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My Real Estate Services Marketing Proposal




Prepared for:                            Property to be marketed:
        You!                                        Your Property

                  Presented by:
                  James Davin
                  477 South Broad Street
                  Meriden, CT 06450
                  Phone:203- 599-2904
                  Toll Free:1-800-525-7793 x 2904
My Professional Experience
       •       Principals and Practices in Real Estate through the State of
               Connecticut Approved School; The Real Estate Development Center
       •       Member of the National Association of REALTORS                    James Davin
                                                                                 REALTOR
       •       Member of the Connecticut Association of REALTORS                 CENTURY 21
       •       Member of the Hartford Board of REALTORS                          Access America

       •       Member of the Connecticut Cooperative MLS
       •       REALTOR with CENTURY 21 Internationally, 8,400 offices in the
               World, 4,200 Offices in the USA
       •       REALTOR with CENTURY 21 of Connecticut, 64 Offices in CT.
       •       Team Member of the Largest Most Productive Century 21 Office in
               All of Connecticut
       •       Currently working with Ralph Williams of Bottom Line University

                                   Cell: 203.980.2487 Voice Mail: 203.599.2904
                                          Email: james.davin@century21.com



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                  Page 2
CENTURY 21 Access America




                       James Davin
                       REALTOR
                       CENTURY 21 Access America
CENTURY 21® Access America
         •       My company’s strengths
                  – 20 Years of experience with Strong Leadership that shows
                  – Cutting Edge Systems have made us a leader in our market place
                  – Over 100 Agents in the Southington & Meriden Offices
         •       My company’s awards & recognition
                    –      We have the Number One, Top Producing Office for C21 in the State!
                    –      We have been the Most Successful, Top Producing Firm in the State since 2002
         •       Strength of the CENTURY 21 brand
                    –      Millward-Brown results
                    –      CENTURY 21® continues to be the most recognized name in real estate*
                    –      Not only the most recognized but NOBODY in the World sells more homes than CENTURY
                           21. No One does more referrals, 8,400 Office, 143,000 agents.
                    –      CGRN/worldwide Referral Network in addition to the CENTURY 21 network we have
                           REALOGY which uses the referral network of all brands in the REALOGY network.



  *Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a
  home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90%
  confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                                                                                                       Page 4
Our Offices
Under Regional President
Beverly A. Peterson
Offices Under Regional President Beverly A. Peterson

                                                                                                 C21 Access America
                                                                    Meriden, CT Office
 Southington, CT Office
                                                                    477 South Broad Street       Career Development Center
 117 North Main Street
                                                                                                 143 North Main Street
                                                                    Meriden, CT 06450
 Southington, CT 06489
                                                                                                 Phone: 860-378-1456
                                                                    Phone:203- 634-1876
 Phone: 860-621-8378
                                                                                                 Toll Free:1-800-525-7793
                                                                    Toll Free:1-800-525-7793
 Toll Free:1-800-525-7793
                                                                                                 Fax: 860-276-0369
                                                                    Fax: 203-237-4142
 Fax: 860-276-8032
                                                                                                 Transaction Management
The Real Estate                                                     Access America Call Center
                                                                                                 Center Online
Development Center                                                  Customer Service 411
                                                                                                 143 North Main Street
Pre-License School                                                  143 North Main Street
                                                                                                 Phone: 860-378-1479
143 North Main Street                                               Phone: 860-621-8378
                                                                                                 Fax: 860-276-0369
Phone: 860-378-1479                                                 Fax: 860-276-0369
Fax: 860-276-0369




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Southington


                                                                             James Davin
                                                                             REALTOR
                                                                             CENTURY 21 Access America




           Southington, CT Office
           117 North Main Street
           Southington, CT 06489
           Phone: 860-621-8378
           Toll Free:1-800-525-7793
           Direct Line: 203.599.2904


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Meriden

   Meriden, CT Office
   477 South Broad Street
   Meriden, CT 06450
   Phone:203- 634-1876
   Toll Free:1-800-525-7793
   Fax: 203-237-4142




                                                                              James Davin
                                                                              REALTOR
                                                                              CENTURY 21 Access America


