SlideShare a Scribd company logo
1 of 40
Download to read offline
Preparing for a Successful Home Sale
Josette Skilling
Welcome,
I realize you have a choice when hiring an agent and truly appreci-
ate the opportunity to present my proven approach and the results
I’ve achieved for my clients. As your agent, there are several ser-
vices you can expect me to provide, including the following:
 Accurately pricing your home
 Enhancing the perceived— and real—value of your home, ena-
bling you to command a higher asking price.
 Providing unmatched marketing, including professional staging,
photography, video and custom property web sites
 Securing a qualified buyer within your specified time frame.
 Helping you to avoid the two main reasons sales fall apart: low
lender’s appraisals and problems with the home inspection.
Regardless of the price of your home, when you hire me as your
Realtor, both you and your home will be prepared for a successful
sale.
Warm regards,
Josette
Josette Skilling
Associate Broker
CEO, Founding Partner
Josette Skilling, a Realtor for over 8 years brings a wealth of
business knowledge to her career as an Associate Broker with Keller
Williams Capital Properties. With a background in IT and a degree in
French it might not seem an intuitive choice, but all have a common
element: puzzle solving. Josette's analytical skills and ability to
resolve complex issues have allowed her to transition quickly to the
complex world of real estate.
Josette's career in IT armed her with the knowledge that customer
satisfaction plays a key role in establishing loyal clients. She brings
that same caring philosophy to her relationships with her real estate
clients.
Josette is a very successful agent. She works with a team of affiliates
– title officers, inspectors, stagers, painters, contractors and more –
to guide you through every step of the home buying or selling
process. Whatever the current market conditions, Josette’s
professionalism, coupled with market knowledge, negotiation skills
and willingness to go beyond the call of duty, have allowed her to be
ranked consistently as a top professional.
While her philosophy is not common in our industry, it enables her
to work to high standards and create an environment of trust, and
frankly it's the way we'd wish to be treated.
Josette is a member of St. Dunstan’s Episcopal Church and serves on
the Executive Committee and the Vestry. She’s actively involved in
her community, with the local pool association and is on the
Montgomery County Dive League Board.
A graduate of Florida State University - go Noles! - and a transplant
to the DC area but this has become home like no other place.
 Associate Broker
 Top Agent Network (Top 1% of Agents)
 GRI, Graduate Realtor Institute
 SRES, Seniors Real Estate Services
 Member of National Association of Realtors
 Member of Maryland Association of Realtors
 Member of Greater Capital Area Association
 Serve on Grievance Committee for GCAAR
Josette’s Track Record of Success
2013
102.27%
Josette
Market
98.37%
List to Sale Ratio
What sellers keep!
2012
98%
Josette
94%
Market
Josette’s Track Record of Success
2013
15
Josette
Market
54
Days on Market
2012
18
Josette
67
Market
Josette’s Track Record of Success
Josette
$10M
Average Agent
<$1M
Hundreds of families served!
Josette’s Track Record of Success
One of the Top Ten Agents
in the Keller Williams
Region
Testimonials
“Jeanne and I had listed our home with another broker and had no success in
attracting a buyer. Josette was able to come in and identify the issues which were pre-
venting us from selling and help us to very quickly turn our home into a very saleable
product. She worked tirelessly on our behalf, even painting walls and packing boxes!
She’s a tough taskmaster but it’s truly in your best interest to listen to her wisdom – she
knows what buyers are looking for and how to make your home show up on their top 3
list.
We truly feel Josette was the catalyst in getting our home successfully under contract in
34 days, at a time when the average days on market were over 70. And every detail
along the way was taken care of for us all the way up to a very smooth and successful
settlement.
We are very thankful for Josette’s knowledge and integrity and her ability to help us
make good decisions. We recommend her without reservation as the agent who will
help you make good decisions and who will always act in your best interests”
- Sincerely, Ed and Jeanne Reedy
“Josette made the process of buying a home effortless and stress-free! As a first-time
home buyer I was a little nervous but with Josette’s guidance I was able to make an in-
formed decision with no regrets.
I appreciate that she was so knowledgeable about everything from finances to reno-
vating your home. I can’t thank Josette enough for her patience, honesty and determina-
tion in helping me get my dream home. I highly recommend Josette Skilling to anyone!”
- Nancy Bellegarde
“ Dear Josette, Thank you so much for all your help and hours of hard work for the last
few months to assist us to find the perfect home! We finally found it with your help!!
Thank you! “
- Nate and Emily
“Josette Skilling has a wealth of knowledge about the real estate business. While having
impeccably high standards and an extremely professional approach to her work, she is
also a warm and caring person who is willing to go the extra mile to achieve a successful
outcome for her clients.
She is extremely knowledgeable about the neighborhoods in the area which is particu-
larly helpful to newcomers to Maryland. At all stages of our house search, Josette
offered lots of practical assistance and much sound advice about the best way to pro-
ceed. Josette listened carefully to our hopes and expectations and showed us a number
of attractive homes any one of which would have met our needs.
Yet, she continued to offer us additional options until we found the home which we ab-
solutely loved! This upcoming move to our new home will be our second move in nine
months. It has been a trying time for our family to say the least, but Josette’s ex-
pert opinion and helpful suggestions throughout the process have made the whole expe-
rience a lot less stressful. In fact, it was actually a lot of fun! Thanks a lot!“
- Barbara Dunkley
Testimonials
My sister and I were experiencing emotional turmoil after the unexpected passing of our
father in Maryland. We were suddenly trustee's of his estate, which included his
house that he had lived in for 45 years. A friend, who knew that we had to sell the house
because we both resided out of state, introduced us to Josette. I knew right
away, during our first meeting at Dad's house, that Josette had the knowledge and expe-
rience necessary to prepare a 1960's home for sale in the present day.
She pointed out how inexpensive upgrades like new light fixtures, a fresh coat of
paint, or new glass in the kitchen cabinets, etc. would help in the sale of the house. We
were convinced and asked her to get started. She became our "general contractor",
buying light fixtures, kitchen appliances, etc., and getting quotations for other work and
repairs that needed to be done. Everything she recommended was first sent to us for
approval or discussion before she bought anything or hired anyone to work.
She also did thorough homework on the housing market in the area which helped us
establish a selling price (which was within $3,000.00 of an independent appraisal). After
all the necessary upgrades and repairs were completed, we put the house on the market
and it sold within a month. Josette is an honest, hard-working (I often received e-mails
from her late in the evening) and dedicated realtor. She is also a great "diplomat" and
negotiator who was willing to listen to us and be sensitive to our needs and situa-
tion. How great it was to know that, 600 miles away, we had a highly competent realtor
in Josette working "on our side".
- David Young & Sue Vodola
“What more can you ask for in a buyer’s agent? Josette Skilling fulfills every expectation.
I can’t remember ever giving 5 stars for anything but this is a welcome exception. Jo-
sette’s years of experience shone through in my dealings with her over the course of a
year and a bit when we were searching for a home with some pretty specific criteria.
She displayed utmost professionalism, untold patience and an acute understanding of
our personal needs, our timing, our financing and general situation. She is not one of
those agents who rushes you into signing anything. She takes the time to understand
what you want and most of all she listens – a rare quality these days.
Combine that with her in depth knowledge of the local market and we knew we had a
very special agent working for us. We have been in our home now for almost 6 months
and we love it. I have absolutely no hesitation in recommending Josette to any prospec-
tive buyer or seller. “
- Matt Byrne
“Josette made my home buying experience great. She got to know my tastes quickly and
found some great houses to look at. Once I found the house, Josette introduced me to
online forms. It was so quick and easy. No waiting, no going to a lawyers office, it's very
efficient. During the process, Josette sent me helpful emails so I knew what to expect
next. She also has a great rolodex of people to fix any situation that may come up. I
highly recommend Josette if you are buying a home! “
- Steve Greehan
“OUTSTANDING AGENT!!! Josette found us a rental property last year, so when our
dream home unexpectedly came on the market, we called Josette. She had an offer
ready within 24 hours. She persevered through some uniquely difficult circumstances,
and got us our new house. If you want excellent, personal, and timely real estate service,
have Josette on your speed dial. “
- Keith Alfieri
Testimonials
“Josette made the process of buying this home so easy for us even though it
was a very difficult transaction with the financing. We love our home and can’t
wait to make the changes that will make it our own! We would recommend her
to any of our friends…”
Jen & Mathew
“Jon & I have searched daily online for homes. We have met numerous agents
at open houses. A couple agents showed us a listing that was from their com-
pany but not their personal listing. Due to various factors such as personality,
organization skills (lacking), fee structure/paperwork, experience, knowledge of
the neighborhood – none of these agents were a good fit for us. Last week, the
Soper Street listing popped up on Homesdatabase. I called the 800 number. I
explained to you what I was looking for and you provided me with information
that I could not get myself. When you showed the listing and then convinced
me to take a look at the Chiswell property (even though I thought it was ½ of
the size it was – due to tax records), you came armed with even more data. I
was instantly impressed with all the research you had done on the area. Your
paperwork was organized, informative, clear. You helped me visualize living in
the house. You were personable, non pressuring and “with it”. I realized that
before we even got to Chiswell Road. It was an automatic fit. When I called my
husband to come over and see Chiswell, I told him we found our agent. Since
