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City Planning and Management
Division



           Strategic Plans
City Planning and Management
Division

Mission to “advance the practice of city planning
and management in the large-city setting."
 a focus upon planning agency management,
 an orientation toward big cities, and
 an emphasis upon the practical over the theoretical.
Do you know the way to San Jose?
Strategic
Planning




            Joseph Horwedel
            City of San Jose
A Growing,
Changing City
A City of Growth and Change
Next 20 Years…
Growth Shifts to Seniors, Young Adults
How to Plan for Growth?
 Task Force Land Use / Transportation Guidelines:
 • Plan for People not just cars
 • Meet the needs of business that
   drive innovation
 • Reduce vehicle miles traveled and
   green house gasses
 • Provide adequate land for new job
   and housing growth
 • Create walkable and bike friendly
   “neighborhood villages”
 • Create complete and vibrant
   regional “hubs”

                                           11
Growth Distribution
                      Growth Study Scenarios
                       San José 2020 (No Project)
                         255,550 Jobs / 82,110 Units

                       Scenario 1-C (Low Growth)
                         346,550 Jobs / 88,650 Units

                       Scenario 2-E (Medium Growth)
                         360,550 Jobs / 135,650 Units

                       Scenario 3-K (ABAG / High
                          Housing)
                         339,530 Jobs / 158,965 Units
                       Scenario 4-J (High Jobs)
                         526,050 Jobs / 88,650 Units

                       Scenario 5-H (Medium-High Growth)
                          431,550 Jobs / 135,650 Units



                                  12
470,000
 New job capacity
Green, Healthy
Lifestyle
-40% VMT
Our plan for today
• Setting the stage : Why are we here
  today?
• Can you measure “Good Planning”?
• What is going on already
• Tracking progress on change
Input Performance Targets
•   Miles of trails per capita
•   Books per capitia
•   Traffic LOS D
•   Average years staff experience
•   Acres parkland per 1,000 pop
Setting Achievable Service Targets

Don’t go looking for the perfect
performance measure. It doesn’t
exist. So, start with a good measure
or two. Identify their flaws.
Be alert for them. Can you live
with them? Make some adjustments?
Still, you’ll never eliminate all of the flaws.
Get over it.
                      Bob Behn, Kennedy School of Government
Setting Achievable Service Targets
Effective targets should
 be based on:
•What the customer needs
 or wants.
•What the organization
 can deliver.
•Choice and consequence
 balance.
•What can be tracked and
 reported.
•Match phase of process.
CitiStat Goals:
• Accurate and Timely Intelligence Shared
  by All
• Rapid Deployment of Resources
• Effective Tactics and Strategies
• Relentless Follow-up and Assessment
Resources to Help Track Progress
Tracking Progress: CitiStat




•   Measurement against targets
•   Monthly Comparisons
•   Volume and percent of all activity
•   Trends
Measuring complete neighborhoods.
Envision 2040 Plan adding measures for access to:
• Parks, trails, and open space
• Neighborhood retail, fresh foods
• Library and community center
• Faith community and non profits
• Quality schools
• Public transit
• Jobs
New tools to measure plans
Walkscore.com - San Jose
My neighborhood walkability
Just down the street ... a 91 score
What that 91 score looks like...
What it looks like to the public
1/3rd mile walking distance to park

Measuring
accessibility of
amenities to
neighborhoods
Thinking about new parks
Online Community Profile Tools
Online Tools Home Buyers use
More Groups are Measuring Us
Bringing Measurement to Planning:
   Dashboards
• Dashboards help staff
  and managers talk
  about performance
• Use customer stories
  to connect staff to
  service delivery
  issues.
Bringing Measurement to Planning:
Dashboards in San Jose
Assessing Your Progress
Be aware of distortions in your progress
   • Targets can encourage perverse behaviors
   • “Teaching to the Test”

   What get measured gets done
                                         Peter Drucker

Using outputs to measure the performance of
an agency or an individual can drive public employees
to maximize the outputs while ignoring the outcomes.
Communicate the Progress!!
• Talk with staff
  about their results
• Publish quarterly
  and annual reports
• Make sure your
  elected officials
  know
• Find opportunities
  to celebrate
Reporting Progress
Reassessing Your Progress




Are outputs or results achieving the
desired outcome?
Online Resources


Presentation on Development Service Improvement
   and links to documents are available online at:
What is a good measure of planning?

