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ViBE – Overview




Voice & Data on one
link with no effect on
voice quality
Overview




                          In principle the idea of VoIP is great, reducing costs and
                          integrating voice with your existing data infrastructure.
                          VoIP allows you to get rid of PSTN lines and PBX systems
                          meaning a big reduction in management and maintenance,
                          which, most importantly cuts your costs. But while VoIP
                          undoubtedly brings many benefits, users still have to make
                          a number of compromises to reap these rewards.

                          In reality VoIP suffers from one major           ViBE effectively creates a connection over
BY ANALYSING EACH         problem; call quality quickly degrades over      any link (ADSL, 3G, ISDN or satellite) that
VOICE DATA PACKET,        low bandwidth links. VoIP calls can also         prioritises voice data packets meaning
STRIPPING AWAY ALL        easily over-subscribe a link making it hard to   all the problems with VoIP calls, including
                          manage your VoIP system. Getting a network       jitter and latency, simply stop being a
THE UNNECESSARY
                          with enough bandwidth to cater for all your      problem. Whatever the data overheads
DATA, VIBE CAN SEND       VoIP calls and other data can be expensive –     flowing over a link, voice data always
AN UNPRECEDENTED          even more expensive than sticking with your      has priority, meaning ViBE calls are
NUMBER OF VOIP            conventional telephone system.                   always at business class quality, without
CALLS OVER A              And so using a VoIP system has meant
                                                                           compromising other data activities.
DATA NETWORK.             making some kind of compromise,                  At present three to four voice calls are
                          either a compromise in call quality              comfortably carried over a standard ADSL
                          or a compromise on cost.                         link. Once the number of calls increases,
                                                                           and data is also sent over the link, then VoIP
                          ViBE removes the bandwidth problems
                                                                           call quality starts to degrade.
                          that have always been associated with
                          VoIP, allowing calls to be carried over          Compressing the voice data would seem


  v
  voipex
       x
                          cost effective ADSL.                             like the most obvious way of getting more
                                                                           VoIP calls across the available bandwidth,
                          ViBE finally delivers VoIP without compromise.
                                                                           however such compression is detrimental
          TELECOMS TECH
                          How ViBE Works                                   to call quality. ViBE tackles the problem in
                                                                           a much more effective way. By analysing
                          For any VoIP call to be of a high quality its
                                                                           each voice data packet, stripping away
                          voice data needs to flow continually from
                                                                           the unnecessary data, ViBE can send an
                          point to point. Once the flow of voice data
                                                                           unprecedented number of VoIP calls over
                          is interrupted the call becomes jittery and
                                                                           a data network.
                          both participants are likely to find it hard
                          to understand what the other is saying.




                                                                                         www.voip-x.co.uk
                                                                                        vibe.powernet.co.uk
ViBE – Benefits




60 simultaneous calls
   over an average UK
  broadband connection
Benefits

                            ViBE’s main benefit is its ability to use standard ADSL
                            (broadband) connections to carry a high volume of VoIP calls
                            simultaneously - and all at business class quality. The number
                            of calls ViBE can carry at once is dependent on the bandwidth
                            available. But 60 coexistent calls plus other data - like email and
                            web browsing - is possible based on the UK’s average upload
                            speed of 768Kbits per second as at February 2011.

                            By taking advantage of ViBE’s ability to         is approached. Problems such as pops,
                            use ADSL you can avoid IP infrastructure         crackles, and even gaps in speech can
                            upgrades when making the move to VoIP.           become evident. ViBE guarantees a high
                            ViBE lets you maximise the use of your           quality of all calls regardless of bandwidth.
                            existing IP infrastructure, with no need
                                                                             ViBE reduces the time your voice takes to get
                            for an expensive bandwidth upgrade to
                                                                             to its destination. This eliminates the risk of
                            accommodate both the voice and data.
                                                                             calls becoming disjointed when both parties
                            Without ViBE a dedicated broadband line
                                                                             speak at the same time - so often a problem
                            would be required for every three to four
                                                                             when VoIP is used over low-speed networks.
                            telephone lines you wish to replace.
                                                                             With existing VoIP solutions, should a
                            With ViBE a single dedicated broadband
                                                                             broadband networking relying on ISDN
                            line can be used to replace 60 telephone
                                                                             failover in the event of a problem, any
                            lines. If the requirement is smaller, the
                                                                             existing calls would likely be dropped.
                            voice can share the same connection as
VIBE REDUCES THE                                                             When used in conjunction with our ISDN
                            your existing IP data.
TIME WHICH YOUR                                                              backup options, ViBE ensures all calls
VOICE TAKES TO GET TO       Traditionally IP networks are only around        continue (bandwidth allowing), with just a
ITS DESTINATION. THIS       70 per cent efficient. ViBE not only              slight pause (approximately one second)
ELIMINATES THE RISK         increases the call capacity of your network,     during switchover ensuring call continuity
                            but also increases the efficiency of the          during resiliency failover.
OF CALLS BECOMING
                            network for existing data to a level in
DISJOINTED WHEN                                                              ViBE Benefits:
                            excess of 90 per cent. Ordinarily when using
BOTH PARTIES SPEAK          VoIP over a broadband network, even the          • Cut costs by using your existing
AT THE SAME TIME.           presence of one or two calls can make data         IP infrastructure
                            connections very unreliable and ‘choppy’.           - 60 Calls plus data over a