our signing with you, you have continued to provide the same outstanding ser-
vice. This is one of the most important transitions in my life and I had been
praying for months to find the right person to guide us through it. You may
think it hokey, but I believe God planted you on phone duty that day. You have
been exactly who we were looking for. Thank you for making this process go so
smoothly. 17 more days!! “
“I never had a chance to write a review about my experience working with a real estate
agent before and I respect Josette's professionalism and dedication to her work too
much to Google something like "a good review for a real estate agent" so I can cut and
paste something bland and unassuming about "attention to detail" and "zero- stress
experience" or "savvy, personable personality" etc., etc. In fact, all the above is very
true about working with Josette, who indeed neither showed any signs of tiredness of
me becoming a home-buying version of Bridezilla nor became less attentive to my
somewhat irrational demands and budgeting expectations. My search is finally over
and my closing date is set and I can't say anything more than "Thank you, Josette, that
couldn't have been done without you. And I wouldn't try it without you in the fu-
ture." Dimitri Kirin
My wife and I recently moved from San Francisco and were very excited at the prospect
of purchasing a home in Maryland. We chose to work with several agents in the Mont-
gomery County area to ensure that we found an agent we could work well with and to
ensure we had someone who had our interests in mind. We were referred to Josette
Skilling by a close family friend; and after our initial meeting, we decided that she was
the agent for us. During our home search, Josette’s ability to provide us with detailed
information about homes in specific areas helped us narrow our choices. When we
chose Clarksburg, Josette made sure we understood the building situation and per-
mitting issues for new construction there. Josette helped to point out possible risks and
areas of concern while we moved forward with the home buying process. Her negotia-
tion skills helped us to structure an aggressive offer that was accepted by the seller. We
were very pleased with Josette’s efforts during our home buying process. She was ac-
cessible, a pleasure to work with, and very professional. She treated our home buying
process as if she was buying the home herself. We confidently felt that she was helping
us find our perfect home instead of trying to sell us a house. We would highly recom-
mend Josette Skilling to those searching for their dream home.”
- Bryan and Lisa Suit
Testimonials
“Congratulations, Josette! They are definitely lucky to have you. We have never, ever
worked with an agent that did more for us than you. You really know your stuff, you
aren't afraid to get your hands dirty getting a house ready, and you are a whiz at tech-
nology and comparison shopping. Cheers to your new company.”
- Catherine
“Definitely a five star Realtor. Very experienced, knowledgeable, and tenacious in her
dealings. A true professional in every sense of the word.”
- Jim Luensman
“Josette helped us act quickly to sell our home at a very good price and to buy a new
home in parallel transactions. Her advice on preparing our home to show was absolutely
correct and useful--the house showed once and the offers poured in. Josette stayed in
touch in person, by phone and by email so that she knew what we were doing and what
we needed and she advised us as to all aspects of the sale...she sat in with us at the
closings just to be sure that no loose ends remained. We recommend her as strongly as
possible. “
- Ray Donnelly
“Josette got us through another impossible real estate nightmare with a positive out-
come. She dealt with everything with professionalism and integrity, and in our case,
these were the key factors of getting this deal done. She is patient and responsive, and
she treated us as if we were her only client. We highly recommend Josette to anyone!”
- CC Choi
“Working with Josette was an outstanding experience. She was patient, thorough and
knowledgeable. Most importantly Josette was genuinely interested in helping us find
the right home. We drove away from all of our interactions with Josette thinking about
how much we enjoyed working with her. Even other agents commented on what a
pleasure she was to work with. To us that spoke volumes about her professionalism and
integrity. We would recommend Josette to anyone.”
- Aaron & Maura Davis
“Without Josette, we wouldn't have been able to get through the whole process of a
short sale. She was very responsive, thorough, and very patient in explaining everything
to us, a first time home buyer. It took over 4 months for us to finally close on the condo,
though seemed like forever, it could have been much worse as we had 2 impossible
banks to deal with. But Josette worked diligently with the seller's agent, with her exper-
tise in short sale, she got us our first home probably in the shortest possible time. Thank
you so much, Josette!!“
- CC and Daniel
“Josette quite simply delivers what she promises. She was systematic and deliberate in
her processes which translated to the stepwise sale of my home with minimal stress
on myself or my family.”
- Mark Carmichael
“Definitely a five star Realtor. Very experienced, knowledgeable, and tenacious in her
dealings. A true professional in every sense of the word.”
- Jim Luensman
Testimonials
“Josette helped us sell our condo and buy our home. I don’t think I could say enough
about how wonderful she is to work with. On the seller side, Josette gave us realistic and
concrete goals to get the condo ready. By following her suggestions, the place looked
amazing and sold quickly.
On the buyer side, Josette is very patient and provides helpful guidance. She seemed to
never tire of showing us homes, sending us listings, or acting as a sounding board as we
figured out what was best for our family.
One thing that struck me when we were selling our condo was a comment the buyer’s
agent made. She complimented us on what a professional and honest agent we were
working with. Although I don’t know what led her to say that, I was not surprised. Jo-
sette has a lot of integrity and she clearly cares about her clients.
Josette is a pleasure to work with and we are confident she has our family’s best inten-
tions in mind. We look forward to working with her in the future!”
- Aaron and Maura Davis
“Working with Josette was a joy, and she made our transition to our dream-come-true
condo happen much faster and more manageably than we ever would have thought.
Her knowledge of our community and the real estate market here is deep and thorough.
She knew how to handle every detail. She explained the steps and strategy thoroughly,
so we understood what was happening.
She linked us up with other extraordinary professionals, e.g. a mortgage broker who was
a gem. Her high energy and positive attitude were infectious, and swept us along
through parts of the process that might otherwise have been tedious. And, wow, did her
strategy ever pay off! When our house went on the market, it was like the Oklahoma
Land Rush! The open houses were packed, we had multiple offers within just a few days,
and the house sold well above listing price.
We give her our highest recommendation, and thanks.”
- Sue Carroll & Ray Donnelly
“I cannot say enough positive things about Josette Skilling. She made the process of
selling our home and purchasing a new home so manageable. With her expertise and by
following her advice, our home was under contract in less than 2 days. And we are so
happy in our new home, which is in the location we hoped for and has everything we
need. Josette made herself available to us at all times and was a resource for all of our
questions. I would recommend working with her to anyone who wants to find and buy,
or sell their home, with as little headache as possible!”
- Erika Schwartz
“Josette was wonderful to deal with. She worked with us and our bizarre schedules—
with one person local and one person out of state, it was a struggle to see all that we
wanted in our small windows of availability. She went above and beyond to make sure
that we saw everything.
Josette was helpful in explanations of the market at the time—the slow response for
short sales etc.
She helped get us a tremendous deal on the house we ended up purchasing. Even
though it was a foreclosure, it was pretty painless in the end
We would definitely work with her again!”
- Steve & Kara Springer
“Josette was an ideal partner in searching for a house we loved and could afford. She
was accessible and upbeat every step of the way. Josette’s knowledge of all aspects, and
lack of pressure to decide until we were ready, made for a great process.”
- JBM
Testimonials
“It was an enjoyable experience working with Josette Skilling when selling our home in
Montgomery County, Maryland. She was pleasant to work with and always responded
to our communications in a timely manner. Her knowledge and experience were invalua-
ble in helping us make our decisions.
Josette explained the real estate “game” so that we understood it from both the sellers
and buyers perspectives. She recognized a mistake by the buyer’s agent that saved us
time and money in completing the process of selling our home.”
- James Luensman
Why a Team?
Specialists
No detail is left to chance
The Process
The flow of a sale
How Homes Sell
Understanding how buyers evaluate homes
The marketing I will do to promote your home has only one purpose - to in-
crease awareness among potential buyers leading to in person showings.
Once buyers reach your front door, the job of marketing is over.
Your house must now compete with other active properties in two areas:
Features and Price.
If your home has more features that appeal to buyers - or your home is
priced lower than comparable homes - your home will stand out as the better
value.
Conversely, if your home lacks the features that potential buyers desire, your
only option is to compete on price.
To be effective, your home should stand out as one of the top two to three
best values in your immediate marketplace.
Price
Pricing Your Home for a Successful Sale
Pricing your home accurately is the most effective way to
ensure a successful sale. Allow me to repeat that—pricing
your home accurately is the most effective way to ensure a
successful sale.
No amount of marketing can sell an overpriced home.
Many sellers are tempted to list their home with the agent
who quotes the highest price.
Please keep in mind, the agent doesn't set the price—the
market will set the price, or value, for your home.
Factors that Influence Market Value:
 Supply & Demand
 Economic Conditions
 Asking & Selling Prices of Competing Homes
 Your Home’s Condition
 Buyer’s Perception of Your Home
Factors with Little or No Influence on
Market Value:
 The price the seller paid for the house
 The seller’s expected net proceeds
 The amount spent on improvements
Price
Pricing Your Home for a Successful Sale
Price
Professional Appraisal
The most effective method of pricing your home is to have a
professional appraisal. When you list - and close - your
