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21 Secrets of
    Effective
  Presentations
(Communicate to Win Action)


  vCoach Bong De Ungria
        August 2011
21 Secrets:
     Communicate to Win Action


1.   Why be an effective communicator?
2.   How? 21 Secrets
3.   Who Benefits?
1.Why?
Effective communicators get what
they want: personally




 Getting the “I Do”
       for life
1.Why?
Effective communicators get what
they want: personally & professionally




 Getting the “I Do”   Getting the Job You Really Like
       for life
1.Why?
Life is not FAIR!            15 min> 40 hours
 Your 15 minute weekly oral report

 Has greater impact to your career

 than the rest of the 40 hours you worked
   during that week


  A great part of management’s judgment is
            based on what , how you report.
Why do you REPORT?

1.   Forces you to analyze.
2.   Gets action.
3.   Learn by doing
4.   Learn by listening from other reports.
2. How?

      21 Power Presentor
          Techniques

Legend:
          Do this!

          Avoid!
Power Technique #1


Think Customer. Not Self
   Customer: What’s In It For Me?

   Common Presentor’s Mistakes:
        What Can I Do?
       What Do I Know?
View your report from
customer’s perspective

YOU                        CUSTOMER


1.   Computer              1.   Projector
2.   2 feet                2.   20 feet away
3.   Know details          3.   Unfamiliar with
                                content, units
4.   Unlimited time        4.   Limited time
5.   This is what I did!   5.   What’s in it for me?
6.   Effort input          6.   Impact/ Retention
View your report from
     customer’s perspective
           Did you know?
                               CUSTOMER
     YOU
  1. Your fingers don’t
                   project:    1.   Projector
          From computer
      • Computer
     1.
                                    20 feet away
         2 feet From you
                               2.
     2.      •
  2. 3. Know details
      People have limited      3.   Unfamiliar with
                      vision        content, units
  3. If customer doesn’t       4.   Limited time
         Unlimited time
understand, he tunes out
     4.
                               5.   What’s in it for me?
     5.  This is what I did!
                               6.   Impact/ Retention
Customer has needs and
problems that you can solve


He listens if you have answers

He doesn’t care about everything else.

Don’t waste time with excess info.
2 examples of wasted
time and effort

              What         6:30
            time is    & 23 sec
                 it?   And 9:30
                             In
                        NewYork
Power Technique #2


  Adapt communication
  format to the medium
                   Examples:
(1) Limited Internet surfing using cellphones
         since screen size < Computer,
 (2) Billboards have less text than print ads.
What’s different?
A projector…


1.   Lower resolution
2.   Darker colors
3.   Affected by lighting, projector
4.   Enlarged (avoid typos!)
Power Technique # 3


Use all-occasion formats
          Don’t be a victim of
   Differences in projector capability,
           Lighting conditions,
              Size of Room
White backgrounds always
 work! (Title =36)

1.   Fancy text colors are unreadable
2.   Unpredictable light effects
          Projected diff. From computer
3.   First level =28 blue
       2nd = 24 black
           3rd = 20 green
4.   Arial or arial black font
5.   Hyperlink properly
Projector resolution is
different from computer’s!
Power Technique #4


Anticipate the question.
 Back up your answer.


 (But don’t talk about it if not asked,
    disrupts communication flow)
Be Ever-READY.
Have your spare tire.

Real end of presentation (last slide)
Be Ever-READY.
Have your spare tire.

Real end of presentation (last slide)
Back Up Slides. Don’t Erase!
Power Technique #5


Focus on the Big Ideas


   (Communicate, NOT confuse
      More is NOT merrier)
What’s the complete idea?

If this represents
 everything true
 about the product



price, terms, specs, benefits, availability
 how to use, who endorses it, brand, etc.
Everything can get lost in
 the translation

This is what you say
To customer
Everything can get lost in
 the translation

This is what you say
To customer



What they hear & see
Everything can get lost in
 the translation

This is what you say
To customer



What they hear & see

What they distort
Everything can get lost in
 the translation

This is what you say
To customer



What they hear & see

What they distort

What they remember
Avoid communication
errors!

