4. Facebook
Profiles - Friends
Individual
Personal
Conversations
Pages – “Likes”
Company / Organization
Professional
Stimulate Interest / Provide Value
Access to Analytics
5. Twitter
Based on SMS
140 Character Messages
Messages Can Include Links, Pics, Videos
Broadcast to Anyone Listening / Watching
Use #Hashtags to Mark & Search Topics
search.twitter.com/advanced
By Date, Geographic Area, Topic, Sentiment
Great Listening Tool
6. LinkedIn
Professional Networking
Great Tool to Find Professional Connections /
Resources
Power Is In Groups
Allowed to Join 50
Answers
Great Place to Showcase Expertise
Provide Value
Find Experts
7. Foursquare
Geo-Location
Great Tool for Brick & Mortar Operations
Offer Specials
Mayor
# of Check-Ins
8. YouTube
Social Video
Great Avenue for Sharing Demonstrations
Make Videos Informative
How-To Videos
Make Videos Entertaining
Blendtec – Will it Blend?
9. Yelp
User Generated Reviews
Who do you trust?
Allows Your Raving Fans to Talk About You
Respond to Reviews
Transparency
10. Google +
Circles
Organize your Contacts
Explore Trending topics
Hangouts
Group Video Chat
11. Which platform is right for you?
Examine your business
Survey your current customers
Which platforms do they use?
How do you currently communicate with them?
Brick & mortar or virtual?
B2B or B2C?
12. Which platform is right for you?
Determine your time commitment
Determine your goals
In other words… revisit your marketing plan!
13. Listen Up!
Create your listening posts
Google Alerts
tweetbeep
○ Your name
○ Company name
○ Competitor’s names
15. Engage
Social media community is about sharing
Ask questions, people will help you along the
way
Learn the lingo
Make it personal
Find your voice
Put your plan into action
Commit time to maintain
Use common sense
Spam: not good in a can, inbox, or social media
feed
16. Warning!
Teenagers know social media
It’s tempting, I know
Would you hire a teen to run your entire
marketing campaign?
Basics are great
○ Posting pics, links, etc
Common sense to you
Not to them
17. SEOcial
Blog Regularly
Create Opportunity to back link
HARO
Determine your keywords
#Hashtags
18. 10 Take Home Points
1. Create a plan, set goals, & pick platforms
2. Start small, grow with your comfort
3. Tools, tools, tools
4. Listen first
5. It’s a community: Share Your Expertise
19. 10 Take Home Points
6. Engage: Find your voice
7. Go Offline
8. Facebook: Profile & Pages
9. It’s social but not child’s play
10. SEOcial