home with me, I recommend a pre listing appraisal by the
area’s most respected firm.
Benefits of having a professional appraisal:
 You receive an unbiased, third party opinion of the mar-
ket value of your home by a trained professional.
 You are positioned to quickly recognize and respond to a
market offer.
 You are positioned to effectively challenge a low lender’s
appraisal of your home, maintaining your higher contract
price. A lender will consider a well-known appraiser’s
valuation—they will not consider an estimate provided
by a real estate agent.
 You avoid the common practice of a real estate agent
“buying your listing” by suggesting a higher price than
can be achieved. Because the agent would then be reluc-
tant to suggest a price reduction early in the marketing
process, you lose valuable time during those critical first
several weeks on the market.
“Having a pre-listing appraisal not only
helped us sell faster but we saved over
$40,000 by using our appraisal to success-
fully challenge the low lender’s appraisal.
That savings more than covered the fee!”
Condition
Preparing Your Home for a Successful Sale
With the typical agent, you only discover potential deal-killing re-
pairs after you are already under contract—when the buyer hires a
home inspector to scrutinize every aspect of your home.
When you list—and close—your home with me, I’ll recommend a pre
-listing inspection by one of the area’s most experienced, and re-
spected inspection firms.
Discovering and repairing problems early in the marketing process
places you in control, eliminating the stress of making repairs on the
buyer’s schedule. Having your house in move in condition also helps
you avoid delays to closing and demonstrates to buyers, agents and
the buyer’s home inspector that your house has been very well main-
tained. We want buyers to focus on how they would live in your
home—not what they would have to repair.
Additionally, your house will stand out from the competition as a
better value and command a higher price.
I will also recommend trustworthy, professional contractors to ad-
dress any repairs that are needed. The extent to which these repairs
are made will affect your asking price. You have the ability to com-
mand a higher asking price, and substantiate it, when your home is
in top condition.
I
n a Maritz Research poll, 63% of
buyers responded that they
would pay more for a house that
is move in ready.
Condition
Home Warranty
While your home is listed with me I recommend it be
covered by a home warranty which will transfer to the
buyer. The benefit to you is the normal day to day re-
pairs are covered under the plan while your home is
listed.
By advertising a comprehensive warranty for your
home, we increase buyer confidence in your home and
set you apart from the competition.
Condition
Home Staging
Once we have had your home inspected and made the neces-
sary repairs, we will focus on presentation. You will only get
one opportunity to make a positive first impression with po-
tential buyers. Well staged homes look better, photograph
better, show better and sell faster than non-staged homes.
When you list—and close—your home with me I’ll have
scheduled a consultation with one of our area’s most experi-
enced professional stagers.
Home staging is not decorating. Decorating appeals to the
person living in the house; staging is positioning the house
to appeal to the psychological needs of buyers by creating a
series of impressions which build an emotional connection
to help buyers imagine living in the home.
An AOL Money & Finance poll revealed that 87%of respond-
ents said home presentation made a difference in most
sales.
Also, while many agents overlook the presentation of your
home and simply push for price reductions the problems—
whether perceived or real—still exist.
Marketing
Marketing your home for a successful sale
Your home is now priced accurately and looks great.
Let’s show it off!
The marketing of your home will reflect an established
history of how buyers search for, and purchase, homes.
 95% of buyers use the Internet to search for homes
 85% of all sales in the area are co-brokered. This
means there is a listing agent who represents you,
the seller, and another agent who represents the
buyer of your home. As a result, marketing to Real-
tors is our most productive activity.
 The most effective way to get the attention of pro-
ductive agents is through accurate pricing and great
photography.
Marketing
After your home is staged, I will pay to have your home
photographed by a superb home interiors photogra-
pher.
With 95% of home buyers searching the Internet, pro-
fessional photography is critical to any comprehensive
marketing plan.
More people will view your home online than will ever
visit it personally. Getting, and holding, their attention
with professional photography is one way to increase
the probability of the in person showing. Remember
the first showing is now on the Internet!
“Buyers perceive homes with professional photog-
raphy to be worth, on average, 12% more than the
actual price.”
The Wall Street Journal
Professional photography
Marketing
Professional floor plans
When you list—and close—your home with me I will pay
to have professional floor plans created so that buyers
have an accurate view of your home’s layout and square
footage.
These professionally produced architectural drawings are
also a benefit with appraisers who appreciate having a
floor plan in place when they begin their work.
Details like this make your home stand out among all other
homes on the market.
Marketing
I will place your home on 500 of the world’s leading websites for unmatched exposure.
Internet marketing
Marketing
Internet marketing
Marketing
Internet marketing
Marketing
Internet marketing
Marketing
Bethesdabuzz
This site is a buyer magnet! Optimized for Google searches—or highly leveraged with Google Adwords — it is ex-
ceptional at drawing in buyers to any area we target. We can track the buyers’ interest in certain homes, price rang-
es, areas of interest, school zones. We know how many times they’ve looked at homes and when we know there is a
home which fits their criteria we can text, email and phone that buyer directly.
No more waiting for them to come to us!
Marketing
Buyers
Everything we do is designed
with getting buyers in mind!
The massive marketing cam-
paign begins on day one and
we can report back to you
just how and where your
home is being viewed on the
Internet.
Our sites work together to
increase the views of your
home exactly where buyers
are looking.
With our buyer website we
attract them in with beauti-
ful photos of your home and
then follow up directly with
them. We are excellent at
matching buyers who are
looking in the market with
new homes.
Marketing
Your home will be marketed extensively on Face-
book, the word’s leading social media site.
I will market your home using several proven ap-
proaches, including highly targeted ads, video, pho-
tos and more.
Facebook represents an opportunity to reach tens
of thousands of local residents on a site where they
already spend a lot of time.
Visit my Facebook Business Page
Twitter, Pinterest, and Google+ are all options
we use to get the word about your home.
Social media marketing
Marketing
Interactive mobile marketing
 More homes are new viewed on Zillow and
Trulia mobile than web
 155 million homes viewed on mobile in March
2012
Mobile is the critical space to conquer. We have a
superb mobile app the buyers use to search and
everything we do is optimized for the small screen.
Your buyers are making their selections on the web.
Your first showing is on the Internet and often on
the phone!
Marketing
Open Houses
Before the Open House I will:
 Promote your open house on real estate web sites (see Internet marketing cam-
paign)
 Feature your home with driving directions on all real estate web sites
 Use highly recognizable local publications to attract the most buyers
 Invite people in your area via door hangers
 Prepare handouts with photos/features of your home to give to buyers
 Display a minimum of 8 directional signs (where allowed)
During the Open House I will:
 Register all guests
 Sell your home’s benefits as I escort guests through the property
 Advertise your home’s affordability through mortgage’s affordability sheets
After the Open House I will:
 Follow up with all prospects and send thank you notes
 Answer questions, gauge interest, and arrange for private visits
 Contact seller to update on activity
Marketing
Your home will not only be marketed through universal
channels such as the Internet, print advertising, the
Multiple Listing Service, and signage. I will also market
internally to our KWCP sales force of highly productive
agents—each with their own connections which forms
a rich source of prospects, buyers and referrals.
This “market within a market” results in the most effi-
cient transaction environment in the Metro area.
As a top agent in the area, I am part of the exclusive Top
Agent Network which allows me to network and pre–
market listings to the busiest and most productive
agents anywhere.
We also use many Facebook groups to announce list-
ings, both national and international. Because we are
so well connected across the globe, we can get the word
out very quickly and connect buyers and sellers.
A market within a market
“Top Agent Network (TAN) is the pri-
vate online club where the verified
top 10% real estate agents in local
markets collaborate & exchange val-
uable Non-MLS information.
These advance communications help
TAN members sell more homes while
attracting more clients.”
Marketing
I mail thousands of postcards each month. Your home
will be featured on at least two of those mailings, in-
creasing awareness among local buyers.
Print marketing
Service
Showing Service
 Professionally managed showings. No agents calling you directly and a
complete record of every visit to your home.
 Feedback requests sent multiple times
Service
In addition to the services we’ve covered you can ex-
pect me to provide the following:
 Attentive one-on-one service. The responsibility of
managing your home is never passed off to other
agents or assistant. My staff and I are full commit-
ted to your success.
 Regular communications regarding every aspect of
my efforts and the results of those efforts as well
as any changes in the market, including new list-
ings, price changes of competing homes, sales and
how we should re-position your property to re-
main competitive.
 For your convenience we offer electronic docu-
ment storage/sharing and signatures
 Assistance negotiating offers and preparing con-
tracts.
 Attending the closing to ensure all contract provi-
sions have been met and that you are fully satisfied
with the results of your sale.
What else you can expect from me
Thank You
Thank you for the privilege and opportunity to work
with you. As always, feel free to call me if you have
any questions. I look forward to meeting with you to
achieve a successful sale.
Josette Skilling, CEO
Morrison Skilling & Mathews Team
Keller Williams Capital Properties
7801 Woodmont Avenue
Bethesda, MD 20814
Office: 240-383-1350
Cell: 301-385-9213
j.skilling@verizon.net
www.bethesdabuzz.com