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
The Career Development Center
                                                                           In Addition to New Agent Training Under Regional
                                                   Jodi Tussing Regional   President Beverly Peterson, The Training Center In
                                                   Career Coach and        Southington Offers Experienced Agent Coaching and
                                                   Training Center         Training in:
                                                   Manager
                                                                           • New Construction
                                                                           •Advanced CMA workshops for target marketing and
                                                                           statistics
                                                                           •Technology including Social Networking
                                                                           •Online Slide Show Presentations
     The Training Center
                                                                           •Foreclosures purchasing at Auctions
     143 North Main Street
                                                                           •Sales Technique Workshops & and MORE!
     Southington, CT 06489
     Phone: 860-621-8378
     Toll Free:1-800-525-7793
     Fax: 860-276-0369




                                                                              Sessions with Ralph Williams at the
                                                                              Career Development Training Center
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
CENTURY 21 Access America®
Transaction Management Center

•Entire transaction is coordinated from day one
•One single contact – Monday through Friday, 9:00am to 5:00pm
•Transaction Manager is a licensed Real Estate Agent and truly understands the
financing application and approval process
•Buyers and sellers receive clear, step by step instructions to ensure a smooth and
timely closing
•Access your sale or purchase with your own secure ID via the web, 24 hours a day,
seven days a week, 365 days a year
•Communicate with all parties of your transaction through one consolidated messaging
center via fax, text to voice messaging and e-mails
•View posted documents such as Contracts, Disclosures, MLS printouts, Amendments,
Extensions, Contact Sheets, etc
•Continued access to file once it has become a closing for years
•Allows you to be an active participant in your transaction

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
A History of Proven Results Not only were we the # 1 Century 21
         Office in Connecticut in 2008, we were the only CENTURY 21 office
         to receive the Centurion Award!



           Market Share Century 21 Access America Last 12 Months




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                             Page 11
Access America Offices
                                                                                                                               Wolcott, CT Office
                                                                                             Stamford, CT Office
                                                            Meriden, CT Office                                                 246 Wolcott Road
     Southington, CT Office                                                                  27 Strawberry Hill Avenue
                                                            477 South Broad Street                                             Wolcott , CT 06716
     117 North Main Street                                                                   Stamford, CT 06902
                                                            Meriden, CT 06450                                                  Map It with Google Maps
     Southington, CT 06489                                                                   Map It with Google Maps
                                                            Map It with Google Maps                                            Phone: 203-879-2339
     Map It with Google Maps                                                                 Phone: 203-326-3399
                                                            Phone:203- 634-1876                                                Toll Free:1-800-240-2952
     Phone: 860-621-8378                                                                     Toll Free:1-800-243-5295
                                                            Toll Free:1-800-525-7793                                           Fax: 203-879-2102
     Toll Free:1-800-525-7793
                                                                                             Fax: 203-326-3388
                                                            Fax: 203-237-4142
     Fax: 860-276-8032


     Bridgeport, CT Office                                                                   Wethersfield, CT Office           Watertown, CT Office
                                                            Branford, CT Office
     3850 Main Street                                                                        449 Silas Deane Highway           429 Main Street
                                                            265 East Main Street
     Bridgeport, CT 06606                                                                    Wethersfield, CT 06109            Watertown, CT 06795
                                                            Branford, CT 06405
     Map It with Google Maps                                                                 Map It with Google Maps           Map It with Google Maps
                                                            Map It with Google Maps
     Phone: 203-374-9451                                                                     Phone: 860-263-2121               Phone: 860-274-8200
                                                            Phone: 203-481-7247
     Toll Free: 1-800-722-0187                                                               Toll Free:1-800-343-2166          Toll Free:1-800-240-2952
                                                            Toll Free: 1-800-289-2100
     Fax: 203-374-9706                                                                       Fax: 860-263-2144                 Fax: 860-274-0382
                                                            Fax: 203-481-4075




                      Coventry, RI Office                               Newport, RI Office                      East Greenwich, RI Office
                      1025 Tiogue Avenue                                640 Thames Street                       387 Main Street
                      Coventry, RI 02816                                Newport, RI 02840                       East Greenwich, RI 02818
                      Map It with Google Maps                           Map It with Google Maps                 Map It with Google Maps
                      Phone: 401-828-2100                               Phone: 401-849-9192                     Phone: 401-885-6260
                      Toll Free: 1-800-343-0227                         Toll Free: 1-800-876-2429               Toll Free: 1-800-818-2100
                      Fax: 401-821-5889                                 Fax: 401-849-5871                       Fax: 401-885-5360


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
The Value of working with a REALTOR
     The value and importance of real estate professionals
     has not changed!
         •       85% of sellers used a broker or agent to sell their home*
         •       76% of sellers placed their home on the Internet with the assistance of a
                 real estate agent*

         •       My mission statement
                  – “I strive to make the sale of your home and all of the associated
                    activities free of stress, easy to understand, and at times, even fun. My
                    goal is to exceed your expectations and provide you with exceptional
                    service throughout our relationship”.



