Lecture on Creating Power Presentations for Effective Communications by Prof. Remigio Joseph De Ungria, MBA of Ateneo Marketing Cluster. Communicating effectively is a mandatory requirement in today's business setting. The 21 techniques described here can instantly transform a neophyte reporter to a master presentor.
4. 1.Why?
Effective communicators get what
they want: personally & professionally
Getting the “I Do” Getting the Job You Really Like
for life
5. 1.Why?
Life is not FAIR! 15 min> 40 hours
Your 15 minute weekly oral report
Has greater impact to your career
than the rest of the 40 hours you worked
during that week
A great part of management’s judgment is
based on what , how you report.
6. Why do you REPORT?
1. Forces you to analyze.
2. Gets action.
3. Learn by doing
4. Learn by listening from other reports.
7. 2. How?
21 Power Presentor
Techniques
Legend:
Do this!
Avoid!
8. Power Technique #1
Think Customer. Not Self
Customer: What’s In It For Me?
Common Presentor’s Mistakes:
What Can I Do?
What Do I Know?
9. View your report from
customer’s perspective
YOU CUSTOMER
1. Computer 1. Projector
2. 2 feet 2. 20 feet away
3. Know details 3. Unfamiliar with
content, units
4. Unlimited time 4. Limited time
5. This is what I did! 5. What’s in it for me?
6. Effort input 6. Impact/ Retention
10. View your report from
customer’s perspective
Did you know?
CUSTOMER
YOU
1. Your fingers don’t
project: 1. Projector
From computer
• Computer
1.
20 feet away
2 feet From you
2.
2. •
2. 3. Know details
People have limited 3. Unfamiliar with
vision content, units
3. If customer doesn’t 4. Limited time
Unlimited time
understand, he tunes out
4.
5. What’s in it for me?
5. This is what I did!
6. Impact/ Retention
11. Customer has needs and
problems that you can solve
He listens if you have answers
He doesn’t care about everything else.
Don’t waste time with excess info.
12. 2 examples of wasted
time and effort
What 6:30
time is & 23 sec
it? And 9:30
In
NewYork
13. Power Technique #2
Adapt communication
format to the medium
Examples:
(1) Limited Internet surfing using cellphones
since screen size < Computer,
(2) Billboards have less text than print ads.
15. Power Technique # 3
Use all-occasion formats
Don’t be a victim of
Differences in projector capability,
Lighting conditions,
Size of Room
16. White backgrounds always
work! (Title =36)
1. Fancy text colors are unreadable
2. Unpredictable light effects
Projected diff. From computer
3. First level =28 blue
2nd = 24 black
3rd = 20 green
4. Arial or arial black font
5. Hyperlink properly
22. What’s the complete idea?
If this represents
everything true
about the product
price, terms, specs, benefits, availability
how to use, who endorses it, brand, etc.
23. Everything can get lost in
the translation
This is what you say
To customer
24. Everything can get lost in
the translation
This is what you say
To customer
What they hear & see
25. Everything can get lost in
the translation
This is what you say
To customer
What they hear & see
What they distort
26. Everything can get lost in
the translation
This is what you say
To customer
What they hear & see
What they distort
What they remember
27. Avoid communication
errors!
This is what you say
To customer
What they hear & see
What they distort
What they remember
28. Focus on the big idea!
Learn from the 30 second TV ad
This is what you CAN say
This is what you ACTUALLY say
What they hear & see
What they distort
What they remember
29. Sell the SIZZLE, not the steak
Remember when you were trying to impress
someone?
This is what you CAN say
30. Sell the SIZZLE, not the steak
Enlarge the sizzle with smoke and sound
This is what you CAN say
This is what you ACTUALLY say
With SIZZLE
30
31. Sell the SIZZLE, not the steak
Do it well and there is no loss in translation
This is what you CAN say
This is what you ACTUALLY say
With SIZZLE
What they hear & see
What they distort
What they remember
32. Sell the SIZZLE, not the steak
Customer buys everything!
This is what you CAN say
This is what you ACTUALLY say
With SIZZLE
What they hear & see If they buy sizzle,
They buy steak,
What they distort sauce, burnt
meat & all.
