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Monetizing Subscriber &

                   Revenue-sharing business models
                        December 15, 2010




John Naguib
Vodafone, Expert
“The booming markets almost have the same
varieties of    handsets, services, reasonable
prices. Simply all these factors can be copied by
any mobile operator.“




Monetizing Subscriber & Revenue-sharing business models
Agenda
- Market Overview
- Market Outlook
- Proposition based on monetizing
- Monetization integrated model
- Revenue Arena
- Carrier-centric To User-centric
- Revenue- Sharing Business Models
- Co-opetition as a Strategy
- Ideas
Market Overview
Facts
* Operators are offering all-you-can-eat data service plans
* Operators are competing for data subscribers
Results
* Voice margins are falling & Data margins are flattening
* Broadband investment without significant profit
* No strong VAS revenue growth


Eras of VAS Technology
Old era (communication based)
SMS, VMS, RBT, e-mail
New era (Data based)
- Browsing & download
- M-commerce & financing
- Gaming & Video streaming
Market Outlook
Market Outlook
Value proposition based on Monetizing

Revenue streams are a result                        Satisfy the customer
from value propositions                           needs and generate profit
                                                 Value Propositions

common needs/behaviors,                      Targeted model based
or other attributes ,                          on customer data
information based on
preferences and life style                  Segmentation

                                  variables have the greatest
Utilizing the subscribers
                                  impact on service adoption
data as a source of profit
                                     Monetizing
Information of               The usage patterns across
* Subscribers                    multiple services
* Service Usage
* Device             Mobile Data Intelligence
Make the most of subscribers’ data
Make the most of subscribers’ data
Monetization Integrated Model (MIM)

                       Monetization process



Target Segment 1        Proposition 1
                                                   ROI Propositions
 Target Segment 2        Proposition 2                controller
   Target Segment n        Proposition n

                                    Feedback & Re-tuning


                      Customer Retention planner
                          (for each segment )
Revenue Arena
The Value Propositions describe
the bundle of products and/or              Creating the demand based on
services that create value for a                monetizing variables.
specific Customer Segment

                                           Example of monetizing variables
         Revenues
                                   Voice                   Data
                                                Number of users
  customers’      Products                       Traffic volume
  willingness     & Services
                                                Top devices
                                      Peak usage times and locations
                                          Top sites
 Monetization integrated                     Number of sessions
         Model
                                             Data traffic types (P2P, video, )
Carrier-centric To User-centric
Cyberspace now at home,
work and on the way        Content
                            centric             Commun
                                                -ication
                                                 centric


                           Carrier-centric
    Commerce
     centric              Mobile Operators

                                      Search
                                      centric

           Community
            Centric
                                                   Advertizing
                                                     centric
Carrier-centric To User-centric
Carrier-centric To User-centric
Carrier-centric To User-centric
Facts, we need to build on it
Revenue- Sharing Business Models
Ecosystems including content owners, solution providers, aggregators, carriers and
users should be formed in this cyberspace.




Revenue share from
• mobile apps purchases • product purchases        • product placement
Cooperation in creating value & Competition in dividing it up




cooperative effort made to enlarge the total market size while the competitive effort
made to increase market share.
- Increase the pie under regulator supervision to avoid the anti-trust low.
- Share the resources with competitors.
- Maintaining the competitive edge as you have unique monetized
   subscriber data.
- Focus on subscriber wallet share and don’t forget the market share.




           Competitors        Co-Opetition        Regulators




                              Mobile Operator
Awareness campaigns as a field of cooperation

  - Data services generally & the benefit of using it
  - M-commerce (B2B, B2C, C2C)
  -M-learning
  - M- healthcare (telemedicine)
  - M-financing
      -Money transfer
      -Banking
      -Payment
  - Secured location based services
1- Top 10 YouTube sms notification (supported by cashing
server for good customer experience in terms of speed and
cost).

2- Extra points for the customers vs answering weekly
question ( as online survey for deeper understanding
customers wants/needs)

3- M- healthcare for routine & emergency services

4- Offloading congested data areas by introducing high
speed free/paid Wi-Fi hot spots.
comes not only from competing
successfully, but also from shaping the
future by creating opportunities rather than
doing things with the way currently are.
                                    John Naguib
Thank You
                 &        Questions ?