   This is what you say
To customer



What they hear & see

What they distort

What they remember
Focus on the big idea!
Learn from the 30 second TV ad

  This is what you CAN say



This is what you ACTUALLY say

What they hear & see

What they distort

What they remember
Sell the SIZZLE, not the steak
Remember when you were trying to impress
someone?


   This is what you CAN say
Sell the SIZZLE, not the steak
Enlarge the sizzle with smoke and sound



 This is what you CAN say

 This is what you ACTUALLY say
 With SIZZLE




                       30
Sell the SIZZLE, not the steak
Do it well and there is no loss in translation


    This is what you CAN say

This is what you ACTUALLY say
With SIZZLE

What they hear & see

What they distort

What they remember
Sell the SIZZLE, not the steak
Customer buys everything!


     This is what you CAN say

This is what you ACTUALLY say
With SIZZLE

What they hear & see            If they buy sizzle,
                                 They buy steak,
What they distort                  sauce, burnt
                                    meat & all.

What they remember
Power Technique #6


      Slides are FREE.
     Don’t overcompress.


          Presenting Five 1-idea slides
                are faster than
getting audience confused with 1 cluttered slide
Power Technique #7


HELP the audience
   remember!

 No retention = zero value
Here’s a really confusing
situation for real…

IT staff took 30 minutes trying to
  explain this…

Concessionaire or outright purchase?

Weight or price based?

Price label is 1 for weight and 2 for price

What color to use? (blue, green, red, yellow?)
CPR2- Sample retention
tool used for real situation

Concessionaire or outright?
Weight or price based?
Price label: 1 for weight. 2 price
What color? (blue, green, red, yellow?)


30 second Retention tool used:
 CPR2
Concess uses price based, use red (as
 warning). Price tag shows 2.
Try to forget CPR2 if you can!
Power Technique #8


    Use the Cover Page
As the Executive Summary

        (Cover page is
      First & Last Page
      of Presentation :
           Bookend)
Power Presentations
Effective Communicators Win!
                                Coverpage elements:
                                1. Descriptive Title(s)
               Bong De Ungria        2. Presentors’
               October, 2010                  name(s)
                                             3. Date
                                          4. Picture
                                5. Consistent Format
                                             Elements
Last slide should finish
with your 1 Big Idea!
Explicitly showing                      Remind audience
   Thank You                            Of your Big Idea.
  Is for Beauty      Blank Page Adds   You can still thank
  Contests Only          No Value              audience.
Power Technique #9


Use A Descriptive Outline


      Effective Communication Requires 3 Steps

1. Introduce what you will say… (Outline)
2. Say it (Body)
3. Repeat what you just said… (Conclusion)
Wrong Outline: Generic
 words

1.   Outline
2.   Introduction
3.   Body
4.   Conclusion
5.   Summary
A Better outline
    describes…

   Why use power ppt? (Intro)
   Techniques (Body)
   Meeting Customer Needs        (Conclusion)


   Why, How, Who?    (Summary)
Power Technique #10


 Follow 7 x7 Rule

    Less than 7 lines,
Less than 7 words per line
         Avoids Clutter
  Allows Emphasis of Key Ideas
This outline is too wordy… uses
      complete sentences and no
      abbreviations. Not 7 x 7
   Why do we need power presentations?
   Unnecessary building distracts power presentations
   There is no picture here that can liven page in this
    example.
   A power presentor does not have cue cards.
    Everything he needs is in the slide.
   Too many words disallow the use of accompanying
    pictures
   Tendency to just read off (ala narrator)
   See “power presentations” repeated 4 x.
This follows 7 x 7 rule

   Why use power ppt? (Intro)
   Techniques (Body)
   Meeting Customer Needs        (Conclusion)


   Why, How, Who?    (Summary)
Power Technique # 11


Make the Headline Speak
(Top Red Line = Complete idea)

             If it is important,
   Explicitly state this in the head line.
     Think like a newspaper editor.
       Don’t make audience guess.
Budget for 2002
                                                            This is a title
                                                       or label. So what are
                                                      you really trying to say?

