The document discusses how VoIP solutions can improve enterprise communication. It analyzes current communication challenges and trends moving to IP-based systems. VoIP allows for unified communications across multiple devices. SIP trunking provides telecommunication-level connectivity. ZyXEL offers a portfolio of VoIP products and solutions like IP phones, gateways, and IP-PBXs to enable features such as conferencing, paging, call centers, and mobility.
5. Hide Connect Cost Source: Sage Research, 01/2006 Failed to Reach Coworkers on the First Try 4.8 Types 52% Daily 36% Daily Results in Delays & Missed Deadlines 22% Monthly Cost Get Higher Time Wasted GAMELOST! 27% Monthly Variety Communication terminal Employees Business Travel Gradually Increase Variety look for coworkers
18. IP Phone VoIP Conference Video Conference Mobile Extension IP Call Center GSM/WiFi Handset
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20. SIP Trunk Application Telecommunication level SIP Trunk SIP Trunk ITSP VoIP Center 070 # T1/E1 VoIP GW ATA 070 # Home IP PBX 070 # Enterprise B IP PBX Trunk GW 070 # Enterprise A 070 # WiFi Web phone Public B2C B2E B2M B2B
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23. Click-to-Talk Call Center IP-PBX 2 3.1 3.2 3.3 3.4 1 Firewall Dual-mode Phone IP DECT Phone Video Soft Phone IP Phone B2C B2E B2M B2B
24. New type of Attendant soft phone Drag & Drop Incoming Call Answering & Waiting Calls Parking Calls Contact List w/ Presence