3. What is continuous improvement?
• Small incremental changes made for improving
productivity and minimizing wastes.
• On going effort to improve products, services or
processes.
• Never ending process.
• Makes the process more efficient, effective and
adaptable.
• Focus on simplification of complex process
sub-process and improving them.
4. Key elements Foundation
Quality Team work
Effort Personal discipline
Involvement of all employees Improved morale
Willingness to change Quality Circles
Communication Suggestions for improvement
5. Features of Continuous Improvement
• Widely applicable.
• Highly effective and result oriented.
• A learning experience.
• Team based and cross functional.
7. 2. Lean Manufacturing
– Focus on preserving quality, with less work by
eliminating waste.
– Common wastes identified for improvement are
• Time
• Money
• Resources
3. Six sigma
– Developed by Motorola
– Utilises a set of quality management methods that aim
towards improving outputs by identifying errors and
defects.
– Allows only 6 SD between mean and specification limit
when it comes to error.
8. 4. Total quality management
– Total : made up of whole
– Quality : degree of excellence
– Management : act of handling, controlling, directing,
staffing an organisation.
– Maximum user satisfaction at minimum cost.
5. Kaizen
– Long term approach towards implementing small changes
that add up to bigger results.
– Each employee is fully involved.
9. 6. 5S
– Method for organising a work place(shop floor or office
space)
– 5 organisational strategies begin with “S”.
• Seiri (Sort)
• Seiton (Set in order)
• Seiso (Shine)
• Seiketsu (Standardize)
• Shitsuke (Self discipline)
7. Kanban
– Originated within Toyota
– Scheduling system that indicates what should be
produced, how much, and when it should be done.
10. 8. TIMWOOD
– Emphasis on 7 wastes.
• T : Transport
• I : Inventory
• M : Motion
• W : Waiting
• O : Over-production
• O : Over-processing
• D : Defects.
11. Conclusion
• Should be a part of our everyday life.
• Properly applied in organisations lead to
significant improvement.
• Kaizen and associated concepts like
PDCA, kanban and quality circles---
critical to success of Toyota, Canon and
Nippon.