   v
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                            With ViBE, your data transfer scales                  standard ADSL line
                            perfectly as more calls are made, even
                                                                             • Active - Active link bonding
            TELECOMS TECH
                            when approaching the maximum load.
                                                                             • Real Time Monitoring
                            ViBE uses a customised QoS (Quality of
                                                                             • Call continuity during resiliency fail over
                            Service), designed specifically for voice
                            data. While existing QoS was designed to         • Cut costs by moving to VoIP and removing
                            manage bandwidth as best as possible for           the need for:
                            multiple applications, it falls short of being      - PSTN/ISDN Lines
                            able to cope with real-time requirements            - PBX Systems
                            such as voice. ViBE addresses this issue         • Get all the other benefits of VoIP
                            by using custom methods to guarantee
                                                                                - Flexibility – Location Independence
                            quality of service for real-time applications.
                                                                                - Integration with desktop (Outlook,
                            Conventional QoS methods of sharing data
                                                                                  Salesforce – click to call)
                            and voice on the same IP connection results
                            in a loss of call quality when full capacity




                                                                                           www.voip-x.co.uk
                                                                                          vibe.powernet.co.uk
ViBE – Technical Information




         Better than


       QoS
        performance
Technical Information

Reduced bandwidth requirements - G.729           causing conversations to become disjointed.        ViBE Features
calls require 42kbps of bandwidth when           ViBE completely eliminates this problem.
                                                                                                    • Seamlessly convert G.711 to another
transmitted over a broadband link due to
                                                 Link quality monitoring - optional reporting         format and back again
overheads, whereas the actual voice data
                                                 generates statistics such as the number of         • Overheads per call nominally reduced
only needs 8kbps. ViBE removes many
                                                 simultaneous calls over time, link latency,          to less than one byte per packet. G.729
of these overheads and maximises the
                                                 uptime, and packet loss, as well as call jitter.     @ 10mS uses 8.23kbit/s of available
bandwidth usage.
                                                 ViBE Installation                                    bandwidth regardless of WAN type
VPN support - ViBE can be configured to                                                                (compare to 84.8kbit/s on ADSL)
create one or more virtual private networks      Typically ViBE can be deployed in two ways,
                                                                                                    • Implemented at both ends of link - voice
between several sites, ensuring that your        as a point–to-point configuration or in a
                                                                                                      and data controlled in both directions
voice and data remain secure.                    service provider / enterprise configuration
                                                 that can handle multiple customer locations.       • Data packets are sliced with zero overhead
Resiliency control - ViBE can intelligently                                                           and don’t need to wait
control resiliency options on the IP network     ViBE Hardware
                                                                                                    • Understands about hidden overheads -
in order to ensure continuity of calls.
                                                 ViBE enabled devices are available in a              100% of link bandwidth can be used
ViBE will detect a network failure in less
                                                 variety of configurations with capacities           • Works well even on slow links making it
than one second and take remedial action.
                                                 from 30 to 3000 simultaneous calls.                  possible to use 128k link for voice and data
Multiple IP link bonding - multiple links        All ViBE hardware supports:
                                                                                                    • Interactive traffic not choppy
can be bonded efficiently, so for example,
                                                 • Full router functionality such as policy
two standard 512Kb / 256Kb broadband lines                                                          ViBE has built in SNMP and is capable
                                                   routing, BGP, stateful firewall, etc.
could be used to manage 50 simultaneous                                                             of monitoring:
calls while still carrying other data.           • Hardware failover using VRRP
                                                                                                    • Underlying link quality
Reduced call jitter - average call jitter        • Can be paired to avoid hardware Single
                                                   Point of Failure                                 • Packet loss, latency and jitter
across the WAN is reduced to the order of
                                                                                                    • Faults with the link can be distinguished
1ms whether or not data is present on the        • Link bonding and failover, call access
                                                                                                      from customer created ones
same link. This compares with more than            control, statistics generation, etc.
100ms of jitter typically found on a standard                                                       • Calls in progress
                                                 • Can use N+1 in the core of an enterprise/
broadband connection.                              service provider                                 • General system health
Reduced call latency – end-to-end latency        • ViBE can also be deployed to
is reduced, especially in the presence of high     third-party devices including: Netgear
data loads. With standard broadband, end-          DG834GT, DGN2000, DGN3500 and
to-end latency can easily rise above 100ms,        Vmware ESXi server


     v
     voipex
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Point to Point Installation TECH
                    TELECOMS                                                   Service Provider / Enterprise Installation




