Leading Change

Leading Change:
A Core Competency for Facilities Managers

James P. Ware, PhD
Executive Director
The Future of Work…unlimited

Meet Our Presenter:
I work with senior
executives to design a
future of work that
leverages people, attracts
talent, and saves money.

Imagine a Cocktail Party…

“Hi I’m Sarah.
So, what do
you do?”

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© Copyright 2012 by The Future of Work…unlimited. All rights reserved

What Do You Say?

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All the World’s a Stage. . .
We design the work experience –
to improve workforce productivity

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and. . .We Introduce Change

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Experiencing Change

Feelings

Perceptions Assumptions

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Exercise:
Experiencing Change

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Leading Change is Difficult

© Copyright Rosebud Productions.
Reprinted with permission.

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Understanding Change

C=DxVxP

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C=Dissatisfaction x V x P
Who?

How widespread?

About what?

How intense?

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C= D x Vision x P
Whose?
How specific?
How compelling?
What’s in it for
me?
What’s in it for
me?
What’s in it for
me?

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C= D x V x Process
How detailed?
Who is leading it?
Who supports it?
How inclusive is it?
How will you
measure progress?

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Applying The Model

C=DxVxP
12.5% = 50% x 50% x 50%

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A Proven 8-Step Process

1. Create a sense of urgency
2. Pull together the guiding team
3. Develop the change vision and strategy
4. Communicate for understanding
and buy-in
5. Empower others to act
6. Produce short-term wins
7. Do not let up
8. Make it stick by creating a new culture
Source: John Kotter, Leading Change and Your Iceberg is Melting

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Creating Urgency

Now!

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Creating Urgency

Design
From Data

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Creating Urgency

Ask questions
–and listen to
the answers

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Creating Urgency

Paint Pictures
of What Could
Be

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Creating Urgency

Increase the
tension between
“Is”
and
“Could Be”

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Taking the Journey

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Rules of the Road

Light
Many Fires

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Rules of the Road

Don’t Be a
Lone Ranger

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Rules of the Road

Get Moving &
Stay Moving

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Rules of the Road

Stay
Patiently
Impatient

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If You Are Hungry for More…

Read
the
Book

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Download
this
White Paper

http://thefutureofwork.net/assets/Creating_the_Future_of_Work_WP2012001.pdf

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Sign up
for my
newsletter

http://www.thefutureofwork.net

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Give
me
a call!

+1 510 558 1434

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Thank You!
I work with senior executives to design a future of work
that leverages people, attracts talent, and saves money.

James P. Ware, Ph.D.
Executive Director
The Future of Work…unlimited
Berkeley, California
jim@thefutureofwork.net

Website: http://www.thefutureofwork.net

Blog: http://www.thefutureofwork.net/blog

Twitter: http://www.twitter.com/thefutureofwork

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Leading Change

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