More Related Content

What's hot

Jacqui & Jay Brochure
Jacqui & Jay BrochureJacqui & Jay Brochure
Jacqui & Jay BrochureJay Dellar
 
Homebuyer's Guide
Homebuyer's GuideHomebuyer's Guide
Homebuyer's GuideKen Snyder
 
Kw home buying_packet
Kw home buying_packetKw home buying_packet
Kw home buying_packetHarry Stine
 
Preparing for a successful sale
Preparing for a successful salePreparing for a successful sale
Preparing for a successful salejwieloch
 
Nili Hudson's Testimonials
Nili Hudson's TestimonialsNili Hudson's Testimonials
Nili Hudson's TestimonialsNili Hudson
 
Testimonials
TestimonialsTestimonials
TestimonialsKathy Borg
 
Kelly Testimonials
Kelly TestimonialsKelly Testimonials
Kelly TestimonialsEileen Kelly
 
Jason Heffron, Austin Realtor Pre Listing Overview
Jason Heffron, Austin Realtor Pre Listing OverviewJason Heffron, Austin Realtor Pre Listing Overview
Jason Heffron, Austin Realtor Pre Listing OverviewJason Heffron, Austin REALTOR
 
satisfied-clients - FINAL
satisfied-clients - FINALsatisfied-clients - FINAL
satisfied-clients - FINALGloria Thomas
 
Denny listing presentation
Denny listing presentationDenny listing presentation
Denny listing presentationMike'n Rosenhahn
 
CHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATE
CHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATECHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATE
CHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATEChris Gubb
 
JessicaPankratzBROCHURE2016
JessicaPankratzBROCHURE2016JessicaPankratzBROCHURE2016
JessicaPankratzBROCHURE2016Jessica Pankratz
 
Denny listing presentation
Denny listing presentationDenny listing presentation
Denny listing presentationMike'n Rosenhahn
 
Karan's Testimonials
Karan's TestimonialsKaran's Testimonials
Karan's TestimonialsKaran Bambacas
 
Karin Carson - TESTIMONIALS updated 4.27.15
Karin Carson - TESTIMONIALS updated 4.27.15Karin Carson - TESTIMONIALS updated 4.27.15
Karin Carson - TESTIMONIALS updated 4.27.15Karin Carson
 

What's hot (20)

Testimonials
TestimonialsTestimonials
Testimonials
 
TESTIMONIAL
TESTIMONIALTESTIMONIAL
TESTIMONIAL
 
Jacqui & Jay Brochure
Jacqui & Jay BrochureJacqui & Jay Brochure
Jacqui & Jay Brochure
 
Homebuyer's Guide
Homebuyer's GuideHomebuyer's Guide
Homebuyer's Guide
 
Kw home buying_packet
Kw home buying_packetKw home buying_packet
Kw home buying_packet
 
Client Testimonials
Client Testimonials Client Testimonials
Client Testimonials
 
Preparing for a successful sale
Preparing for a successful salePreparing for a successful sale
Preparing for a successful sale
 
Nili Hudson's Testimonials
Nili Hudson's TestimonialsNili Hudson's Testimonials
Nili Hudson's Testimonials
 
Testimonials
TestimonialsTestimonials
Testimonials
 
Kelly Testimonials
Kelly TestimonialsKelly Testimonials
Kelly Testimonials
 
Jason Heffron, Austin Realtor Pre Listing Overview
Jason Heffron, Austin Realtor Pre Listing OverviewJason Heffron, Austin Realtor Pre Listing Overview
Jason Heffron, Austin Realtor Pre Listing Overview
 
Saria Reviews
Saria ReviewsSaria Reviews
Saria Reviews
 
Testimonials
TestimonialsTestimonials
Testimonials
 
satisfied-clients - FINAL
satisfied-clients - FINALsatisfied-clients - FINAL
satisfied-clients - FINAL
 
Denny listing presentation
Denny listing presentationDenny listing presentation
Denny listing presentation
 
CHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATE
CHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATECHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATE
CHRIS GUBB'S CLIENT REVIEWS // RIDGEWOOD HOMES FOR SALE, RIDGEWOOD REAL ESTATE
 
JessicaPankratzBROCHURE2016
JessicaPankratzBROCHURE2016JessicaPankratzBROCHURE2016
JessicaPankratzBROCHURE2016
 
Denny listing presentation
Denny listing presentationDenny listing presentation
Denny listing presentation
 
Karan's Testimonials
Karan's TestimonialsKaran's Testimonials
Karan's Testimonials
 
Karin Carson - TESTIMONIALS updated 4.27.15
Karin Carson - TESTIMONIALS updated 4.27.15Karin Carson - TESTIMONIALS updated 4.27.15
Karin Carson - TESTIMONIALS updated 4.27.15
 

Similar to Marketing plan

Testimonials
TestimonialsTestimonials
TestimonialsLiz Rhodes
 
Preparing for a Successful Home Sale
Preparing for a Successful Home SalePreparing for a Successful Home Sale
Preparing for a Successful Home SaleJackieGammie
 
Buyer presentation powerpoint
Buyer presentation powerpointBuyer presentation powerpoint
Buyer presentation powerpointwbcgraphics
 
A guide to selling your home!
A guide to selling your home!A guide to selling your home!
A guide to selling your home!Brett Reece
 
Preparing for a Successful Home Sale
Preparing for a Successful Home SalePreparing for a Successful Home Sale
Preparing for a Successful Home SaleCasie Hughes
 
TMG Marketing Presentation v2
TMG Marketing Presentation v2TMG Marketing Presentation v2
TMG Marketing Presentation v2Jim Moreno
 
cipolla brochure 2010-new
cipolla brochure 2010-newcipolla brochure 2010-new
cipolla brochure 2010-newConnie Bogucki
 
Ready to Sell Your House?
Ready to Sell Your House? Ready to Sell Your House?
Ready to Sell Your House? Yvonne Motley
 
Rodeo Realty Marketing Presentation
Rodeo Realty Marketing PresentationRodeo Realty Marketing Presentation
Rodeo Realty Marketing PresentationCorinne Castro
 
Susan Heater 2009 Presentation
Susan Heater 2009 PresentationSusan Heater 2009 Presentation
Susan Heater 2009 Presentationguest55e0db
 
Interiors Revitalized Portfolio
Interiors Revitalized PortfolioInteriors Revitalized Portfolio
Interiors Revitalized Portfoliointrev
 
Land and farm presentation 2016
Land and farm presentation 2016Land and farm presentation 2016
Land and farm presentation 2016Pat & Michelle Jones
 
Preparing For a Successful Sale
Preparing For a Successful SalePreparing For a Successful Sale
Preparing For a Successful SaleErin Buckalew
 
Buyer\'s Packet2011
Buyer\'s Packet2011Buyer\'s Packet2011
Buyer\'s Packet2011midlandcasa
 
Client Testimonials
Client TestimonialsClient Testimonials
Client TestimonialsDan Ewbank
 

Similar to Marketing plan (20)

Referrals
ReferralsReferrals
Referrals
 
Testimonials
TestimonialsTestimonials
Testimonials
 
Preparing for a Successful Home Sale
Preparing for a Successful Home SalePreparing for a Successful Home Sale
Preparing for a Successful Home Sale
 
Buyer presentation powerpoint
Buyer presentation powerpointBuyer presentation powerpoint
Buyer presentation powerpoint
 
DebbieC_trifold
DebbieC_trifoldDebbieC_trifold
DebbieC_trifold
 
A guide to selling your home!
A guide to selling your home!A guide to selling your home!
A guide to selling your home!
 
Preparing for a Successful Home Sale
Preparing for a Successful Home SalePreparing for a Successful Home Sale
Preparing for a Successful Home Sale
 
TMG Marketing Presentation v2
TMG Marketing Presentation v2TMG Marketing Presentation v2
TMG Marketing Presentation v2
 
cipolla brochure 2010-new
cipolla brochure 2010-newcipolla brochure 2010-new
cipolla brochure 2010-new
 
Ready to Sell Your House?
Ready to Sell Your House? Ready to Sell Your House?
Ready to Sell Your House?
 
