Here are slides adapted for a webinar that I just gave for the Innovation Learning Network. Special thanks to my chair Valerie Castle and colleagues at the School of Art and Design (Dean Guna Nadarajan, Matt Kenyon, John Marshall)!

1. Letters (“Tweets”) to a
Future Medical Designer
Joyce Lee, MD, MPH
Twitter: @joyclee

2. Folk in black turtlenecks and designer
glasses working on small things like
the iWatch
This is a medical designer

3. “A pediatric endocrinologist who spends
her days seeing patients in clinic and
writing grants & papers that no one will
ever read?”
This is a medical designer?
No black
turtleneck?
No designer
glasses?

4. With the current state of
healthcare, everyone needs to
be a medical designer

5. Design = Change

6. I believe that it can

7. My medical design journey
started by learning to see
like a designer

8. Go to this link for my slides and
video from the 2013
@CuspConference
http://goo.gl/IVeuqn

9. The next part of my design
journey was much colder
(#polarvortex) but helped me
figure out what a designer does

10. I have been using design thinking
to figure out how to do design
thinking!
(now that’s #meta)

11. Letter to a Future
“Medical Designer”

12. No actually, a series of

13. These are my
“Medical Designer”
discoveries

14. “Medical Designer”
Discovery

15. Enroll in online courses

16. Read lots of books and
tweet about what you read

17. I tweet using the hashtag
#designthinking #adventure
Join me!

18. Follow Designers on Twitter

19. Crowdsource!

21. Find Design Resources!

22. Blog about design!
https://medium.com/@joyclee/

23. http://goo.gl/92zOIz

24. “Medical Designer”
Discovery

25. Medicine is a culture of permission,
but design can change that
http://goo.gl/GQwTLe

26. “Medical Designer”
Discovery

27. You don’t have to be Chief
Innovation Officer; as a clinician
you design every day
http://goo.gl/C5dqcV

28. “Medical Designer”
Discovery

29. All you need is a piece of paper!
I swear I didn’t pay anyone to write
this. However, this wasn’t a
successful prototype because it
didn’t give me the feedback I
needed

30. “Medical Designer”
Discovery

31. Post-its on the wall in the
clinic hallway also failed

32. “Medical Designer”
Discovery

33. Meet Trevor, who has type 1 diabetes
and has a cool video
Diabetesevangelist.com

34. I found him on Twitter to let him know
I liked his video

35. This is the serendipity of Twitter
We now co-design for kids with
diabetes

36. He helped me find the right words
and sense of humor

37. Let the experts (our patients)
teach other patients
http://goo.gl/bCjGg0

38. http://goo.gl/XDgxmi
Check out this prototype
inspired by B’s videos

40. Timestamp and document
the patient journey

43. I don't feel like getting
yelled at today
he makes me feel stupid
Collect artifacts

44. “Don't cry
(says a boy to his mom)”
Be a fly on the wall

45. Find out how long it really takes
to download meter data

46. Yes it’s complicated.
(meter cords for all the
different meters; who
has the time or energy?)

47. And it takes forever
even if you do find
the right cord!

48. “Medical Designer”
Discovery

49. I love working with Matt Kenyon
and John Marshall from the School
of Art and Design (Thanks to Dean
Nadarajan for the introductions!)

50. http://goo.gl/DjQsjN

51. http://healthdesigncupid.us/
Please join!

52. “Medical Designer”
Discovery

53. Turn committee work…

54. Into a series of
Design Workshops!
Thx Dr. Castle for your support!

55. “Medical Designer”
Discovery

56. I repeat!

57. To make sure you are solving
the right problem

58. The FINAL “Medical Designer”
Discovery

59. http://goo.gl/ifW8Et

60. “Medical Doctors (and all
healthcare providers) are
Medical Designers”

61. In addition to these tools,

62. These design tools are just
as essential to an “MD”

63. Thanks to the Innovation Learning
Network for this opportunity!
Twitter: @joyclee
Blog: https://medium.com/@joyclee
Website: http://
www.doctorasdesigner.com/
Thanks to: Valerie Castle, Ram Menon, John
Marshall, Matt Kenyon, Guna Nadarajan,
Gary Freed, Sarah Clark, Matthew Davis
B, S, and E