What should we measure to show success?

Should we measure / report what we do not
  control?

How do we measure long term benefits?

What level should we measure planning?
 - Neighborhood, City, County?
San José Green Vision




         Economic Growth
     Environmental Stewardship
      Enhanced Quality of Life
Progress Report
            Green Vision Goal                  2011 Status   2022 Target
Clean Tech Jobs                                   7,000        25,000

Per Capita Energy Use Reduction (%)                9.2           50

Electricity from Renewable Energy (%)              17            100

Green Buildings (million square feet)              5.4           50

Trash Diverted from Landfills (%)                  71            100

Average Daily Use of Recycled Water (Million       8.1           40
Gallons Per Day)

Alternate Fuel Vehicles in Public Fleet (%)        40            100

Net New Trees                                     6,617        100,000

Smart Streetlights                                 297          62,000

Interconnected Trails (miles)                     53.7           100
Key Accomplishments

                               • 3,274 solar PV systems
Seven Trees Community Center     installed ~ 44.4 MW
                               • 5.4 million sq. ft. of
                                 certified Green
                                 Buildings including 1.4
                                 million municipal sq.
                                 ft.
                               • 71% overall diversion,
                                 77% multi-family,
                                 84% City Facilities
                               • Advanced Water
                                 Treatment Facility
                                 construction underway
Key Accomplishments
                  • General Plan
                    Update adopted
                    by Council
                  • 40% of City fleet
                    on alternative
                    fuel; GHG
                    emissions
                    reduced by 32%
                  • Awarded
                    contract for
                    2,100 streetlights
                    and CPUC
Key Accomplishments

                  • 60% of street tree
                    inventory completed
                  • OCF Community
                    Tree Nursery
                  • $5.4 million in
                    grants for bike and
                    pedestrian
                    improvements
                  • 5.7% increase in
                    Trail Count survey;
                    20% above national
2012 Work Plan Priorities

Leading by
 Example
• Village Plans and
  Zoning
  Ordinances
• Electric vehicle
  charging stations
• “Smart” LED
  streetlights
• Trails and on-
  street bike

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APA 2012 General Plan Action Plans

