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What the SharePoint Owners Manual Won’t Tell You… Avoiding Failed Deployments and Chaos Part 2  Joel Oleson www.sharepointjoel.com Twitter.com/joeloleson [email_address]
Who is this guy...
What Is Chaos?  What does a failed deployment look like?
[object Object],[object Object],[object Object],[object Object],What Is Chaos?
Information Management Pains BillG on  Search   and   Information Management at  CEO Summit “ The problem, really, is twofold.  The first is  information overload .  Faced with the endless deluge of data... how can we hope to keep up? … how can we stay focused on the tasks that are most important..? The other problem is…  information underload .  We’re flooded with information, but that doesn’t mean we have tools that let us use the information effectively.”
Today’s IT Information Challenges Employee Portal Project “X” Site Business Intelligence Dashboard Extranet Collaboration Site Custom SAP Front-End Geneva Office Site Knowledge Management Portal R&D Community Regulatory Compliance Repository Corporate Web Presence Team “ABC” Site Sales Division Portal Weekly Issue Tracking Meeting
The Long Tail (Web based) applications and services Popularity Head The set of popular products that  caters to broad user segments. Tail The set of apps that cater to  more specific user segments.
The Long Tail of Enterprise Content Enterprise Content and Applications User Base Collaboration Team Sites (Unstructured content) Web Portals (Structured content) Highly Structured Enterprise Repositories Departmental solutions (Structured & Unstructured) Common features across the spectrum include: - Authoring - Metadata/Taxonomy - Workflow - Search - LOB Integration Tail The set of applications and  unstructured content (typically)  that caters to teams. Head The set of applications and structured  content (typically) that caters to  large  audiences.
SharePoint Strategy User Base Knowledge Management Portal Regulatory Compliance Repository Corporate Web Presence Sales Division Portal Custom SAP Front-End Team “ABC” Site Project “X” Site Weekly  Issue Tracking Meeting Business Intelligence Dashboard R&D Community Geneva Office Site Employee Portal Extranet Collab Site Single Business Productivity Infrastructure leading to common: - Deployment Strategy - Development Strategy - End-user Experience Enterprise Content and Applications
Business Platform
Where are you going today?  IT Wake up call? local Infrastructure (On premise) Hosted Infrastructure (in the cloud - Software as a Service) IT Infrastructure (On premise)
Deployment Governance Model     Corporate Communications Read only (Search and Browse) Corporate Business Taxonomy With Divisional Stakeholders Per User Workflow Self Service Approval w/ Life Cycle Management Permanent Division Portals Workflows, Scorecards,  Dashboards, and  knowledge Delegated with  Policy based management And oversight No sensitive data Blogs, bios,  Aggregation,  Networking Central Portal
Map out your Information Strategy
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],10 Steps To SharePoint Success
 
 
What are you deploying?
SharePoint Governance Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clear Vision, Mission and Goals
Defaults have Faults
 
Exec Sponsor with Vision & Budget Get me SharePoint or You’re FIRED!
How long does it take to Deploy SharePoint?
SharePoint is Plastic.  What is your Creation?
Telling the SharePoint Story Choose your own adventure!
Cleverworkarounds.com
Two Types of Service Models Out of the box (Standard) Custom (Dedicated)
 
Functional Groups/Teams
Technical Domains of Knowledge Auth-entication Clustering & Load Bal. SharePoint .NET SQL Powershell Batch Scripting IIS SP Admin
Support & Troubleshooting Infrastructure Dependencies Email SMTP AD Network Including BigIP & Firewall Hardware Windows (OS) Backups Security SharePoint  Admin
SharePoint Solution Development Skills Visual Studio Web Services XML & SOAP AJAX & Silverlight Dev Lifecycle .NET Packaged Solutions & Features C# VB.NET SharePoint  Dev
SharePoint Solution Consulting Skills Records Mgmt Doc Mgmt BI Analysis Reporting Portals Web Content Mgmt Collab + wikis &Blogs Enterprise Search SP Admin
Free Spin – Who’s at Fault?
Operations and IT Failures
Developer Failures
Project Management Failures
Business Deployment Failures
SharePoint Deployments are you ready? Adapted from Tuckman and Jensen 1977
Joel’s Deployment Model Are you trying to be a  Rockstar  with the experience of a newbie?
Must Have Training And Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Policies Support Services
 
