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JIVE BEST PRACTICES
SOCIAL INTRANET: INNOVATION
Jive Software – June 2013
• Fuel innovation by engaging
employees
• Collaboration leads to the
best ideas
• More knowledge-sharing
• Increased productivity and
creativity
Empower Employee Innovation
© Jive confidential3
4
“I would argue that we are one of the most
competitive businesses out there today, and we
cannot stay competitive without Jive.”
- Scott Tweedy, VP of Customer Service and Sales, T-Mobile
© Jive confidential4
Social Intranet Capabilities
• Engage and inform employees
• Defragment departments
• Break down organizational
barriers and silos
• Energize and enable big
thinkers
• Surface innovative ideas
• Open the lines of
communication
• Harness employees’ collective
intelligence
© Jive confidential5
HERE ARE FIVE ESSENTIAL CAPABILITIES YOU
NEED TO REACH THESE GOALS
1. Connect Your People
© Jive confidential7
• Make information visible to
everyone
• Share ideas in a blog or
discussion, in cross-
organizational groups and in
communities
• Share relevant information with
opportunities for engagement
2. Find and Recognize Your Einsteins
© Jive confidential8
• Find, follow and connect employees with expertise
• Recognize experts for their experience and willingness to share
3. You Need Better Brainstorming Options
© Jive confidential9
• Pool and identify the most
innovative solutions
• People can share thoughts, and
others can comment to refine or
contribute before finalizing
"PGiLife has become something much more organic and
groundbreaking. It's taken on a life of its own, and today the
community is better than we ever expected."
- Cora Rodenbusch, Online Community Manager, PGi
• Without a collective set of concepts for users, promising ideas
and hard work are forgotten and must be recreated
• Operates more efficiently with ideas that are:
– Captured
– Saved
– Searched
– Reused
4. Capture the “Light Bulb” Moments
© Jive confidential10
5. Good Ideas Require Speedy Action
© Jive confidential11
• Eliminate time-wasting interactions and enable collaboration
Yum! Brands: 24-hour-a-day innovation
Users around the globe pose questions at the end of their day and wake up to
answers. A manager asked for help with innovation for a new pizza, offering a $50
prize to the winner.
Within a week, the manager had 100 replies from locations around the world –
“something that simply wouldn’t have happened without Jive.”
Social Intranet Optimizes Efficiency
© Jive confidential12
• Faster onboarding
• Better work and increased productivity
• Adds interaction to keep employees engaged
13
"It's started to build a new structure around how we
run project management within the company, how
we train project managers, and how they build better
practice networks to help themselves in the future.”
- Tim Wike, Senior Director, Communications Platforms, Thomson Reuters
© Jive confidential13
DOWNLOAD OUR INNOVATION WHITEPAPER
Find out more about the new way to innovate.
Boost Your Company's Brainpower

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Boost Your Company's Brainpower

  • 1.
  • 2. JIVE BEST PRACTICES SOCIAL INTRANET: INNOVATION Jive Software – June 2013
  • 3. • Fuel innovation by engaging employees • Collaboration leads to the best ideas • More knowledge-sharing • Increased productivity and creativity Empower Employee Innovation © Jive confidential3
  • 4. 4 “I would argue that we are one of the most competitive businesses out there today, and we cannot stay competitive without Jive.” - Scott Tweedy, VP of Customer Service and Sales, T-Mobile © Jive confidential4
  • 5. Social Intranet Capabilities • Engage and inform employees • Defragment departments • Break down organizational barriers and silos • Energize and enable big thinkers • Surface innovative ideas • Open the lines of communication • Harness employees’ collective intelligence © Jive confidential5
  • 6. HERE ARE FIVE ESSENTIAL CAPABILITIES YOU NEED TO REACH THESE GOALS
  • 7. 1. Connect Your People © Jive confidential7 • Make information visible to everyone • Share ideas in a blog or discussion, in cross- organizational groups and in communities • Share relevant information with opportunities for engagement
  • 8. 2. Find and Recognize Your Einsteins © Jive confidential8 • Find, follow and connect employees with expertise • Recognize experts for their experience and willingness to share
  • 9. 3. You Need Better Brainstorming Options © Jive confidential9 • Pool and identify the most innovative solutions • People can share thoughts, and others can comment to refine or contribute before finalizing "PGiLife has become something much more organic and groundbreaking. It's taken on a life of its own, and today the community is better than we ever expected." - Cora Rodenbusch, Online Community Manager, PGi
  • 10. • Without a collective set of concepts for users, promising ideas and hard work are forgotten and must be recreated • Operates more efficiently with ideas that are: – Captured – Saved – Searched – Reused 4. Capture the “Light Bulb” Moments © Jive confidential10
  • 11. 5. Good Ideas Require Speedy Action © Jive confidential11 • Eliminate time-wasting interactions and enable collaboration Yum! Brands: 24-hour-a-day innovation Users around the globe pose questions at the end of their day and wake up to answers. A manager asked for help with innovation for a new pizza, offering a $50 prize to the winner. Within a week, the manager had 100 replies from locations around the world – “something that simply wouldn’t have happened without Jive.”
  • 12. Social Intranet Optimizes Efficiency © Jive confidential12 • Faster onboarding • Better work and increased productivity • Adds interaction to keep employees engaged
  • 13. 13 "It's started to build a new structure around how we run project management within the company, how we train project managers, and how they build better practice networks to help themselves in the future.” - Tim Wike, Senior Director, Communications Platforms, Thomson Reuters © Jive confidential13
  • 14. DOWNLOAD OUR INNOVATION WHITEPAPER Find out more about the new way to innovate.

Editor's Notes

  1. http://vimeo.com/55397883
  2. http://vimeo.com/55397883