  • 1. City Planning and Management Division Strategic Plans
  • 2. City Planning and Management Division Mission to “advance the practice of city planning and management in the large-city setting." a focus upon planning agency management, an orientation toward big cities, and an emphasis upon the practical over the theoretical.
  • 3. Do you know the way to San Jose?
  • 4. Strategic Planning Joseph Horwedel City of San Jose
  • 5.
  • 7.
  • 8.
  • 9. A City of Growth and Change
  • 10. Next 20 Years… Growth Shifts to Seniors, Young Adults
  • 11. How to Plan for Growth? Task Force Land Use / Transportation Guidelines: • Plan for People not just cars • Meet the needs of business that drive innovation • Reduce vehicle miles traveled and green house gasses • Provide adequate land for new job and housing growth • Create walkable and bike friendly “neighborhood villages” • Create complete and vibrant regional “hubs” 11
  • 12. Growth Distribution Growth Study Scenarios San José 2020 (No Project) 255,550 Jobs / 82,110 Units Scenario 1-C (Low Growth) 346,550 Jobs / 88,650 Units Scenario 2-E (Medium Growth) 360,550 Jobs / 135,650 Units Scenario 3-K (ABAG / High Housing) 339,530 Jobs / 158,965 Units Scenario 4-J (High Jobs) 526,050 Jobs / 88,650 Units Scenario 5-H (Medium-High Growth) 431,550 Jobs / 135,650 Units 12
  • 13. 470,000 New job capacity
  • 14.
  • 16.
  • 18.
  • 19. Our plan for today • Setting the stage : Why are we here today? • Can you measure “Good Planning”? • What is going on already • Tracking progress on change
  • 20. Input Performance Targets • Miles of trails per capita • Books per capitia • Traffic LOS D • Average years staff experience • Acres parkland per 1,000 pop
  • 21.
  • 22. Setting Achievable Service Targets Don’t go looking for the perfect performance measure. It doesn’t exist. So, start with a good measure or two. Identify their flaws. Be alert for them. Can you live with them? Make some adjustments? Still, you’ll never eliminate all of the flaws. Get over it. Bob Behn, Kennedy School of Government
  • 23. Setting Achievable Service Targets Effective targets should be based on: •What the customer needs or wants. •What the organization can deliver. •Choice and consequence balance. •What can be tracked and reported. •Match phase of process.
  • 24. CitiStat Goals: • Accurate and Timely Intelligence Shared by All • Rapid Deployment of Resources • Effective Tactics and Strategies • Relentless Follow-up and Assessment
  • 25. Resources to Help Track Progress
  • 26. Tracking Progress: CitiStat • Measurement against targets • Monthly Comparisons • Volume and percent of all activity • Trends
  • 27. Measuring complete neighborhoods. Envision 2040 Plan adding measures for access to: • Parks, trails, and open space • Neighborhood retail, fresh foods • Library and community center • Faith community and non profits • Quality schools • Public transit • Jobs
  • 28. New tools to measure plans
  • 31. Just down the street ... a 91 score
  • 32. What that 91 score looks like...
  • 33. What it looks like to the public
  • 34. 1/3rd mile walking distance to park Measuring accessibility of amenities to neighborhoods
  • 36.
  • 38. Online Tools Home Buyers use
  • 39. More Groups are Measuring Us
  • 40. Bringing Measurement to Planning: Dashboards • Dashboards help staff and managers talk about performance • Use customer stories to connect staff to service delivery issues.
  • 41. Bringing Measurement to Planning: Dashboards in San Jose
  • 42. Assessing Your Progress Be aware of distortions in your progress • Targets can encourage perverse behaviors • “Teaching to the Test” What get measured gets done Peter Drucker Using outputs to measure the performance of an agency or an individual can drive public employees to maximize the outputs while ignoring the outcomes.
  • 43. Communicate the Progress!! • Talk with staff about their results • Publish quarterly and annual reports • Make sure your elected officials know • Find opportunities to celebrate
  • 45. Reassessing Your Progress Are outputs or results achieving the desired outcome?
  • 46.
  • 47. Online Resources Presentation on Development Service Improvement and links to documents are available online at:
  • 48. What is a good measure of planning? What should we measure to show success? Should we measure / report what we do not control? How do we measure long term benefits? What level should we measure planning? - Neighborhood, City, County?
  • 49. San José Green Vision Economic Growth Environmental Stewardship Enhanced Quality of Life
  • 50. Progress Report Green Vision Goal 2011 Status 2022 Target Clean Tech Jobs 7,000 25,000 Per Capita Energy Use Reduction (%) 9.2 50 Electricity from Renewable Energy (%) 17 100 Green Buildings (million square feet) 5.4 50 Trash Diverted from Landfills (%) 71 100 Average Daily Use of Recycled Water (Million 8.1 40 Gallons Per Day) Alternate Fuel Vehicles in Public Fleet (%) 40 100 Net New Trees 6,617 100,000 Smart Streetlights 297 62,000 Interconnected Trails (miles) 53.7 100
  • 51. Key Accomplishments • 3,274 solar PV systems Seven Trees Community Center installed ~ 44.4 MW • 5.4 million sq. ft. of certified Green Buildings including 1.4 million municipal sq. ft. • 71% overall diversion, 77% multi-family, 84% City Facilities • Advanced Water Treatment Facility construction underway
  • 52. Key Accomplishments • General Plan Update adopted by Council • 40% of City fleet on alternative fuel; GHG emissions reduced by 32% • Awarded contract for 2,100 streetlights and CPUC
  • 53. Key Accomplishments • 60% of street tree inventory completed • OCF Community Tree Nursery • $5.4 million in grants for bike and pedestrian improvements • 5.7% increase in Trail Count survey; 20% above national
  • 54. 2012 Work Plan Priorities Leading by Example • Village Plans and Zoning Ordinances • Electric vehicle charging stations • “Smart” LED streetlights • Trails and on- street bike

