The document announces the 12th Annual IAMFA Conference to be held in London from September 22-25, 2002. The conference will be hosted at three prestigious cultural venues: the National Gallery, the British Library, and the British Museum. Each day will focus on a different theme related to museum facility administration. A guest program is also planned, including visits to historic sites around London. Accommodation has been reserved at two hotels located near the conference venues.

1. I N T E R N AT I O N A L A S S O C I AT I O N O F M U S E U M FA C I L I T Y A D M I N I S T R AT O R S
SPECIAL
PAPYRUS
ISSUE
VOLUME 3 WINTER
NUMBER 1 2002
London Calling — The 12th Annual IAMFA Conference
There can be no more vibrant and colourful place than and the management of change. The programme will include
London in September. With the school holidays at an end, presentations by speakers from both the museum and
London becomes, once again, a haven for the serious traveller commercial sectors, behind-the-scenes visits to key facilities,
and sightseer. IAMFA members will be able to sample this and discussion sessions. Sponsors connected with each day’s
atmosphere when London plays host to the 12th Annual theme will also be exhibiting their products and services.
IAMFA Conference from September 22 to 25, 2002. The While official proceedings are taking place, those who
conference organizing committee is looking forward to have registered for the guest programme will enjoy a dif-
welcoming delegates and guests from around the world, ferent view of heritage. The guest programme will offer
and planning for this event is well underway. two days of planned activity, with one day left over for
The conference sessions will be hosted by three of some serious retail therapy. Monday’s programme will be
London’s most prestigious cultural venues — the National based around the River Thames, with a trip to the London’s
Gallery, the British Library, and the British Museum. These own ferris wheel (“The Eye”), a boat trip to Greenwich,
organizations have a number of things in common: they and an opportunity to visit the Cutty Sark (the world’s last
are responsible for some of the world’s richest and most surviving tea-clipper) and the Royal Observatory, with a
diverse collections; they welcome many millions of visitors chance to stand astride the Greenwich Meridian. Tuesday’s
each year; they each have buildings which have attracted trip has a regal theme, with a trip to Windsor Castle and
international media attention, and each has a requirement Eton. The newly-opened Windsor Farm shop, featuring
for world-class facilities services. goods from the Royal Estates, is bound to be a popular
Each day of the conference will have a broad theme. The shopping destination.
first day, at the National Gallery, will concentrate on environ- We have reserved rooms in two high-grade traditional
mental control and innovation. The second day, hosted by hotels. These are both conveniently located in a quiet side-
the British Library, will focus on risk management, contin- street off Trafalgar Square, adjacent to the National Gallery. The
gency planning and business continuity. The final day, at rooms all offer twin/double facilities and are air-conditioned.
the British Museum, will consider major development projects We have negotiated a special rate of £150 per night for
continued on page 2
INSIDE
President’s Message . . . . . 3
Benchmarks Review .... 5
Indoor Air Quality . . . . . . 7
Regional Chapters . . . . . . 8
Improving Energy
Management . . . . . . . . . . 10
New Members . . . . . . . . . 11
Façade Cleaning . . . . . . . 12
Why Join the IAMFA? . . . 18
The British Museum