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Use VoIP Solution For Improve Enterprise Communication 陳彥之  Jones Chen ZyXEL Communication Co.  Taiwan & HK Operations 2008. 7. 16 IP-PBX(X6004)
Agenda: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Situation Analysis
Nowadays Framework ,[object Object],PSTN High Maintain Cost High Expense Low Coordination
Hide Connect Cost Source: Sage Research, 01/2006  Failed to Reach Coworkers on the First Try 4.8 Types 52%   Daily 36% Daily Results in Delays & Missed Deadlines 22%  Monthly Cost Get Higher Time Wasted GAMELOST! 27%  Monthly Variety Communication terminal Employees Business Travel Gradually Increase Variety look for coworkers
Multi-Site and Mobility Issues $$$ $$$ $$$ HQ
[object Object],[object Object],[object Object],[object Object]
VoIP Develop Trend
Technology Evolvement (2008) 2005 PBX ,[object Object],[object Object],[object Object],GW ,[object Object],[object Object],[object Object],[object Object],IP PBX * SIP Trunking ,[object Object],[object Object],[object Object],[object Object],UC ,[object Object],[object Object],[object Object],[object Object],PSTN Voice VoIP IP  Communications Unified Communications
PBX Line Station Shipment 6M 12M
Business IP Phone Forecast Source: In-Stat, 09/2006
Impersonation Actor
New Century Service Target B2C B2E B2M B2B
UC – Next Generation Basis Framework B2C B2E B2M B2B
Definition for Trunk Lines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collaboration IP Pone IP DECT Phone  Dual-mode Pone GSM Voice mail 企 業 通 訊 協 同 合 作 Webphone 網 路 電 話 Find Me 電 話 跟 隨 Video 視 訊 會 議 Mobile Extension 行 動 應 用 Audio 語 音 會 議 SIP  Presence 線 上 狀 態 Softphone 網 路 電 話 Messaging 傳 訊 Online Busy
Solution Example
IP Phone VoIP Conference Video Conference Mobile Extension IP Call Center GSM/WiFi Handset
 
SIP Trunk Application Telecommunication level SIP  Trunk SIP  Trunk ITSP VoIP Center 070 # T1/E1  VoIP GW ATA 070 # Home IP PBX 070 # Enterprise B  IP PBX Trunk GW 070 # Enterprise A  070 # WiFi  Web phone Public B2C B2E B2M B2B
Multi-User Meet-me Conference ,[object Object],[object Object],[object Object],[object Object],[object Object],64 B2C B2E B2M B2B
Internet paging( 群組傳呼 ) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],B2C B2E B2M B2B
Click-to-Talk Call Center IP-PBX 2 3.1 3.2 3.3 3.4 1 Firewall Dual-mode Phone IP DECT Phone Video Soft Phone IP Phone B2C B2E B2M B2B
New type of Attendant soft phone Drag & Drop Incoming Call Answering &  Waiting Calls Parking Calls Contact List w/ Presence
ZyXEL VoIP Product Portfolio ,[object Object],Call Control IP Phone VoIP Gateway VoIP Gateway IP Phone Call Control Applications Cable EMTA Notify TA IP PBX for SMB IP PBX for SB IP Phone IP DECT Phone Dual-mode Phone Video Softphone Personal Web Phone Click-to-Talk Call Center Telephony VoIP Gateway
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you!! 您一定還有很多問題要問…討論看看
Training Course Exam : ,[object Object]
ZyXEL (Taipei) CSO O rganization ZyTP CSO (Curtis) Security Product (Thomas) Switch Product (Richard) IP-PBX Product (Jones) Consumer  Product (Benedik, Jasper, Winne)

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Use Vo Ip Solution For Improve Enterprise Communication Ntust0716

  • 1. Use VoIP Solution For Improve Enterprise Communication 陳彥之 Jones Chen ZyXEL Communication Co. Taiwan & HK Operations 2008. 7. 16 IP-PBX(X6004)
  • 2.
  • 4.
  • 5. Hide Connect Cost Source: Sage Research, 01/2006 Failed to Reach Coworkers on the First Try 4.8 Types 52% Daily 36% Daily Results in Delays & Missed Deadlines 22% Monthly Cost Get Higher Time Wasted GAMELOST! 27% Monthly Variety Communication terminal Employees Business Travel Gradually Increase Variety look for coworkers
  • 6. Multi-Site and Mobility Issues $$$ $$$ $$$ HQ
  • 7.
  • 9.
  • 10. PBX Line Station Shipment 6M 12M
  • 11. Business IP Phone Forecast Source: In-Stat, 09/2006
  • 13. New Century Service Target B2C B2E B2M B2B
  • 14. UC – Next Generation Basis Framework B2C B2E B2M B2B
  • 15.
  • 16. Collaboration IP Pone IP DECT Phone Dual-mode Pone GSM Voice mail 企 業 通 訊 協 同 合 作 Webphone 網 路 電 話 Find Me 電 話 跟 隨 Video 視 訊 會 議 Mobile Extension 行 動 應 用 Audio 語 音 會 議 SIP Presence 線 上 狀 態 Softphone 網 路 電 話 Messaging 傳 訊 Online Busy
  • 18. IP Phone VoIP Conference Video Conference Mobile Extension IP Call Center GSM/WiFi Handset
  • 19.  
  • 20. SIP Trunk Application Telecommunication level SIP Trunk SIP Trunk ITSP VoIP Center 070 # T1/E1 VoIP GW ATA 070 # Home IP PBX 070 # Enterprise B IP PBX Trunk GW 070 # Enterprise A 070 # WiFi Web phone Public B2C B2E B2M B2B
  • 21.
  • 22.
  • 23. Click-to-Talk Call Center IP-PBX 2 3.1 3.2 3.3 3.4 1 Firewall Dual-mode Phone IP DECT Phone Video Soft Phone IP Phone B2C B2E B2M B2B
  • 24. New type of Attendant soft phone Drag & Drop Incoming Call Answering & Waiting Calls Parking Calls Contact List w/ Presence
  • 25.
  • 26.
  • 28.
  • 29. ZyXEL (Taipei) CSO O rganization ZyTP CSO (Curtis) Security Product (Thomas) Switch Product (Richard) IP-PBX Product (Jones) Consumer Product (Benedik, Jasper, Winne)