Rodeo Realty Marketing Presentation
Rodeo Realty Marketing PresentationRodeo Realty Marketing Presentation
Rodeo Realty Marketing Presentation
 
Susan Heater 2009 Presentation
Susan Heater 2009 PresentationSusan Heater 2009 Presentation
Susan Heater 2009 Presentation
 
Interiors Revitalized Portfolio
Interiors Revitalized PortfolioInteriors Revitalized Portfolio
Interiors Revitalized Portfolio
 
Buyer's Tips Sheet From Urban Cool KC
 Buyer's Tips Sheet From Urban Cool KC Buyer's Tips Sheet From Urban Cool KC
Buyer's Tips Sheet From Urban Cool KC
 
Land and farm presentation 2016
Land and farm presentation 2016Land and farm presentation 2016
Land and farm presentation 2016
 
Preparing For a Successful Sale
Preparing For a Successful SalePreparing For a Successful Sale
Preparing For a Successful Sale
 
Buyer\'s Packet2011
Buyer\'s Packet2011Buyer\'s Packet2011
Buyer\'s Packet2011
 
Listing pp
Listing ppListing pp
Listing pp
 
Reviews
ReviewsReviews
Reviews
 
Client Testimonials
Client TestimonialsClient Testimonials
Client Testimonials
 

Recently uploaded

Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...
Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...
Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...AditiAlishetty
 
Prestige Sector 94 at Noida E Brochure.pdf
Prestige Sector 94 at Noida E Brochure.pdfPrestige Sector 94 at Noida E Brochure.pdf
Prestige Sector 94 at Noida E Brochure.pdfsarak0han45400
 
Experion Elements Sector 45 Noida_Brochure.pdf.pdf
Experion Elements Sector 45 Noida_Brochure.pdf.pdfExperion Elements Sector 45 Noida_Brochure.pdf.pdf
Experion Elements Sector 45 Noida_Brochure.pdf.pdfkratirudram
 
MADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdf
MADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdfMADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdf
MADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdfknoxdigital1
 
The Role of Mortgage Brokers in Retirement Housing: Key Considerations
The Role of Mortgage Brokers in Retirement Housing: Key ConsiderationsThe Role of Mortgage Brokers in Retirement Housing: Key Considerations
The Role of Mortgage Brokers in Retirement Housing: Key Considerationssunlite Mortgage
 
Namrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdf
Namrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdfNamrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdf
Namrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdfPrachiRudram
 
Anandtara Iris Residences Mundhwa Pune Brochure.pdf
Anandtara Iris Residences Mundhwa Pune Brochure.pdfAnandtara Iris Residences Mundhwa Pune Brochure.pdf
Anandtara Iris Residences Mundhwa Pune Brochure.pdfabbu831446
 
Covid 19 and Market Impact during the Pandemic
Covid 19 and Market Impact during the PandemicCovid 19 and Market Impact during the Pandemic
Covid 19 and Market Impact during the PandemicTim Wilmath
 
Kohinoor Hinjewadi Phase 2 Pune | E-Brochure
Kohinoor Hinjewadi Phase 2 Pune | E-BrochureKohinoor Hinjewadi Phase 2 Pune | E-Brochure
Kohinoor Hinjewadi Phase 2 Pune | E-BrochureOmanaConsulting
 
Ajmera Prive at Juhu, Mumbai E-Brochure.pdf
Ajmera Prive at Juhu, Mumbai  E-Brochure.pdfAjmera Prive at Juhu, Mumbai  E-Brochure.pdf
Ajmera Prive at Juhu, Mumbai E-Brochure.pdfManishSaxena95
 
DLF Plots Sriperumbudur in Chennai E Brochure Pdf
DLF Plots Sriperumbudur in Chennai E Brochure PdfDLF Plots Sriperumbudur in Chennai E Brochure Pdf
DLF Plots Sriperumbudur in Chennai E Brochure Pdfashiyadav24
 
Kumar Fireworks Hadapsar Link Road Pune Brochure.pdf
Kumar Fireworks Hadapsar Link Road Pune Brochure.pdfKumar Fireworks Hadapsar Link Road Pune Brochure.pdf
Kumar Fireworks Hadapsar Link Road Pune Brochure.pdfBabyrudram
 
Brigade Neopolis Kokapet, Hyderabad E- Brochure
Brigade Neopolis Kokapet, Hyderabad E- BrochureBrigade Neopolis Kokapet, Hyderabad E- Brochure
Brigade Neopolis Kokapet, Hyderabad E- Brochurefaheemali990101
 
Partner With the Golden Life Community for Single Women Over 55
Partner With the Golden Life Community for Single Women Over 55Partner With the Golden Life Community for Single Women Over 55
Partner With the Golden Life Community for Single Women Over 55Ron Surz
 
83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi
83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi
83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhidollysharma2066
 
8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living 8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living Farmland Bazaar
 
Mahindra Vista Kandivali East Mumbai Brochure.pdf
Mahindra Vista Kandivali East Mumbai Brochure.pdfMahindra Vista Kandivali East Mumbai Brochure.pdf
Mahindra Vista Kandivali East Mumbai Brochure.pdfPrachiRudram
 
Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857
Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857
Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857delhimodel235
 

Recently uploaded (20)

Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...
Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...
Affordable and Quality Construction SVTN's Signature Blend of Cost-Efficiency...
 
Prestige Sector 94 at Noida E Brochure.pdf
Prestige Sector 94 at Noida E Brochure.pdfPrestige Sector 94 at Noida E Brochure.pdf
Prestige Sector 94 at Noida E Brochure.pdf
 
Experion Elements Sector 45 Noida_Brochure.pdf.pdf
Experion Elements Sector 45 Noida_Brochure.pdf.pdfExperion Elements Sector 45 Noida_Brochure.pdf.pdf
Experion Elements Sector 45 Noida_Brochure.pdf.pdf
 
MADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdf
MADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdfMADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdf
MADHUGIRI FARM LAND BROCHURES (11)_compressed (1).pdf
 
The Role of Mortgage Brokers in Retirement Housing: Key Considerations
The Role of Mortgage Brokers in Retirement Housing: Key ConsiderationsThe Role of Mortgage Brokers in Retirement Housing: Key Considerations
The Role of Mortgage Brokers in Retirement Housing: Key Considerations
 
Namrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdf
Namrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdfNamrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdf
Namrata 7 Plumeria Drive Pimpri Chinchwad Pune Brochure.pdf
 
Anandtara Iris Residences Mundhwa Pune Brochure.pdf
Anandtara Iris Residences Mundhwa Pune Brochure.pdfAnandtara Iris Residences Mundhwa Pune Brochure.pdf
Anandtara Iris Residences Mundhwa Pune Brochure.pdf
 
Covid 19 and Market Impact during the Pandemic
Covid 19 and Market Impact during the PandemicCovid 19 and Market Impact during the Pandemic
Covid 19 and Market Impact during the Pandemic
 
Call Girls in Mahavir Nagar whatsaap call US +919953056974
Call Girls in Mahavir Nagar  whatsaap call US  +919953056974Call Girls in Mahavir Nagar  whatsaap call US  +919953056974
Call Girls in Mahavir Nagar whatsaap call US +919953056974
 
Kohinoor Hinjewadi Phase 2 Pune | E-Brochure
Kohinoor Hinjewadi Phase 2 Pune | E-BrochureKohinoor Hinjewadi Phase 2 Pune | E-Brochure
Kohinoor Hinjewadi Phase 2 Pune | E-Brochure
 
Ajmera Prive at Juhu, Mumbai E-Brochure.pdf
Ajmera Prive at Juhu, Mumbai  E-Brochure.pdfAjmera Prive at Juhu, Mumbai  E-Brochure.pdf
Ajmera Prive at Juhu, Mumbai E-Brochure.pdf
 
young call girls in Lajpat Nagar,🔝 9953056974 🔝 escort Service
young call girls in Lajpat Nagar,🔝 9953056974 🔝 escort Serviceyoung call girls in Lajpat Nagar,🔝 9953056974 🔝 escort Service
young call girls in Lajpat Nagar,🔝 9953056974 🔝 escort Service
 
DLF Plots Sriperumbudur in Chennai E Brochure Pdf
DLF Plots Sriperumbudur in Chennai E Brochure PdfDLF Plots Sriperumbudur in Chennai E Brochure Pdf
DLF Plots Sriperumbudur in Chennai E Brochure Pdf
 
Kumar Fireworks Hadapsar Link Road Pune Brochure.pdf
Kumar Fireworks Hadapsar Link Road Pune Brochure.pdfKumar Fireworks Hadapsar Link Road Pune Brochure.pdf
Kumar Fireworks Hadapsar Link Road Pune Brochure.pdf
 
Brigade Neopolis Kokapet, Hyderabad E- Brochure
Brigade Neopolis Kokapet, Hyderabad E- BrochureBrigade Neopolis Kokapet, Hyderabad E- Brochure
Brigade Neopolis Kokapet, Hyderabad E- Brochure
 
Partner With the Golden Life Community for Single Women Over 55
Partner With the Golden Life Community for Single Women Over 55Partner With the Golden Life Community for Single Women Over 55
Partner With the Golden Life Community for Single Women Over 55
 
