E-Governance and ICT for Government Managers

E-GOVERNANCE AND HARNESSING
ICT FOR MANAGERS
Integrated Gabay ng Paglilingkod
Career Executive Service Board
Resource Person:
JOHN MACASIO
UN-APCICT MODULE 7 CO-AUTHOR

COURSE AGENDA
Part 1:
“E” Context of Governance
Part 2:
“E” Services Planning and Architecture
Part 3:
ICT Project Management
UN APCICT Module 7

BRAINSTORMING 1: Show Me Governance
• Identity three (3) important descriptive
words to connect the activities of
governance.

LEAD-DIRECT-CONTROL
GOVERNANCE

LEAD-DIRECT-CONTROL
COMMUNICATION
• Connection
• Collaboration
• Coordination
INFORMATION
• Knowledge
• Decision
• Record

LEADERSHIP & COMMUNICATION
.Leadership is about inspiring people to do
things they never thought they could.
STEVE JOBS

MANAGEMENT & COMMUNICATION
.Management is about persuading people to do
things they do not want to do.
STEVE JOBS

COMMUNICATION & LEADERSHIP
. We communicate. Do we connect?

.Connecting is the ability to identify with people
and relate to them in a way that increases your
influence with them.

.
To be successful,
you must work
with others. To
do that at your
best, you must
learn to connect.

To add value to
others, one must first
value others.
JOHN MAXWELL

.
JOHN MAXWELL
People pay attention when something that is
said connects with something they greatly
desire.

.
JOHN MAXWELL
In the end, people are persuaded not by what
we say, but by what they understand.

COMPONENTS OF CONNECTION
What people see Connecting visually
What people understand Connecting intellectually
What people feel Connecting emotionally
What you hear Connecting verbally

BRAINSTORMING 2: Make Us Communicate
What is the format of
communication that
enables leaders to connect?

MOBILE PRESENCE OF GOVERNANCE
AND MANAGEMENT
Smartphone
Tablet PC
Mobile Apps
Portable Data
Wireless Access
means

AND MANAGEMENT
Living in the Now-Leadership-Space means Bring-
Your-Own-Device to lead, communicate,
direct and control the emergence of strategic
outcomes.

AND MANAGEMENT
Mobile Presence defines
• the location and media of
knowledge,
• the point of presence for continual
dialogue,
• the hub of command and
control,
• the social network of influence
and value,
• the service platform of
production and consumption.

NOW-LEADERSHIP-SPACE
The effectivity domains
of leadership and
management to align
the mobile presence.
• Lead
• Communicate
• Direct
• Control

NOW-LEADERSHIP-SPACE
Mobile Internet devices and
application creating value to
enable the controlled
objectives for communication,
collaboration, knowledge
sharing and service delivery.
• Strategic
Communication
• Performance
Collaboration
• Knowledge
Management
• Service
Management

B.Y.O.D AND MOBILE APPS TO LEAD,
DIRECT AND CONTROL
The use of both emerging and leading technologies on
mobile communication, collaboration, application
services and knowledge sharing are fundamental in
enabling capability of leadership and management to
lead, communicate, direct and control strategy and
operation.

CLOUDS OF MOBILE PRESENCE
Unified
Communication
Social Media and
Network
Broadcasting
and Publishing
Business and Services
Application
Data and File
Repositories
Secure Log-in and
AuthenticationMeeting and
Collaboration Space
Location
Services
Information
Assurance
Web Searcher and
Crawlers

Enterprise converses with customer
or citizen in the public booth of
communication
The leading
technologies on
unified
communication enable
the interactive
exchanges.

Enterprise has to be in the
public space to accept the
customer or citizen as
“friend” or “follower.”
In the open social page
of enterprise the
customer or citizen is
enabled to like, dislike,
write comment, follow
news feed, know
events, upload photo,
send messages...

Enterprise must be able to
collaborate their functional
tasks and share files of work
and outcome.
On line collaboration is
possible through
sharing of productivity
application and data
storage.