What they remember
33. Power Technique #6
Slides are FREE.
Don’t overcompress.
Presenting Five 1-idea slides
are faster than
getting audience confused with 1 cluttered slide
35. Here’s a really confusing
situation for real…
IT staff took 30 minutes trying to
explain this…
Concessionaire or outright purchase?
Weight or price based?
Price label is 1 for weight and 2 for price
What color to use? (blue, green, red, yellow?)
36. CPR2- Sample retention
tool used for real situation
Concessionaire or outright?
Weight or price based?
Price label: 1 for weight. 2 price
What color? (blue, green, red, yellow?)
30 second Retention tool used:
CPR2
Concess uses price based, use red (as
warning). Price tag shows 2.
Try to forget CPR2 if you can!
37. Power Technique #8
Use the Cover Page
As the Executive Summary
(Cover page is
First & Last Page
of Presentation :
Bookend)
38. Power Presentations
Effective Communicators Win!
Coverpage elements:
1. Descriptive Title(s)
Bong De Ungria 2. Presentors’
October, 2010 name(s)
3. Date
4. Picture
5. Consistent Format
Elements
39. Last slide should finish
with your 1 Big Idea!
Explicitly showing Remind audience
Thank You Of your Big Idea.
Is for Beauty Blank Page Adds You can still thank
Contests Only No Value audience.
40. Power Technique #9
Use A Descriptive Outline
Effective Communication Requires 3 Steps
1. Introduce what you will say… (Outline)
2. Say it (Body)
3. Repeat what you just said… (Conclusion)
41. Wrong Outline: Generic
words
1. Outline
2. Introduction
3. Body
4. Conclusion
5. Summary
42. A Better outline
describes…
Why use power ppt? (Intro)
Techniques (Body)
Meeting Customer Needs (Conclusion)
Why, How, Who? (Summary)
43. Power Technique #10
Follow 7 x7 Rule
Less than 7 lines,
Less than 7 words per line
Avoids Clutter
Allows Emphasis of Key Ideas
44. This outline is too wordy… uses
complete sentences and no
abbreviations. Not 7 x 7
Why do we need power presentations?
Unnecessary building distracts power presentations
There is no picture here that can liven page in this
example.
A power presentor does not have cue cards.
Everything he needs is in the slide.
Too many words disallow the use of accompanying
pictures
Tendency to just read off (ala narrator)
See “power presentations” repeated 4 x.
45. This follows 7 x 7 rule
Why use power ppt? (Intro)
Techniques (Body)
Meeting Customer Needs (Conclusion)
Why, How, Who? (Summary)
46. Power Technique # 11
Make the Headline Speak
(Top Red Line = Complete idea)
If it is important,
Explicitly state this in the head line.
Think like a newspaper editor.
Don’t make audience guess.
47. Budget for 2002
This is a title
or label. So what are
you really trying to say?
Current CRM Proposed CRM Increase
SALES 80 144 64
COST OF SALES 48 72 24
GROSS PROFIT 32 72 40
LESS: OPERATING EXPENSE 16 21 5
FIXED COST 7 7 0
VARIABLE COST 9 14 5
LESS: ADV & PROMO 5 17 12
NET INCOME 11 35 24
48. Invest 12 M in Proposed CRM
Increase Income by 24 M
5. Budget for 2002 (millions)
Current CRM Proposed CRM Increase
SALES 80 144 64
Direct the listener’s eyes
COST OF SALES 48 by highlight 24
72 boxes just
This is why you are
GROSS PROFIT 32 72 in newspapers.
Like 40
Showing this Table!
This is a good
Example ofOPERATING EXPENSE
LESS: a the HEADLINE 16 21 5
FIXED COST 7 7 0
VARIABLE COST 9 14 5
LESS: ADV & PROMO 5 17 12
NET INCOME 11 35 24
49. If it is important, then
put complete idea in the title line
Uses Title. Uses Title Line.