                                                     *2007 NAR Profile of Home Buyers and Sellers


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                    Page 13
What most companies consider custom, we consider standard.


         Standard Services                                          Customized Services Standard
                                                                      with CENTURY 21
         • Multiple Listing Service
                                                                    • National Advertising
         • Local Advertising
                                                                    • Global Referral Network
         • Yard Sign
                                                                    • Seller Service Pledge
         • Agent and Office Preview
                                                                    • Quality Service Survey
         • Open House
                                                                    • Other Internet Websites
         • Required Property Disclosures
         • Competitive Market Analysis
         • Featured on National Website




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                   Page 14
CENTURY 21®: The Gold Standard

         We are a strong, vibrant and global real estate family. We strive everyday to
         deliver unsurpassed market intelligence and insights. Our network of over
         140,000 agents in over 8,000 offices worldwide is your edge. These CENTURY
         21 standards inspire us all to a higher level of performance.

         What does “The Gold Standard” mean to you?

                  Gold is symbolic of three positive and distinct values
                    •       Great financial value = Getting the best price for your home

                    •       High performance achievement = Best trained associates

                    •       Insightful wisdom = Your neighborhood specialist


                                                          I am your “Professional Champion”.


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                               Page 15
Most Recognized Name in Real Estate

•        Consumers continue to identify the CENTURY 21 brand as “the most recognized
         name in real estate.”
•        Forty-two percent of adults surveyed singled out CENTURY 21 as the most well-
         known brand, with the nearest competitor trailing by a substantial 14 percentage
         points.




                    Q “Which of these agencies , if any, is the
                            most recognized name in real estate?”




     Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a
     home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90%
     confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                                                                                                      Page 16
Marketing Plan
         •       Send “Just Listed “postcards highlighting your home to local area residents.
         •       Advertise and hold agent/broker and buyer open houses.
         •       List your property on our company website, which boasts the only Google powered search by key
                 word in addition to field searching, Mapping Features, Trulia & Zillow integreation to help the buyer realize the
                 value of your home. Plus ability to set up an appointment real time, in addition slide show, of your home.
         •       Internet marketing
                    –     REALTOR.COM All of our listings boast enhanced REALTOR.com with 20 pictures and unlimited text,
                    –     We have banners placed on TRULIA featuring our listings as advertising
                    –     Trulia                    - Openhouse.com                           - Hotpads.com
                    –     Zillow                    - WSJ.com (homes over 300,000)            - Cyberhomes.com
                    –     Homescape                 - New York Times.com                      - Google.com
                    –     Courant.com               - ListHub.com                             - aol.com
                    –     Cyberhomes.com            -oodle.com                                - homefinder.com
                    –     Frontdoor.com             -yahoo.com                                - backpage.com
                    –     …. And more


         •       Send out electronic notices about your home i.e., eNewsletters and eCards.
         •       Provide local advertising
         •       Leverage the CENTURY 21® Global Referral Network to access leads from around the world.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Marketing Plan, Continued

                    – Enhanced listing display on Realtor.com site to make your property
                      stand out
                    – Video/virtual tour on YouTube.com, FaceBook.com, Linkedin.com,
                      Wordpress.com, LiveVideo.com
                    – Offer a Home Warranty program
                    – Offer special Century 21 Access America Mortgage financing options
                    – Transaction Management Online
                    – Feature your property on my personal website and blogs
                    – Place property on Craig‟s List and other online classified websites for
                      maximum exposure
                    – Eyejot.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Marketing Plan Continued




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Targeted Local Marketing

         •       Open Houses – Actively promote open house showings for Brokers and
                 Buyers
         •       Direct Mail – Just Listed cards, Open House cards and other targeted
                 mailings
         •       E-Greetings – Online greeting cards directed to potential buyers
         •       Local Advertising
         •       MLS – Place your home with the local Multiple Listing Service to make it
                 available to all local Brokers
         •       Internet – Courant.com Century21.com allows internet users to get
                 information and photos of your home


                                                                         James Davin
                                                                         REALTOR
                                                                         CENTURY 21 Access America



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                               Page 20
2009 Online Marketing continued

             •       Strategically publish creative banners that increase traffic and
                     listing exposure on Century21.com.
             •       CENTURY 21 provides an innovative online experience for
                     consumers that is second to no one in the industry.
             •       Online media is optimized to drive leads and response from
                     consumers on your property.
             •       Automated email communications to buyers interested in your
                     property
             •       Search Engine Marketing is a key component of our online
                     marketing efforts that drives consumers to our website and
                     thereby increases the exposure your listing receives to
                     interested buyers.