Containment Hierarchy
Joel's Cheat Sheet for Hosting
Commodity Hosting Examples Adhoc Structured Short term Long term SharePoint Service Offering
Multi Deployment/Global Model Incremental Indexing over the WAN (Federated Search)
 
Ready for the Cloud? SharePoint Hosting
SharePoint Shared Services Platform Well Managed, High Availability, DR Team Sites My  Sites Corporate Portal App 1 App 2
Portal Information Arch example ,[object Object],Site Contributors = Board of Directors Site Designers = SharePoint Designers Site Managers = SharePoint Administrators Site Visitors = Everyone Site Contributors = Everyone Site Designers = SharePoint Designers Site Managers = SharePoint Administrators Site Visitors = Production Team Site Contributors = Research and Development Team Site Designers = SharePoint Designers Site Managers = SharePoint Administrators Site Visitors = Registered Customers Site Contributors = Customer Support Team Site Designers = SharePoint Designers Site Managers = SharePoint Administrators Source: The Burton Group Home Payroll Support T & E  R & D Training Executive Sales Finance Production IT Customer  Support BOD
 
Microsoft Operations Framework 4.0 http://go.microsoft.com/fwlink/?LinkId=116390
Reduce Confusion through Consolidation of 'like' services
 
 
 
 
K.I.S.S.
Resources and Plugs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SharePoint Deployment Essentials & Governance Checklist
Quest Solutions for SharePoint  Site Administrator for SharePoint  Discover, understand and manage your SharePoint environment Migration Manager for SharePoint  SharePoint 2003 to 2007 migration File Migrator for SharePoint  File shares to SharePoint migration Recovery Manager for SharePoint Granular SharePoint recovery for enterprise-level needs ,[object Object],[object Object],Public Folder Migrator for SharePoint Exchange Public Folders to SharePoint migration Notes Migrator for SharePoint Notes application content to SharePoint migration Quest SQL Server Solutions  Maximize SQL Server performance while simplifying tasks and providing visibility and control
Enjoy the Party...
Thank you for attending! ,[object Object],Sponsored by

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Avoiding Failed Deployments Part 2 Interactive Discussion by Joel Oleson

