For more information about this tool visit www.healthunlocked.com/gpcommunities. Or, send an email joel.patrick [at] healthunlocked.com

1. GP Communities
Easily fulfill the requirements of the PPG DES
+
© 2011 HealthUnlocked

2. HealthUnlocked | Who we are
HealthUnlocked transforms patient experiences into clear understanding. We do this by
enabling people to share online their health experiences and information that helps
decision-making, improves health and well-being, and provides support.
✓ Full launch February 2011 ✓ 11,000+ members and growing 20% per month
✓ 4 hospitals using HU technology ✓ 80,000+ condition-specific posts
✓ 37 Patient Organisations working with us ✓ Over 50% active users
✓ Technology in-house ✓ NHS compliant
Members Communities Visits
11000 40 70000
8800
30 52500
6600
20 35000
4400
10 17500
2200
0 0 0
Jan
Mar
May
Jul
Sept
Dec
Feb
April
Jun
Ago
Oct
Dec
Feb
April
Jun
Aug
Oct
2 © 2011 HealthUnlocked

3. HealthUnlocked | GP Communities
How does it work?
Your HealthUnlocked Community is a one-stop solution to patient
participation by streamlining the process of the PPG DES
✓ Agree Priorities with patients
✓ Create surveys
✓ Gather feedback on survey results
✓ Automate reports for your website and PCT
✓ Create a community of patients
✓ Gather stats on age, gender, ethnicity and more...
© 2011 HealthUnlocked

4. HealthUnlocked | GP Communities
Why do we need it?
A recent Pulse Magazine article reported...
“GP practices are confused and overburdened with paperwork as they
struggle to meet the terms of the patient participation DES...”
“We recently held a meeting of over 50 practice managers and the
feedback was that people didn't know where to start with the patient
survey.”
- PULSE 18 August 2011
© 2011 HealthUnlocked

5. HealthUnlocked | GP Communities
Why not use Facebook?
or Twitter or SurveyMonkey...
➡ It’s a fragmented approach: it would
require patients to use 2 to 3 different
tools that were not designed to work
together
➡ It’s time inefficient: surgeries will
spend a significant amount time
trying to create ways to integrate the
various tools
➡ It simply won’t work- social media
tools do not provide demographic
data or other needed information for
the DES
© 2011 HealthUnlocked

6. HealthUnlocked | GP Communities
Why the GP Communities work...
✓ The GP Communities were designed by a practice manager
for practices
✓ They were designed to interact with patients and painlessly
meet the requirements of the DES
✓ They are easy to use. The average age of a user in a similar
HU product is 48 - it’s not just for kids
✓ It is time efficient and therefore cost efficient
© 2011 HealthUnlocked

7. A quick tour of the GP Community...
© 2011 HealthUnlocked

8. HealthUnlocked | GP Communities
➡ As patients sign up
the appropriate
demographics are
collected
© 2011 HealthUnlocked

9. HealthUnlocked | GP Communities
➡ Patient
demographics
are collated and
grouped
according to
gender, age, and
ethnicity
© 2011 HealthUnlocked

10. HealthUnlocked | GP Communities
➡ When patients login
for the first time they
will help the practice
determine areas of
priority for the DES
© 2011 HealthUnlocked

11. HealthUnlocked | GP Communities
➡ Once the areas of
priority have been
agreed, patients can
take part in the
practice survey
© 2011 HealthUnlocked

12. HealthUnlocked | GP Communities
➡ Surveys are easy toquestions of your own
questions or create
create. Either use existing
© 2011 HealthUnlocked

13. HealthUnlocked | GP Communities
➡ Surveys are user friendly, asking one
question at a time with the option to go back
and edit previous answers
© 2011 HealthUnlocked

14. HealthUnlocked | GP Communities
➡ Once a survey is
closed, the surgery
can see statistics on
each question of the
survey to aid in
creating a first draft of
the action plan
© 2011 HealthUnlocked

15. HealthUnlocked | GP Communities
➡ Once patients have commented on
survey results, the practice can create
an action plan and post it, giving
patients the ability to vote on those
actions they view as most important
© 2011 HealthUnlocked

16. HealthUnlocked | GP Communities
➡ Once a surgery has followed
the step-by-step guide, their
PPG DES report will be
automatically created with very
little input needed from the
surgery.
© 2011 HealthUnlocked

17. The HealthUnlocked GP Community will easily fulfill the
requirements of the Patient Participation DES for you
© 2011 HealthUnlocked

18. HealthUnlocked | GP Communities
So, if like most practices you’re not sure where to start
or are simply looking for an easy solution to this DES,
start by contacting us at
Joel Patrick
Senior Product Manager
HealthUnlocked (www.healthunlocked.com)
-----------------------------------------------
Email: joel.patrick@healthunlocked.com
Skype: joelapatrick
Phone: 020 7407 8399 (general)
Mobile: 07500 111 179
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The Studio, 1 Coach House Mews, London, SE1 4PP
© 2011 HealthUnlocked