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                        Page 21
CENTURY 21® National Advertising

         •       Multi-million dollar national advertising campaigns
         •       Print, Internet and radio
         •       Targeted advertising for Specialty Markets




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                       Page 22
CENTURY 21® Global Reach

                                                                    Worldwide presence
                                                                    •   Century21.com international
                                                                        links and websites
                                                                    •   CENTURY 21® Global
                                                                        Referral Network
                                                                    •   Significant buyer opportunities
                                                                        - with over 8,000 offices and
                                                                        140,000 sales associates
                                                                        worldwide
                                                                    •   Additional buyer opportunities
                                                                        - with the CENTURY 21®
                                                                        Global Referral Network, an
                                                                        Internet based referral system
                                                                        for broker selection and
                                                                        distribution of referral leads




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                Page 23
Referral Services

         •       World’s largest referral network (based on the number of offices
                 worldwide) brings you:
                  – More buyer opportunities for your property
                      • With over 8,000 offices and 140,000 sales associates worldwide
                      • CENTURY 21® Global Referral Network, an Internet based referral
                        system for distribution of referral leads from around the globe




                                  James Davin
                                  REALTOR
                                  CENTURY 21 Access America




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                      Page 24
Home Buyers
         •       84% of all home buyers used the Internet as a tool when searching for a
                 home*
         •       84% of recent home buyers found photos “very useful”*
         •       60% said the same about virtual tours*
         •       There are over 200 million users of the Internet in the USA**
                  – 29% of home buyers first learned about the home they purchased
                    using the Internet*
                  – 84% of first time home buyers used the internet as an information
                    source in the home buying process*




                                                                    *2007 NAR Profile of Home Buyers and Sellers
                                                                    **Nielsen-Net Raings.com
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                        Page 25
Selling Your Home with the Help of Century21.com

                                                                    The Century21.com
                                                                    web site averages
                                                                    more than 2 million
                                                                    visits per month
                                                                    •   Consumer Leads
                                                                    •   Property Listings
                                                                    •   Registered Users
                                                                    •   Top Search
                                                                        Engine
                                                                        partnerships;
                                                                        Google, Trulia and
                                                                        Yahoo



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                            Page 26
The Search Areas on Century21.com
     •       Century21.com is a consumer‟s home buying and selling information gateway
     •       The easy to navigate menu bar allows consumers to identify exactly what
             they‟re looking for
     •       The site serves as a real estate resource library for consumers
     •       Property Search
              – Satellite technology to visually scout the location of CENTURY 21
                 properties that meet their search criteria
              – Aerial views allow users to explore the property yard, street and
                 neighborhood




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                    Page 27
Online Marketing Tools that help us Sell Your Property
    •       Slide Shows & Virtual Tours
              Visually highlight the best features of your
              home; automatically created when you have
              6 or more pictures
                                                                    •   Neighborhood Profiles
                                                 Slide Show
                                                                         Important information about this
                                                                         and other neighborhoods


    •     Mortgage
           Calculator s and financing information




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.                                      Page 28
Your Listing on Century21.com
                                                                    • Up to 20 listing Photos can be
                                                                      included
                                                                    • Detailed property descriptions
                                                                      (English and Spanish)
                                                                    • Floor Plans
                                                                    • Slide Show
                                                                    • Virtual Tours
                                                                    • Open House schedule
                                                                    • CENTURY 21’s exclusive
                                                                      LeadRouter technology directs
                                                                      online inquiries regarding your
                                                                      property directly to your agent
                                                                      within minutes




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                Page 29
A custom Slide Show to Showcase Your Property
                                                                                       •    This is what the consumer sees
                                                                                            on Century21.com
                                                                                       •    Slide Shows are automatically
                                                                                            created when you have 6 or
                                                                                            more photos of the property




         •       98% of prospective
                 Buyers feel
                 property photos are
                 useful in their home
                 search*
                                                                    * 2007 NAR Profile of Home Buyers and Sellers
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                      Page 30
Competitive Market Analysis
         Establishing the perfect price for your home!



         •       Recent Sales
         •       Current Listings
         •       Under Contract
         •       Expired Listings

                                                                    •   How do you stack up against the
                                                                        competition?
                                                                    •   What will help your property sell
                                                                        faster?
                                                                    •   How much will you have after closing?