83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi
83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi
83770-87607 ۞Call Girls In Near The Park Hotel (Cp) Delhi
 
8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living 8 Key Elements for Comfortable Farmland Living
8 Key Elements for Comfortable Farmland Living
 
Mahindra Vista Kandivali East Mumbai Brochure.pdf
Mahindra Vista Kandivali East Mumbai Brochure.pdfMahindra Vista Kandivali East Mumbai Brochure.pdf
Mahindra Vista Kandivali East Mumbai Brochure.pdf
 
Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857
Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857
Low Rate Call Girls in Lajpat Nagar Delhi Call 9990771857
 

Marketing plan

  • 1. Preparing for a Successful Home Sale Josette Skilling
  • 2. Welcome, I realize you have a choice when hiring an agent and truly appreci- ate the opportunity to present my proven approach and the results I’ve achieved for my clients. As your agent, there are several ser- vices you can expect me to provide, including the following:  Accurately pricing your home  Enhancing the perceived— and real—value of your home, ena- bling you to command a higher asking price.  Providing unmatched marketing, including professional staging, photography, video and custom property web sites  Securing a qualified buyer within your specified time frame.  Helping you to avoid the two main reasons sales fall apart: low lender’s appraisals and problems with the home inspection. Regardless of the price of your home, when you hire me as your Realtor, both you and your home will be prepared for a successful sale. Warm regards, Josette Josette Skilling Associate Broker CEO, Founding Partner
  • 3. Josette Skilling, a Realtor for over 8 years brings a wealth of business knowledge to her career as an Associate Broker with Keller Williams Capital Properties. With a background in IT and a degree in French it might not seem an intuitive choice, but all have a common element: puzzle solving. Josette's analytical skills and ability to resolve complex issues have allowed her to transition quickly to the complex world of real estate. Josette's career in IT armed her with the knowledge that customer satisfaction plays a key role in establishing loyal clients. She brings that same caring philosophy to her relationships with her real estate clients. Josette is a very successful agent. She works with a team of affiliates – title officers, inspectors, stagers, painters, contractors and more – to guide you through every step of the home buying or selling process. Whatever the current market conditions, Josette’s professionalism, coupled with market knowledge, negotiation skills and willingness to go beyond the call of duty, have allowed her to be ranked consistently as a top professional. While her philosophy is not common in our industry, it enables her to work to high standards and create an environment of trust, and frankly it's the way we'd wish to be treated. Josette is a member of St. Dunstan’s Episcopal Church and serves on the Executive Committee and the Vestry. She’s actively involved in her community, with the local pool association and is on the Montgomery County Dive League Board. A graduate of Florida State University - go Noles! - and a transplant to the DC area but this has become home like no other place.  Associate Broker  Top Agent Network (Top 1% of Agents)  GRI, Graduate Realtor Institute  SRES, Seniors Real Estate Services  Member of National Association of Realtors  Member of Maryland Association of Realtors  Member of Greater Capital Area Association  Serve on Grievance Committee for GCAAR
  • 4. Josette’s Track Record of Success 2013 102.27% Josette Market 98.37% List to Sale Ratio What sellers keep! 2012 98% Josette 94% Market
  • 5. Josette’s Track Record of Success 2013 15 Josette Market 54 Days on Market 2012 18 Josette 67 Market
  • 6. Josette’s Track Record of Success Josette $10M Average Agent <$1M Hundreds of families served!
  • 7. Josette’s Track Record of Success One of the Top Ten Agents in the Keller Williams Region
  • 8. Testimonials “Jeanne and I had listed our home with another broker and had no success in attracting a buyer. Josette was able to come in and identify the issues which were pre- venting us from selling and help us to very quickly turn our home into a very saleable product. She worked tirelessly on our behalf, even painting walls and packing boxes! She’s a tough taskmaster but it’s truly in your best interest to listen to her wisdom – she knows what buyers are looking for and how to make your home show up on their top 3 list. We truly feel Josette was the catalyst in getting our home successfully under contract in 34 days, at a time when the average days on market were over 70. And every detail along the way was taken care of for us all the way up to a very smooth and successful settlement. We are very thankful for Josette’s knowledge and integrity and her ability to help us make good decisions. We recommend her without reservation as the agent who will help you make good decisions and who will always act in your best interests” - Sincerely, Ed and Jeanne Reedy “Josette made the process of buying a home effortless and stress-free! As a first-time home buyer I was a little nervous but with Josette’s guidance I was able to make an in- formed decision with no regrets. I appreciate that she was so knowledgeable about everything from finances to reno- vating your home. I can’t thank Josette enough for her patience, honesty and determina- tion in helping me get my dream home. I highly recommend Josette Skilling to anyone!” - Nancy Bellegarde “ Dear Josette, Thank you so much for all your help and hours of hard work for the last few months to assist us to find the perfect home! We finally found it with your help!! Thank you! “ - Nate and Emily “Josette Skilling has a wealth of knowledge about the real estate business. While having impeccably high standards and an extremely professional approach to her work, she is also a warm and caring person who is willing to go the extra mile to achieve a successful outcome for her clients. She is extremely knowledgeable about the neighborhoods in the area which is particu- larly helpful to newcomers to Maryland. At all stages of our house search, Josette offered lots of practical assistance and much sound advice about the best way to pro- ceed. Josette listened carefully to our hopes and expectations and showed us a number of attractive homes any one of which would have met our needs. Yet, she continued to offer us additional options until we found the home which we ab- solutely loved! This upcoming move to our new home will be our second move in nine months. It has been a trying time for our family to say the least, but Josette’s ex- pert opinion and helpful suggestions throughout the process have made the whole expe- rience a lot less stressful. In fact, it was actually a lot of fun! Thanks a lot!“ - Barbara Dunkley
  • 9. Testimonials My sister and I were experiencing emotional turmoil after the unexpected passing of our father in Maryland. We were suddenly trustee's of his estate, which included his house that he had lived in for 45 years. A friend, who knew that we had to sell the house because we both resided out of state, introduced us to Josette. I knew right away, during our first meeting at Dad's house, that Josette had the knowledge and expe- rience necessary to prepare a 1960's home for sale in the present day. She pointed out how inexpensive upgrades like new light fixtures, a fresh coat of paint, or new glass in the kitchen cabinets, etc. would help in the sale of the house. We were convinced and asked her to get started. She became our "general contractor", buying light fixtures, kitchen appliances, etc., and getting quotations for other work and repairs that needed to be done. Everything she recommended was first sent to us for approval or discussion before she bought anything or hired anyone to work. She also did thorough homework on the housing market in the area which helped us establish a selling price (which was within $3,000.00 of an independent appraisal). After all the necessary upgrades and repairs were completed, we put the house on the market and it sold within a month. Josette is an honest, hard-working (I often received e-mails from her late in the evening) and dedicated realtor. She is also a great "diplomat" and negotiator who was willing to listen to us and be sensitive to our needs and situa- tion. How great it was to know that, 600 miles away, we had a highly competent realtor in Josette working "on our side". - David Young & Sue Vodola “What more can you ask for in a buyer’s agent? Josette Skilling fulfills every expectation. I can’t remember ever giving 5 stars for anything but this is a welcome exception. Jo- sette’s years of experience shone through in my dealings with her over the course of a year and a bit when we were searching for a home with some pretty specific criteria. She displayed utmost professionalism, untold patience and an acute understanding of our personal needs, our timing, our financing and general situation. She is not one of those agents who rushes you into signing anything. She takes the time to understand what you want and most of all she listens – a rare quality these days. Combine that with her in depth knowledge of the local market and we knew we had a very special agent working for us. We have been in our home now for almost 6 months and we love it. I have absolutely no hesitation in recommending Josette to any prospec- tive buyer or seller. “ - Matt Byrne “Josette made my home buying experience great. She got to know my tastes quickly and found some great houses to look at. Once I found the house, Josette introduced me to online forms. It was so quick and easy. No waiting, no going to a lawyers office, it's very efficient. During the process, Josette sent me helpful emails so I knew what to expect next. She also has a great rolodex of people to fix any situation that may come up. I highly recommend Josette if you are buying a home! “ - Steve Greehan “OUTSTANDING AGENT!!! Josette found us a rental property last year, so when our dream home unexpectedly came on the market, we called Josette. She had an offer ready within 24 hours. She persevered through some uniquely difficult circumstances, and got us our new house. If you want excellent, personal, and timely real estate service, have Josette on your speed dial. “ - Keith Alfieri
