Leadership Skills For The 21 St Century Dubai June 4 5, 2012 Ls010b V2

Leadership Skills for the
21st Century (LS010b) - half
Senior Level Executive Diploma Program
(PQ-21 Executive Education Post-Graduate Level)

June 4 - 5, 2012
Dubai, United Arab Emirates (UAE)

Earn credits you deserve !

Description:
An Internationally accredited Leadership Diploma Program in Senior Level Executive Leadership Diploma Program
collaboration with Nova Southeastern University, Fischler Core Competencies for Senior Level Executives

School of Education & Human Services, USA. Earning three Earn credits you deserve ! Performance

(3) credits towards either: Doctoral Degree program, M. S. In Leadership
Style
Dynamics and
Techniques

Building High
Leadership Degree Program, or ILGE's new Global Executive Motivation
and Drive
Performing
Teams

MBA (GEMBA) in Entrepreneurial Leadership and Change Personality
Style and
Coaching for
High
Performance
Diversity
Degree Program. Program also credited towards ILGE's Leadership High Performance
Attentional
and
Senior Level Executive Diploma Program and International CEO's, CFOs, Division Heads, General Managers, Senior V
Who should attend: President's, Executive
Decision
Making
Skills for the
21st Century
Leadership
for Executives
Interpersonal
Style
Part Part
CEU credits awarded as well.
Presidents, EVPs, other senior level executives with top-level responsibilities, executives from div
Ethical
1 2
Attention
Control
Idealism Part Training
organizations, those being groomed for executive-level posts. 3
Building
Courage and Culture of
This stimulating and engaging program focuses on Will
Transformational
Excellence
34% Leadership and Change
developing executive leadership skills and strategies shown Strategic
for Executives
Creativity and
to improve both the productivity and motivation levels of Leadership

Systems
Innovation

Full Spectrum
senior level executives, their teams, and their organizations. Thinking
Planning and
Change
- Whole Brain
Thinking
Analysis
Through a series of simulations, interactive exercises and
discussions, you learn how to apply powerful new leadership
models for improved personal and work group satisfaction
and productivity. You also explore topics such as
transformational versus transactional leadership; the role of
charisma and vision; situational/ contingency approaches to a
more strategic approach. During the program you will assess “Learn how to master and develop
yourself with respect to your leadership profile and the proven skills and competencies
personality type, identifying your strengths and areas to that will ensure your ongoing
success. “
target for improvement. Core senior-level executive
competencies focused on include: leadership style, Shown here is the competency
diagram for
motivation and drive, personality style and diversity, Leadership Skills for the 21st
executive decision-making, and ethical idealism. Century: LS010

“ Great ! This is the best “culture changing” information I have
ever heard!
- Anthony D’ Arne, Plant Manager, Union Carbide Canada, LT, Toronto

Citia &
Associates, LTD

U.S.A. Thailand U.S.A. Nigeria U.A.E

Today’s challenging work environments need
"leaders" - not just "managers". These engaging
and impactful programs help those participating
become strong, agile, and empowering leaders.
With increasing competition, a more demanding
workforce, accelerating change, and increasing levels
of stress, new leadership skills, mind-sets, and
competencies need to replace obsolete ones. This
Program is one part of three challenging seminars
designed specifically for the accomplished or high
potential senior level executive. Their focus is to help
participants reach their personal and corporate best. Also, this program is one component
of ILGE's new "PQ-21TM Change Model" that includes the "PQ-21TM Strategic
Implementation Model (SIM)", ensuring that program learnings have impact on execution at
organizational peak performance outcomes, as well as the "PQ-21TM Performance Coaching
(PC)" component that ensures long-term transformation at leader and team levels.

Who should attend
Ideal candidates for the Senior Level Executive Program include senior-
level corporate executives, managing directors of major business units,
and executives leading governmental agencies and nonprofit
organizations.

The Senior Level Executive Program is designed for senior-level executives who have
achieved significant positions in their organizations and careers but are looking for a
renewed vision for themselves and their organizations through an immersion experience in
a program that challenges their thinking, their identifies, and their vision for the future.
Positions reflected for attendees in this program include: Presidents, CEOs, CFOs,
COOs, Division Heads, General Managers, Senior Vice Presidents, EVPs, oher senior
level executives with top-level responsibilities, executives from diverse organizations, and
those being groomed for executive-level posts. Proficiency in written and spoken English is
required for successful participation in the program.

