1. essaging solutions systems infrastructure data stora
enhanced services support wireless computing solutions
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2. systems infrastructure
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Complete Solutions
End-to-end solutions for your most demanding
Presidio is: business challenges.
People delivering measurable business value. Our solutions portfolio was built, and continues to grow, with
Every business day, for more than thirty years, a the single goal of providing end-to-end, advanced IT life
Presidio solution has achieved exceptional results. cycle solutions to our clients. Our more than 500 technology
Clients rely on us to keep their infrastructure consulting professionals contribute their skills and expertise
throughout the life cycle of the technology solutions we
delivering solid and consistent returns.
architect, implement, optimize and operate. Here’s how:
A lasting investment and a lasting partnership. • We listen. We help you identify and acquire the
optimal technology to realize your business goals.
Presidio combines the strategic vision, planning
• We assign talent with relevant expertise and
skills and business acumen typically found in
experience to design and validate a comprehensive
only the largest consulting companies, with the
architecture for your infrastructure, within your time
actionable, results-oriented approach of systems and budget constraints.
integrators. Collectively, our professionals have
• We manage the infrastructure, from health
helped design and implement some of the largest,
and performance monitoring through total
most complex and most reliable IT Infrastructures
out-tasking of the operation of your environment
for some of the most critical business applications using ITIL compliant tools and processes.
in the world.
• We implement using our proven Total Success
Methodology (TSM) to ensure a successful migration
We want to do the same for you. to your new technology.
Measurable Value
Value you can predict. Value you can measure.
Your IT infrastructure is a business asset. How is it
performing for you and your customers? How much
of your staff’s time is sidetracked by learning, managing,
maintaining and optimizing your systems?
• Presidio delivers predictable and sustainable cost
containment for your business.
• We align the cost of technology with its
business benefits.
• We simplify your project management for you.
exceptional People
Deep knowledge. Broad expertise. Relentless commitment.
Presidio’s value is our people. They’re the backbone of our
business. They are our most important investment. The core
of our success...
To Presidio, every project is unique, every opportunity
distinct, every issue important. Each Presidio project team is
also unique, selected from our staff of hundreds of talented
engineers, support professionals, project managers and
more. Your Presidio team possesses the skills, creativity
and experience to analyze, design and execute the right
solution for you.
Your Presidio team has only one goal: your success.
2 I www.presidio.com
3. data storage Mobility Solutions Virtualized Data
computing solutions enhanced services support Telepresence
A Proven Process
A History of Success.
Every Presidio project adheres to a proven process, one that guides and supports our clients’ projects from
plan to post-implementation: the Presidio Total Success Methodology (TSM).
Field-tested and refined in thousands of projects, TSM has been critical to our success. It allows for flexibility
while ensuring accountability. Take a look at each phase of our process.
• PLAN Presidio works through all aspects of project planning including functional specification,
risk assessments and test case development. The outcome is a plan that optimizes time, cost
and resource requirements, reduces risk and maximizes efficiency.
• DESIGN We develop your unique system design, creating a well-articulated system architecture.
• INTEGRATE Presidio takes responsibility and is accountable for every step of the implementation
our and integration process from procurement to acceptance testing. Our goal is a seamless
ToTAl
integration and a performance-ready solution.
• OPERATE When your Presidio solution is launched, you’re ready for business. We provide
SUCCeSS documentation, training and post-implementation support as components of our fully
integrated process.
MeThodoloGY
• OPTIMIZE Through our managed and professional services, we perform ongoing system
monitoring, remote operations, security updates, change management and more.
Presidio Architects and Implements
Advanced Technology Solutions.
Your IT infrastructure is complex. Extensive. Diverse. Presidio recognizes the importance of consultative support
Multifaceted. It extends into the data center and to span your organization’s entire IT infrastructure.
out to the cell phone. It delivers value in every
We understand providing this full-spectrum capability
corner of the enterprise—from circuit board
is a prerequisite for a successful partnership in this day
to board room. Yet optimal performance
of infrastructure virtualization and convergence. As
demands excellence in design, implementation
technologies blend and overlap, your organization
and operation—the hallmarks of a Presidio
cannot settle for piecemeal answers. You require a
architected solution.
partner who understands your whole network and
Just as there are many sides to your IT infrastructure, stands ready to support your entire organization. We
there are many sides to Presidio Networked Solutions. have built Presidio from the ground up to be that partner.
Our technical qualifications and practical experience
are broad and deep, ensuring the success of your Skilled architects. Experienced implementers.
technology initiatives. But Presidio is more than just Knowledgeable consultants. We’re all these things.
technical excellence. We are your trusted advisor.