  • 10. Testimonials “Josette made the process of buying this home so easy for us even though it was a very difficult transaction with the financing. We love our home and can’t wait to make the changes that will make it our own! We would recommend her to any of our friends…” Jen & Mathew “Jon & I have searched daily online for homes. We have met numerous agents at open houses. A couple agents showed us a listing that was from their com- pany but not their personal listing. Due to various factors such as personality, organization skills (lacking), fee structure/paperwork, experience, knowledge of the neighborhood – none of these agents were a good fit for us. Last week, the Soper Street listing popped up on Homesdatabase. I called the 800 number. I explained to you what I was looking for and you provided me with information that I could not get myself. When you showed the listing and then convinced me to take a look at the Chiswell property (even though I thought it was ½ of the size it was – due to tax records), you came armed with even more data. I was instantly impressed with all the research you had done on the area. Your paperwork was organized, informative, clear. You helped me visualize living in the house. You were personable, non pressuring and “with it”. I realized that before we even got to Chiswell Road. It was an automatic fit. When I called my husband to come over and see Chiswell, I told him we found our agent. Since our signing with you, you have continued to provide the same outstanding ser- vice. This is one of the most important transitions in my life and I had been praying for months to find the right person to guide us through it. You may think it hokey, but I believe God planted you on phone duty that day. You have been exactly who we were looking for. Thank you for making this process go so smoothly. 17 more days!! “ “I never had a chance to write a review about my experience working with a real estate agent before and I respect Josette's professionalism and dedication to her work too much to Google something like "a good review for a real estate agent" so I can cut and paste something bland and unassuming about "attention to detail" and "zero- stress experience" or "savvy, personable personality" etc., etc. In fact, all the above is very true about working with Josette, who indeed neither showed any signs of tiredness of me becoming a home-buying version of Bridezilla nor became less attentive to my somewhat irrational demands and budgeting expectations. My search is finally over and my closing date is set and I can't say anything more than "Thank you, Josette, that couldn't have been done without you. And I wouldn't try it without you in the fu- ture." Dimitri Kirin My wife and I recently moved from San Francisco and were very excited at the prospect of purchasing a home in Maryland. We chose to work with several agents in the Mont- gomery County area to ensure that we found an agent we could work well with and to ensure we had someone who had our interests in mind. We were referred to Josette Skilling by a close family friend; and after our initial meeting, we decided that she was the agent for us. During our home search, Josette’s ability to provide us with detailed information about homes in specific areas helped us narrow our choices. When we chose Clarksburg, Josette made sure we understood the building situation and per- mitting issues for new construction there. Josette helped to point out possible risks and areas of concern while we moved forward with the home buying process. Her negotia- tion skills helped us to structure an aggressive offer that was accepted by the seller. We were very pleased with Josette’s efforts during our home buying process. She was ac- cessible, a pleasure to work with, and very professional. She treated our home buying process as if she was buying the home herself. We confidently felt that she was helping us find our perfect home instead of trying to sell us a house. We would highly recom- mend Josette Skilling to those searching for their dream home.” - Bryan and Lisa Suit
  • 11. Testimonials “Congratulations, Josette! They are definitely lucky to have you. We have never, ever worked with an agent that did more for us than you. You really know your stuff, you aren't afraid to get your hands dirty getting a house ready, and you are a whiz at tech- nology and comparison shopping. Cheers to your new company.” - Catherine “Definitely a five star Realtor. Very experienced, knowledgeable, and tenacious in her dealings. A true professional in every sense of the word.” - Jim Luensman “Josette helped us act quickly to sell our home at a very good price and to buy a new home in parallel transactions. Her advice on preparing our home to show was absolutely correct and useful--the house showed once and the offers poured in. Josette stayed in touch in person, by phone and by email so that she knew what we were doing and what we needed and she advised us as to all aspects of the sale...she sat in with us at the closings just to be sure that no loose ends remained. We recommend her as strongly as possible. “ - Ray Donnelly “Josette got us through another impossible real estate nightmare with a positive out- come. She dealt with everything with professionalism and integrity, and in our case, these were the key factors of getting this deal done. She is patient and responsive, and she treated us as if we were her only client. We highly recommend Josette to anyone!” - CC Choi “Working with Josette was an outstanding experience. She was patient, thorough and knowledgeable. Most importantly Josette was genuinely interested in helping us find the right home. We drove away from all of our interactions with Josette thinking about how much we enjoyed working with her. Even other agents commented on what a pleasure she was to work with. To us that spoke volumes about her professionalism and integrity. We would recommend Josette to anyone.” - Aaron & Maura Davis “Without Josette, we wouldn't have been able to get through the whole process of a short sale. She was very responsive, thorough, and very patient in explaining everything to us, a first time home buyer. It took over 4 months for us to finally close on the condo, though seemed like forever, it could have been much worse as we had 2 impossible banks to deal with. But Josette worked diligently with the seller's agent, with her exper- tise in short sale, she got us our first home probably in the shortest possible time. Thank you so much, Josette!!“ - CC and Daniel “Josette quite simply delivers what she promises. She was systematic and deliberate in her processes which translated to the stepwise sale of my home with minimal stress on myself or my family.” - Mark Carmichael “Definitely a five star Realtor. Very experienced, knowledgeable, and tenacious in her dealings. A true professional in every sense of the word.” - Jim Luensman
  • 12. Testimonials “Josette helped us sell our condo and buy our home. I don’t think I could say enough about how wonderful she is to work with. On the seller side, Josette gave us realistic and concrete goals to get the condo ready. By following her suggestions, the place looked amazing and sold quickly. On the buyer side, Josette is very patient and provides helpful guidance. She seemed to never tire of showing us homes, sending us listings, or acting as a sounding board as we figured out what was best for our family. One thing that struck me when we were selling our condo was a comment the buyer’s agent made. She complimented us on what a professional and honest agent we were working with. Although I don’t know what led her to say that, I was not surprised. Jo- sette has a lot of integrity and she clearly cares about her clients. Josette is a pleasure to work with and we are confident she has our family’s best inten- tions in mind. We look forward to working with her in the future!” - Aaron and Maura Davis “Working with Josette was a joy, and she made our transition to our dream-come-true condo happen much faster and more manageably than we ever would have thought. Her knowledge of our community and the real estate market here is deep and thorough. She knew how to handle every detail. She explained the steps and strategy thoroughly, so we understood what was happening. She linked us up with other extraordinary professionals, e.g. a mortgage broker who was a gem. Her high energy and positive attitude were infectious, and swept us along through parts of the process that might otherwise have been tedious. And, wow, did her strategy ever pay off! When our house went on the market, it was like the Oklahoma Land Rush! The open houses were packed, we had multiple offers within just a few days, and the house sold well above listing price. We give her our highest recommendation, and thanks.” - Sue Carroll & Ray Donnelly “I cannot say enough positive things about Josette Skilling. She made the process of selling our home and purchasing a new home so manageable. With her expertise and by following her advice, our home was under contract in less than 2 days. And we are so happy in our new home, which is in the location we hoped for and has everything we need. Josette made herself available to us at all times and was a resource for all of our questions. I would recommend working with her to anyone who wants to find and buy, or sell their home, with as little headache as possible!” - Erika Schwartz “Josette was wonderful to deal with. She worked with us and our bizarre schedules— with one person local and one person out of state, it was a struggle to see all that we wanted in our small windows of availability. She went above and beyond to make sure that we saw everything. Josette was helpful in explanations of the market at the time—the slow response for short sales etc. She helped get us a tremendous deal on the house we ended up purchasing. Even though it was a foreclosure, it was pretty painless in the end We would definitely work with her again!” - Steve & Kara Springer “Josette was an ideal partner in searching for a house we loved and could afford. She was accessible and upbeat every step of the way. Josette’s knowledge of all aspects, and lack of pressure to decide until we were ready, made for a great process.” - JBM
  • 13. Testimonials “It was an enjoyable experience working with Josette Skilling when selling our home in Montgomery County, Maryland. She was pleasant to work with and always responded to our communications in a timely manner. Her knowledge and experience were invalua- ble in helping us make our decisions. Josette explained the real estate “game” so that we understood it from both the sellers and buyers perspectives. She recognized a mistake by the buyer’s agent that saved us time and money in completing the process of selling our home.” - James Luensman
  • 15. Specialists No detail is left to chance
  • 16. The Process The flow of a sale
  • 17. How Homes Sell Understanding how buyers evaluate homes The marketing I will do to promote your home has only one purpose - to in- crease awareness among potential buyers leading to in person showings. Once buyers reach your front door, the job of marketing is over. Your house must now compete with other active properties in two areas: Features and Price. If your home has more features that appeal to buyers - or your home is priced lower than comparable homes - your home will stand out as the better value. Conversely, if your home lacks the features that potential buyers desire, your only option is to compete on price. To be effective, your home should stand out as one of the top two to three best values in your immediate marketplace.
  • 18. Price Pricing Your Home for a Successful Sale Pricing your home accurately is the most effective way to ensure a successful sale. Allow me to repeat that—pricing your home accurately is the most effective way to ensure a successful sale. No amount of marketing can sell an overpriced home. Many sellers are tempted to list their home with the agent who quotes the highest price. Please keep in mind, the agent doesn't set the price—the market will set the price, or value, for your home. Factors that Influence Market Value:  Supply & Demand  Economic Conditions  Asking & Selling Prices of Competing Homes  Your Home’s Condition  Buyer’s Perception of Your Home Factors with Little or No Influence on Market Value:  The price the seller paid for the house  The seller’s expected net proceeds  The amount spent on improvements
