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Enterprise
Architecture


Today’s Agenda
                 A passage from the well known children's story,
                 Alice in Wonderland:
o   Define       “One day Alice came to a fork in the
o   Explain      road and saw a Cheshire cat in a tree.
                 Which road do I take? she asked.
o   Relate       Where do you want to go? was his
o   Clarify      response. I don't know, Alice
                 answered. Then, said the cat, it
o   Discuss      doesn't matter.” —Lewis Carroll
Definition
Gartner defines Enterprise Architecture as:
   “The process of translating business vision and strategy into effective enterprise change
   by creating, communicating and improving the key principles and models that describe
   the enterprise's future state and enabling its evolution.”


Concatenate Webster's definitions for Enterprise + Architecture:

   "The art or science of designing and constructing undertakings, especially bold or
   difficult ones, and of the readiness to be involved in them; the style of such
   undertakings."
Business                               How do we drive change and enable the
       Impact                          evolution of the enterprise?

                                       “The process of translating business vision and
                                       strategy into effective enterprise change by
EA Plans for change over               creating, communicating and improving the
Time….                                 key principles and models that describe the
 and enables Business Evolution        enterprise's future state and
                                       enabling its evolution.”



Current                                                         Future
 State         Planned Change …        Evolution
                                                                State


           Vision         Principles
                                             Communication
          Strategy         Models
Some Business Benefits
Encourages Strategic Planning
o Aligns BTS projects and investments with business strategy.
o Requires ‘look ahead’ thinking. What will differentiate us?
o Focus on top-line growth initiatives.
Fosters Innovation
o Asks the questions: “What’s next?”, “What could be better?”
o Challenges the status quo. Encourages ‘out of the box’ thinking.
o Manages and communicates through the innovation process.
Demands Standardization
o Reuse what works well.
o Reduce disparity and complexity.
o Reduce operational costs  savings to the bottom line.
Mitigates Risk
o Common systems and platforms. Simplicity, not complexity.
o Best practices and plan ahead thinking.
EA Activity Areas
Who do we want to be?         What can we already do?          How do we solve a challenge?
  - Our Vision                   - Our Capabilities & Models     - Our Solutions
How will we achieve ___?      How will we get there?           What is the business value?
  - Our Strategy                 - Our Roadmaps                  - Our Business Cases
What is important to us?      Do our ideas work?               How will we get it done?
  - Our Principles               - Our Proofs of Concept         - Our Projects




        Strategy                      Planning                       Execution
                                   Governance
                           Do we already have something?
                             - Our Capabilities
                           What is the risk with ____?
                               - Governance Board Review
                           Is there a standard for this?
                             - Our Standards
Planning        Execution
                          Strategy                                                        Governance


                      With effective strategy…                            Without…
Vision & Principles



                         BTS team moves with direction and intent,          BTS behavior appears random and
                         i.e. they are moving together in a direction.      uncoordinated and is often ineffective.
                         Long-term objectives are shared and                Team members not sure of long term
                         socialized throughout the global team.             objectives and direction.
                         Team is aware of tenets and underlying BTS         Unshared principles lead to architectures &
                         & business drivers; they know the ‘why’.           team actions that are divergent from start.
                         Architectures evolve from similar starting         Team members are not aware of underlying
                         ground and foundation.                             driverstenets; “Why?”.

                         BTS team operates with shared set of global        Team and individual actions are aligned with
                         goals that support BTS & business strategy.        whatever the perceived goals & priorities are
                         BTS resources are utilized to directly support     the local or individual level.
Strategy




                         business goals & strategy.                         Scarce resources are not utilized effectively;
                         Global BTS team has a stronger sense of            at times in contradiction to business goals.
                         shared purpose; collaboration increases.           Team members are not clear on how their
                         PMO has a method to prioritize projects;           efforts impact the global enterprise;
                         implement what supports business goals.            collaboration is difficult or ineffective.
                         BTS team is aligned and laser focused.             Global team alignment virtually impossible.
This just seemed funny!
Strategy                        Execution
                Planning                                                         Governance


             With effective planning…                            Without…

                We have an inventory of business process           We don’t have foundational awareness of
Capability




                and system capability and their relationships.     business process and system capability.
                We know where the gaps in capability are.          We don’t understand how our global app
                We know where there is duplication.                portfolio supports business strategy.
                We use this information in strategic planning      We can’t effectively optimize or plan.

                We can effectively plan and communicate            We may know where we want to go, but
Roadmap




                the path from ‘as-is’ to our future-state.         most team members don’t know how to get
                Team members understand where we are,              there. Frustration ensues. There is no plan.
                where we want to go, and how to get there.         Resource planning & budgeting is difficult.
                Resource plans & budget are more accurate.         No easy way to communicate our plans.

