8. OTHER TRAINING
HR
(FERPA)
Sexual Harassment and Awareness Training
Defensive Driver
IMT
Information Technology Services (ITS) Overview
ITS is your one-stop-shop for all your technology needs, whether you need PC support, software
development, telephone/voice mail assistance, audio/ visual equipment, software installs or network
access.
Information Security Basics
Join the Assistant Director of Enterprise System Administration to hear an overview
of various types of security threats and vulnerabilities. Learn about what you need to
know to protect yourself and the college. All employees are urged to attend.
GroupWise Basics
This hands-on course is just what you need to master many GroupWise functions
you can use everyday to easily manage your mailbox and calendar. For example,
you will learn how to organize your mailbox and set clean up parameters to keep
your mail environment clutter-free and orderly.
15. MYCSMD – SINGLE SIGN-ON
ONLINE SERVICES -BLACKBOARD 9.1
You will use myCSMD to access to online services where you will log
into any online course you are taking at CSM.
User id example:
jhkinison
Password example:
0513232 (faculty id #)
24. GROUPWISE FUNDAMENTALS
Not just for e-mail!
Includes a robust calendar feature
for appointments and “busy
searching” to schedule meetings.
Spam and virus filter to protect
your computer and CSM’s systems
also.
Type in name of CSM employee
and GW will find the name.
Create groups
26. GROUPWISE FUNDAMENTALS –
SPAM AND VIRUS FILTER
In one day the college received
total 107,441 items.
Of this 100,331 were quarantined
and 7,110 were delivered to the
end users with out intervention.
7%
93%
Allow
Block
29. HELP DESK (ITS)
Technical support is offered:
During full semester:
Monday - Thursday from 8 a.m.-10 p.m.
Friday from 8 a.m.-5 p.m.
Saturday from 8 a.m.-1 p.m.
After Hours Support:
Sunday - Voicemail and e-mail support
for high priority requests from 10 a.m.-1 p.m.
Between Fall, Spring and Summer semesters:
Monday - Friday from 8 a.m.-5 p.m.
Phone: 301-934-2251 ext 4357
Email: help@csmd.edu
Location: La Plata Campus, ST Building, Room 103
1st floor, next to computer lab
30. SOFTWARE INSTALLATION
Software Installation Request
Http://csmd.edu/webforms/softwareRequest/
List of Software Owned by CSM
Adobe: Acrobat Professional
Adobe Flash Player w/Plugins
Datatel: Datatel UI Web Access
Datatel Desktop/Client (only for approved users)
Filezilla: FileZilla (replaces WS_FTP)
Google: Google Chrome
Microsoft: Word 2010
Excel 2010, Powerpoint 2010, OneNote 2010, Outlook 2010, Access 2010, Publisher 2010
Microsoft Silverlight
Project
Visio
Frontpage
Novell: Novell Messenger
Novell Groupwise
Oracle: Java x Update xx
Mozilla: Mozilla Firefox
Endpoint: Checkpoint Antivirus
31. EQUIPMENT FOR CHECKOUT
ITS has an equipment pool of technology items available for
checkout to staff and faculty. The following list contains the items
available for checkout.
Laptops
LCD Projectors
Remote Presenters
Video Cameras (DVD, Mini DV)
Tripods
CD Player/Cassette Recorder
Projection Screens
Flipcharts
Easels
DLF
Voice Recorders
Web cams
Flip cameras
Pointers
33. I: DRIVE (SHARED DRIVE)
Shared drive for divisions
and departments
Complete an ISSR form for
access
Your division admin
assistant or division chair
can help you find the drive
path to fill in on the ISSR
Your chair must approve the
ISSR
34. L: DRIVE (LOCAL DRIVE)
Your individual storage drive.
Holds your e-mail archive along
with your files.
Preferable to C: drive for
storage because:
The L drive is backed up
nightly
Accessible from off-campus
Available wh
Deep Freeze and Thaw Drive
on Smart Podium computers
35. COMPUTER LOGIN
Novell Login
(different than e-mail)
Academic vs Admin servers
(Networks and security)
Lab/student computers
(Access to applications)
Faculty & Staff computers
(individual applications – WIN7)
January 7, 2011: NETWORK/DATA SECURITY IMPROVEMENTS: Isolating academic and administrative
networks
As a part of the college's on-going efforts to improve network/data security - and to better secure personal
and confidential information - the Information Technology Services (ITS) Department recently implemented a
change in the network configuration in order to isolate the Academic and Administrative networks from
each other. The integration of the Academic and Administrative networks was identified as part of a recent IT
audit as posing potential network/data security risks.
37. SERVICES
Wireless Hot Spots
(each campus)
Access to printers
(some classrooms – A103, DLF)
Access to Copiers
(each division has a code)
Scantron
38. ONLINE PRINT SHOP (WEBCRD.CSMD.EDU)
CSM’s browser-based ordering and production
application
Faculty and staff can access CSM’s Online Print Shop 24-hours a day from
any location using their Novell login information
First-time users will be guided to quickly and easily register their accounts
With a few clicks, requests are uploaded using CSM’s Online Print Shop
Faculty and staff can indicate specific shipping and delivery options
CSM is launching a new and improved system for tracking and submitting all internal printing services. CSM’s Online Print Shop (webcrd.csmd.edu), a browser-based ordering and production application, will now enable faculty and staff to order, manage, and reorder items from the Online Printing Service from any computer. This easy-to-use application supports the entire ordering process, from order placement and file submission through production. The current method for requesting internal printing services at CSM has been, at times, challenging for faculty, staff, and especially the technician. With CSM’s Online Print Shop, this process will be streamlined and simplified. • Faculty and staff can access CSM’s Online Print Shop 24-hours a day from any location using their Novell login information • First-time users will be guided to quickly and easily register their accounts • With a few clicks, requests are uploaded using CSM’s Online Print Shop • Faculty and staff can select a variety of finishing options • All jobs can be previewed in real time for accuracy • Faculty and staff can indicate specific shipping and delivery options • Billing information is handled with authorized account codes • Orders are placed with a simple click of the mouse on or off campus • A confirmation e-mail is sent to users who have placed an order