                          Current CRM        Proposed CRM   Increase


SALES                                   80          144           64
COST OF SALES                           48           72           24
GROSS PROFIT                            32           72           40

LESS: OPERATING EXPENSE                 16            21               5
FIXED COST                               7             7               0
VARIABLE COST                            9            14               5

LESS: ADV & PROMO                        5            17          12

NET INCOME                              11            35          24
Invest 12 M in Proposed CRM
            Increase Income by 24 M
             5. Budget for 2002 (millions)
                              Current CRM         Proposed CRM   Increase


    SALES                                    80          144           64
                                                          Direct the listener’s eyes
    COST OF SALES                            48         by highlight 24
                                                           72          boxes just
    This is why you are
    GROSS PROFIT                             32            72 in newspapers.
                                                            Like       40
    Showing this Table!
      This is a good
Example ofOPERATING EXPENSE
    LESS: a the HEADLINE                     16            21               5
    FIXED COST                                7             7               0
    VARIABLE COST                             9            14               5

    LESS: ADV & PROMO                         5            17          12

    NET INCOME                               11            35          24
If it is important, then
put complete idea in the title line
          Uses Title.               Uses Title Line.
     Needs explanation by         Explanation is clearly
   presentor for audience to            Shown.
          understand




“Selective” is repeated 4 times
Power Technique # 12


Your slide = Your notes

     Don’t hold a notebook, cue card
   Don’t say something & not show it.
 Slides should self-explain, stand-alone.
Power Technique # 13


    Use Combination
of Text, Pictures, Dates
     Extra effort is worth it.
     Avoid moving pictures!
     Separate pics and text.
           LABEL pics.
Use pictures to liven page…

   Why use power ppt?
   Techniques
   Meeting Customer Needs
   Why, How, Who?

    Moving pics distract
Text with overlapping
 pictures are not readable
               • Why use power ppt?
                        • Techniques
            • Meeting Customer Needs
                   • Why, How, Who?




Reduce picture size!   (see next slide)
Separate Text & Pics

•   Why use power ppt?
•   Techniques
•   Meeting Customer Needs
•   Why, How, Who?



      Optimize size of pictures
     (right size = more effective)
Avoid unlabeled pictures
Caption/ date your pictures




                              Abenson signage, Sep 2
Front End Training, Aug. 30
Power Technique # 14


 When in Doubt? Don’t

1. Leave out details you don’t understand
 (audience won’t know what is missing)

     2. Avoid errors, controversies.
Audience remembers
mistakes & controversies!
Power Technique # 15


Use Diagrams To…
  1.   Explain
  2.   Simplify Concepts
  3.   Tell Stories
  4.   Quantify
  5.   Show Relationships
  6.   Analyze
This is too wordy!

   Paste is the combination of
    cementitious materials, water, air and
    chemical admixtures

   Mortar is the combination of paste and
    fine aggregates

   Concrete is the combination of mortar
    and coarse aggregates
Diagrams explain better!
    Cement
    Water
    Admixture
        Mineral
                                        Paste
           (Flyash, Slag, SilicaFume)
        Chemical                               Mortar
           (Superplasticizer, Retarder)                  Concrete


    Air
    Aggregates
        Fine aggregates

        Coarse aggregates
Make own diagrams to
          simplify concepts!