                BTS is encouraged to innovate and share            Some BTS team members afraid to innovate.
                what they normally do ‘under the radar’.           Some BTS teams and members hide their
                ‘Pet projects’ are measured and governed so
PoC




                                                                   innovative activity and we miss out on good
                they are culled or promoted as warranted.          opportunity – or – we waste resources.
                 Helps with effective resource utilization.        Enterprise risk in increased as we are
                We are aware of potential risks.                   unaware at an early stage of potential issues.
Strategy       Planning
                                      Execution                                                        Governance



                                   With effective solution architecture…               Without…

                                     Requirements are gathered from business             Solutions are implemented that do not
Solutions  Biz Cases  Projects




                                     process owners and used to create effective         match business requirements or strategy.
                                     solutions that maps perfectly to business           Solutions are implemented that don’t adhere
                                     need. BTS understands business & strategy.          to architectural standards and principles.
                                     Solutions architecture takes into account           Solutions are implemented that introduce
                                     existing capability, standards, principles and      redundancy into the application portfolio.
                                     strategy to create solutions that are aligned.      Solutions are implemented that introduce
                                     Business cases describe the need and how            new unapproved vendors and technologies
                                     the proposed solution solves the business           into the landscape.
                                     challenge in a manner that adds value and is        Solutions are implemented that introduce
                                     aligned with business strategy; also that it is     risk into the landscape.
                                     architecturally compliant.                          Total cost of ownership increases for the
                                     Approved projects are implemented with              application and IT landscape.
                                     PMO and architectural oversight to ensure           Application and data integration is not
                                     alignment with project goals and                    considered during design phase and is
                                     architectural compliance.                           difficult to address in later stages.
Strategy    Planning
Execution – Projects              Governance
Strategy        Planning        Execution
                          Governance
                         With effective governance…                         Without…

                           Other BTS processes are linked with                Change control & PMO (and other) processes
                           architecture; e.g. PMO & Change Control.           allow architectural deviation.
                           Standards & principles are enforced,               Standards are not enforced, in effect
Governance & Standards




                           ensuring their integrity and usefulness.           relegating them to mere ‘suggestions’.
                           Projects are reviewed for architectural            Projects and other initiatives introduce new
                           impact. Exceptions are approved and                unapproved technologies & apps.
                           documented.                                        Increased diversity and duplication within
                           New technologies & applications are                the IT landscape dramatically increases cost
                           reviewed and their impact on existing              and risk.
                           landscape is evaluated and understood.             Engineers, project managers, service delivery
                           Costs are lower as there is less diversity and     staff and others waste time, energy and
                           duplication within the global landscape.           focus on items that should be standardized.
                           Risk is lower (as above).                          Economies of scale are never reached as
                           Service delivery effectiveness is improved as      there are numerous islands of duplicated or
                           focus is on delivering ‘above the line’; not       similar IT portfolio assets.
                           focused on standardized infrastructure.            Teams & business units feel free to
                           Enterprise economy of scale is easier goal.        implement whatever suits them, without
                           Answers “how does this fit the enterprise?”.       considering the enterprise context.
EA Activities Map
Biz Drivers    Strategize                        Plan                   Execute


Mission,      Business               Capability         Reference      Solutions
               BTS
Vision,       Strategy               Maps               Architecture
               Vision
Core
Values                                                                 Business
                                                                       Cases

               BTS                      Roadmaps                       Projects
               Principles
Business
Strategy
                                                                        Govern
               BTS                   White              Proofs of
               Strategy              Papers &           Concept
                                     Positions                         Standards




                              Enterprise Architecture

              Business & Technology Leadership
Strategy                            Planning                                      Execution

Strategic Planning       Capability                                    Project & Program
                                        Modeling
     Process             Mapping                                       Management
     Share               Road           Educating                        Biz Case       Solutions
                         Mapping                     Requirements                       Development
     Vision                             Informing                        Develop
   Identify            Innovating      Socialize                                                      Service
   Principles          Test Concepts   Communicate                                                    Delivery
    Create
                                                                       BTS Operations
    Strategy