2
Leadership Skills for the 21st Century - LS010b)
The Institute for Leadership and Global Education (ILGE). May 5, 2012. V2
www.institute-leadership-global.org

How You Will Benefit
This Program will provide the following benefits:

• Understand the new roles senior level executives
must master and display to drive their organizations
to new levels of accomplishment and success in a
highly competitive 21st century global environment
• Refine executive level leadership styles to
harmonize with latest models and best practices
drawn from the study and analysis of successful
executives from across the globe
• Learn new break through thinking approaches to maintain top level analytical capabilities
to deal with complex and changing problems and opportunities
• Know how to apply the latest theories and techniques proven to be successful in getting
people with diverse backgrounds and interests to work together, improve talents and
abilities, and increase their performance
• Develop skills in how to develop others through empowerment, delegation and performance
enhancement techniques,
• Become more effective problem-solvers and decision-makers,
• Develop new levels of personal understanding by assessing in detail your executive-level
strengths and areas needing to improve through powerful assessment inventories and
simulations as well new strategies to sustain your development and professional growth.
• Develop project team skills through participating in project team assignments tackling real
issues and organization problems and developing solutions based on applying program
insights
• Formulate a plan for change related to your own and your organization’s development

“One of the best I have ever attended…rank( it) above
programs at Harvard and University of Michigan. It was well planned,
organized, and run. It provided many beneficial and practical insights.
I will recommend it to others.”
- James A. Satchel, Litigation Attorney, Michigan Department of
Transportation

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Program Outline
Executive Leadership Competencies for the 21st Century/
Executive Decision-Making and Problem Solving
 8-Core Roles and Competencies
 Transactional vs Transformational Leadership
 Anatomy of a decision model
 Team development
 High performing team rating
 Project team assignment and report

Leveraging Organizational Culture for High Performance
 Troubling facts
 Strategies to build a high performance culture
 Organizational leadership- pre and post-21st century
 "Organizational Leadership Culture-21 Inventory"
 PQ-21 Change Model
 Personal assessment: your strengths and improvement areas

Personality type and leadership style/ Simulation/ Action Planning
 Identifying and developing your leadership style and personality type (MBTI/Assessment)
 Differences in perception, judgment, and energy source
 Overcoming blocks to development and your personal effectiveness
 How to supplement and augment areas overlooked or not as well developed
 Increasing motivation of yourself and others
 Working with different personality types
 Simulation
 Transferring what you’ve learned to your work environment

“I want to take a moment to express how much I enjoyed (your
leadership program). The learning experience was unique in and
of itself. I have already found practical applications in both my
professional and personal life! … Thanks again and I hope to see
you at future seminars.”
- Maria W. Anderson, CPCU, Vice President, Munich American Reinsurance Company, New York.

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Why This Program Is Unique
This Program is unique because you will not find the combination of elements
present in this program anywhere else. Special features include:

• accredited at international top-level standards as
measured by the US Commission on Higher Education
and Regional US Accrediting Bodies as being at quality
levels to warrant for transfer credits into doctoral or
master's level degree level at top-ranked US
Universities,

• practical, applied, and linked to bringing change to
knowledge, mind-sets, skills, and competencies of
attendees,

• grounded in an integrated and research-based leadership curriculum developed over a 20-
year period,

• linked to developing the organizations “Performance Quotient (PQ) and bottom-line results
through focus on improving the organization's "Leadership Quotient (LQ)",

• proven in it's effectiveness in various cultures across the globe including the U.S., Asia,
Middle East, Europe, Central and South America, Africa, and the Caribbean,

• conducted by world class faculty with credentials from top-level universities as well as
practical, real-world business experience, and highest ratings as presenters and speakers,

• continuously refining it's quality and focus through ongoing action research studies,

• based on global case studies, best practices, and feedback from knowledge experts,

• is validated through a pre-and post-program competency assessment process,

• is presented via ILGE's proprietary learning methodology, based on a new 8-dimensional
learning model that is inclusive of the latest findings related to depth, life-long learning
approaches.

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Guaranteed, Documented Improvements!!

“We guarantee an average 37% -51% improvement in
the knowledge, skills, and competencies of those
taking these Programs. You can expect that those that
successfully complete it will be prepared to take the
lead in creating a culture of excellence, full
engagement of employees, and making a concrete
difference in improving your triple bottom-line!!!”

“A wonderful program! Best seminar I’ve attended, and I’ve been
to Michigan State, MIT, etc. This was a wonderful soul searching
opportunity. I'm fortunate”

- Daniel S. Philippe, Planning Specialist, 3M Company

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Program Design and Delivery
This PQ-21TM Executive Education Program is conducted at the post-
graduate level and focuses on developing 21st century knowledge, skills
and competencies. It is competency-based, conducted on a multi-level
approach, hands-on, practical, and highly participatory. The Program
includes:
 Assessments
 Benchmarking
 Group discussion
 Simulations
 Case study analysis
 Exercises for skill-development,
 Project team assignments, and
 Some lecture sessions.

The program includes project team work focusing on
solving real issues, problems, or opportunity areas in
attendee’s working environments by applying concepts
and tools introduced in the program. Attendees will be afforded benefits of extending project
work into the work place between the blocks. The program also includes support via
ongoing communication and coaching from program faculty throughout length of the
Program. Six basic criteria are incorporated in both the design and delivery of each part of
the Program: (1) a competency-based curriculum based on diverse leadership models and
research; (2) applying learnings from each part of the Program to actual work-place
contexts through an individualized Executive Development Plan (EDP); (3) full engagement
of participants via project work, exercises, simulations, and group discussions; (4)
benchmarking progress and development via diverse assessment inventories; and (5) a
journal-diary that integrates learnings into the leadership development progress of the
individual.

