1. Make a Bold Move in 2010
Top 10 HR Strategies to Lead the Recovery
10
As the marketplace begins to rebound from one of the
most significant economic challenges in our history, are Protect Your Business From Government Expansion
Higher taxes. Health care overhauls. Aggressive enforce-
you positioned to lead the way? Those who subscribe to
ment. Harsher penalties. And dozens of restrictive workplace
a reactionary, “wait-and-see” mentality are destined to keep
policies in the pipeline. The government is engaging in an
waiting – for the kind of lasting success that never comes. unprecedented money-and-power grab, and the potential
But if you’re the kind of entrepreneur who favors extraordi- for increased regulatory burdens is enormous – on national,
nary over “business as usual,” you’re not going to stand by state and local fronts. To stay compliant and minimize
and let the economy dictate your fate. It’s up to you. It’s time interruptions to your business, it’s vitally important that you
to regain control. It’s time to make a bold move. That’s where engage a dedicated team to act as your eyes and ears, provide
Administaff can help. a voice for your concerns and protect your interests.
Every bold move a company makes is executed by its people. The Administaff Advantage
So it takes a sophisticated people plan to make it happen. Poised on the front line, Administaff will work as a buffer
Administaff creates a custom-designed HR service plan between you and the Department of Labor, immigration
that provides an instant infrastructure – to give you valuable authorities, the IRS and a host of other government agencies.
relief, increase your focus and align your people with your Our Government Affairs group is active in Washington,
company’s objectives. working to help shape legislation and offer our clients the
best possible solutions. Closer to home, you’ll have access
The following 10 strategies, nine of which we introduced last
to a dedicated team that provides customized strategies,
year, are designed with your long-term success in mind. And
well-informed guidance and full-service assistance. With
as so many of our clients have told us, they work.
Administaff, you’ll gain a solid advantage. For starters,
according to a Towers-Perrin survey, our 2010 projected
medical costs per employee are more than 25 percent
10. Protect Your Business From Government Expansion lower than those of large companies. We don’t just say
9. Improve Employee Communication we offer a competitive edge to control regulatory expenses;
the numbers prove it.
8. Make the Most of Your Training Resources
7. Reduce Your Company’s Operating Expenses
“All the successes from last year’s
6. Head off Rising Employment Risks Top 9 initiative inspired us to share yet
5. Make Use of Incentive Compensation Plans another strategy for 2010. But while it
may be new on the list, working to
4. Provide Peace of Mind in Trying Times protect your business has always
been at the core of what we do. It’s
3. Upgrade Your Workforce in our DNA.”
2. Capitalize on New Opportunities Paul Sarvadi, President and CEO
1. Focus Intensely on Profit-Generating Activities Administaff
administaff.com 866-476-8516

2. 9
Improve Employee Communication
Economic uncertainty almost always leads to apprehension in
the workplace. However, by clearly and openly communicating
the facts and sharing your plans to use the circumstances to your
advantage, you can refocus your employees’ heightened anxiety
into positive energy. By equipping employees with the specifics,
inviting them to contribute their ideas and adding your support,
you enable them to work instead of worry. When employees
7 Reduce Your Company’s Operating Expenses
When your pipeline for new business slows down, you have the
time – as well as the need – to take a closer look at company
expenditures and uncover new ways to trim costs. While right-
sizing your organization is a common strategy for reducing
costs, it’s certainly not your only option. For example, is your
employee benefits plan in need of a restructure? Also, while
certain recurring expenses are unavoidable, you can avoid
know that you care and they feel like they’re an integral part of overpaying by finding better deals.
the plan for moving forward, you’ll be amazed at how readily
they’ll work together to turn opportunities into profitable actions. The Administaff Advantage
From conducting employee appraisals to overseeing
organizational redesigns and even implementing staff
“When we were working reductions, our HR professionals can help you rightsize the
to revamp employee right way. And because making adjustments to your benefits
communications, only program or employee contributions is another way to realize
Administaff took the time significant savings, Administaff offers a wide range of benefits
to sit and talk with every single programs to meet different circumstances. There’s also the
employee, one by one. It’s made pure money-saving potential of our MarketPlaceSM alliances.
a huge difference in morale and Through exclusive offers from more than 50 top providers,
productivity for our business.” your business will enjoy big-company buying power on
Lynn Meyer, Founder and President everything from business insurance to high-end technology.