                                                      Budgeting          Standards


                                              Governance

                                                        Solutions
                                                        Architecture


                 Enterprise
                 Architecture
Let’s Review
Enterprise Architecture:
      Impacts the business by translating business strategy into
      actions (projects) that drive change and evolve the enterprise.
      Plans the path from an ‘as-is’ state to a desired future state.
      Identifies solutions that solve business challenges.
      Understands & communicates business and system capability,
      and the relationships between them.
      Aligns IT investment with business and technology strategy.
      Helps to create and maintain standards. Reduces redundancy.
      Multi-domain :: Business, Data, System, Technical :: Solution.
      Encourages innovation, collaboration, communication.
      Elicits strategic thinking and ‘plan first, then execute’ culture.
      Is an integral part of delivering IT services to the business.
What it is NOT
Enterprise Architecture is NOT:
      An ‘IT Thing’.
      A destination. An end-state goal.
      Documenting the ‘current state’.
      Visio drawings.
      Focused on technology!
           E.g. servers, networks & data centers.
      Bureaucratic.
      A method of control. A roadblock. An impediment.
      Focused on creating artifacts & documentation.
      The domain & responsibility of just a few.
      Complicated, technical, confusing.

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Enterprise Architecture Primer

  • 1. Enterprise Architecture Today’s Agenda A passage from the well known children's story, Alice in Wonderland: o Define “One day Alice came to a fork in the o Explain road and saw a Cheshire cat in a tree. Which road do I take? she asked. o Relate Where do you want to go? was his o Clarify response. I don't know, Alice answered. Then, said the cat, it o Discuss doesn't matter.” —Lewis Carroll
  • 2. Definition Gartner defines Enterprise Architecture as: “The process of translating business vision and strategy into effective enterprise change by creating, communicating and improving the key principles and models that describe the enterprise's future state and enabling its evolution.” Concatenate Webster's definitions for Enterprise + Architecture: "The art or science of designing and constructing undertakings, especially bold or difficult ones, and of the readiness to be involved in them; the style of such undertakings."
  • 3. Business How do we drive change and enable the Impact evolution of the enterprise? “The process of translating business vision and strategy into effective enterprise change by EA Plans for change over creating, communicating and improving the Time…. key principles and models that describe the and enables Business Evolution enterprise's future state and enabling its evolution.” Current Future State Planned Change … Evolution State Vision Principles Communication Strategy Models
  • 4. Some Business Benefits Encourages Strategic Planning o Aligns BTS projects and investments with business strategy. o Requires ‘look ahead’ thinking. What will differentiate us? o Focus on top-line growth initiatives. Fosters Innovation o Asks the questions: “What’s next?”, “What could be better?” o Challenges the status quo. Encourages ‘out of the box’ thinking. o Manages and communicates through the innovation process. Demands Standardization o Reuse what works well. o Reduce disparity and complexity. o Reduce operational costs  savings to the bottom line. Mitigates Risk o Common systems and platforms. Simplicity, not complexity. o Best practices and plan ahead thinking.
  • 5. EA Activity Areas Who do we want to be? What can we already do? How do we solve a challenge? - Our Vision - Our Capabilities & Models - Our Solutions How will we achieve ___? How will we get there? What is the business value? - Our Strategy - Our Roadmaps - Our Business Cases What is important to us? Do our ideas work? How will we get it done? - Our Principles - Our Proofs of Concept - Our Projects Strategy Planning Execution Governance Do we already have something? - Our Capabilities What is the risk with ____? - Governance Board Review Is there a standard for this? - Our Standards
  • 6. Planning Execution Strategy Governance With effective strategy… Without… Vision & Principles BTS team moves with direction and intent, BTS behavior appears random and i.e. they are moving together in a direction. uncoordinated and is often ineffective. Long-term objectives are shared and Team members not sure of long term socialized throughout the global team. objectives and direction. Team is aware of tenets and underlying BTS Unshared principles lead to architectures & & business drivers; they know the ‘why’. team actions that are divergent from start. Architectures evolve from similar starting Team members are not aware of underlying ground and foundation. driverstenets; “Why?”. BTS team operates with shared set of global Team and individual actions are aligned with goals that support BTS & business strategy. whatever the perceived goals & priorities are BTS resources are utilized to directly support the local or individual level. Strategy business goals & strategy. Scarce resources are not utilized effectively; Global BTS team has a stronger sense of at times in contradiction to business goals. shared purpose; collaboration increases. Team members are not clear on how their PMO has a method to prioritize projects; efforts impact the global enterprise; implement what supports business goals. collaboration is difficult or ineffective. BTS team is aligned and laser focused. Global team alignment virtually impossible.