  • 1. What the SharePoint Owners Manual Won’t Tell You… Avoiding Failed Deployments and Chaos Part 2 Joel Oleson www.sharepointjoel.com Twitter.com/joeloleson [email_address]
  • 2. Who is this guy...
  • 3. What Is Chaos? What does a failed deployment look like?
  • 4.
  • 5. Information Management Pains BillG on Search and Information Management at CEO Summit “ The problem, really, is twofold. The first is information overload . Faced with the endless deluge of data... how can we hope to keep up? … how can we stay focused on the tasks that are most important..? The other problem is… information underload . We’re flooded with information, but that doesn’t mean we have tools that let us use the information effectively.”
  • 6. Today’s IT Information Challenges Employee Portal Project “X” Site Business Intelligence Dashboard Extranet Collaboration Site Custom SAP Front-End Geneva Office Site Knowledge Management Portal R&D Community Regulatory Compliance Repository Corporate Web Presence Team “ABC” Site Sales Division Portal Weekly Issue Tracking Meeting
  • 7. The Long Tail (Web based) applications and services Popularity Head The set of popular products that caters to broad user segments. Tail The set of apps that cater to more specific user segments.
  • 8. The Long Tail of Enterprise Content Enterprise Content and Applications User Base Collaboration Team Sites (Unstructured content) Web Portals (Structured content) Highly Structured Enterprise Repositories Departmental solutions (Structured & Unstructured) Common features across the spectrum include: - Authoring - Metadata/Taxonomy - Workflow - Search - LOB Integration Tail The set of applications and unstructured content (typically) that caters to teams. Head The set of applications and structured content (typically) that caters to large audiences.
  • 9. SharePoint Strategy User Base Knowledge Management Portal Regulatory Compliance Repository Corporate Web Presence Sales Division Portal Custom SAP Front-End Team “ABC” Site Project “X” Site Weekly Issue Tracking Meeting Business Intelligence Dashboard R&D Community Geneva Office Site Employee Portal Extranet Collab Site Single Business Productivity Infrastructure leading to common: - Deployment Strategy - Development Strategy - End-user Experience Enterprise Content and Applications
  • 11. Where are you going today? IT Wake up call? local Infrastructure (On premise) Hosted Infrastructure (in the cloud - Software as a Service) IT Infrastructure (On premise)
  • 12. Deployment Governance Model     Corporate Communications Read only (Search and Browse) Corporate Business Taxonomy With Divisional Stakeholders Per User Workflow Self Service Approval w/ Life Cycle Management Permanent Division Portals Workflows, Scorecards, Dashboards, and knowledge Delegated with Policy based management And oversight No sensitive data Blogs, bios, Aggregation, Networking Central Portal
  • 13. Map out your Information Strategy
  • 14.
  • 15.  
  • 16.  
  • 17. What are you deploying?
  • 18.
  • 21.  
  • 22. Exec Sponsor with Vision & Budget Get me SharePoint or You’re FIRED!
  • 23. How long does it take to Deploy SharePoint?
  • 24. SharePoint is Plastic. What is your Creation?
  • 25. Telling the SharePoint Story Choose your own adventure!
  • 27. Two Types of Service Models Out of the box (Standard) Custom (Dedicated)
  • 28.  
  • 30. Technical Domains of Knowledge Auth-entication Clustering & Load Bal. SharePoint .NET SQL Powershell Batch Scripting IIS SP Admin
  • 31. Support & Troubleshooting Infrastructure Dependencies Email SMTP AD Network Including BigIP & Firewall Hardware Windows (OS) Backups Security SharePoint Admin
  • 32. SharePoint Solution Development Skills Visual Studio Web Services XML & SOAP AJAX & Silverlight Dev Lifecycle .NET Packaged Solutions & Features C# VB.NET SharePoint Dev
  • 33. SharePoint Solution Consulting Skills Records Mgmt Doc Mgmt BI Analysis Reporting Portals Web Content Mgmt Collab + wikis &Blogs Enterprise Search SP Admin
  • 34. Free Spin – Who’s at Fault?
  • 35. Operations and IT Failures
  • 39. SharePoint Deployments are you ready? Adapted from Tuckman and Jensen 1977
  • 40. Joel’s Deployment Model Are you trying to be a Rockstar with the experience of a newbie?
  • 41.
  • 42.  
  • 43.  
  • 45.  
  • 47. Joel's Cheat Sheet for Hosting
  • 48. Commodity Hosting Examples Adhoc Structured Short term Long term SharePoint Service Offering
  • 49. Multi Deployment/Global Model Incremental Indexing over the WAN (Federated Search)
  • 50.  
  • 51. Ready for the Cloud? SharePoint Hosting
  • 52. SharePoint Shared Services Platform Well Managed, High Availability, DR Team Sites My Sites Corporate Portal App 1 App 2
  • 53.
  • 54.  
  • 55. Microsoft Operations Framework 4.0 http://go.microsoft.com/fwlink/?LinkId=116390
  • 56. Reduce Confusion through Consolidation of 'like' services
  • 57.  
  • 58.  
  • 59.  
  • 60.  
  • 62.
  • 63. SharePoint Deployment Essentials & Governance Checklist
  • 64.
  • 66.