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American Eagle Outfitters
  Digital Marketing Campaign
        Jennifer Marshall
• American Eagle Outfitters as founded in 1977
  by Sean Peters and Frank Parretta, who later
  sold their ownership in 1991.
• AE has locations all over the US and Canada
  along with online shopping.
• The target market is 16-27 year old men and
  women.
Campaign Goals
• To use social media to our advantage.
• Understanding the customers needs when
  online shopping and implement them into the
  stores.
• Use mobile advertising to engage with
  customers.
• Create new tag lines consistently to be above
  competitors.
Campaign Challenges
• Selling as much product during non-peak
  times (when it’s not holiday or back to
  school).
• Competing with some of the top clothing
  companies for our target market such as:
  – Abercrombie and Fitch
  – Hollister
  – Forever 21
  – American Apparel
Social Media
• Giving incentives, such as 10% coupons for
  visiting websites: following/ tweeting at AE,
  liking us on facebook.
• Answering posts and tweets in a timely
  manner to show dedication to our customers.
Mobile Advertising
• American Eagle app to locate clothing at a
  particular store from shopping on the website.
• Downloading our clothing app to get updates
  and coupons.
• Instead of just sending out annoying emails
  with updates we need to give out coupons to
  show it is worth their while to have the app.
Tag Lines
• New tag lines will give us an edge on our
  competitors.
• It will be something fresh and new every time
• Live your Life is the tag line now, ideas to
  move forward on are while incorporating the
  Live part:
  – Live Freely
  – Live Young
Google AdWords
• We want to be the result when someone is
  shopping online.
• If someone types in any type of clothing or
  accessories or any of our competitors names
  we want to show up one the first page.
• Doing so will put us on the shoppers radar
  since they may not have thought to go to us in
  the first place.
• Pay Per Click
Budget and Timeline
• $60k
• The budget includes:
  – Social media campaign
  – Mobile advertising and mobile app
  – AdWord Campaign
• Budget is for one year.
• Peak times are August (back to school) and
  December (holiday season)
Measuring Success
• Success will be based on coupons that are
  brought into stores from mobile apps.
• It will be measures on Google AdWords.
• Direct feedback from social networking sites.
• Seeing first hand in stores, what is bringing
  them into stores.

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Nmdl final

  • 1. American Eagle Outfitters Digital Marketing Campaign Jennifer Marshall
  • 2. • American Eagle Outfitters as founded in 1977 by Sean Peters and Frank Parretta, who later sold their ownership in 1991. • AE has locations all over the US and Canada along with online shopping. • The target market is 16-27 year old men and women.
  • 3. Campaign Goals • To use social media to our advantage. • Understanding the customers needs when online shopping and implement them into the stores. • Use mobile advertising to engage with customers. • Create new tag lines consistently to be above competitors.
  • 4. Campaign Challenges • Selling as much product during non-peak times (when it’s not holiday or back to school). • Competing with some of the top clothing companies for our target market such as: – Abercrombie and Fitch – Hollister – Forever 21 – American Apparel
  • 5. Social Media • Giving incentives, such as 10% coupons for visiting websites: following/ tweeting at AE, liking us on facebook. • Answering posts and tweets in a timely manner to show dedication to our customers.
  • 6. Mobile Advertising • American Eagle app to locate clothing at a particular store from shopping on the website. • Downloading our clothing app to get updates and coupons. • Instead of just sending out annoying emails with updates we need to give out coupons to show it is worth their while to have the app.
  • 7. Tag Lines • New tag lines will give us an edge on our competitors. • It will be something fresh and new every time • Live your Life is the tag line now, ideas to move forward on are while incorporating the Live part: – Live Freely – Live Young
  • 8. Google AdWords • We want to be the result when someone is shopping online. • If someone types in any type of clothing or accessories or any of our competitors names we want to show up one the first page. • Doing so will put us on the shoppers radar since they may not have thought to go to us in the first place. • Pay Per Click
  • 9. Budget and Timeline • $60k • The budget includes: – Social media campaign – Mobile advertising and mobile app – AdWord Campaign • Budget is for one year. • Peak times are August (back to school) and December (holiday season)
  • 10. Measuring Success • Success will be based on coupons that are brought into stores from mobile apps. • It will be measures on Google AdWords. • Direct feedback from social networking sites. • Seeing first hand in stores, what is bringing them into stores.