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Assessment Instruments Used During This Program
Participants will complete powerful, proprietary
and validated assessment inventories
throughout length of the Program. Benchmarks
utilizing surveys are set before, during, and six
months after completion of the Program.
Assessment Instruments used will include:

 ILGE “8-Factor Leadership Competencies Inventory” (8-
FLCI) measures the eight core competencies required
for successful leadership of any organization based on 21s century standards (360
Degree).
 ILGE “Organizational Leadership-Culture 21 Inventory” (OLC-21) measures the 14 core
dimensions of an organization’s culture measured against 21st century organizational
characteristics.
 Multifactor Leadership Questionnaire (MLQ) measures a broad range of leadership
behaviors and styles with associated impacts on organizational outcomes;
 Myers-Briggs Type Indicator (MBTI) provides feedback on personality type and
temperament along with impacts on leadership style and teamwork;

Diploma Program Requirements
Those seeking a to complete the full Diploma Program will have to satisfactorily
complete a practicum experience between each part of the Program with support and
guidance provided by selected ILGE faculty.

The following requirements are in addition to
participation in the full length of the Diploma
Program taken:

1. Assessment Inventories. Complete
all assessment surveys throughout
length of the program. A benchmark
will be set before beginning of the
Program via ILGE’s 8-Factor
Leadership Competencies Inventory”
(8-FLCI), at middle-stage, and six
month’s after completion of the
Program.
2. Executive Development Plans (EDP). Individuals will create an “Executive
Development Plan” at the end of each part of the Program building from the
topics covered in that part of the Program and focusing on improving selected
leadership behaviors in the context of the role in their organizations. Each EDP
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will be reviewed for accomplishments and learnings before starting the next part
of the Program. Participants will complete a final EDP at end of the full Program
to work on after Program is over.
3. Reflective Journal-Diary. Each participant will maintain a reflective journal-diary
throughout length of the Program that integrates program learnings with
application to work-place issues and circumstances.
4. Performance Coaching. Each participant will be assigned an ILGE faculty
member to provide them performance coaching during length of the Program.
Faculty will review and give guidance with respect to assessment inventories
completed, Executive Development Plans (EDP), and Reflective Journal Diary.
5. Internet Connection. Participants will be able to maintain continuous internet
connection and interaction with our ILGE listserv. ILGE will also continue
interaction to participants via our Leadership Mentor newsletter and various
relevant papers, case studies, and research studies to continue to stimulate
their learnings.
6. Diploma of Acquired Competencies. Those completing the requirements
listed will be awarded a framed “Diploma of Acquired Competencies” by
ILGE along with list of Program competencies.

Program Accreditation
This Program is accredited by the Institute for
Leadership and Global Education (ILGE) for
post-graduate-level program content and by
faculty qualified to present at Postgraduate
University-level standards. Those successfully
completing the full Diploma Program will be able to
transfer 9 doctoral level credits to Nova
Southeastern University's Doctoral Degree Program
or 6 credits to their M. S. in Leadership Degree
Program after completing admission requirements.
All program attendees completing full requirements of the Program will receive a Diploma
of Acquired Competencies from ILGE. A Certificate of Acquired Competencies in each
program area will be offered to those who do not complete the additional requirements for
Diploma status. In conformity with the guidelines established by the International
Association for Continuing Education and Training, these programs are authorized for
Continuing Education Units (CEUs) and are recognized by various professional
associations for meeting professional education yearly requirements. CEUs are awarded
only on satisfactory completion of program requirements with 1.0 CEU unit awarded for
every 10.0 hours of instruction.

“Constantly challenging, surprising and effective – very revealing,
very practical, very exciting.” ….Highly recommend….”
- Singapore Ministry of Education (MOE)
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Customized Version of Diploma Program Available:
Programs can be customized according to the culture, needs, and special context of the
organization. They can be presented in alternative formats and timings as best fits
scheduling for the organization. They can be offered on-site or can be delivered off-site at
location of company’s choosing.