Notes de l'éditeur

  1. At the heart of the Plan is that the intent that San Jose become a city made up of many great places.   By building a city of many great places, San Jose can be vibrant and fiscally sustainable into the future.  We can become an even better place to live.  We can generate more and better jobs.  We can be a greener and healthier community.  
  2. San Jose has a long history of growth and change.   Think about it.  We started in 1777 as the first pueblo community in Spanish California.
  3. Today, we are the Capital of Silicon Valley and the 10th largest city in the nation.  San Jose’s ability to anticipate and adjust to change, to innovate, and to embrace the future has been critical.
  4. In the last century…  San Jose started as a valley of orchards and an center of agricultural Santa Clara Valley.   Initially, as the City grew most rapidly in the 1950s and 1960s San Jose expanded its borders greatly by annexing land nearby.  Then, starting in the mid-1970s, although our population continued to grow, we fixed our urban growth boundary so San Jose would not sprawl further into the hillsides and open space.  Since then, we have been growing by filling in within our city limits.   As our population increases potentially to 1.4 million people by 2040, our City’s borders will not expand.   Residents want to maintain the current greenline and open space. So, Envision 2040 makes the key decision to accommodate future growth in homes and workplaces by “growing up, not out”. 
  5. As we think about San Jose’s growth in the future: Two things we know for sure.  #1 San Jose’s population will keep growing.  #2 Major demographic shifts will take place. In addition to strong growth in our population (just discussed), we know San Jose’s population profile will experience very significant changes. Two populations will growth the most over the next 20 years: the Baby Boomers (who will all be over 65 20 years from now) and the young adult population.   The population of people in the 35-55 age group—the typical time of life for raising children—is actually projected to decrease slightly. So, as we think about the future, we need to plan not just for families with kids at home, but for city that meets the needs on older population and young adults (age 20-35)—we didn’t have to think about this so much in the past.
  6. - The next key accomplishment was the development of a set of Land Use / Transportation Guidelines for evaluating possible growth scenarios and informing the development of goals and policies. - This slide identifies some of the basic themes from the Guidelines, but the general idea is that we should, at the end of this process, have a land use plan that contributes to the development of walkable neighborhood villages and vibrant urban locations at strategic areas throughout the City, and a plan that is environmentally sustainable, fiscally responsible, and makes prudent use of existing transit facilities and other infrastructure.
  7. - With the Key Planning Principles and after it was determined how much total growth should be studied in each scenario, the next task was to figure out where and how the growth in each of the scenarios should be distributed. - In addition to including the jobs and/or housing growth capacity in areas already planned for growth (North San José, Downtown, specific plan areas), the Task Force identified specific Corridors and Villages, which could accommodate the remaining jobs and housing growth capacity planned in each scenario. These corridors and villages are potential growth areas that are located near existing or planned transit or other infrastructure and which include underutilized land, such as older shopping centers. - Each corridor and village is classified by proximity to existing or planned BART, Caltrain, Light Rail, Bus Rapid Transit. There are some “neighborhood villages” that have been identified, but as they are not located near major fixed transit facilities they are not anticipated for significant intensification, but they could serve as a vibrant village center within easy access of the surrounding neighborhood. - The planned and identified growth areas map and detailed tables for each of the scenarios can be found on the Envision website.
  8. Envision 2040 Plan maximizes opportunities for job growth and makes San Jose a more significant employment center in Silicon Valley and the Bay Area.   The Envision 2040 Plan identifies lands that could accommodate an additional 470,000 new jobs. Currently San Jose, has about 370,000 actual jobs 470,000 is a large and ambitious number, but people involved creating Envision 2040 thought it was important to aim high and have a lot of workplace capacity several reasons.
  9. First, we don’t know exactly what kinds of buildings, locations, and work environments employers of various sizes will want in the future.  We think it’s smart to have a lot of options available.   We do know that, more and more, companies and people like the idea of being in denser environments that enable collaboration and interaction, and that are more interesting for employees.  That is why North San Jose is being gradually transformed from that old kind of industrial park environment to a more interesting innovation district—where there are restaurants, cafes, shops, homes, and recreation mixed in with offices and workplaces.   It is why we think some kinds of companies, including smaller software and professional services businesses, will like being in urban village-type environments.
  10. San Jose is already one of the five greenest metropolitan areas in the nation, and we are rightly proud.  This plan challenges us to retain our green lead.