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                Page 31
We‟re with you every step of the way

         CENTURY 21 Connections®
         • The CENTURY 21 Local Connections® program offers you convenient, cost-saving
             products and services that simplify your home buying, selling and ownership
             experience.
         • To search for money saving coupons and discounts, visit:
             http://www.century21.com/learn/connections/
          Home Warranty
         • The CENTURY 21® Home Protection Plan offers home sellers and buyers protection
             against costly, unexpected repair bills that may occur after closing.
         Financing
         • Northern States Mortgage, with it‟s „BEST RATE GUARANTEE‟
         Transaction Management Online
         From deposit to close, your transaction will be monitored online, by you, your agent, your
             legal council, and your mortgage company.
         Home Owners Insurance
         • SCM Insurance, part of the one Stop Shop experience you can choose, to compare the
             best rates and best services in the industry.
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                 Page 32
Seller Service Pledge – My Personal Commitment

                                                                    •   21 points of differentiation
                                                                         – Commitment to service
                                                                         – Agreement between you,
                                                                            the seller and my
                                                                            CENTURY 21® office.




                                                                                    James Davin
                                                                                    REALTOR
                                                                                    CENTURY 21 Access America


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                       Page 33
Quality Service

                                                                    •   I strive to provide outstanding
                                                                        service to our clients
                                                                    •   My clients are invited to
                                                                        complete a Quality Service
                                                                        Survey and return it to our
                                                                        independent 3rd party research
                                                                        group
                                                                    •   Consistent monitoring of service
                                                                        in order to assure highest level
                                                                        of quality.


                                                                            James Davin
                                                                            REALTOR
                                                                            CENTURY 21 Access America




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                        Page 34
Put me to work for you!

                           CENTURY 21: The Gold Standard.

                                                                    James Davin




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                  Page 35
James Davin
                    CENTURY 21 Access America
                          477 South Broad Street
                            Meriden, Ct 06450
                                  Phone:203- 599-2904

Toll Free:1-800-525-7793 x 2904
                                    Thank you!          Page 36

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2009 Listing Presentation Jim Davin

