9. Examples of what we started tracking
ratings
“NPS” scores
number of tickets from students
number of emails
number of flagged/problematic submissions
number/% of completers
average grades
average scores
scores by different graders on the same assignment
# of submissions by week
average turnaround time for feedback
% of students who bought the book
time to completion
comparative course ratings
17. Sources of information
logs
gradebook export
activity reports
rubrics
sql queries
surveys
end of course evaluations
exit interviews
help desk tickets
requests
chats (live chat transcripts)
phone calls ...and
18. Sources
Jose Ferreira quote: http://www.knewton.com/blog/ceo-jose-ferreira/big-data-
mathematics/
Mdocs: http://docs.moodle.org/27/en/Quiz_statistics_report
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