Window on the Workplace 2012

Window on the Workplace 2012

North Carolina’s Biomanufacturing and
Pharmaceutical-Manufacturing Workforce
and Workforce Development Successes

NORTH CAROLINA BIOTECHNOLOGY CENTER

Presenters

John Balchunas
Workforce Development Director
North Carolina Biotechnology Center
919.549.8874
john_balchunas@ncbiotech.org
http://www.linkedin.com/in/johnbalchunas

Bruce Kaylos
Biotech Manufacturers’ Forum Consultant
The North Carolina Biosciences Organization
bkaylos@gmail.com


North Carolina Biotechnology Center

• First government-sponsored technology-centered
economic development organization
• Created in 1984
• State-funded
private non-profit
• Core Programs:
– Business
– Research
– Education
– Company
Recruitment


Overview

Window on the Workplace 2012 • North Carolina’s Biomanufacturing &
Available Online (PDF) Pharmaceutical Manufacturing Cluster

• History of the Cluster’s Involvement
in Workforce Development

• NCBioImpact: An Industry-Led Solution

• Measuring Success

• Industry’s Current & Future Needs


Biomanufacturing & pharmaceutical-
manufacturing in North Carolina



NC’s Bioscience
Industry
• Nation’s third-largest biotech
cluster

• 500+ Companies

• 58,000+ employees

• $75,000+ Average Salary



A Focus on Bioscience
Manufacturing

• Includes most of
the pharmaceutical
and biomanufacturing
companies
• However some companies doing manufacturing
consider themselves R&D or “Contract Research
Organization”
• And also includes companies with similar but
different needs (medical device manufacturers,
biodiesel companies, equipment manufacturers, and
specialty chemical manufacturers)


Study Group defined by
workforce/technology
similarities:
– Similar unit operations, processes, and
technologies
– Regulated Environment / Quality Systems
– Requisite Knowledge, Skills, and Competencies


Study Group

• Biomanufacturers (20 companies)

• Pharmaceutical and medical diagnostic
manufacturers (23 companies)

• Pharmaceutical manufacturing and analytical
service providers (11 companies)



Biomanufacturers
• Using living cells or organisms
to make product
• Processing of tissues or cells to
extract and purify biological
molecule


Pharmaceutical and medical
diagnostic manufacturers
• Chemical Synthesis
• Formulation
• Aseptic Processing



Pharmaceutical Manufacturing
and Analytical Service Providers


Growth of the Study
Group (2002 – 2011)

2002-2008 2008-2011
1.2% (123 Jobs)/yr 0.2% (25 Jobs)/yr

5.6% (246 Jobs)/yr 3.6% (209 Jobs)/yr

2.2% (29 Jobs)/yr 0.9% (13 Jobs)/yr

Total 2.6% (398 Jobs)/yr 1.4% (247 Jobs)/yr

Study Group (2002-2011)
2.2% (348 Jobs) / yr


Estimated Annual
Growth Ranges
(2011-2014)


Job Openings in the
Study Group (2011-2014)

New Job Creation 342 jobs / yr

Turnover Job Openings
1,402 jobs / yr
(based on 7.5% turnover)

Total Annual Job Openings 1,744 jobs / yr

Annual Entry-Level Job Openings
610 jobs / yr
(35% of total job openings)


1. Distribution of
Labor
2. Work
Environments
3. Types of Jobs
4. Education /
Training

5. Hiring Trends


Distribution of Scientific and Technical Labor

Quality Control
Quality Assurance
Regulatory Affairs
Validation

Discovery Research
Process Development
Product Development

Facilities Engineering
Instrumentation
Maintenance
Figure does not include employees working in customer
service, IT, and non-scientific/technical jobs


Work Environments / Types of Jobs

Manufacturing / Laboratory Corporate / Office
Production • Research Scientist
• Process Development
• QA Associate
• Regulatory Affairs
• Process Engineer Scientist/Engineer • Technical Writer
• Facility Engineer • Laboratory Technician • Business Development
• Process Technician • QC Microbiologist • Legal / Etc…
• Maintenance Technician • QC Chemist
• Instrumentation Technician


Shifting Education / Training Requirements


A Competitive Job Market

Why the contrasting views?
•Competition from abundant BS graduates and experienced industry folks
•Strong regional labor pool due to layoffs and/or efficiency in companies
•Professional polish of candidates (both perceived and real)
•Corporate shifts (ebb/flow) in hiring needs and strategies


Considerations for Job Seekers
Hands-On
• Demonstrate and sell the Experience
complete picture

• Use Temporary Agencies
Technical “Polish”
• Understand how recruiters use Skill
Applicant-Tracking Systems

• Leverage social media tools like
LinkedIn effectively

• Research different corporate
cultures and interviewing styles


History of the cluster’s involvement
in workforce development



Pioneer
Companies


Scientific / Regulatory Expertise

Inefficient Recruiting Sources Industry Experience
Technicians
Engineers
Maintenance Personnel

Related
Industries • High Training Costs
(textiles, food, etc..)

