1. The “Soft” Skills of Success
Strategies to Get Hired, Stay
Hired and Get Promoted
2. Thee Job Phases
1. Potential
2. Momentum
3. Harvest
Your value changes throughout any job
3. Plateaued “Job” Cycle
2 Years – 5 Years
100+ % Proficiency In Assigned Tasks
Management &
Professional
Jobs
4. Sustainers
Hard Work
Education
Technical Skills
Merit Is Its Own
Reward
Do It On Their Own
Fair World Mentality
5. Ideal “Job” Cycle
2 Years – 5 Years
100+ % Proficiency In Assigned Tasks
20% Developing Proficiency I n Unassigned Tasks
Management &
Professional
Jobs
6. Use the 20/80 Principle
Exceeding “Job” Expectations May
Not Be a “High Value” Activity
80% of Time on the “Expected”
Determine “High Value” Areas
20% of Time on “High Value” Areas
Add Value In Ways That Get Noticed
7. Differentiate Your Performance
Study How Value is Really
Created
Triage Your Activities
Leverage Relationships
Opportunity Comes to Those
Perceived as Wanting It.
8. Achievers
Work Hard
Negotiated World
Mentality
Use Non-technical
Skills
Give without
expectation
Actively Seek
Recognition
9. Career Competencies
Experience Doing
Risk Linking
Show Belonging
Exhibit Specializing
Catapulting
Magnify
Accomplishing
10. The Seven Habits
Don’t Gamble With Your Future
1. Be Proactive
2. Begin With The End In Mind
3. Put First Things First
4. Think Win-Win
5. Seek First To Understand,
Then To Be Understood
6. Synergize
7. Sharpen The Saw
12. Emotional Intelligence
“The capacity for recognizing
our own feelings and those of
others, for motivating
ourselves, for managing
emotions well in ourselves
and in our relationships.”
Daniel Goleman
14. What We Know About IQ
Predicts Grades In School
Does Not Predict Success In Life
Predicts 6% of Job Success
Peaks In Late Teens
Is Static
Culture Bound
15. What We Know About EQ
80% of a Managers Success Is
Related to EQ
Overall 67% of Abilities Essential for
Success Relate to EQ
The Primary De-railer of Top
Executives Is a Lack of Impulse
Control
EQ Skills Can Be Learned At Any
Age
16. Two Minds In One Body
IQ: Thinks EQ: Feels
Intellectual capability, 90% of the difference
knowledge, and between outstanding
technical expertise and average leaders is
are threshold related to EQ.
competencies. EQ is two times as
important as IQ and
technical expertise
combined.
17. EQ and Technical Success
“Computer programmers in the
top 10% of EQ competency
develop effective software
three times faster than those
with lower EQ skills.”
Hay Group
Why?
18. Sources
Citrin, James and Smith, Richard. The 5 Patterns of
Extraordinary Careers. New Your: Crown Business, 2003
Covey, Stephen. The Seven Habits of Highly Effective People.
New York, Simon & Schuster 1989
Goleman, Daniel. Working With Emotional Intelligence. New
York. Bantam Books. 1998
Scheele, Adele. Skills for Success. William Marrow and
Company, 1981