                   Hardened
Cement hydration
                    Material
                   Cement
                   Cement
                                          Cement expands to
                   containin                   many layers
                    spines
                     grain
                        g
                     form
                      water         Various cements interlock



                           Setting or hardening due to stronger
                                                       interlock
Tell stories using diagrams!
                         During mixing, the cement
                         paste (cement, water, admix,
                         air) must completely wrap
                         around all the aggregates.
         3/8 AGGREGATE
 PASTE                          Concrete strength results from
                                the strength of the aggregates
                  SAND          as well as the strength of the
                                paste to paste bonding

                         G1 AGGREGATE
  3/4 AGGREGATE
Diagrams quantify!
          Current PTM (primary target)
                 Children
                 Parents
Current          Teachers
                 Religious (priests & catechists)
                 Nearby community


          Additional Target Markets
                 Family
                 Officeworkers
                  Poor , far-flung communities
 Future       
Diagrams aid
   analysis!
                Sisters visiting schools
                                   TV Mass
                         Radio Programs
     Special Events   (Bookfairs, Prod Launch)




  Customers going to Bookcenter or outlets
     Media people taking training program
Diagrams show relationships!



GOD    Paulines   Marketing Programs   Customers



      Current CRM

      Proposed CRM
Power Technique # 16


Use Pictures &
 Printscreens
& Annotations
Use Pictures=                1000 words!
              (on where concrete is used…)




                                  Slabs

                                              Beams
 RC (Reinforced Concrete) Walls


                        Columns




                                          Foundations

Pavement = Slab on grade
Cite screenshot source to
add credibility!




        Source: Portland Cement Association, USA
Annotations help
emphasize key points

                       4500 psi
                        (max)


                       2100 psi
                        (min)
Power Technique # 17


Too many decimals and
   details confuse!
Too many details. No emphasis!
     5. Budget Jan. 1,2002 - Dec. 31, 2002
                      Current CRM Proposed CRM
                                             Increase

SALES                    80,104,304   144,187,747   64,083,443
COST OF SALES            48,062,582    72,093,874   24,031,291
GROSS PROFIT             32,041,722    72,093,874   40,052,152


LESS: OPERATING EXPENSE
                      16,010,020       20,442,181    4,432,161
FIXED COST              7,145,699       7,145,699          -
VARIABLE COST           8,864,321      13,296,482    4,432,161


LESS: ADV & PROMO         5,456,000    16,990,000   11,534,000


NET INCOME               10,575,702    34,661,693   24,085,992
Clear. Simple. Focus.
        Invest 12 M. Increase Income by 24 M
  5. Budget for 2002 (millions)
                          Current CRM        Proposed CRM   Increase


SALES                                   80          144           64
COST OF SALES                           48           72           24
GROSS PROFIT                            32           72           40

LESS: OPERATING EXPENSE                 16            21               5
FIXED COST                               7             7               0
VARIABLE COST                            9            14               5

LESS: ADV & PROMO                        5            17          12

NET INCOME                              11            35          24
Power Technique # 18


Use numbered guideposts
    above Title Lines

 and in page separators
Show audience where you
are in the presentation
  Page Separators   Numbered guideposts above title line
Power Technique # 19


Make the Audience Smile!
  Don’t be too serious
Use humor when appropriate




Saved K
N B?
Power Technique # 20


Tell a Compelling Story

Using facts, numbers, insights, pictures

         Know your objectives
A Typical, Monthly
Business Opcom Story

1.   My financial numbers (Company)
2.   Competitive Activities
3.   Local trends and store issues
4.   Customer Insights
5.   Store Action Plans**
6.   Support needed from head office**
            ** Must be based from 1 to 4
What type of billiards
player are you?

Can you tell what ball is going to which
 pocket before taking the shot?




                   Or do you strike
 hard
                      and pray
 something
Power Technique # 21


 Practice! Practice!

To avoid major, major mistakes
Practice as if your life
depended on it.

1.   Don’t just practice.
       Perfect practice makes perfect!
2. View slideshow
             in “computer” as slideshow, 3x
            in “projected” presentation
         mode, 2x
            If possible, test set-up
         beforehand.
3. Who?
Who Benefits from Powerful
Presentations
 1.   Your Audience
         What’s In It for Them ?
         Why Should they Listen to You?
         They are paying you their TIME
 2.   You
         Achieve your communication objectives
         Get your ideas accepted, implemented
 3.   Interested Stakeholders
         Your company, the community
How valuable is an
effective communicator?