• High Relocation Increased
Costs Human
Out of State
Resource
Companies Needs
• High Turnover

Universities / • Lack Industry-
Comm. specific Experience
Colleges

Scientific / Regulatory Expertise

Companies placed high Industry Experience
Technicians

premium on recruiting from
Engineers
Maintenance Personnel

each other
Increased
• Continual bidding war Human
Resource
• High turnover Needs
(musical chairs)

• Not able to sustain and
encourage growth
Similar
Biotech/Pharma
Companies



Companies began talking in BIOTECH MANUFACTURERS FORUM
the late 1990s about •Site-level
solutions… leadership
from
companies
• Defined skills, competencies, and
training, and equipment needs
•Provides a forum for biotech
manufacturers in North Carolina to discuss
• Concluded that solution must have major strategic issues of common interest,
“real life” exposure to manufacturing including quality, regulatory, safety and
work force issues. Provides a mechanism
environment for collaborative industry action and
information sharing.
• Defined student / incumbent worker
throughput
• Partners gathered and concept
proposed


Proposed Solution
Graduate
UNC SYSTEM

Research Programs

BRITE
Undergraduate
Engineering &
Life Science Programs
BTEC Industry

NCCCS
BioNetwork
Arrows indicate student flow


• Golden LEAF Foundation
– $70M Initial Funding

• In-Kind Contributions
– Industry time and equipment
exceed $13M

• Ongoing Funding
– NC State Legislature
– Grant funding


• NC State University

• Biomanufacturing, Training and
Education Center

• 82,500-sq. ft. facility

• Largest simulated cGMP
biopharma training facility in
the United States


• 7 specialized centers serve
industry and the state’s network
of 58 community colleges

• Delivers world class biotech
training and education statewide
– A.A.S. Degree Programs
– Certificate / Diploma
– Continuing Education
Courses
– Customized Industry
Training


• NC Central University

• Biomanufacturing Research
Institute &Technology
Enterprise

• Biotech undergrad and
advanced degree programs (MS,
Ph.D.)

• 52,000 sq. ft. facility


Measuring Success


Measuring Success

• Trained 4,240 people in • Four out of five • More than 275
short courses in 2011 graduates placed (jobs, undergraduate and
(248+ classes) graduate/professional graduate students
school) enrolled per semester
• Outreach to 28,592
middle and high school • Outreach to 5,000
students and teachers in middle and high school
2011 students and teachers

• Completed 168 custom
training events involving
39 of the state’s 58
community colleges in
2011

Measuring Success

“Biomanufacturing companies
indicated they are now able to fill
approximately 90% of their open
positions from within North
90%
Carolina” - Window on the Workplace 2012


Measuring Success

“Novartis chose Holly Springs
as the location for our new
flu cell culture site primarily
due to access to a highly
qualified workforce. We have
been extremely pleased with
the abundance of local
talent.” -Chris McDonald
site head, Novartis Holly Springs


Measuring Success

High Percentage of Instructors and Faculty
are from Industry


Measuring Success

“The North Carolina Biosciences Organization-Biotech Manufacturers
Forum (BMF) members recognize that commercial scale, production
environment biotechnology training, obtained through courses and
seminars provided by the North Carolina University and Community College
Systems, provides substantial value in preparing individuals to work in the
industry.
Students obtain skills and knowledge through both degree courses and non-
degree seminars and programs offered by such centers and institutes as
BTEC, BRITE and BioNetwork. Recognizing the benefits of that training, the
BMF members have committed to equate the successful completion of such
“hands on” programs to actual working experience in a commercial scale
manufacturing facility for the purposes of evaluating individual
preparedness related to hiring and employee development.”
- The North Carolina Bioscience Organization’s
Biotech Manufacturers Forum


Industry’s Current & Future Needs



Recruitment Needs
• Maintenance / Instrumentation

• Experienced Quality Personnel

• Mid-Level Managers

• Highly-specialized engineers and scientists



Training and professional development
needs for new / entry-level employees

•Job Search / Self-Marketing Skills

•Project Management / Teamwork

•Basic Financial Accounting

•Basic Understanding of Enterprise Systems


For More Information

Publications

http://www.ncbiotech.org/sites/default/files/pages/2012WindowontheWorkplace.pdf

http://www.ncbiotech.org/sites/default/files/Goldenleafrpt_0.pdf
•www.ncbioimpact.org
The Model Employee •www.btec.ncsu.edu
http://www.ncbiotech.org/sites/default/files/TME-EmailFriendly.pdf •brite.nccu.edu
•www.ncbionetwork.org
Career Pathways •www.ncbiotech.org
http://www.ncbiotech.org/sites/default/files/CareerPublication.pdf •www.ncbio.org
•www.goldenleaf.org


“Sometimes when I get home
in the morning, I can’t go to
sleep. I’m just too energized
and alive from working with
all the equipment.”
-Celena Durrance
Filling Technician, Novo Nordisk


Window on the Workplace 2012

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