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Social Media: PR
Joel Johnson | 2.25.2009
University of Iowa PRSSA
Evolution of the PR Model
publicity
public information
one-way asymmetrical
two-way symmetrical
New Model: New Rules
social media:
“The term most often refers to activities that integrate
technology, telecommunications and social interaction,
and the construction of words, pictures, videos and
audio” (wikipedia: “Social Media”)



direct channels to publics
more voices
Social Media Channels
Social Media PR: Focus
where are your publics?
how do they interact?
what are their goals, interests?
clear, unified voice
Social Media PR: Commit
don’t “set it and forget it”
update content
follow up on conversations
participation, not propaganda
Social Media PR: Be Honest
“you are what you publish”
clarity of identity
don’t fake it
Social Media PR: Ethics
WOMMA: honesty of relationship, opinion, identity
spam, astroturfing
ghostwriting
Social Media PR: Measure
ROI for a low-cost investment
chatter
reputation
action
Social Media: PR
Joel Johnson | 2.25.2009
joeloscar@gmail.com
joeloscar.com
twitter: oscarhamson

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Social Media: PR

  • 1. Social Media: PR Joel Johnson | 2.25.2009 University of Iowa PRSSA
  • 2. Evolution of the PR Model publicity public information one-way asymmetrical two-way symmetrical
  • 3. New Model: New Rules social media: “The term most often refers to activities that integrate technology, telecommunications and social interaction, and the construction of words, pictures, videos and audio” (wikipedia: “Social Media”) direct channels to publics more voices
  • 4.
  • 6. Social Media PR: Focus where are your publics? how do they interact? what are their goals, interests? clear, unified voice
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Social Media PR: Commit don’t “set it and forget it” update content follow up on conversations participation, not propaganda
  • 12.
  • 13.
  • 14.
  • 15. Social Media PR: Be Honest “you are what you publish” clarity of identity don’t fake it
  • 16.
  • 17. Social Media PR: Ethics WOMMA: honesty of relationship, opinion, identity spam, astroturfing ghostwriting
  • 18. Social Media PR: Measure ROI for a low-cost investment chatter reputation action
  • 19.
  • 20.
  • 21. Social Media: PR Joel Johnson | 2.25.2009 joeloscar@gmail.com joeloscar.com twitter: oscarhamson