Embedding Business and Community Engagement
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This presentation was delivered by JISC infoNet as part of a range of Embedding BCE workshops for the JISC BCE programme on 7th, 13th, 26th, and 27th June 2012.
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Embedding Business and Community Engagement
- 1. Embedding Business & Community Engagement (BCE) Workshop Embedding Business & Community Engagement John Burke www.jiscinfonet.ac.uk
- 2. Embedding Business & Community Engagement (BCE) Workshop Aims of today’s event • To promote the Business and Community Engagement (BCE) agenda • To give an overview of JISC activity in the Business and Community Engagement (BCE) arena • To identify the BCE Landscape – what activities are YOU involved in? • To introduce the Embedding BCE resource • To discuss a methodology for reviewing supporting functions • To report some of the common findings of interest to the sector in general • To show the benefits of undertaking a review of BCE activity in FE and HE www.jiscinfonet.ac.uk
- 3. Embedding Business & Community Engagement (BCE) Workshop Embedding BCE The BCE The Nature of A Structure The Self- Development Landscape Embedded for Review Evaluation Planning • Example • Is it core to • The 6 Workbook • Prioritising Activities what the Headings Exercise • Embedding • Identifying our organisation • Review • The Workbook with own does? Methodology • Facilitating Organisational Landscape • Is it Discussion Development acknowledged as other activity is? www.jiscinfonet.ac.uk
- 4. Embedding Business & Community Engagement (BCE) Workshop The BCE Landscape What activities are you aware of that your college or university engages in with the business, or wider communities? www.jiscinfonet.ac.uk
- 5. Embedding Business & Community Engagement (BCE) Workshop The BCE Landscape • Employer Engagement • Public services e.g. hair & beauty • CPD Courses • Shared resources or facilities • Work-Based Learning • Community learning • Knowledge Transfer Partnerships • Community surveys • Student Placement • Clinical trials • Knowledge Exchange Forum • Business incubation • Public lectures • Spin-out companies • Conferences • Knowledge licensing • Public performance and Festivals • Collaborative working • Museums • Staff placements • Consultancies • Voluntary work • Bespoke training • Raising aspirations • Applied Research • Partnerships www.jiscinfonet.ac.uk
- 6. Embedding Business & Community Engagement (BCE) Workshop Supporting the BCE Landscape • Central co-ordinating units • Finance • HR • IT and Information Systems • Facilities Management • Libraries www.jiscinfonet.ac.uk
- 7. Embedding Business & Community Engagement (BCE) Workshop Case Studies • Presentation www.jiscinfonet.ac.uk
- 8. Embedding Business & Community Engagement (BCE) Workshop Embedding BCE The BCE The Nature of A Structure The Self- Development Landscape Embedded for Review Evaluation Planning • Example • Is it core to • The 6 Workbook • Prioritising Activities what the Headings Exercise • Embedding • Identifying our organisation • Review • The Workbook with own does? Methodology • Facilitating Organisational Landscape • Is it Discussion Development acknowledged as other activity is? www.jiscinfonet.ac.uk
- 9. Embedding Business & Community Engagement (BCE) Workshop The Nature of Embedded What would demonstrate that Business & Community Engagement activities were valued and that they were embedded as a normal way of working? www.jiscinfonet.ac.uk
- 10. Embedding Business & Community Engagement (BCE) Workshop The Nature of Embedded • Any necessary alternative ways of working have been identified • BCE processes are not seen as unnecessary or an annoyance • BCE work and practitioners are valued as much as T&L and Pure Research • BCE practitioners have clear routes to progression www.jiscinfonet.ac.uk
- 11. Embedding Business & Community Engagement (BCE) Workshop Aims of a Review • Identifying the key business processes and system implications • Developing the level and nature of engagement between central functions and BCE operations • Identifying areas for process improvement and existing pockets of good practice www.jiscinfonet.ac.uk
- 12. Embedding Business & Community Engagement (BCE) Workshop Stakeholder Interviews • One-to-one interviews • Impartial, open and frank discussion • How BCE is supported by core business functions and processes • Balance of agenda • Perceptions not necessarily reality • Case study production www.jiscinfonet.ac.uk
- 13. Embedding Business & Community Engagement (BCE) Workshop Embedding BCE The BCE The Nature of A Structure The Self- Development Landscape Embedded for Review Evaluation Planning • Example • Is it core to • The 6 Workbook • Prioritising Activities what the Headings Exercise • Embedding • Identifying our organisation • Review • The Workbook with own does? Methodology • Facilitating Organisational Landscape • Is it Discussion Development acknowledged as other activity is? www.jiscinfonet.ac.uk