  • 1. My Real Estate Services Marketing Proposal Prepared for: Property to be marketed: You! Your Property Presented by: James Davin 477 South Broad Street Meriden, CT 06450 Phone:203- 599-2904 Toll Free:1-800-525-7793 x 2904
  • 2. My Professional Experience • Principals and Practices in Real Estate through the State of Connecticut Approved School; The Real Estate Development Center • Member of the National Association of REALTORS James Davin REALTOR • Member of the Connecticut Association of REALTORS CENTURY 21 • Member of the Hartford Board of REALTORS Access America • Member of the Connecticut Cooperative MLS • REALTOR with CENTURY 21 Internationally, 8,400 offices in the World, 4,200 Offices in the USA • REALTOR with CENTURY 21 of Connecticut, 64 Offices in CT. • Team Member of the Largest Most Productive Century 21 Office in All of Connecticut • Currently working with Ralph Williams of Bottom Line University Cell: 203.980.2487 Voice Mail: 203.599.2904 Email: james.davin@century21.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 2
  • 3. CENTURY 21 Access America James Davin REALTOR CENTURY 21 Access America
  • 4. CENTURY 21® Access America • My company’s strengths – 20 Years of experience with Strong Leadership that shows – Cutting Edge Systems have made us a leader in our market place – Over 100 Agents in the Southington & Meriden Offices • My company’s awards & recognition – We have the Number One, Top Producing Office for C21 in the State! – We have been the Most Successful, Top Producing Firm in the State since 2002 • Strength of the CENTURY 21 brand – Millward-Brown results – CENTURY 21® continues to be the most recognized name in real estate* – Not only the most recognized but NOBODY in the World sells more homes than CENTURY 21. No One does more referrals, 8,400 Office, 143,000 agents. – CGRN/worldwide Referral Network in addition to the CENTURY 21 network we have REALOGY which uses the referral network of all brands in the REALOGY network. *Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 4
  • 5. Our Offices Under Regional President Beverly A. Peterson
  • 6. Offices Under Regional President Beverly A. Peterson C21 Access America Meriden, CT Office Southington, CT Office 477 South Broad Street Career Development Center 117 North Main Street 143 North Main Street Meriden, CT 06450 Southington, CT 06489 Phone: 860-378-1456 Phone:203- 634-1876 Phone: 860-621-8378 Toll Free:1-800-525-7793 Toll Free:1-800-525-7793 Toll Free:1-800-525-7793 Fax: 860-276-0369 Fax: 203-237-4142 Fax: 860-276-8032 Transaction Management The Real Estate Access America Call Center Center Online Development Center Customer Service 411 143 North Main Street Pre-License School 143 North Main Street Phone: 860-378-1479 143 North Main Street Phone: 860-621-8378 Fax: 860-276-0369 Phone: 860-378-1479 Fax: 860-276-0369 Fax: 860-276-0369 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 7. Southington James Davin REALTOR CENTURY 21 Access America Southington, CT Office 117 North Main Street Southington, CT 06489 Phone: 860-621-8378 Toll Free:1-800-525-7793 Direct Line: 203.599.2904 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 8. Meriden Meriden, CT Office 477 South Broad Street Meriden, CT 06450 Phone:203- 634-1876 Toll Free:1-800-525-7793 Fax: 203-237-4142 James Davin REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 9. The Career Development Center In Addition to New Agent Training Under Regional Jodi Tussing Regional President Beverly Peterson, The Training Center In Career Coach and Southington Offers Experienced Agent Coaching and Training Center Training in: Manager • New Construction •Advanced CMA workshops for target marketing and statistics •Technology including Social Networking •Online Slide Show Presentations The Training Center •Foreclosures purchasing at Auctions 143 North Main Street •Sales Technique Workshops & and MORE! Southington, CT 06489 Phone: 860-621-8378 Toll Free:1-800-525-7793 Fax: 860-276-0369 Sessions with Ralph Williams at the Career Development Training Center Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 10. CENTURY 21 Access America® Transaction Management Center •Entire transaction is coordinated from day one •One single contact – Monday through Friday, 9:00am to 5:00pm •Transaction Manager is a licensed Real Estate Agent and truly understands the financing application and approval process •Buyers and sellers receive clear, step by step instructions to ensure a smooth and timely closing •Access your sale or purchase with your own secure ID via the web, 24 hours a day, seven days a week, 365 days a year •Communicate with all parties of your transaction through one consolidated messaging center via fax, text to voice messaging and e-mails •View posted documents such as Contracts, Disclosures, MLS printouts, Amendments, Extensions, Contact Sheets, etc •Continued access to file once it has become a closing for years •Allows you to be an active participant in your transaction Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 11. A History of Proven Results Not only were we the # 1 Century 21 Office in Connecticut in 2008, we were the only CENTURY 21 office to receive the Centurion Award! Market Share Century 21 Access America Last 12 Months Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 11