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Instantly Transform Into a Master Communicator Using 21 Secrets of Effective Communications

  • 1. 21 Secrets of Effective Presentations (Communicate to Win Action) vCoach Bong De Ungria August 2011
  • 2. 21 Secrets: Communicate to Win Action 1. Why be an effective communicator? 2. How? 21 Secrets 3. Who Benefits?
  • 3. 1.Why? Effective communicators get what they want: personally Getting the “I Do” for life
  • 4. 1.Why? Effective communicators get what they want: personally & professionally Getting the “I Do” Getting the Job You Really Like for life
  • 5. 1.Why? Life is not FAIR! 15 min> 40 hours Your 15 minute weekly oral report Has greater impact to your career than the rest of the 40 hours you worked during that week A great part of management’s judgment is based on what , how you report.
  • 6. Why do you REPORT? 1. Forces you to analyze. 2. Gets action. 3. Learn by doing 4. Learn by listening from other reports.
  • 7. 2. How? 21 Power Presentor Techniques Legend: Do this! Avoid!
  • 8. Power Technique #1 Think Customer. Not Self Customer: What’s In It For Me? Common Presentor’s Mistakes: What Can I Do? What Do I Know?
  • 9. View your report from customer’s perspective YOU CUSTOMER 1. Computer 1. Projector 2. 2 feet 2. 20 feet away 3. Know details 3. Unfamiliar with content, units 4. Unlimited time 4. Limited time 5. This is what I did! 5. What’s in it for me? 6. Effort input 6. Impact/ Retention
  • 10. View your report from customer’s perspective Did you know? CUSTOMER YOU 1. Your fingers don’t project: 1. Projector From computer • Computer 1. 20 feet away 2 feet From you 2. 2. • 2. 3. Know details People have limited 3. Unfamiliar with vision content, units 3. If customer doesn’t 4. Limited time Unlimited time understand, he tunes out 4. 5. What’s in it for me? 5. This is what I did! 6. Impact/ Retention
  • 11. Customer has needs and problems that you can solve He listens if you have answers He doesn’t care about everything else. Don’t waste time with excess info.
  • 12. 2 examples of wasted time and effort What 6:30 time is & 23 sec it? And 9:30 In NewYork
  • 13. Power Technique #2 Adapt communication format to the medium Examples: (1) Limited Internet surfing using cellphones since screen size < Computer, (2) Billboards have less text than print ads.
  • 14. What’s different? A projector… 1. Lower resolution 2. Darker colors 3. Affected by lighting, projector 4. Enlarged (avoid typos!)
  • 15. Power Technique # 3 Use all-occasion formats Don’t be a victim of Differences in projector capability, Lighting conditions, Size of Room
  • 16. White backgrounds always work! (Title =36) 1. Fancy text colors are unreadable 2. Unpredictable light effects  Projected diff. From computer 3. First level =28 blue 2nd = 24 black 3rd = 20 green 4. Arial or arial black font 5. Hyperlink properly
  • 17. Projector resolution is different from computer’s!
  • 18. Power Technique #4 Anticipate the question. Back up your answer. (But don’t talk about it if not asked, disrupts communication flow)
  • 19. Be Ever-READY. Have your spare tire. Real end of presentation (last slide)
  • 20. Be Ever-READY. Have your spare tire. Real end of presentation (last slide) Back Up Slides. Don’t Erase!
  • 21. Power Technique #5 Focus on the Big Ideas (Communicate, NOT confuse More is NOT merrier)
  • 22. What’s the complete idea? If this represents everything true about the product price, terms, specs, benefits, availability how to use, who endorses it, brand, etc.
  • 23. Everything can get lost in the translation This is what you say To customer
  • 24. Everything can get lost in the translation This is what you say To customer What they hear & see