                                                                                                            ADSL / MPLS
                                                                                                              Internet




                                                                                                                    www.voip-x.co.uk
                                                                                                                   vibe.powernet.co.uk

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Optimize VoIP Calls with ViBE Over IP Networks

  • 1. ViBE – Overview Voice & Data on one link with no effect on voice quality
  • 2. Overview In principle the idea of VoIP is great, reducing costs and integrating voice with your existing data infrastructure. VoIP allows you to get rid of PSTN lines and PBX systems meaning a big reduction in management and maintenance, which, most importantly cuts your costs. But while VoIP undoubtedly brings many benefits, users still have to make a number of compromises to reap these rewards. In reality VoIP suffers from one major ViBE effectively creates a connection over BY ANALYSING EACH problem; call quality quickly degrades over any link (ADSL, 3G, ISDN or satellite) that VOICE DATA PACKET, low bandwidth links. VoIP calls can also prioritises voice data packets meaning STRIPPING AWAY ALL easily over-subscribe a link making it hard to all the problems with VoIP calls, including manage your VoIP system. Getting a network jitter and latency, simply stop being a THE UNNECESSARY with enough bandwidth to cater for all your problem. Whatever the data overheads DATA, VIBE CAN SEND VoIP calls and other data can be expensive – flowing over a link, voice data always AN UNPRECEDENTED even more expensive than sticking with your has priority, meaning ViBE calls are NUMBER OF VOIP conventional telephone system. always at business class quality, without CALLS OVER A And so using a VoIP system has meant compromising other data activities. DATA NETWORK. making some kind of compromise, At present three to four voice calls are either a compromise in call quality comfortably carried over a standard ADSL or a compromise on cost. link. Once the number of calls increases, and data is also sent over the link, then VoIP ViBE removes the bandwidth problems call quality starts to degrade. that have always been associated with VoIP, allowing calls to be carried over Compressing the voice data would seem v voipex x cost effective ADSL. like the most obvious way of getting more VoIP calls across the available bandwidth, ViBE finally delivers VoIP without compromise. however such compression is detrimental TELECOMS TECH How ViBE Works to call quality. ViBE tackles the problem in a much more effective way. By analysing For any VoIP call to be of a high quality its each voice data packet, stripping away voice data needs to flow continually from the unnecessary data, ViBE can send an point to point. Once the flow of voice data unprecedented number of VoIP calls over is interrupted the call becomes jittery and a data network. both participants are likely to find it hard to understand what the other is saying. www.voip-x.co.uk vibe.powernet.co.uk
  • 3. ViBE – Benefits 60 simultaneous calls over an average UK broadband connection
  • 4. Benefits ViBE’s main benefit is its ability to use standard ADSL (broadband) connections to carry a high volume of VoIP calls simultaneously - and all at business class quality. The number of calls ViBE can carry at once is dependent on the bandwidth available. But 60 coexistent calls plus other data - like email and web browsing - is possible based on the UK’s average upload speed of 768Kbits per second as at February 2011. By taking advantage of ViBE’s ability to is approached. Problems such as pops, use ADSL you can avoid IP infrastructure crackles, and even gaps in speech can upgrades when making the move to VoIP. become evident. ViBE guarantees a high ViBE lets you maximise the use of your quality of all calls regardless of bandwidth. existing IP infrastructure, with no need ViBE reduces the time your voice takes to get for an expensive bandwidth upgrade to to its destination. This eliminates the risk of accommodate both the voice and data. calls becoming disjointed when both parties Without ViBE a dedicated broadband line speak at the same time - so often a problem would be required for every three to four when VoIP is used over low-speed networks. telephone lines you wish to replace. With existing VoIP solutions, should a With ViBE a single dedicated broadband broadband networking relying on ISDN line can be used to replace 60 telephone failover in the event of a problem, any lines. If the requirement is smaller, the existing calls would likely be dropped. voice can share the same connection as VIBE REDUCES THE When used in conjunction with our ISDN your existing IP data. TIME WHICH YOUR backup options, ViBE ensures all calls VOICE TAKES TO GET TO Traditionally IP networks are only around