 Name     :   John Samir Naguib
 Email    :   john.naguib@vodafone.com
              johnsamirnaguib@yahoo.com
 Mobile   :   +2-010-5805875

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Monetizing Subscriber Data Models

  • 1. Monetizing Subscriber & Revenue-sharing business models December 15, 2010 John Naguib Vodafone, Expert
  • 2. “The booming markets almost have the same varieties of handsets, services, reasonable prices. Simply all these factors can be copied by any mobile operator.“ Monetizing Subscriber & Revenue-sharing business models
  • 3. Agenda - Market Overview - Market Outlook - Proposition based on monetizing - Monetization integrated model - Revenue Arena - Carrier-centric To User-centric - Revenue- Sharing Business Models - Co-opetition as a Strategy - Ideas
  • 4. Market Overview Facts * Operators are offering all-you-can-eat data service plans * Operators are competing for data subscribers Results * Voice margins are falling & Data margins are flattening * Broadband investment without significant profit * No strong VAS revenue growth Eras of VAS Technology Old era (communication based) SMS, VMS, RBT, e-mail New era (Data based) - Browsing & download - M-commerce & financing - Gaming & Video streaming
  • 7. Value proposition based on Monetizing Revenue streams are a result Satisfy the customer from value propositions needs and generate profit Value Propositions common needs/behaviors, Targeted model based or other attributes , on customer data information based on preferences and life style Segmentation variables have the greatest Utilizing the subscribers impact on service adoption data as a source of profit Monetizing Information of The usage patterns across * Subscribers multiple services * Service Usage * Device Mobile Data Intelligence
  • 8. Make the most of subscribers’ data
  • 9. Make the most of subscribers’ data
  • 10. Monetization Integrated Model (MIM) Monetization process Target Segment 1 Proposition 1 ROI Propositions Target Segment 2 Proposition 2 controller Target Segment n Proposition n Feedback & Re-tuning Customer Retention planner (for each segment )
  • 11. Revenue Arena The Value Propositions describe the bundle of products and/or Creating the demand based on services that create value for a monetizing variables. specific Customer Segment Example of monetizing variables Revenues Voice Data Number of users customers’ Products Traffic volume willingness & Services Top devices Peak usage times and locations Top sites Monetization integrated Number of sessions Model Data traffic types (P2P, video, )
  • 12. Carrier-centric To User-centric Cyberspace now at home, work and on the way Content centric Commun -ication centric Carrier-centric Commerce centric Mobile Operators Search centric Community Centric Advertizing centric
  • 16. Facts, we need to build on it
  • 17. Revenue- Sharing Business Models Ecosystems including content owners, solution providers, aggregators, carriers and users should be formed in this cyberspace. Revenue share from • mobile apps purchases • product purchases • product placement
  • 18. Cooperation in creating value & Competition in dividing it up cooperative effort made to enlarge the total market size while the competitive effort made to increase market share.
  • 19. - Increase the pie under regulator supervision to avoid the anti-trust low. - Share the resources with competitors. - Maintaining the competitive edge as you have unique monetized subscriber data. - Focus on subscriber wallet share and don’t forget the market share. Competitors Co-Opetition Regulators Mobile Operator
  • 20. Awareness campaigns as a field of cooperation - Data services generally & the benefit of using it - M-commerce (B2B, B2C, C2C) -M-learning - M- healthcare (telemedicine) - M-financing -Money transfer -Banking -Payment - Secured location based services
  • 21. 1- Top 10 YouTube sms notification (supported by cashing server for good customer experience in terms of speed and cost). 2- Extra points for the customers vs answering weekly question ( as online survey for deeper understanding customers wants/needs) 3- M- healthcare for routine & emergency services 4- Offloading congested data areas by introducing high speed free/paid Wi-Fi hot spots.
  • 22. comes not only from competing successfully, but also from shaping the future by creating opportunities rather than doing things with the way currently are. John Naguib
  • 23. Thank You & Questions ? Name : John Samir Naguib Email : john.naguib@vodafone.com johnsamirnaguib@yahoo.com Mobile : +2-010-5805875