  • 25. Everything can get lost in the translation This is what you say To customer What they hear & see What they distort
  • 26. Everything can get lost in the translation This is what you say To customer What they hear & see What they distort What they remember
  • 27. Avoid communication errors! This is what you say To customer What they hear & see What they distort What they remember
  • 28. Focus on the big idea! Learn from the 30 second TV ad This is what you CAN say This is what you ACTUALLY say What they hear & see What they distort What they remember
  • 29. Sell the SIZZLE, not the steak Remember when you were trying to impress someone? This is what you CAN say
  • 30. Sell the SIZZLE, not the steak Enlarge the sizzle with smoke and sound This is what you CAN say This is what you ACTUALLY say With SIZZLE 30
  • 31. Sell the SIZZLE, not the steak Do it well and there is no loss in translation This is what you CAN say This is what you ACTUALLY say With SIZZLE What they hear & see What they distort What they remember
  • 32. Sell the SIZZLE, not the steak Customer buys everything! This is what you CAN say This is what you ACTUALLY say With SIZZLE What they hear & see If they buy sizzle, They buy steak, What they distort sauce, burnt meat & all. What they remember
  • 33. Power Technique #6 Slides are FREE. Don’t overcompress. Presenting Five 1-idea slides are faster than getting audience confused with 1 cluttered slide
  • 34. Power Technique #7 HELP the audience remember! No retention = zero value
  • 35. Here’s a really confusing situation for real… IT staff took 30 minutes trying to explain this… Concessionaire or outright purchase? Weight or price based? Price label is 1 for weight and 2 for price What color to use? (blue, green, red, yellow?)
  • 36. CPR2- Sample retention tool used for real situation Concessionaire or outright? Weight or price based? Price label: 1 for weight. 2 price What color? (blue, green, red, yellow?) 30 second Retention tool used: CPR2 Concess uses price based, use red (as warning). Price tag shows 2. Try to forget CPR2 if you can!
  • 37. Power Technique #8 Use the Cover Page As the Executive Summary (Cover page is First & Last Page of Presentation : Bookend)
  • 38. Power Presentations Effective Communicators Win! Coverpage elements: 1. Descriptive Title(s) Bong De Ungria 2. Presentors’ October, 2010 name(s) 3. Date 4. Picture 5. Consistent Format Elements
  • 39. Last slide should finish with your 1 Big Idea! Explicitly showing Remind audience Thank You Of your Big Idea. Is for Beauty Blank Page Adds You can still thank Contests Only No Value audience.
  • 40. Power Technique #9 Use A Descriptive Outline Effective Communication Requires 3 Steps 1. Introduce what you will say… (Outline) 2. Say it (Body) 3. Repeat what you just said… (Conclusion)
  • 41. Wrong Outline: Generic words 1. Outline 2. Introduction 3. Body 4. Conclusion 5. Summary
  • 42. A Better outline describes…  Why use power ppt? (Intro)  Techniques (Body)  Meeting Customer Needs (Conclusion)  Why, How, Who? (Summary)
  • 43. Power Technique #10 Follow 7 x7 Rule Less than 7 lines, Less than 7 words per line Avoids Clutter Allows Emphasis of Key Ideas
  • 44. This outline is too wordy… uses complete sentences and no abbreviations. Not 7 x 7  Why do we need power presentations?  Unnecessary building distracts power presentations  There is no picture here that can liven page in this example.  A power presentor does not have cue cards. Everything he needs is in the slide.  Too many words disallow the use of accompanying pictures  Tendency to just read off (ala narrator)  See “power presentations” repeated 4 x.