continue (bandwidth allowing), with just a ITS DESTINATION. THIS 70 per cent efficient. ViBE not only slight pause (approximately one second) ELIMINATES THE RISK increases the call capacity of your network, during switchover ensuring call continuity but also increases the efficiency of the during resiliency failover. OF CALLS BECOMING network for existing data to a level in DISJOINTED WHEN ViBE Benefits: excess of 90 per cent. Ordinarily when using BOTH PARTIES SPEAK VoIP over a broadband network, even the • Cut costs by using your existing AT THE SAME TIME. presence of one or two calls can make data IP infrastructure connections very unreliable and ‘choppy’. - 60 Calls plus data over a v voipex x With ViBE, your data transfer scales standard ADSL line perfectly as more calls are made, even • Active - Active link bonding TELECOMS TECH when approaching the maximum load. • Real Time Monitoring ViBE uses a customised QoS (Quality of • Call continuity during resiliency fail over Service), designed specifically for voice data. While existing QoS was designed to • Cut costs by moving to VoIP and removing manage bandwidth as best as possible for the need for: multiple applications, it falls short of being - PSTN/ISDN Lines able to cope with real-time requirements - PBX Systems such as voice. ViBE addresses this issue • Get all the other benefits of VoIP by using custom methods to guarantee - Flexibility – Location Independence quality of service for real-time applications. - Integration with desktop (Outlook, Conventional QoS methods of sharing data Salesforce – click to call) and voice on the same IP connection results in a loss of call quality when full capacity www.voip-x.co.uk vibe.powernet.co.uk
  • 5. ViBE – Technical Information Better than QoS performance
  • 6. Technical Information Reduced bandwidth requirements - G.729 causing conversations to become disjointed. ViBE Features calls require 42kbps of bandwidth when ViBE completely eliminates this problem. • Seamlessly convert G.711 to another transmitted over a broadband link due to Link quality monitoring - optional reporting format and back again overheads, whereas the actual voice data generates statistics such as the number of • Overheads per call nominally reduced only needs 8kbps. ViBE removes many simultaneous calls over time, link latency, to less than one byte per packet. G.729 of these overheads and maximises the uptime, and packet loss, as well as call jitter. @ 10mS uses 8.23kbit/s of available bandwidth usage. ViBE Installation bandwidth regardless of WAN type VPN support - ViBE can be configured to (compare to 84.8kbit/s on ADSL) create one or more virtual private networks Typically ViBE can be deployed in two ways, • Implemented at both ends of link - voice between several sites, ensuring that your as a point–to-point configuration or in a and data controlled in both directions voice and data remain secure. service provider / enterprise configuration that can handle multiple customer locations. • Data packets are sliced with zero overhead Resiliency control - ViBE can intelligently and don’t need to wait control resiliency options on the IP network ViBE Hardware • Understands about hidden overheads - in order to ensure continuity of calls. ViBE enabled devices are available in a 100% of link bandwidth can be used ViBE will detect a network failure in less variety of configurations with capacities • Works well even on slow links making it than one second and take remedial action. from 30 to 3000 simultaneous calls. possible to use 128k link for voice and data Multiple IP link bonding - multiple links All ViBE hardware supports: • Interactive traffic not choppy can be bonded efficiently, so for example, • Full router functionality such as policy two standard 512Kb / 256Kb broadband lines ViBE has built in SNMP and is capable routing, BGP, stateful firewall, etc. could be used to manage 50 simultaneous of monitoring: calls while still carrying other data. • Hardware failover using VRRP • Underlying link quality Reduced call jitter - average call jitter • Can be paired to avoid hardware Single Point of Failure • Packet loss, latency and jitter across the WAN is reduced to the order of • Faults with the link can be distinguished 1ms whether or not data is present on the • Link bonding and failover, call access from customer created ones same link. This compares with more than control, statistics generation, etc. 100ms of jitter typically found on a standard • Calls in progress • Can use N+1 in the core of an enterprise/ broadband connection. service provider • General system health Reduced call latency – end-to-end latency • ViBE can also be deployed to is reduced, especially in the presence of high third-party devices including: Netgear data loads. With standard broadband, end- DG834GT, DGN2000, DGN3500 and to-end latency can easily rise above 100ms, Vmware ESXi server v voipex x Point to Point Installation TECH TELECOMS Service Provider / Enterprise Installation ADSL / MPLS Internet www.voip-x.co.uk vibe.powernet.co.uk