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4. messaging solutions systems infrastructure
enhanced services support wireless computing solution
Presidio Practices
Built around technology solutions, Presidio’s The Presidio Telecom
practices encompass the complete Advanced
IT solution life cycle.
Solution delivers:
• CollABorATIoN
• ADVISORY & CONSULTING SERVICES
Unified Communications
Presidio offers a variety of consulting services,
Contact Center
from initial assessment and analysis, through
Video
specification and procurement, to ongoing
Presence
guidance focused on continually improving the
Custom Application Development
value of your telecom investment.
• dATA CeNTer/VIrTUAlIzATIoN
• COST MANAGEMENT & REPORTING
Server Consolidation/Refresh
Presidio offers comprehensive inventory and
Blade Servers
invoice tracking and reporting.
Private Cloud Computing
Storage Consolidation • AUDIT & RECOVERY
Converged Infrastructure Presidio provides telecom inventory audit, billing
Unified Fabric error discovery and correction, overbilling
Greening Initiatives recovery and tax and contract compliance
Power and Cooling Solutions verification.
Lowered Carbon Footprint • PROVISIONING MANAGEMENT
• MoBIlITY Presidio will manage every aspect of your telecom
Design and Assessment provisioning, including: moves, adds, changes
Outdoor Campus and Metropolitan Area Solutions and disconnects (MACDs); order tracking;
Location Services (RFID) LEC/IXC coordination and deployment project
Security Assessment and Remediation management.
Mobile Voice and Fixed/Mobile Convergence Make no mistake about it. Your telecommunications
Development and Customization Services infrastructure requires as much attention as your IT
Remote Operations Services for Deployed infrastructure. It is a core information artery and
WLAN Environments that is where Presidio Telecom Solution delivers
• SeCUrITY quantifiable business value.
Data Loss Prevention
Access Control and Identity Management
Business Continuity and Disaster Recovery
Unified Communications Security
Network Host Security
Managed Security Services
Configuration and Event Management
Proactive Incident Investigation did you know?
Regulatory Compliance
Vulnerability Presidio applies the same
extraordinary skills, experience
and service quality to all our
managed solutions.
4 I www.presidio.com
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PreSIdIo Services
Presidio professional and managed services include:
· Remote Operations Support – Presidio professionals design the network infrastructure your organization needs to
thrive, then help ensure you get full value from it. From design and implementation to periodic health checks and
ongoing monitoring, Presidio optimizes your IT Infrastructure Technology investments. Presidio becomes part of your
IT team. We are responsible to keep you running.
· Enhanced Services Support – When a manufacturer’s maintenance contract just isn’t enough, Presidio has your back.
Our Enhanced Services Support allows you to consolidate all your support contracts with us. You can rely on us as your
first and single point of contact to triage and resolve a problem in your infrastructure. We work with our technology
providers on your behalf to ensure you are getting the support you deserve, in the timeframe you need, to resolve your
problem quickly and permanently.
· Carrier Services Solutions – Your IT Infrastructure doesn’t stop at the door in today’s high-contact world. Presidio telecom
specialists ensure you have the communications links you need between sites and out to the world at large, keeping your
organization effectively and efficiently connected for seamless communication.
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Presidio STrATeGIC PArTNerS
Presidio Networked Solutions is proud of the circle of partners we’ve developed and of the contribution we make to those
partnerships… a lasting investment and a lasting partnership. Loyalty and trust are crucial elements to our success. This
can be seen in our strategic partnerships.
Presidio prefers to partner with select, industry-leading technology providers. This presents several advantages. It provides
our customers, and us, with access to technology solutions that companies without the deep relationships can’t get. It also
ensures that you are secure with both the technology investment our partners make, and also the investment in technologists
Presidio has made—to deliver and implement the very best solutions for your enterprise.
We are a Cisco Gold Partner, EMC Velocity Signature Partner, HP Preferred Partner, IBM Premier Business Partner, Microsoft
Gold Certified Partner and VMware Virtual Partner… An impressive list that attests to the excellence of our technology expertise.
Presidio Manages
Presidio Managed Networks.
The complexity and 7x24 “never go down” nature of our goal by providing streamlined, 7x24x365 monitoring and
clients’ IT infrastructure makes operation and management remote operations support services, backed by a network
a significant challenge. One way to overcome this issue of highly skilled engineers and technicians.
is by leveraging remote operations and management
Presidio will help you maintain the high availability and
expertise from a trusted partner. This is where Presidio
optimum performance your business requires from
Sentry Managed Services comes in.
your networks.