Enterprise has to be published
in the public space of self
presentation and collective
interest.
In the public file sharing
site government allow
itself to be read, viewed
and heard in the media
that influence
understanding,
sentiment and
enjoyment.

Enterprise has to be found in
the public search box of
knowledge, location and
services.
In the public search box
allows government to
be found, and for the
citizen to be linked into
web enabled services.

Enterprise makes itself
present in the downloaded
web apps of services for the
citizen.
The leading technologies
on social network,
mobile devices and cloud
computing are driving
transformation in
realizing digital inclusion
and service delivery.

Living-in-the-Now
environment of
governance and
management means…
the practices of mobile
enabled communication,
collaboration and
knowledge sharing.

BRAINSTORMING 3: Are you connected?
If you do,
what are your gadgets and
apps of continual conversation?
If not,
what do you need?

KNOWLEDGE SHARING
johnmacasio@gmail.com
LEADERSHIP &

“KNOWLEDGE” EXPERIENCE
? Are you
•Finding
•Creating
•Performing
•Remembering
•Sharing
knowledge in the “NOW” desk of
differentiated
experienceLEARNING?johnmacasio@gmail.com

“NOW” KNOWLEDGE SHARING
It is mobile presence, any platform,
multi-dimensional experience,
multimedia-enriched presentation,
multitasking performance and
interconnected sharing.

It is virtual community, create-your-group,
own-your-channel, share-my-gallery,
immediate feedback, collaborative project,
inside-my-chat-room, show-files-to-all, talk-
see-me-anytime and send mail..

It is bring-your-own-device, content-on-
demand, ready-to-use knowledge,
experts-on-line, interactive whiteboard,
web apps, virtual laboratory, pop-up
references, error-checker, e-book
reading, open sharing, social media, net
storage,
e-library for all and file repository of
docs, image and video.

Web of Social Media

SOCIAL MEDIA & KNOWLEDGE
http://www.facebook.com/johnmacasio

Present
discuss remember
collaborate
share
aggregate
organize
participate
search
link
dialogue
feedback
evaluate
interaction
references
The social dialogue to educate the senses
show
real time
touch

publishing
slidecasting
videocasting
livecasting
conferencing
filestoring socialnetworking
forum

www.blogger.com
www.tumblr.com www.slideshare.com
www.scribd.com
www.youtube.com
www.teachertube.com
www.ustream.tv
www.authorstream.com
www.skype.com
www.google.com/talk
www.docs.google.com
www.facebook.com
www.ning.com

• B.Y.O.D . consumers
spend for the
differentiating
experience of
connectivity, content,
interactivity, creativity,
family, entertainment
and self image.
• The differentiating
experience is
mediated in their
acquired personal
devices –smart
phones, tablets…. of
information and
communication.

• 2012 Top Mobile OS
=Android and IOS
• 2012 Most Popular Apps
=E-mail
=Browser
=Social Media
=Games
=Entertainment
=Information
=Publication
B.Y.O.D.
TRENDS

B.Y.O.D. reshapes government relationship
with ALL citizen.
B.Y.O.D. connects the citizen-centric platform
of service delivery, governance transparency,
people participation and open
communication.

LEADERSHIP CHALLENGE
• Technology and Social
media has to be the
context for
responsible discovery
and interaction to build
the habits of thinking,
acting and believing
necessary to actualize
the person.

media has to be a
positive companion to
augment the ability to
see, hear, remember
and get connected in
improving one’s
character, decision and
skills.

media has to be a
living platform to
participate and be
transformed by the text,
images, video, sounds
and manipulative
composing the
knowledge experience.

NETWORK SOCIETY SHAPING IDEAS

PRESENTOR
John J. Macasio
john.macasio@redfoxtechnologies.com
www.scribd.com/johnmacasio
+0917-329-7993

E-Governance and ICT for Government Managers

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