calculated Indicators Calculated Indicators • • High Operational High Operational •• Revenue per Emp. = $260K Revenue per Emp. = $260K Risk Risk •• Income per Emp. = $127K Income per Emp. = $127K • Questionable • Questionable •• Rev per Sales Emp. = $3.5m Rev per Sales Emp. = $3.5m Business Model Business Model 16
  • 17. Second Level Analysis Indicated Business Proposition was relevant but implementation was flawed… • Revenue Mix Less than Optimal • Two Revenue Drivers were placed sequentially • Consulting Revenue was a significant revenue driver • Strategic Positioning was mis-matched • Value proposition positioned the company as technology providers, but business model projected the company as project implementers • Value-Growth Curve was Non-Linear • The company need not have targeted for $150m in revenues, and 579 employees • Course of Action….. • SASI worked with the entrepreneur to revamp the business model and used financial model as the tool 17
  • 18. Based on the Second Level Analysis SASI worked with the entrepreneur to reduce the identified risks… • Reduced of Financing risk by capping the capital requirements to a mutually agreed level • Reduced the Operational risk by making Projects team minimal and treating it as a cost center • Reduced Business Model risk by changing the revenue driver timing’s • Could not minimize Management Risk, as the company was not yet mature to bring in a world class CEO 18
  • 19. As an intermediate Scenario, Revenue ramp was reduced to a third BUT capital requirements was reduced to a fourth… 19
  • 20. Snapshot of an intermediate stage of the financial model based analysis, for optimizing the growth value curve 20
  • 21. The final numbers indicated minimization of at least two of the three identified risks Well Intended Business Well Intended Business Direct Indicators Direct Indicators Proposition, Proposition, •• Cash Burn = $12m Cash Burn = $12m and… and… •• 4 Year Revenue CAGR = 4 Year Revenue CAGR = 125% 125% • Operating Income = 55% • • Low Funding Risk Low Funding Risk • Operating Income = 55% •• Number of Employees = 125 Number of Employees = 125 • • Unchanged Unchanged Management Risk Management Risk Calculated Indicators Calculated Indicators • • Low Operational Risk Low Operational Risk •• Revenue per Emp. = $330K Revenue per Emp. = $330K • • More Tuned Business More Tuned Business •• Income per Emp. = $127K Income per Emp. = $127K Model Model •• Rev per Sales Emp. = $1.3m Rev per Sales Emp. = $1.3m 21
  • 22. Thank you for attending our presentation . . . . • Ramana Jampala, Principal, SAS Investors www.sasinvestors.com • FundingPost Event Team www.FundingPost.com 22