  • 45. This follows 7 x 7 rule  Why use power ppt? (Intro)  Techniques (Body)  Meeting Customer Needs (Conclusion)  Why, How, Who? (Summary)
  • 46. Power Technique # 11 Make the Headline Speak (Top Red Line = Complete idea) If it is important, Explicitly state this in the head line. Think like a newspaper editor. Don’t make audience guess.
  • 47. Budget for 2002 This is a title or label. So what are you really trying to say? Current CRM Proposed CRM Increase SALES 80 144 64 COST OF SALES 48 72 24 GROSS PROFIT 32 72 40 LESS: OPERATING EXPENSE 16 21 5 FIXED COST 7 7 0 VARIABLE COST 9 14 5 LESS: ADV & PROMO 5 17 12 NET INCOME 11 35 24
  • 48. Invest 12 M in Proposed CRM Increase Income by 24 M 5. Budget for 2002 (millions) Current CRM Proposed CRM Increase SALES 80 144 64 Direct the listener’s eyes COST OF SALES 48 by highlight 24 72 boxes just This is why you are GROSS PROFIT 32 72 in newspapers. Like 40 Showing this Table! This is a good Example ofOPERATING EXPENSE LESS: a the HEADLINE 16 21 5 FIXED COST 7 7 0 VARIABLE COST 9 14 5 LESS: ADV & PROMO 5 17 12 NET INCOME 11 35 24
  • 49. If it is important, then put complete idea in the title line Uses Title. Uses Title Line. Needs explanation by Explanation is clearly presentor for audience to Shown. understand “Selective” is repeated 4 times
  • 50. Power Technique # 12 Your slide = Your notes Don’t hold a notebook, cue card Don’t say something & not show it. Slides should self-explain, stand-alone.
  • 51. Power Technique # 13 Use Combination of Text, Pictures, Dates Extra effort is worth it. Avoid moving pictures! Separate pics and text. LABEL pics.
  • 52. Use pictures to liven page…  Why use power ppt?  Techniques  Meeting Customer Needs  Why, How, Who? Moving pics distract
  • 53. Text with overlapping pictures are not readable • Why use power ppt? • Techniques • Meeting Customer Needs • Why, How, Who? Reduce picture size! (see next slide)
  • 54. Separate Text & Pics • Why use power ppt? • Techniques • Meeting Customer Needs • Why, How, Who?  Optimize size of pictures (right size = more effective)
  • 56. Caption/ date your pictures Abenson signage, Sep 2 Front End Training, Aug. 30
  • 57. Power Technique # 14 When in Doubt? Don’t 1. Leave out details you don’t understand (audience won’t know what is missing) 2. Avoid errors, controversies.
  • 59. Power Technique # 15 Use Diagrams To… 1. Explain 2. Simplify Concepts 3. Tell Stories 4. Quantify 5. Show Relationships 6. Analyze
  • 60. This is too wordy!  Paste is the combination of cementitious materials, water, air and chemical admixtures  Mortar is the combination of paste and fine aggregates  Concrete is the combination of mortar and coarse aggregates
  • 61. Diagrams explain better!  Cement  Water  Admixture  Mineral Paste (Flyash, Slag, SilicaFume)  Chemical Mortar (Superplasticizer, Retarder) Concrete  Air  Aggregates  Fine aggregates  Coarse aggregates
  • 62. Make own diagrams to simplify concepts! Hardened Cement hydration Material Cement Cement Cement expands to containin many layers spines grain g form water Various cements interlock Setting or hardening due to stronger interlock
  • 63. Tell stories using diagrams! During mixing, the cement paste (cement, water, admix, air) must completely wrap around all the aggregates. 3/8 AGGREGATE PASTE Concrete strength results from the strength of the aggregates SAND as well as the strength of the paste to paste bonding G1 AGGREGATE 3/4 AGGREGATE
  • 64. Diagrams quantify! Current PTM (primary target)  Children  Parents Current  Teachers  Religious (priests & catechists)  Nearby community Additional Target Markets  Family  Officeworkers Poor , far-flung communities Future 