ILGE Faculty

Program Director and Professor of Leadership Studies

John P. Keenan, Ph.D., is Founder, President and Professor of
Leadership Studies of the Institute for Leadership and Global
Education (ILGE) , an international, interdisciplinary-based, and non-
denominational institution of higher education focused on bringing the best
thinkers, faculty, researchers, practitioners, and leaders together to
address the major leadership crises and educational needs on local,
regional and global levels. He has been presenting leadership, team
building, and high performance workshops, seminars, and providing
consulting services to organizations throughout the world. John brings to
his position over 30 years of experience and is internationally recognized
as an organizational psychologist and as a leader in the design and
development of leadership and management educational programs.
Dr. Keenan provides consulting services to organizations such as SONY, Inc., Shell Oil Co.,
Caterpillar, Inc., Dubai Airport FreeZone Authority (DAFZA), MAF-Dalkia Inc. of Dubai, Singapore
Ministry of Education, Supreme Education Council of Qatar, Trinidad-Tobago Ministry of Education,
Lucent Technologies (AT&T), Honeywell Inc., Lands’ End, Inc.; Harley-Davidson, Inc., Freeport
Medical Center, Bellin Hospital, Wisconsin Medical Association, General Mills, Inc., American
Airlines, Inc., Asia Inc. School of Management, Ersnt & Young, Human Resource Management
Association of Trinidad-Tobago (HRMATT), Asian Institute of Management (AIM); Malaysian
Ministry of Human Resources, Arabian Society for Human Resource Management (ASHRM), Civil
Service College of Singapore, Camcar/Textron, Inc., Eaton Corporation; Bell Laboratories, U.S.
Department of Energy; Ameritech, Inc., Fairchild Semiconductors, Inc., Alkar (a Division of DEC
International); Sammons Financial Holdings, Inc., American Institute of Banking; M & I Data
Services, Inc., Personnel Management Association of the Philippines (PMAP), Oasis Hospital of Al
Ain - UAE, American Society for Training and Development(ASTD), World Future Society,
Integrative Learning of Singapore, and Posbanc of Singapore.

John holds a Ph.D. in Sociology/Anthropology from United States International University in San
Diego as well as an M. A . in Sociology from San Jose State University, and a B. A. in Sociology
from the University of Santa Clara. John has held a tenured faculty position and been Founding
Director of Leadership Programs at the University of Wisconsin-Madison’s School of Business,
been a Dean of the School of Leadership and Human Development at St. Bonaventure University
(Buffalo, New York) and Founding Director of their award winning Master’s in Professional
Leadership Program, as well as been a faculty member at a number of Universities including
Pepperdine University, Chapman University, College of St. Rose, and been a Dean at a Community
College in South Carolina. In addition to conducting seminars throughout the US, he has conducted
10

keynote addresses and made presentations to audiences throughout the world including Singapore,
Malaysia, Philippines, Ireland, Norway,. Austria, Belgium, Greece, Turkey, Egypt, Cost Rica,
Argentina, Brazil, Mexico , Canada, and Spain. John, a gold-medal winning author, is the author of
seven books, “Strategic Planning, Leadership Development, Problem Solving and Decision
Making, and Conflict Resolution”, “FASTSTART: An in-depth seminar for managers”, “
Foundations of Leadership: New Manager Leadership Guide”, “Foundations of Leadership: A
Facilitator’s Guidebook”, “Whistleblowing: Managing Dissent in the Workplace”,
“Whistleblowing Research: Methodological and Moral Issues” and “Cognitive Maps of
Violence”. He has published more than sixty articles in major journals such as “The Journal of
Business Ethics”, “Journal of Social Behavior and Personality”, The International Journal of Values-
Based Management’, “The Journal of Business and Psychology”, “Employee Responsibilities and
Rights Journal”, “Management Accounting”, and “Futures Research Quarterly”. He has presented
more than fifty research papers on such subjects as performance enhancement, team building,
leadership, work stress, identity as a manager, management ethics, whistle-blowing, and terrorism.
He is a favorite with audiences throughout the world becausis special skill of being able to translate
new concepts and unique insights into practical learning experiences.

He also is President of the Association on Employment Practices and Principles (AEPP), Editor-in-
Chief of the Employee Responsibilities and Rights Journal, and a member of the Academy of
Management, American Psychological Association, American Society for Training and
Development, The Institute of Managerial Sciences, The International Association of Conflict
Management, Organizational Development Network, and World Future Society. John is also listed in
the Who’s Who in the World and Who’s Who in Finance & Industry 1996-present).

Dr. Keenan Testimonials!!!
“I’ve worked with John for 10 years. I found him to be a man of utmost integrity and always willing to help
others reach their goals. He is cool under fire and always well organized. His influencing skills are very
well honed. His intelligence and quick wit make him a pleasure to work with. He is very fair and just. He is
the kind of person that leadership books have been written about”
- Robert Preziosi, Ph.D. – Professor, Huizenga School of Business, Nova Southeastern University.