  11. In creating Envision 2040, many people said that they want to live a greener, healthier lifestyle by walking or biking more often to get places.   People also said they want a more complete transit infrastructure. 
  12. Envision 2040 pushes a very bold goal to change the way we move around the city—it calls for a 40% reduction in vehicle miles travelled by each person. This means that by 2040, the average San Jose resident will be able to cut in half the number of trips they take by car. We will redesign our city, over time, so that people can get to shops, restaurants, workplaces, and services without having to always get in their car. To reduce the need to drive everywhere, Envision 2040 does three things: 1. Channels new development closer to transit stations and along major bus corridors 2. Calls for full buildout of our transit infrastructure—including bus rapid transit, BART, and light rail. 
  13. In addition the plan, supports the physical health of community members by promoting walking and bicycling as commute and recreational options, and by encouraging access to healthy foods…by including plans for farmers markets within urban villages
  14. As you are well aware, economic growth, environmental stewardship and an enhanced quality of life for San Jose residents and businesses continue to be the cornerstones of the Green Vision. The Green Vision positions San Jose to not only lead in several areas such as clean tech jobs, energy, recycled water, and zero waste, but also to enter into strategic partnerships and access funding from federal, state and regional agencies to create local jobs.
  15. This slide shows you where we are with respect to our 2022 targets. We have made some significant strides since last year in energy efficiency, renewable energy and green buildings. The percentage reduction in energy use has almost doubled and we have added almost 2 million square feet of green buildings. The number of clean tech jobs is significantly more than was reported last year but this is also a reflection of the more comprehensive look at sectors associated with clean tech. I do want to point out that although you don’t see an uptick in the number of smart streetlights, we awarded a contract for 2,100 lights that will be installed this year.
  16. In 2011, Council approved an agreement with Solar City to install solar on City facilities. We are currently working with SolarCity on the first four sites: Kelley Park, Muni Water Offices, PAL Sports Center, and the South Service Yard and continue to complete evaluation of other community center and library sites for the next round of installations. In total, over 3,200 solar PV systems have been installed in San Jose, with a total capacity of over 44 MW. San José continues to have one of the highest number of solar installations in California and the nation. We now have over 5.4 million square feet of certified green buildings of which 1.4 million square feet is municipal buildings. San José also continues to have the highest diversion rates in the nation including a 71% overall diversion, 77% multi-family, 84% City Facilities. We also entered into partnerships with Zero Waste Energy Development and Harvest Power on waste to energy projects. Over 10 miles of new recycled water pipes have been installed and various facility improvements are underway including construction of the Advanced Water Treatment Facility. Photo Captions: ABOVE: Seven Trees Community Center and Branch Library BELOW: Recycle at Work Supplies
  17. The Envision 2040 General Plan Update was adopted by the San José City Council on November 1, 2011. 40% of the City fleet runs on alternative fuel; GHG emissions have been reduced by 32% compared to 2003 baseline. The City continues to be a national leader in deploying “smart streetlights”. In 2011, Council awarded a contract for 2,100 streetlights and CPUC approved PG&E tariff pilot for dimmable streetlights. Photo Captions: BELOW: Airport shuttle bus fueling at Airport’s Compressed Natural Gas station.
  18. So far 60% of the street tree inventory has been completed. In November 2011, Our City Forest, our key partner on the trees goal, opened the Community Nursery & Training Center near Guadalupe Gardens. The Nursery will create a more economically viable approach for providing quality trees, especially native trees that are not typically available. The nursery will also provide a one-stop community resource for planting and tree care education. In 2011, San Jose received over $5.4 million in grant funding for trails and on street bike and pedestrian improvements. The 2011 Trail Count survey indicated a 5.7 % increase in usage. San José continues to be 20% above the national average in terms of commuting by bike. Photo Captions: BELOW: Guadalupe River Trail between Coleman Ave and Hedding St.
  19. As mentioned previously, the Envision 2040 General Plan update was adopted by Council in 2011. This year staff will focus on preparing Village Plans and revising the Zoning Ordinance to facilitate sustainable urban development in identified focused Growth Areas. Additionally, staff plans to develop a Council Implementation Policy for the Greenhouse Gas Reduction Strategy. In 2012, we plan to install 52 electric vehicle charging stations primarily in downtown. We will be installing 2,100 LED streetlights with smart adaptive lighting controls and launch the first year of PG&E dimmable streetlight tariff pilot In regards to Goal 10, we will be paving the Lower Guadalupe River Trail and the Highway 237 Bikeway Trail , expanding the on-street bike network by 10 miles , and installing 500 public bike parking spaces. Photo Captions: ABOVE: Village Concept Drawing