  • 8. Strategy Execution Planning Governance With effective planning… Without… We have an inventory of business process We don’t have foundational awareness of Capability and system capability and their relationships. business process and system capability. We know where the gaps in capability are. We don’t understand how our global app We know where there is duplication. portfolio supports business strategy. We use this information in strategic planning We can’t effectively optimize or plan. We can effectively plan and communicate We may know where we want to go, but Roadmap the path from ‘as-is’ to our future-state. most team members don’t know how to get Team members understand where we are, there. Frustration ensues. There is no plan. where we want to go, and how to get there. Resource planning & budgeting is difficult. Resource plans & budget are more accurate. No easy way to communicate our plans. BTS is encouraged to innovate and share Some BTS team members afraid to innovate. what they normally do ‘under the radar’. Some BTS teams and members hide their ‘Pet projects’ are measured and governed so PoC innovative activity and we miss out on good they are culled or promoted as warranted. opportunity – or – we waste resources. Helps with effective resource utilization. Enterprise risk in increased as we are We are aware of potential risks. unaware at an early stage of potential issues.
  • 9. Strategy Planning Execution Governance With effective solution architecture… Without… Requirements are gathered from business Solutions are implemented that do not Solutions  Biz Cases  Projects process owners and used to create effective match business requirements or strategy. solutions that maps perfectly to business Solutions are implemented that don’t adhere need. BTS understands business & strategy. to architectural standards and principles. Solutions architecture takes into account Solutions are implemented that introduce existing capability, standards, principles and redundancy into the application portfolio. strategy to create solutions that are aligned. Solutions are implemented that introduce Business cases describe the need and how new unapproved vendors and technologies the proposed solution solves the business into the landscape. challenge in a manner that adds value and is Solutions are implemented that introduce aligned with business strategy; also that it is risk into the landscape. architecturally compliant. Total cost of ownership increases for the Approved projects are implemented with application and IT landscape. PMO and architectural oversight to ensure Application and data integration is not alignment with project goals and considered during design phase and is architectural compliance. difficult to address in later stages.
  • 10. Strategy Planning Execution – Projects Governance
  • 11. Strategy Planning Execution Governance With effective governance… Without… Other BTS processes are linked with Change control & PMO (and other) processes architecture; e.g. PMO & Change Control. allow architectural deviation. Standards & principles are enforced, Standards are not enforced, in effect Governance & Standards ensuring their integrity and usefulness. relegating them to mere ‘suggestions’. Projects are reviewed for architectural Projects and other initiatives introduce new impact. Exceptions are approved and unapproved technologies & apps. documented. Increased diversity and duplication within New technologies & applications are the IT landscape dramatically increases cost reviewed and their impact on existing and risk. landscape is evaluated and understood. Engineers, project managers, service delivery Costs are lower as there is less diversity and staff and others waste time, energy and duplication within the global landscape. focus on items that should be standardized. Risk is lower (as above). Economies of scale are never reached as Service delivery effectiveness is improved as there are numerous islands of duplicated or focus is on delivering ‘above the line’; not similar IT portfolio assets. focused on standardized infrastructure. Teams & business units feel free to Enterprise economy of scale is easier goal. implement whatever suits them, without Answers “how does this fit the enterprise?”. considering the enterprise context.
  • 12. EA Activities Map Biz Drivers Strategize Plan Execute Mission, Business Capability Reference Solutions BTS Vision, Strategy Maps Architecture Vision Core Values Business Cases BTS Roadmaps Projects Principles Business Strategy Govern BTS White Proofs of Strategy Papers & Concept Positions Standards Enterprise Architecture Business & Technology Leadership
  • 13. Strategy Planning Execution Strategic Planning Capability Project & Program Modeling Process Mapping Management Share Road Educating Biz Case Solutions Mapping Requirements Development Vision Informing Develop Identify Innovating Socialize Service Principles Test Concepts Communicate Delivery Create BTS Operations Strategy Budgeting Standards Governance Solutions Architecture Enterprise Architecture
  • 14. Let’s Review Enterprise Architecture: Impacts the business by translating business strategy into actions (projects) that drive change and evolve the enterprise. Plans the path from an ‘as-is’ state to a desired future state. Identifies solutions that solve business challenges. Understands & communicates business and system capability, and the relationships between them. Aligns IT investment with business and technology strategy. Helps to create and maintain standards. Reduces redundancy. Multi-domain :: Business, Data, System, Technical :: Solution. Encourages innovation, collaboration, communication. Elicits strategic thinking and ‘plan first, then execute’ culture. Is an integral part of delivering IT services to the business.
  • 15. What it is NOT Enterprise Architecture is NOT: An ‘IT Thing’. A destination. An end-state goal. Documenting the ‘current state’. Visio drawings. Focused on technology! E.g. servers, networks & data centers. Bureaucratic. A method of control. A roadblock. An impediment. Focused on creating artifacts & documentation. The domain & responsibility of just a few. Complicated, technical, confusing.