  • 65. Diagrams aid analysis! Sisters visiting schools TV Mass Radio Programs Special Events (Bookfairs, Prod Launch) Customers going to Bookcenter or outlets Media people taking training program
  • 66. Diagrams show relationships! GOD Paulines Marketing Programs Customers Current CRM Proposed CRM
  • 67. Power Technique # 16 Use Pictures & Printscreens & Annotations
  • 68. Use Pictures= 1000 words! (on where concrete is used…) Slabs Beams RC (Reinforced Concrete) Walls Columns Foundations Pavement = Slab on grade
  • 69. Cite screenshot source to add credibility! Source: Portland Cement Association, USA
  • 70. Annotations help emphasize key points 4500 psi (max) 2100 psi (min)
  • 71. Power Technique # 17 Too many decimals and details confuse!
  • 72. Too many details. No emphasis! 5. Budget Jan. 1,2002 - Dec. 31, 2002 Current CRM Proposed CRM Increase SALES 80,104,304 144,187,747 64,083,443 COST OF SALES 48,062,582 72,093,874 24,031,291 GROSS PROFIT 32,041,722 72,093,874 40,052,152 LESS: OPERATING EXPENSE 16,010,020 20,442,181 4,432,161 FIXED COST 7,145,699 7,145,699 - VARIABLE COST 8,864,321 13,296,482 4,432,161 LESS: ADV & PROMO 5,456,000 16,990,000 11,534,000 NET INCOME 10,575,702 34,661,693 24,085,992
  • 73. Clear. Simple. Focus. Invest 12 M. Increase Income by 24 M 5. Budget for 2002 (millions) Current CRM Proposed CRM Increase SALES 80 144 64 COST OF SALES 48 72 24 GROSS PROFIT 32 72 40 LESS: OPERATING EXPENSE 16 21 5 FIXED COST 7 7 0 VARIABLE COST 9 14 5 LESS: ADV & PROMO 5 17 12 NET INCOME 11 35 24
  • 74. Power Technique # 18 Use numbered guideposts above Title Lines and in page separators
  • 75. Show audience where you are in the presentation Page Separators Numbered guideposts above title line
  • 76. Power Technique # 19 Make the Audience Smile! Don’t be too serious
  • 77. Use humor when appropriate Saved K N B?
  • 78. Power Technique # 20 Tell a Compelling Story Using facts, numbers, insights, pictures Know your objectives
  • 79. A Typical, Monthly Business Opcom Story 1. My financial numbers (Company) 2. Competitive Activities 3. Local trends and store issues 4. Customer Insights 5. Store Action Plans** 6. Support needed from head office** ** Must be based from 1 to 4
  • 80. What type of billiards player are you? Can you tell what ball is going to which pocket before taking the shot? Or do you strike hard and pray something
  • 81. Power Technique # 21 Practice! Practice! To avoid major, major mistakes
  • 82. Practice as if your life depended on it. 1. Don’t just practice. Perfect practice makes perfect! 2. View slideshow  in “computer” as slideshow, 3x  in “projected” presentation mode, 2x  If possible, test set-up beforehand.
  • 83. 3. Who? Who Benefits from Powerful Presentations 1. Your Audience  What’s In It for Them ?  Why Should they Listen to You?  They are paying you their TIME 2. You  Achieve your communication objectives  Get your ideas accepted, implemented 3. Interested Stakeholders  Your company, the community
  • 84. How valuable is an effective communicator?
  • 85. How valuable is an effective communicator? Steve Jobs’ contribution to Apple has been valued at $6 Billion.
  • 86. Jan. 18,2011 Steve Jobs = $ 6 Billion
  • 87. How valuable is an effective communicator? Steve Jobs’ contribution to Apple has been valued at $6 Billion. Steve’s communication skills helped Apple become the world’s most valuable brand at $ 153 billion.
  • 88. May 9,2011 Apple = $153 Billion
  • 89. Summary Effective communicators win! 1. Get What You Want 2. By Applying 21 techniques 3. To Benefit your audience, YOU, and stakeholders
  • 90. 21 Secrets of Effective Presentations (Communicate to Win Action) vCoach Bong De Ungria August 2011