“John developed and presented a series of leadership development programs that raised proficiencies
over time among various levels of our managers. He was sensitive to customized skill needs and designs,
and he partnered well with us across several phases of delivery. John also provided critical measures and
summaries of program effectiveness.”
- Jim Zegers, former Executive Director of Planning, Wisconsin Department of Transportation

Core Senior Faculty (Partial Faculty Listing)

Scott J. Simmerman, Ph.D. is a senior level faulty associate of the Institute for
Leadership and Global Education (ILGE as well as President of Performance
Management Company in Taylors, South Carolina. He is consistently rated as a
top presenter of team building, change, leadership and organizational
effectiveness programs. With a broad base of business, research and academic
experience, Scott has delivered workshops, executive retreats and presentation
worldwide over the past two decades. His company publishes 5 Square Wheels
books and distributes The Search for the Lost Dutctman’s Gold Mine, Seven
Seas Quest and Buccaneer team building/collaboration games. These and other
training tools were designed by Scott and are used by organizations and
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consultant worldwide. Clients include widely recognized multinational corporations, governments,
small businesses as well as independent consultants and trainers using these materials. A sampling
of diverse presentations and programs include:

 Presenter of pre-conference workshops and concurrent sessions at conferences for the
International Association of Facilitators (IAF) and Association for Quality and Participation (AQP). A
frequent presenter at a wide variety of quality and organizational developmental conferences for
government agencies and training conferences.
 An invited presenter at the 2003 through 2005 conferences of the North American Simulation
and Gaming Association (NASAGA). Elected to the NASAGA Board in 2004.
 Delivery of a highly-rated leadership development and school improvement program used by the
Trinidad Education Ministry, the Singapore Education Ministry and the North Carolina Department of
Public Instruction.
 Top-Rated Presenter at the Arab Society for Human Resource Management (ASHRM) in Dubai
(2003) and Bahrain (2005).
 Consistently top-rated presenter at nine different ASTD International Conferences.
 Keynote speeches and programs to diverse organizations such as Sprint, Nortel Networks,
Emerson Electric, Mayo Clinic, Hong Kong Civil Service, Emerson Electric, AT&T, Malaysian
Trainers Association, Wells Fargo Bank and many others.
 Invited presenter for programs in Hong Kong, South Africa, Mauritius, Macau, Portugal, The
Netherlands, Singapore, The Philippines, Sweden, Denmark, and New Zealand – 30 countries in all
thus far.

A former professor Psychology at Furman University and University Teaching Fellow at the
University of North Carolina, Scott received a Ph.D. in Psychology from UNC-Chapel Hill in 1976.
He was founding president of a local chapter of the International Customer Service Association and
is Past-Chairperson of the Palmetto Chapter of the American Society for Quality. Consulting and
training since 1978, he as Human Resource Director of the Home Silk Shops (a chain of retail
stores) and Senior Vice President – Operations of the Wherehouse (a West Coast retailer) and other
positions in consulting and training organizations. He has been a Managing Partner of Performance
Management Company continuously since 1984.

Raj Parikh, Ph.D., C.M.A., C.F.M. is senior faculty associate of the Institute
for Leadership and Global Education (ILGE), as well as Dean of the School
of Business at Southern Oregon University. Dr. Pariikh has also held the
position of Commissioner of Higher Education in the United Arab Emirates
and has held the posts of Provost and Vice President of Academic Affairs
at Delaware State University, Dean of the Harold Siebens School of
Business at Buena Vista University in Storm Lake, Iowa, and Founding
Dean of the School of Leadership and Human Development and professor of Accounting and
Finance at St. Bonaventure University. Dr. Parikh holds a Bachelor of Technology (Honors) degree
in Chemical Engineering from the Indian Institute of Technology, and a Ph.D. in Accounting and
Finance from the State University of New York at Buffalo. Dr. Parikh became a Certified
Management Accountant (CMA) in 1986 by receiving the highest examination score in the nation,
for which he received the Robert Beyer Gold Medal. He became a Certified Financial Manager
(CFM) in 1997 and a Chartered Financial Analyst (CFA) in 2001. Dr. Parikh has taught a wide
variety of undergraduate and graduate courses in accounting, finance, business strategy and
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leadership. In 1998 he founded a Master’s program in Professional Leadership. This program was
the first Leadership program in New York State and received the 1998-99 PaceSetter Award for
innovation. He started a similar program (M.S. in Organizational Leadership) and a Weekend MBA
program at Wilmington College in fall, 2002. These programs were also the first such programs in
the state of Delaware.

Robin Pratt. Ph.D. is senior faculty associate of ILGE as well as president of
Enhanced Performance Systems Robin W. Pratt helps people enhance their
performance under pressure, reduce stress, and improve listening and
teamwork. He has shown many organizations how to use advanced
performance technology to improve their ongoing efforts in leadership
development, succession planning, coaching, sales training, and risk
management. Combining his expertise in psychology, management, education,
and athletics, Dr. Pratt has, since 1979, presented unique programs to a variety
of audiences. His management seminars are spiced from the sport idiom and
training programs for athletes and students get a taste of business executive fare. All benefit from
Pratt’s knowledge of the psychology of learning and gain new insights into poise under pressure
from his training in the martial arts (taijiquan). He has had return engagements with the American
Bankers Association, Bank Marketing Association, Graduate School of Banking (Wisconsin),
Management Institute (U. of Wisconsin), the Illinois CPA Society, Leadership North Carolina,
NEOCON, and the International Interior Design Association plus many leading business
organizations (such as Nortel Networks, RBC Investments, Herman Miller, EntreMed, LabCorp,
Intier Automotive Seating, Columbia Forest Products).