The Sentry team ensures your IT solutions will not only
Not ready yet for all-inclusive managed services? Then
be up and running, but optimized for performance, out-tasking can be the answer for you. Out-tasking is
reliability and cost-effectiveness. The result… Your selective. We don’t take over. Our Sentry Services teams
resources are free to focus on your organization’s core manage what you want, where you need it.
competencies. As your business evolves to address
Our objectives are simple:
new challenges and encompass new opportunities,
external managed infrastructure resources become • Reduce the burden on your organization’s
a valuable advantage, allowing your IT infrastructure internal IT staff
to adapt quickly to the changing requirements of • Increase the availability of your network
your business. infrastructure and services
Despite the inherent challenges, all this can be achieved • Improve network and application performance
without interrupting your business. Our goal is to provide
• Improve network security
seamless continuity for your organization, both during and
after the migration, to managed services. We achieve this • Control costs
6 I www.presidio.com
7. Mobility Solutions Virtualized Data Center Solutions
enhanced services support Telepresence systems infrastructure
Presidio Finances
Presidio Technology Capital.
Traditionally, IT and communications solutions require sub-
stantial capital outlays well in advance of any benefit, with
the break-even point years away and the constant risk of
obsolescence an unavoidable hazard. Presidio provides
acquisition assistance that enables you to align the costs of
technology with the realization of its business benefits, shift
costs from capital to operating budgets and outsource the
risk of obsolescence and the expense of decommissioning
outdated equipment.
Presidio financial specialists provide innovative financing
solutions structured to meet each client’s unique goals. Our
Technology Investment Protection (TIP) program allows us
to create a financing solution that fits your company’s
individualized needs.
Presidio listens
Technical expertise and business acumen get us noticed.
Consultative insight brings us center stage. Unwavering
commitment to project success and lasting value earn
our clients’ trust and respect. But the core of Presidio’s did you know?
success isn’t driven by what we bring to the table. It’s
built on what we take away. At our four Centers of
When we sit down with you, we bring no preconceived excellence, Presidio has
notions of what we’ll do for you. Instead, we ask about your
needs, your goals and your plans for the future of your experienced engineers and
organization. We listen to what you tell us. Only when
extensive lab facilities available
we really understand your organization do we begin to
consider what we can do to provide support and help you to construct proof-of-concept
achieve your business goals.
implementations.
The most important part of our work isn’t about electronics
or software or services. It isn’t about technology at all.
It’s about understanding your business challenges
and helping you leverage our expertise and our partners’
technologies to overcome them.
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8. We lISTeN
to what YoU Tell US.
The PreSIdIo TeAM at a GlANCe Talk to us.
• Presidio Account Executive What does your organization need to move to the
Because our AEs are knowledgeable professionals, next level? Where does your competitive edge need
they’ll make the initial diligence phases of the honing? To discuss your organization, your goals and
relationship progress seamlessly. how your infrastructure can better serve your needs,
contact Presidio today.
• Presidio Sales Engineers (SE)
Early on, we assign an SE to your team. Our SEs provide
critical technical validation and advice and together with
Presidio Networked Solutions
the AE, ensure we’re moving in the right direction. 7601 ora Glen dr. Suite 100
Greenbelt, Md 20770
• Presidio Project Manager
800-4lAN-WAN
Training in the Project Management Institute’s Body of
Knowledge, our Project Managers are highly trained to
301-313-2000
execute your project according to our field tested Total
Success Methodology. They are measured on only one
10 Sixth road
thing – your satisfaction.
Woburn, MA 01801
781-638-2200
• Presidio Consulting and Delivery Engineers
Your Senior Engineer is involved in the project before an
agreement is reached, advising, guiding and supporting Two Sun Court
the requirements analysis and solution specification Norcross, GA 30092 me
during the earliest phases of the relationship. 888-786-3282
• Your Sentry Managed Service Team
770-449-6116 e
As a client of our Sentry Managed Services, you have
an entire team of highly qualified engineers and
5337 Millenia lakes Boulevard c
Suite 300
operators who are watching your infrastructure orlando, Fl 32839
7x24x365 and proactively notifying you of problems
and their resolutions. Further, your Sentry team is 800-345-7743
constantly on the lookout for ways to optimize 407-481-8600
your infrastructure based on the latest best
practices and or software/firmware/hardware sales@presidio.com
updates available to you. www.presidio.com
Presidio Networked Solutions, Presidio Technology Capital and Sentry Managed Services are trademarks or
registered trademarks of Presidio, Inc. All other marks are the property of their respective owners.