Lessons learned after an unintended stop-off in Newfoundland on 9-11

1. The 6Ps of Leadership Lessons Learned from a Stop-off in Newfoundland on 9/11 Joel Sutherland Chair of the Board Council of Logistics Management 2001 - 2002 (Council of Supply Chain Management Professionals)

2. “ Example is leadership.” Albert Schweitzer

3. 'The Plane People' A Newfoundland Town Opened Its Doors on Sept. 11 "Ladies and gentlemen, this is Captain Wolf. We've been advised that there has been a crisis in the United States. All of the airspace has been closed, and we will be landing our airplane in Gander, Newfoundland." The first thing that passengers aboard Delta Airlines Flight 129 heard about the Sept. 11 attacks was an announcement from their captain.

4. Where in the world in Newfoundland? Newfoundland NYC

5. Gander Airport…a parking lot of planes

6. Deplaning after 21 hours

7. Lewisporte

8. The Kinsmen Club

9. Taking care of their “guests”

10. Sleeping with friends

11. The Captain… Providing an update

12. The Crew…Getting ready to depart

13. After 4 days…Boarding the flight home

14. Back in America!!!