Since 1984, Pratt has worked extensively with financial institutions, helping them train and select
personnel for their sales and customer-service efforts and build executive teams. He has written
several articles on profiling and selection including challenging businesses to take selection and
training as seriously as do professional sports teams. With Robert Nideffer, Ph.D., the founder of
Enhanced Performance Systems (EPS), Pratt has written several articles, books, and workbooks
about The Attentional & Interpersonal Styles inventory and Coaching Attention Control Training in
Business. He produced the decision rules and narratives for TAIS for Windows software for scoring
and generating reports for business and sales people (programs that have been imported onto EPS’
website for TAIS via the Internet). By working with elite performers in sport, business, and the
military, EPS has taken the lead in identifying and measuring the highly specific concentration and
communication skills that determine the difference between success and failure in highly competitive
arenas. Since 1983, Pratt has played a major role in exporting EPS technology from the sports
world into business arenas.

Pratt recently has integrated some new techniques into his repertoire, including Lominger’s
Leadership Architect suite (especially VOICES and CHOICES, to assess Learning Agility), Baron’s
Emotional Intelligence quotient, and the CPI 260 psychological inventory. These are dimensionality
to his leading expertise with TAIS inventory and capacity with the MBTI. His practice now has even
greater capacity to identify and develop high potential leaders and sales champions.

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H. James Harrington, Ph.D. is senior faculty associate for ILGE and CEO of
Harrington Institute. Dr. Harrington is a Certified Grand Master Black Belt in
Lean Six Sigma Excellence. He has eExpertise in Process & Innovation
Performance Excellence, Lean Six Sigma, Design for Six Sigma, Lean
Manufacturing, Problem Solving, Accelerated Performance Improvement and
Policy Deployment. As Chairman of ASQ, was one of the leaders in getting
the Malcolm Baldrige National Quality Award through Congress and approved
by the President of the U.S. He also served as the first Treasurer of the
Malcolm Baldrige Consortium that set up and developed the award. He is a
government-registered Quality Engineer, a Certified Quality and Reliability Engineer by the
American Society for Quality Control. The Harrington/Ishikawa Medal presented yearly by the
Asian-Pacific Quality Organization was named after Dr. Harrington to recognize his many
contributions to the region. In 1997, the Quebec Society for Qualite named their Quality Award “The
Harrington/Neron Medal,” honoring Dr. Harrington Roger Neron for their many contributions to the
Quality Movement in Canada. In 2000 the Sri Lanka national quality award was named after him.
Dr. Harrington’s contributions to performance improvement around the world have brought him
many honors. He was appointed the honorary advisor to the China Quality Control Association, and
was elected to the Singapore Productivity Hall of Fame in 1990. He has been named lifetime
honorary President of the Asia-Pacific Quality Control Organization and honorary Director of the
Association Chilean de Control de Calidad. The European Partners from the European Universities
Network established the Harrington Best TQM Thesis Award in 2004; awards are given out yearly in
Europe and the Middle East. In 2005 the Sudan University established the Harrington Chair in
Performance Excellence. In 2006 Dr. Harrington accepted the Honorary Chairman position of
Quality Technology Park of Iran.

Other Senior-Level Executive
“…..hard hitting, fast paced, with Programs in the Diploma Program:
lots of energy. Makes you want to
let go of traditional methods for Dates: June 6 - 9, 2012
positive change.” Transformational
Leadership and Change
(LS-030) - Dubai
- Richard L. Baker,
Pennsylvania Power and Dates: TBA, 2012 High Performance
Light Leadership (LS020)

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ILGE
The Institute for
Leadership &
Global Education
(ILGE) ILGE Institutional Profile

The Institute for Leadership and Global Education (ILGE) is a private,
international and interdisciplinary, non-denominational institution of
post-graduate level higher education that has over 20 years of
experience in transforming mind-sets and organizations to 21st century
peak performance levels. Our PQ-21TM Model is built on the underlying
principles that guide Olympic and professional teams to the “gold
medal” and separates them from “runners-up”.

These principles apply simply and directly to performance on the playing field and arena that
organizations and businesses compete in. PQ-21 TM is a holistic and integrated strategy that is
comprised of three major components that include:

1. PQ-2 TM Executive Education Programs.
Global Executive MBA (GEMBA) Degree Program, PQ 21TM CHANGE MODEL
Diploma Programs, Certificate and Special Topic
Programs - all of which are conducted on a multi- PQ 21 PQ 21
SIMTM
PQ 21
PC
Strategic PQ 21
level approach, hands-on, practical, and highly Implementation Performance
Model Coaching
participatory level . Programs include High impact
execution at
Transformation at
leader and team
organizational
assessments, benchmarking, simulations, case peak
performance
PERFORMANCE
level

study analysis, project team assignments , and QUOTIENT 21

some lecture sessions. Diploma and Certificate 21st Century .33
33

programs offered include leadership development, knowledge, skills
33
%
and competencies

change management, human capital development,
organization development, total quality PQ 21

management and process improvement, EEP

ILGE

foundations of business, and focused business PQ 21 Executive Education
Programs
Copyright
2006

development. The core components of these
Programs were developed by Dr. John Keenan,
ILGE’s Founder and President, when he was Associate Professor and Founding Director of
Leadership Programs at the University of Wisconsin-Madison School of Business. They have since
then been continuously revised, newly updated, and expanded via ongoing global leadership studies
conducted by ILGE. These programs have been evaluated via the US Higher Commission on High
Education and US Regional Accrediting bodies as being at level which qualifies them for credit
transfers to US University accredited Doctoral, Master’s level, and Undergraduate Degree
Programs.

2. PQ-21TM Strategic Implementation Model (SIM)TM focused on optimizing an organization’s
performance through results-based tools and execution strategy. SIMTM provides a structure and
process for fully integrating learnings and competencies acquired from the Executive Development
program into practical, day-to-day job applications. Participants will be required to solve a real work-
place problem by applying the proprietary SIM tools and process to initiate transformation prior to
adapting to a full organizational transformation project.

3. PQ-2TM Performance Coaching involving one-on-one professional performance coaching
throughout the length of the PQ-21TM process. The focus is on providing guidance so each person is

15

challenged to new performance levels. They will be assessed and benchmarked during the
Executive Education Program and at each phase of SIMTM. Countries and Organizations Engaged
and Being Served (partial listing): We work with companies, organizations, governmental agencies,
universities and colleges, ministries of education, and associations around the world – including the
United States of America, Canada, England, Ireland, France, Spain, Austria, Belgium, Greece,
Turkey, Norway, Singapore, Malaysia, Philippines, Indonesia, Vietnam, Thailand, China, Saudi
Arabia, Pakistan, United Arab Emirates, Bahrain, Qatar, Sudan, Nigeria, Egypt, Costa Rica,
Colombia, Chile, Brazil, Argentina, Mexico, Trinidad-Tobago, Jamaica, St. Lucia, St. Maarten, and
the British Virgin Islands.

ILGE faculty and consulting associates are carefully selected from a global network of the leading
minds, scholars, and practitioners possessing top credentials and hands-on experience. We have
worked with such companies and organizations as SONY,Inc., Shell Oil Company, Ersnt & Young,
Caterpillar, Inc., Dubai Airport Free Zone Authority (DAFZA), IMO State Government (Nigeria), Abu
Dhabi Oil Refining Company (TAKREER), ADMA-OPCO, Lucent Technologies (AT&T), Honeywell
Inc., BHP Billiton – Trinidad-Tobago, Lands' End, Inc.; University of Wisconsin, Harley-Davidson,
Inc., General Mills, Inc., American Airlines, Inc, Camcar/Textron, Inc., Eaton Corporation, Bell
Laboratories, U.S. Department of Energy; Ameritech, Inc., U. N. Emergency and Disaster Relief
Program, Fairchild Semiconductors, Inc., NEC Semiconductors, Philip Morris, Panasonic, Nestle,
Alkar (a Division of DEC International), Sammons Financial Holdings, Inc., American Institute of
Banking; M & I Data Services, Inc., Institute of Managerial Accountants, Land Transport Authority
(Singapore), Malaysian Ministry of Human Resources, Malaysian Securities and Exchange
Commission (SEC), Delaware State University, Sudan Presidential Commission on Quality and
Excellence, MAF-DALKIA – Dubai, Ministry of Education – Singapore, Ministry of Education –
Trinidad-Tobago, National Association of Freight Logistics (Dubai), Planning Council - Government
of Qatar, Oasis Hospital of Al Ain, Marafiq Power and Utility Company for Jubail and Yanbu - Saudi
Arabia, Hilton Jumeirah International, Arabian Society of Human Resources Management –
ARAMCO, Dubai Chamber of Commerce and Industry, American Business Council of Dubai,
Personnel Management Association of the Philippines (PMAP), Nutshell Forum (Pakistan),
Dadabhoy Institute of Higher Education (Karachi, Pakistan), Billerica School District -Boston, MA,
American Society for Training and Development (ASTD), Vietnam National University - Hanoi,
University of San Jose Recoletos (USJR) - Cebu, Philippines, Cankaya University (Ankara,
Turkey), Malaysian Ministry of Human Resources, Malaysian Securities and Exchange Commission
(SEC), M & I Bank, Sammons Financial Holdings, American Library Association, Wisconsin
Department of Transportation, Credit Union National Association (CUNA), Integrative Learning of
Singapore, Posbanc of Singapore. and World Future Society.

“A refreshing change to attend a program that wasn’t just
pure theory, but rather provided the opportunity to
connect this with real life, on-the-job activities.”
- Mark D. Quehl,. Sales Manager, Polymer Chemicals.

