Top 5 reasons every Avaya customer should get to know Cross Telecom

1. Top five Reasons
Cross is Better
1. One Stop Shopping – National Holistic Solutions vs. Regional Point Products.
• National Footprint
• Cross is the ONLY Business Partner that touches EVERY PILLAR of Avaya’s technology!
• Converged Environment Expertise – A Collaborative Non-competitive Converged Solutions Partner
• Cisco Silver Certified PARTNER (We do not Sell competing Cisco Voice Solutions)
• Extreme Networks Platinum Partner
2. CrossNet Customer Services – World Class Support Resources
• CrossNet Support Services - Cost effective access to the highest level resources in the industry for your Avaya, Cisco and custom
application environment
• CrossNet Maintenance Services - A unique and innovative approach to supporting your converged environment, putting you in
control! Pick your plan, pick your options, pick your features, pick your DISCOUNT!
• CrossNet Managed Services - Real-time Monitoring of your ENTIRE communications and network infrastructure
3. Cross is Double Platinum as an Avaya Business Partner and Avaya DevConnect Partner!
• Cross has consistently maintained 94% and above for Excellence in Customer Satisfaction and has been recognized by Avaya four
times as Business Partner of the Year
• Since 2000, Avaya has utilized Cross PSO as a subcontractor for Avaya and other Avaya partners
4. Cross Staging Facilities – All Staging and Configuration is assured by a CROSS Staging
Coordinator or System Engineer prior to being delivered.
• All solutions are: Staged, Updated, Configured, ‘Burned-in”, Tested, and the Shipped!
5. Cross University – A world class training environment to skill up your clients in use and
support of their communications solutions.
• New 82,00 Square Foot Facility with Live Classroom Environment
• Hands-On Training Center & Hands On Demand Equipment
• http://www.crosstelecom.com/crossUniversity/index.asp
Our Experience. Your Advantage.