IntegReview
Client Since 2009
“When it comes to helping us
The Administaff Advantage reduce operating expenses,
Whether you choose to enhance your communication skills Administaff has been an incredi-
through our comprehensive training programs or enlist us to bly valuable tool. Since signing on,
write certain HR-related communications on your behalf, we’ve seen annual savings ranging
Administaff can help get your message across to those who from $200,000 to $300,000.”
matter most – your people. For more than 23 years, and
Daniel Pizano, General Manager
through good times and bad, our HR professionals have
served thousands of small and medium-sized companies AeroComputers
as a trusted source to align employees with organizational Client Since 2007
goals and help their businesses succeed. It’s a message worth
sharing, and we appreciate the opportunity to do so with you.
8
Make the Most of Your Training Resources The Administaff Advantage
While training should always be high on the list of priorities Administaff clients have access to more than 3,700
for a growth-minded business, it’s especially valuable during training courses – plus leadership development programs
slowperiods when you’re looking to upgrade employee skills and a comprehensive learning management system, as well
and prepare workers for busier times to come. In fact, when as both instructor-led and online courses. That’s well beyond
you maximize productivity through business-focused training, the offerings of most large corporations. So where would you
you may be able to meet increasing workloads without signifi- begin? We can conduct a needs analysis to identify your specific
cantly increasing headcount. In addition, supervisor training can performance improvement opportunities and target the training
make a big difference in how your team manages performance courses that best move you toward your goals. That’s what full
in a down time. service is all about – and with Administaff, full service is what
you’ll get.
administaff.com 866-476-8516

3. 6
Head off Rising Employment Risks “I’ve left and tried other companies
As you adjust your workforce in response to a changing economy, that claimed they’re as good or even
your employment-related claims and litigation exposure become better than Administaff, but when
greater. But by properly assessing and managing these risks, you it comes to providing peace of
can reduce potential drains on your profitability and maintain a mind and actually contributing to
productive work environment. my company’s success, Administaff
stands alone.”
The Administaff Advantage Larry Nemeth, President
With Administaff, you won’t have to face the weighty concerns Logistics Management Group
of employment-related issues on your own – and that can
4
Client Since 2009
potentially help your business avoid thousands in risk-related
losses. Our experienced HR specialists will be at your service to
provide assistance and guidance with rightsizing, reorganization
and facilitating employee communications. By transferring certain Provide Peace of Mind in Trying Times
employment liability obligations to us, sharing others and better You can send a strong message of caring to all employees, including
managing those that remain, you can reduce your risk and even those leaving your firm, by adhering to solid HR policies that show
prevent many claims from being filed in the first place. your willingness to provide valuable services to them when they’re
needed most. By demonstrating professional compassion, you send a
very positive and encouraging message to employees, customers and
the community. Word of mouth travels quickly, and when it sends a
“When a complicated workplace
positive message about your company, it can be worth its weight in
issue took us off guard, Administaff
gold.
was there to help us head off the
risk, so we could stay on track to
The Administaff Advantage
double our revenues in ’09, just like
Administaff can help transition outplaced employees, handle
we plan to do again this year.”
COBRA administration, and even put them on the inside track
Phil Panzarella, President and CEO for a new job opportunity through the extensive Administaff
CPS Professional Services Talent Network. There, outplaced employees will be able to explore
Client Since 2007 hundreds of openings with our nationwide client base of America’s
best small and medium-sized businesses. And for those in need of
counseling or just an open ear, Administaff’s Employee Assistance
Program can be a valuable and helpful resource.
5 Make Use of Incentive Compensation Plans
When your employees’ day-to-day activities are in line with
your mission-critical objectives, your odds for success increase
tremendously. Incentive plans can kindle the competitive spirit
in your workforce, enhance productivity in the workplace, and
even increase satisfaction among your client base – so it pays to
create incentives that directly reinforce companywide objectives
by switching your staff’s focus to tasks that are vitally important
“With Administaff handling
liabilities like compliance, safety
training, workers’ comp and
unemployment claims, I can
dedicate more focus to providing
in the changing here and now. Something as simple as a gift card, for my employees. So I started
celebratory lunch or an extra day off can go a long way toward an incentive compensation
accomplishing important goals or new priorities. initiative, and productivity has gone
way up – which is a very nice incen-
The Administaff Advantage tive for me.”