For further information, to register for an upcoming program, or to arrange for an -in-house
customized version of this program, please contact:
Dr. John Keenan, President and Professor of Leadership Studies, The Institute for Leadership and
Global Education (ILGE), Email: john@institute-leadership-global.org
Tel: +1-716-390-9657; Website: www.institute-leadership-global.org

16

ILGE
The Institute for
Leadership &
Global Education ILGE REGISTRATION
(ILGE)
Senior Level Executive Diploma Programs (LS000)*
(PQ-21 Executive Education Post-Graduate Level)

P Code Program Title Date Duration Location Fee Tick choice
below
LS010b Leadership Skills for the June 4-5 2d Dubai Reg. $3300/
21st Century - 2nd part w. grant
 Register
$1495*
LS030 Transformational June 6-9 4d Dubai Reg. $6600/
Leadership and Change w. grant  Register
$2995
* DISCOUNT!!! Register and pay within 10 days of program take 10% off. Enroll 3 from same company
4th comes free

Guideline for Completing ILGE Registration Form

1. Indicate program code, program title, date and location selected on RF. You are required to
provide your legal name, mailing address, e-mail address, and contact numbers (mobile and
office).

2. You must register at least 30 days before the program. Late registrations must be alerted to your
Program Coordinator.

3. You can register through e-mail, fax, and soon online.
If eMail – Scan form, and send accomplished form to john@institute-leadership-global.org
If FAX - Accomplish form and fax to +1-320-514-6309 (US)
ON-LINE – in process of being set-up

4. Lodging. Overnight guest rooms are available at locations of programs and held at discounted rates
provided for attendees if booked 14 days prior to program date. Lodging information will be sent with
your Registration Confirmation. If you have special needs- like dietary sensitivities, please let us know
at the time of registration. Request will be kept confidential.

5. Substitutions. If you are unable to attend, you may send a substitute at no cost. You must notify the
registration office with written letter sent through email or fax to +1-320-514-6309 specifying who the
substitute is with proper accomplished registration form.

6. Cancellations. Cancellations must be in writing and acknowledged by ILGE and must be received NO
less than 3 weeks prior to program so you get 99% refund and a registration fee of 1% will be
deducted. You will not get any refund if cancelled less than 3 weeks prior to program.

7. No shows. If you do not attend the program, and have not made arrangements with the registration
office, you will be charged 100% of the program fee.

8. If the program is not held for any reason, the institute’s liability is limited to refund of the program fee
paid. However, we aim to uphold our commitment to provide excellent service to our clients.
Cancellation of programs may only be for reasons beyond all avenues considered.

9. Please accept and/or sign and date the form if sending via fax or e-mail. Please complete forms
legibly and send payment promptly to ensure your enrollment. Certificates will not be issued if
payments are not received. Class size is limited for optimal learning. Please register early.

17

ILGE
The Institute for
Leadership &
Global Education
(ILGE) ILGE REGISTRATION - Registration Form (RF)
*Your Program Coordinator’s name:

Program Code Program Title Date & Location

Mr. Legal Name: Last First Middle
Ms.
Dr.
-
Address: Number, street, and apartment number Citizenship

Designation/Job Title Department

Company Name

Company Address; Street, City, State/Province, ZIP/Postal address, Country

Primary Language e-Mail (provide main email only)

Phone number (including area/country code) Mobile number (including area/country code)

Sex Date of Birth Education Level
Male Month Day Year Some College*  Associate Degree* Bachelor’s Degree*  Master’s Degree* Doctorate*
Female    (*or equivalent foreign degree)

Please tick if attending as: Individual; Team. Send quotation for __ number. ; Need In-house/customized version. ;
 Send information for other programs also.

I accept full responsibility for the information provided and certify that this is complete and accurate. I agree to the
guidelines for registration.
Date: Signature:

FULL PAYMENT MUST ACCOMPANY THIS FORM. Please indicate method of payment below.
 Certified Bank Check
 Company Purchase Order
 Money Order
 Pay Pal/Credit Card. We will contact you with follow-through with payment processing.
 Wire Transfer to: beneficiary - the Institute for Leadership and Global Education (ILGE),
Account No. 7900221032, First Niagara Bank, 3488 Amelia Dr., Quaker Crossing, Orchard Park, NY 4127;
Routing number 222370440; ABA Number: WFBIUS6S (Wells Fargo Bank), Bank Tel: 716-822-6900

Select one kind of payment:
 Payment - Leadership Skills for the 21st Century: = $3300 reg/ Special Rate: $1495 USD
 Payment - Transformational Leadership and Change = $6,600 reg/ Special Rate: $2995
 Payment - BOTH PROGRAMS = $9,900 reg/ Special Rate: $4490
Student Number

Credits

ILGE RF2012
18

Leadership Skills For The 21 St Century Dubai June 4 5, 2012 Ls010b V2

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