Presentation given by Jonathan Hassell (Accessibility Editor, Digital Curriculum for BBC New Media) at BSI PAS-78 launch event in 2006. Covers: how to select agencies to ensure they deliver an accessible website; what to look and listen for in pitches and proposals; what to ask for; how to get value for money; what aspects of accessibility you should or should not need to pay more for; how Jonathan Hassell used these tips to commission AbilityNet to produce My Web My Way (www.bbc.co.uk/acccessibility) and win the 'Best Achievement in Accessibility BIMA 2006'