At your disposal will be the full array of Administaff perfor-
mance management tools, designed to maximize your people Scott Lisec, President
power. And because our services will already be tailored to Compliant Healthcare Technologies
your business plan, we can help you design and implement a Client Since 2008
coordinated incentive compensation plan that is directly tied to
company goals and effectively delivers results to the bottom line.

4. 3
Upgrade Your Workforce
Talented, motivated employees have a tremendous impact on
your company’s success and profitability – and even more so in
slow periods. Layoffs at large firms across the country have made
available the best talent pool we’ve seen in years. Keep in mind
that this is definitely not the time to make hiring and layoff
mistakes. The worst things you can do in downsizing are to
keep someone you should have let go or eliminate someone
2
Capitalize on New Opportunities
The silver lining to a cloudy economic forecast is the fact that
there are plenty of new opportunities on the horizon. For
example, weakness in the marketplace leads to lower company
valuations, increased business failures and firms spinning out
or selling off their non-core business units. As the economy
continues to adjust, you’ll have an ideal chance to redirect your
energies toward opportunities that weren’t even available when
you should have kept. This is an exciting opportunity to assemble business was booming – like expanding your company through
a winning team that will be instrumental in selling and serving acquisition or adding lines of business adjacent to your
your clients, enhancing your product and service offerings, and current offerings.
putting your objectives on the fast track.
The Administaff Advantage
When you come up with actionable ideas, we can help you bring
“By identifying specific skill sets
them to life by providing your staff with the resources they need
that best fit the requirements of
to execute your game plan. Administaff can play a key role in
our industry, Administaff has helped
evaluating the costs of integrating an acquisition or starting a new
us upgrade our workforce and
line of business. From there, we can facilitate meetings with your
reduce turnover by more than 40
staff to develop missions, strategies and plans for moving forward.
percent. Annually, that translates
In addition, with big-company benefits and a full array of human
to over $500,000 in savings.”
1
resources services, Administaff can give you the tools you need to
Andrew Casas, COO attract and retain the key personnel to lead your new ventures.
UT Physicians
Client Since 1996 Focus Intensely on Profit-Generating Activities
In a difficult economic environment, it’s critical for business
The Administaff Advantage owners and key personnel to spend as little time as possible
Administaff can help you develop a staffing plan to rightsize, behind a desk. Instead, invest as much time as you can with
reorganize and optimize your workforce. Our HR professionals current, prospective and even former customers. For small and
can provide employee appraisal support to evaluate employee medium-sized companies, that face-to-face contact is especially
performance, identify individuals’ strengths and weaknesses valuable. Outsourcing your non-core, but essential, human
and help you decide who should be on your team and what resources functions is a proven strategy to gain the time you
positions they should play. From developing profiles of your need to focus on actions that lead to growth and profitability.
best employees to set the standard for your recruiting efforts to And ideally, not only does outsourcing saves you time, but it
training supervisors in applicant interviewing and selection, also helps your company succeed by providing your business
Administaff’s full regimen of recruiting services can give you with valuable people management resources.
a definite edge.
The Administaff Advantage
With Administaff handling regularly scheduled business
interruptions like payroll administration, government
compliance – and even shopping for benefits – you’ll have
additional time to sell new clients, ensure current customer
satisfaction and even win clients from the competition. Those
extra hours can separate your company from competitors who
Administaff is here to help. are still sitting behind their desks filling out paperwork and
tending to the tasks that Administaff will take care of for you.
For more information on how Administaff’s services
And unlike the cookie-cutter services you might find elsewhere,
can help your business gain a solid economic Administaff creates an HR service plan that is custom-designed
advantage, call Administaff, weekdays between to complement your unique business plan. Only Administaff
can proactively identify and help implement the kinds of human
7 a.m. and 6 p.m. CT, at 866-476-8516. resources strategies and processes that optimally align your
employees with your goals and move your business forward.