- 14. Embedding Business & Community Engagement (BCE) Workshop The Review Structure • Policy and Strategy • Processes and Systems • Partnerships and Resources • Roles and Skills • Customer Perceptions • Key Performance Results www.jiscinfonet.ac.uk
- 15. Embedding Business & Community Engagement (BCE) Workshop Policy and Strategy • Strategies exist or are being written • Lots of activity is taking place • Planning is undertaken at middle or lower level, with an eye to strategic direction • Senior Management are given overall responsibility • Not all areas perceive themselves involved www.jiscinfonet.ac.uk
- 16. Embedding Business & Community Engagement (BCE) Workshop Processes and Systems • Central co-ordinating units • Finance • HR • IT and Information Systems • Facilities Management • Libraries www.jiscinfonet.ac.uk
- 17. Embedding Business & Community Engagement (BCE) Workshop IT – Specific Issues • Academics did not mention IT until prompted • Access to systems off campus • The IP issue • Information Systems • Little or no use of Web2 • Little or no differentiation between core and BCE within IT teams (same as HR & Finance) www.jiscinfonet.ac.uk
- 18. Embedding Business & Community Engagement (BCE) Workshop Partnerships and Resources • Funding Partnerships • Strategic Partnerships • Commercial Partnerships • Knowledge Exchange Partnerships • Knowledge Transfer Partnerships • CPD Partnerships • Collaborative Training Partnerships • The Public www.jiscinfonet.ac.uk
- 19. Embedding Business & Community Engagement (BCE) Workshop Roles and Skills • Language and The Fear Factor • Attitudes to Commercialism • Marketing is 2-way • Internal Communications and Engagement • Placing a Value on Knowledge www.jiscinfonet.ac.uk
- 20. Embedding Business & Community Engagement (BCE) Workshop Customer Perceptions • Measuring Participation Rates • Qualitative Measurement • Who did you say you were...? www.jiscinfonet.ac.uk
- 21. Embedding Business & Community Engagement (BCE) Workshop Performance Measurement • Statutory Returns • Problems of Measuring Impact • External Benchmarking and Evaluation • Working to Standards • Setting the Targets www.jiscinfonet.ac.uk
- 22. Embedding Business & Community Engagement (BCE) Workshop Embedding BCE The BCE The Nature of A Structure The Self- Development Landscape Embedded for Review Evaluation Planning • Example • Is it core to • The 6 Workbook • Prioritising Activities what the Headings Exercise • Embedding • Identifying our organisation • Review • The Workbook with own does? Methodology • Facilitating Organisational Landscape • Is it Discussion Development acknowledged as other activity is? www.jiscinfonet.ac.uk
- 23. Embedding Business & Community Engagement (BCE) Workshop Self-Evaluation Workshop • Half-Day discussion-based workshop • Workbook tool based on EFQM Beta Model • A managed conversation • Scoring - dealing with pockets of good and less good practice • Strengths, weaknesses, areas for improvement www.jiscinfonet.ac.uk
- 24. Embedding Business & Community Engagement (BCE) Workshop Embedding BCE The BCE The Nature of A Structure The Self- Development Landscape Embedded for Review Evaluation Planning • Example • Is it core to • The 6 Workbook • Prioritising Activities what the Headings Exercise • Embedding • Identifying our organisation • Review • The Workbook with own does? Methodology • Facilitating Organisational Landscape • Is it Discussion Development acknowledged as other activity is? www.jiscinfonet.ac.uk
- 25. Embedding Business & Community Engagement (BCE) Workshop Development Planning • Prioritisation of Areas for Improvement • Identifying resources and risks • Setting the timescale • Meshing with existing development work www.jiscinfonet.ac.uk
- 26. Embedding Business & Community Engagement (BCE) Workshop Links and Contacts • http://tinyurl.com/infonet _ _ _ • http://www.jiscinfonet.ac.uk • http://infonet-waf.blogspot.com • j.burke@northumbria.ac.uk • follow johnburke1 at Twitter • http://jbep.blogspot.com (John Burke’s Education Project blog) www.jiscinfonet.ac.uk
Notes de l'éditeur
- Introduce presenters and JISC infoNetGive timings and domestics – fire drill, toilets, breaks, turn phones offAll content backed by online resources – infokitsInteractive session – give your experiences, challenge us if you have a different point of view, tell us what would work and what not – some of this would challenge your cultures perhapsOur methodology meant to supplement not to replace what you currently doGo round table to collect names, organisations and expectations for the day
- Done the first.The resources are based on good practice and case studies from real educational organisations. They are also based on Prince2 which is the definitive methodology for the public sector. (Ask for anyone who uses it or is qualified or has heard of it.) We only have a day so this will have to be fast but there will be lots more material available online. Use the resource. We will look at the fundamental issues and the essential tools and techniques sprinkled with lots of practical advice, hints and tips.At the end of the day we’ll invite you to consider what YOU will do first after having been on this workshop.