  • 12. Access America Offices Wolcott, CT Office Stamford, CT Office Meriden, CT Office 246 Wolcott Road Southington, CT Office 27 Strawberry Hill Avenue 477 South Broad Street Wolcott , CT 06716 117 North Main Street Stamford, CT 06902 Meriden, CT 06450 Map It with Google Maps Southington, CT 06489 Map It with Google Maps Map It with Google Maps Phone: 203-879-2339 Map It with Google Maps Phone: 203-326-3399 Phone:203- 634-1876 Toll Free:1-800-240-2952 Phone: 860-621-8378 Toll Free:1-800-243-5295 Toll Free:1-800-525-7793 Fax: 203-879-2102 Toll Free:1-800-525-7793 Fax: 203-326-3388 Fax: 203-237-4142 Fax: 860-276-8032 Bridgeport, CT Office Wethersfield, CT Office Watertown, CT Office Branford, CT Office 3850 Main Street 449 Silas Deane Highway 429 Main Street 265 East Main Street Bridgeport, CT 06606 Wethersfield, CT 06109 Watertown, CT 06795 Branford, CT 06405 Map It with Google Maps Map It with Google Maps Map It with Google Maps Map It with Google Maps Phone: 203-374-9451 Phone: 860-263-2121 Phone: 860-274-8200 Phone: 203-481-7247 Toll Free: 1-800-722-0187 Toll Free:1-800-343-2166 Toll Free:1-800-240-2952 Toll Free: 1-800-289-2100 Fax: 203-374-9706 Fax: 860-263-2144 Fax: 860-274-0382 Fax: 203-481-4075 Coventry, RI Office Newport, RI Office East Greenwich, RI Office 1025 Tiogue Avenue 640 Thames Street 387 Main Street Coventry, RI 02816 Newport, RI 02840 East Greenwich, RI 02818 Map It with Google Maps Map It with Google Maps Map It with Google Maps Phone: 401-828-2100 Phone: 401-849-9192 Phone: 401-885-6260 Toll Free: 1-800-343-0227 Toll Free: 1-800-876-2429 Toll Free: 1-800-818-2100 Fax: 401-821-5889 Fax: 401-849-5871 Fax: 401-885-5360 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 13. The Value of working with a REALTOR The value and importance of real estate professionals has not changed! • 85% of sellers used a broker or agent to sell their home* • 76% of sellers placed their home on the Internet with the assistance of a real estate agent* • My mission statement – “I strive to make the sale of your home and all of the associated activities free of stress, easy to understand, and at times, even fun. My goal is to exceed your expectations and provide you with exceptional service throughout our relationship”. *2007 NAR Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 13
  • 14. What most companies consider custom, we consider standard. Standard Services Customized Services Standard with CENTURY 21 • Multiple Listing Service • National Advertising • Local Advertising • Global Referral Network • Yard Sign • Seller Service Pledge • Agent and Office Preview • Quality Service Survey • Open House • Other Internet Websites • Required Property Disclosures • Competitive Market Analysis • Featured on National Website Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 14
  • 15. CENTURY 21®: The Gold Standard We are a strong, vibrant and global real estate family. We strive everyday to deliver unsurpassed market intelligence and insights. Our network of over 140,000 agents in over 8,000 offices worldwide is your edge. These CENTURY 21 standards inspire us all to a higher level of performance. What does “The Gold Standard” mean to you? Gold is symbolic of three positive and distinct values • Great financial value = Getting the best price for your home • High performance achievement = Best trained associates • Insightful wisdom = Your neighborhood specialist I am your “Professional Champion”. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 15
  • 16. Most Recognized Name in Real Estate • Consumers continue to identify the CENTURY 21 brand as “the most recognized name in real estate.” • Forty-two percent of adults surveyed singled out CENTURY 21 as the most well- known brand, with the nearest competitor trailing by a substantial 14 percentage points. Q “Which of these agencies , if any, is the most recognized name in real estate?” Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 16
  • 17. Marketing Plan • Send “Just Listed “postcards highlighting your home to local area residents. • Advertise and hold agent/broker and buyer open houses. • List your property on our company website, which boasts the only Google powered search by key word in addition to field searching, Mapping Features, Trulia & Zillow integreation to help the buyer realize the value of your home. Plus ability to set up an appointment real time, in addition slide show, of your home. • Internet marketing – REALTOR.COM All of our listings boast enhanced REALTOR.com with 20 pictures and unlimited text, – We have banners placed on TRULIA featuring our listings as advertising – Trulia - Openhouse.com - Hotpads.com – Zillow - WSJ.com (homes over 300,000) - Cyberhomes.com – Homescape - New York Times.com - Google.com – Courant.com - ListHub.com - aol.com – Cyberhomes.com -oodle.com - homefinder.com – Frontdoor.com -yahoo.com - backpage.com – …. And more • Send out electronic notices about your home i.e., eNewsletters and eCards. • Provide local advertising • Leverage the CENTURY 21® Global Referral Network to access leads from around the world. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 18. Marketing Plan, Continued – Enhanced listing display on Realtor.com site to make your property stand out – Video/virtual tour on YouTube.com, FaceBook.com, Linkedin.com, Wordpress.com, LiveVideo.com – Offer a Home Warranty program – Offer special Century 21 Access America Mortgage financing options – Transaction Management Online – Feature your property on my personal website and blogs – Place property on Craig‟s List and other online classified websites for maximum exposure – Eyejot.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 19. Marketing Plan Continued Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 20. Targeted Local Marketing • Open Houses – Actively promote open house showings for Brokers and Buyers • Direct Mail – Just Listed cards, Open House cards and other targeted mailings • E-Greetings – Online greeting cards directed to potential buyers • Local Advertising • MLS – Place your home with the local Multiple Listing Service to make it available to all local Brokers • Internet – Courant.com Century21.com allows internet users to get information and photos of your home James Davin REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 20
  • 21. 2009 Online Marketing continued • Strategically publish creative banners that increase traffic and listing exposure on Century21.com. • CENTURY 21 provides an innovative online experience for consumers that is second to no one in the industry. • Online media is optimized to drive leads and response from consumers on your property. • Automated email communications to buyers interested in your property • Search Engine Marketing is a key component of our online marketing efforts that drives consumers to our website and thereby increases the exposure your listing receives to interested buyers. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 21