  • 19. Price Pricing Your Home for a Successful Sale
  • 20. Price Professional Appraisal The most effective method of pricing your home is to have a professional appraisal. When you list - and close - your home with me, I recommend a pre listing appraisal by the area’s most respected firm. Benefits of having a professional appraisal:  You receive an unbiased, third party opinion of the mar- ket value of your home by a trained professional.  You are positioned to quickly recognize and respond to a market offer.  You are positioned to effectively challenge a low lender’s appraisal of your home, maintaining your higher contract price. A lender will consider a well-known appraiser’s valuation—they will not consider an estimate provided by a real estate agent.  You avoid the common practice of a real estate agent “buying your listing” by suggesting a higher price than can be achieved. Because the agent would then be reluc- tant to suggest a price reduction early in the marketing process, you lose valuable time during those critical first several weeks on the market. “Having a pre-listing appraisal not only helped us sell faster but we saved over $40,000 by using our appraisal to success- fully challenge the low lender’s appraisal. That savings more than covered the fee!”
  • 21. Condition Preparing Your Home for a Successful Sale With the typical agent, you only discover potential deal-killing re- pairs after you are already under contract—when the buyer hires a home inspector to scrutinize every aspect of your home. When you list—and close—your home with me, I’ll recommend a pre -listing inspection by one of the area’s most experienced, and re- spected inspection firms. Discovering and repairing problems early in the marketing process places you in control, eliminating the stress of making repairs on the buyer’s schedule. Having your house in move in condition also helps you avoid delays to closing and demonstrates to buyers, agents and the buyer’s home inspector that your house has been very well main- tained. We want buyers to focus on how they would live in your home—not what they would have to repair. Additionally, your house will stand out from the competition as a better value and command a higher price. I will also recommend trustworthy, professional contractors to ad- dress any repairs that are needed. The extent to which these repairs are made will affect your asking price. You have the ability to com- mand a higher asking price, and substantiate it, when your home is in top condition. I n a Maritz Research poll, 63% of buyers responded that they would pay more for a house that is move in ready.
  • 22. Condition Home Warranty While your home is listed with me I recommend it be covered by a home warranty which will transfer to the buyer. The benefit to you is the normal day to day re- pairs are covered under the plan while your home is listed. By advertising a comprehensive warranty for your home, we increase buyer confidence in your home and set you apart from the competition.
  • 23. Condition Home Staging Once we have had your home inspected and made the neces- sary repairs, we will focus on presentation. You will only get one opportunity to make a positive first impression with po- tential buyers. Well staged homes look better, photograph better, show better and sell faster than non-staged homes. When you list—and close—your home with me I’ll have scheduled a consultation with one of our area’s most experi- enced professional stagers. Home staging is not decorating. Decorating appeals to the person living in the house; staging is positioning the house to appeal to the psychological needs of buyers by creating a series of impressions which build an emotional connection to help buyers imagine living in the home. An AOL Money & Finance poll revealed that 87%of respond- ents said home presentation made a difference in most sales. Also, while many agents overlook the presentation of your home and simply push for price reductions the problems— whether perceived or real—still exist.
  • 24. Marketing Marketing your home for a successful sale Your home is now priced accurately and looks great. Let’s show it off! The marketing of your home will reflect an established history of how buyers search for, and purchase, homes.  95% of buyers use the Internet to search for homes  85% of all sales in the area are co-brokered. This means there is a listing agent who represents you, the seller, and another agent who represents the buyer of your home. As a result, marketing to Real- tors is our most productive activity.  The most effective way to get the attention of pro- ductive agents is through accurate pricing and great photography.
  • 25. Marketing After your home is staged, I will pay to have your home photographed by a superb home interiors photogra- pher. With 95% of home buyers searching the Internet, pro- fessional photography is critical to any comprehensive marketing plan. More people will view your home online than will ever visit it personally. Getting, and holding, their attention with professional photography is one way to increase the probability of the in person showing. Remember the first showing is now on the Internet! “Buyers perceive homes with professional photog- raphy to be worth, on average, 12% more than the actual price.” The Wall Street Journal Professional photography
  • 26. Marketing Professional floor plans When you list—and close—your home with me I will pay to have professional floor plans created so that buyers have an accurate view of your home’s layout and square footage. These professionally produced architectural drawings are also a benefit with appraisers who appreciate having a floor plan in place when they begin their work. Details like this make your home stand out among all other homes on the market.
  • 27. Marketing I will place your home on 500 of the world’s leading websites for unmatched exposure. Internet marketing
  • 31. Marketing Bethesdabuzz This site is a buyer magnet! Optimized for Google searches—or highly leveraged with Google Adwords — it is ex- ceptional at drawing in buyers to any area we target. We can track the buyers’ interest in certain homes, price rang- es, areas of interest, school zones. We know how many times they’ve looked at homes and when we know there is a home which fits their criteria we can text, email and phone that buyer directly. No more waiting for them to come to us!
  • 32. Marketing Buyers Everything we do is designed with getting buyers in mind! The massive marketing cam- paign begins on day one and we can report back to you just how and where your home is being viewed on the Internet. Our sites work together to increase the views of your home exactly where buyers are looking. With our buyer website we attract them in with beauti- ful photos of your home and then follow up directly with them. We are excellent at matching buyers who are looking in the market with new homes.
  • 33. Marketing Your home will be marketed extensively on Face- book, the word’s leading social media site. I will market your home using several proven ap- proaches, including highly targeted ads, video, pho- tos and more. Facebook represents an opportunity to reach tens of thousands of local residents on a site where they already spend a lot of time. Visit my Facebook Business Page Twitter, Pinterest, and Google+ are all options we use to get the word about your home. Social media marketing
  • 34. Marketing Interactive mobile marketing  More homes are new viewed on Zillow and Trulia mobile than web  155 million homes viewed on mobile in March 2012 Mobile is the critical space to conquer. We have a superb mobile app the buyers use to search and everything we do is optimized for the small screen. Your buyers are making their selections on the web. Your first showing is on the Internet and often on the phone!
  • 35. Marketing Open Houses Before the Open House I will:  Promote your open house on real estate web sites (see Internet marketing cam- paign)  Feature your home with driving directions on all real estate web sites  Use highly recognizable local publications to attract the most buyers  Invite people in your area via door hangers  Prepare handouts with photos/features of your home to give to buyers  Display a minimum of 8 directional signs (where allowed) During the Open House I will:  Register all guests  Sell your home’s benefits as I escort guests through the property  Advertise your home’s affordability through mortgage’s affordability sheets After the Open House I will:  Follow up with all prospects and send thank you notes  Answer questions, gauge interest, and arrange for private visits  Contact seller to update on activity
  • 36. Marketing Your home will not only be marketed through universal channels such as the Internet, print advertising, the Multiple Listing Service, and signage. I will also market internally to our KWCP sales force of highly productive agents—each with their own connections which forms a rich source of prospects, buyers and referrals. This “market within a market” results in the most effi- cient transaction environment in the Metro area. As a top agent in the area, I am part of the exclusive Top Agent Network which allows me to network and pre– market listings to the busiest and most productive agents anywhere. We also use many Facebook groups to announce list- ings, both national and international. Because we are so well connected across the globe, we can get the word out very quickly and connect buyers and sellers. A market within a market “Top Agent Network (TAN) is the pri- vate online club where the verified top 10% real estate agents in local markets collaborate & exchange val- uable Non-MLS information. These advance communications help TAN members sell more homes while attracting more clients.”
  • 37. Marketing I mail thousands of postcards each month. Your home will be featured on at least two of those mailings, in- creasing awareness among local buyers. Print marketing
  • 38. Service Showing Service  Professionally managed showings. No agents calling you directly and a complete record of every visit to your home.  Feedback requests sent multiple times
  • 39. Service In addition to the services we’ve covered you can ex- pect me to provide the following:  Attentive one-on-one service. The responsibility of managing your home is never passed off to other agents or assistant. My staff and I are full commit- ted to your success.  Regular communications regarding every aspect of my efforts and the results of those efforts as well as any changes in the market, including new list- ings, price changes of competing homes, sales and how we should re-position your property to re- main competitive.  For your convenience we offer electronic docu- ment storage/sharing and signatures  Assistance negotiating offers and preparing con- tracts.  Attending the closing to ensure all contract provi- sions have been met and that you are fully satisfied with the results of your sale. What else you can expect from me
  • 40. Thank You Thank you for the privilege and opportunity to work with you. As always, feel free to call me if you have any questions. I look forward to meeting with you to achieve a successful sale. Josette Skilling, CEO Morrison Skilling & Mathews Team Keller Williams Capital Properties 7801 Woodmont Avenue Bethesda, MD 20814 Office: 240-383-1350 Cell: 301-385-9213 j.skilling@verizon.net www.bethesdabuzz.com