Needs explanation by Explanation is clearly
presentor for audience to Shown.
understand
“Selective” is repeated 4 times
50. Power Technique # 12
Your slide = Your notes
Don’t hold a notebook, cue card
Don’t say something & not show it.
Slides should self-explain, stand-alone.
51. Power Technique # 13
Use Combination
of Text, Pictures, Dates
Extra effort is worth it.
Avoid moving pictures!
Separate pics and text.
LABEL pics.
52. Use pictures to liven page…
Why use power ppt?
Techniques
Meeting Customer Needs
Why, How, Who?
Moving pics distract
53. Text with overlapping
pictures are not readable
• Why use power ppt?
• Techniques
• Meeting Customer Needs
• Why, How, Who?
Reduce picture size! (see next slide)
54. Separate Text & Pics
• Why use power ppt?
• Techniques
• Meeting Customer Needs
• Why, How, Who?
Optimize size of pictures
(right size = more effective)
56. Caption/ date your pictures
Abenson signage, Sep 2
Front End Training, Aug. 30
57. Power Technique # 14
When in Doubt? Don’t
1. Leave out details you don’t understand
(audience won’t know what is missing)
2. Avoid errors, controversies.
59. Power Technique # 15
Use Diagrams To…
1. Explain
2. Simplify Concepts
3. Tell Stories
4. Quantify
5. Show Relationships
6. Analyze
60. This is too wordy!
Paste is the combination of
cementitious materials, water, air and
chemical admixtures
Mortar is the combination of paste and
fine aggregates
Concrete is the combination of mortar
and coarse aggregates
61. Diagrams explain better!
Cement
Water
Admixture
Mineral
Paste
(Flyash, Slag, SilicaFume)
Chemical Mortar
(Superplasticizer, Retarder) Concrete
Air
Aggregates
Fine aggregates
Coarse aggregates
62. Make own diagrams to
simplify concepts!
Hardened
Cement hydration
Material
Cement
Cement
Cement expands to
containin many layers
spines
grain
g
form
water Various cements interlock
Setting or hardening due to stronger
interlock
63. Tell stories using diagrams!
During mixing, the cement
paste (cement, water, admix,
air) must completely wrap
around all the aggregates.
3/8 AGGREGATE
PASTE Concrete strength results from
the strength of the aggregates
SAND as well as the strength of the
paste to paste bonding
G1 AGGREGATE
3/4 AGGREGATE
64. Diagrams quantify!
Current PTM (primary target)
Children
Parents
Current Teachers
Religious (priests & catechists)
Nearby community
Additional Target Markets
Family
Officeworkers
Poor , far-flung communities
Future
65. Diagrams aid
analysis!
Sisters visiting schools
TV Mass
Radio Programs
Special Events (Bookfairs, Prod Launch)
Customers going to Bookcenter or outlets
Media people taking training program
78. Power Technique # 20
Tell a Compelling Story
Using facts, numbers, insights, pictures
Know your objectives
79. A Typical, Monthly
Business Opcom Story
1. My financial numbers (Company)
2. Competitive Activities
3. Local trends and store issues
4. Customer Insights
5. Store Action Plans**
6. Support needed from head office**
** Must be based from 1 to 4
80. What type of billiards
player are you?
Can you tell what ball is going to which
pocket before taking the shot?
Or do you strike
hard
and pray
something
81. Power Technique # 21
Practice! Practice!
To avoid major, major mistakes
82. Practice as if your life
depended on it.
1. Don’t just practice.
Perfect practice makes perfect!
2. View slideshow
in “computer” as slideshow, 3x
in “projected” presentation
mode, 2x
If possible, test set-up
beforehand.
83. 3. Who?
Who Benefits from Powerful
Presentations
1. Your Audience
What’s In It for Them ?
Why Should they Listen to You?
They are paying you their TIME
2. You
Achieve your communication objectives
Get your ideas accepted, implemented
3. Interested Stakeholders
Your company, the community
87. How valuable is an
effective communicator?
Steve Jobs’ contribution to Apple has
been valued at $6 Billion.
Steve’s communication skills helped
Apple become the world’s most valuable
brand at $ 153 billion.