Lavacon 2010: Stop Documenting and Start Designing - Smith & Aschwanden

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Presented at LavaCon 2010 in San Deigo: Learn how to stop “documenting a product” and start “designing information” so that needed information is presented to users where/when it’s needed.

Technologie

Stop Documenting, Start Designing! How to get out of the traditional documentation box Jim Smith and Vivian Aschwanden Platform Computing Corporation

Session description (from LavaCon program) ,[object Object],[object Object],[object Object]

Where we will go today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Jim and Vivian ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What we do ,[object Object],[object Object],[object Object]

Platform Computing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Spoiler alert – how the story ends ,[object Object],[object Object],[object Object],[object Object],[object Object]

Management context ,[object Object],[object Object],[object Object],[object Object],[object Object]

How to stop documenting… ,[object Object],[object Object],[object Object],[object Object]

And start designing … ,[object Object],[object Object],[object Object],[object Object]

What changes? ,[object Object],[object Object],[object Object],[object Object]

What stays the same? ,[object Object],[object Object],[object Object]

Design – what does it mean? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Design – how is it done? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Design – why do it? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Design – any obstacles? ,[object Object],[object Object],[object Object]

Examples of designed user assistance ,[object Object],[object Object],[object Object],[object Object],[object Object]

Two case studies ,[object Object],[object Object]

Viv’s experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Jim’s experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Information architecture ,[object Object],[object Object]

GUI wireframe ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

GUI prototype ,[object Object],[object Object],[object Object]

Demo implementation ,[object Object],[object Object],[object Object]

Final thoughts … ,[object Object],[object Object],[object Object],[object Object]

Key takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thank you! ,[object Object],[object Object]

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Lavacon 2010: Stop Documenting and Start Designing - Smith & Aschwanden

1. Stop Documenting, Start Designing! How to get out of the traditional documentation box Jim Smith and Vivian Aschwanden Platform Computing Corporation

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