  • 22. CENTURY 21® National Advertising • Multi-million dollar national advertising campaigns • Print, Internet and radio • Targeted advertising for Specialty Markets Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 22
  • 23. CENTURY 21® Global Reach Worldwide presence • Century21.com international links and websites • CENTURY 21® Global Referral Network • Significant buyer opportunities - with over 8,000 offices and 140,000 sales associates worldwide • Additional buyer opportunities - with the CENTURY 21® Global Referral Network, an Internet based referral system for broker selection and distribution of referral leads Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 23
  • 24. Referral Services • World’s largest referral network (based on the number of offices worldwide) brings you: – More buyer opportunities for your property • With over 8,000 offices and 140,000 sales associates worldwide • CENTURY 21® Global Referral Network, an Internet based referral system for distribution of referral leads from around the globe James Davin REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 24
  • 25. Home Buyers • 84% of all home buyers used the Internet as a tool when searching for a home* • 84% of recent home buyers found photos “very useful”* • 60% said the same about virtual tours* • There are over 200 million users of the Internet in the USA** – 29% of home buyers first learned about the home they purchased using the Internet* – 84% of first time home buyers used the internet as an information source in the home buying process* *2007 NAR Profile of Home Buyers and Sellers **Nielsen-Net Raings.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 25
  • 26. Selling Your Home with the Help of Century21.com The Century21.com web site averages more than 2 million visits per month • Consumer Leads • Property Listings • Registered Users • Top Search Engine partnerships; Google, Trulia and Yahoo Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 26
  • 27. The Search Areas on Century21.com • Century21.com is a consumer‟s home buying and selling information gateway • The easy to navigate menu bar allows consumers to identify exactly what they‟re looking for • The site serves as a real estate resource library for consumers • Property Search – Satellite technology to visually scout the location of CENTURY 21 properties that meet their search criteria – Aerial views allow users to explore the property yard, street and neighborhood Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 27
  • 28. Online Marketing Tools that help us Sell Your Property • Slide Shows & Virtual Tours Visually highlight the best features of your home; automatically created when you have 6 or more pictures • Neighborhood Profiles Slide Show Important information about this and other neighborhoods • Mortgage Calculator s and financing information Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 28
  • 29. Your Listing on Century21.com • Up to 20 listing Photos can be included • Detailed property descriptions (English and Spanish) • Floor Plans • Slide Show • Virtual Tours • Open House schedule • CENTURY 21’s exclusive LeadRouter technology directs online inquiries regarding your property directly to your agent within minutes Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 29
  • 30. A custom Slide Show to Showcase Your Property • This is what the consumer sees on Century21.com • Slide Shows are automatically created when you have 6 or more photos of the property • 98% of prospective Buyers feel property photos are useful in their home search* * 2007 NAR Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 30
  • 31. Competitive Market Analysis Establishing the perfect price for your home! • Recent Sales • Current Listings • Under Contract • Expired Listings • How do you stack up against the competition? • What will help your property sell faster? • How much will you have after closing? Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 31
  • 32. We‟re with you every step of the way CENTURY 21 Connections® • The CENTURY 21 Local Connections® program offers you convenient, cost-saving products and services that simplify your home buying, selling and ownership experience. • To search for money saving coupons and discounts, visit: http://www.century21.com/learn/connections/ Home Warranty • The CENTURY 21® Home Protection Plan offers home sellers and buyers protection against costly, unexpected repair bills that may occur after closing. Financing • Northern States Mortgage, with it‟s „BEST RATE GUARANTEE‟ Transaction Management Online From deposit to close, your transaction will be monitored online, by you, your agent, your legal council, and your mortgage company. Home Owners Insurance • SCM Insurance, part of the one Stop Shop experience you can choose, to compare the best rates and best services in the industry. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 32
  • 33. Seller Service Pledge – My Personal Commitment • 21 points of differentiation – Commitment to service – Agreement between you, the seller and my CENTURY 21® office. James Davin REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 33
  • 34. Quality Service • I strive to provide outstanding service to our clients • My clients are invited to complete a Quality Service Survey and return it to our independent 3rd party research group • Consistent monitoring of service in order to assure highest level of quality. James Davin REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 34
  • 35. Put me to work for you! CENTURY 21: The Gold Standard. James Davin Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 35
  • 36. James Davin CENTURY 21 Access America 477 South Broad Street Meriden, Ct 06450 Phone:203- 599-2904 Toll Free:1-800-525-7793 x 2904 Thank you! Page 36