This slide is about emotional intelligence. The 8 steps to emotion coaching

1. Ram Up Service
Your Experience
Managing Emotions
Sunday, April 14, 13

2. Santhanaram Jayaram
Santhanaram Jayaram is a Business
Communication Coach & speaker with an
MBA in
International Business who strongly believes
in his mission
of H.O.P.E , Helping Other People
Effectively. Ram has
conceptualized a program
"C.O.D.E.W.O.R.D for success".
Specialty : Creating Service Experience,
Laughter & Enneagram
Sunday, April 14, 13

3. Santhanaram Jayaram
Santhanaram Jayaram is a Business
Communication Coach & speaker with an
MBA in
International Business who strongly believes
in his mission
of H.O.P.E , Helping Other People
Effectively. Ram has
conceptualized a program
"C.O.D.E.W.O.R.D for success".
Specialty : Creating Service Experience,
Laughter & Enneagram
Sunday, April 14, 13

4. Sunday, April 14, 13

5. Sunday, April 14, 13

6. Ram’s Partners
Sunday, April 14, 13

7. Ram’s Partners
Sunday, April 14, 13

8. Emotion
Sunday, April 14, 13
Coaching

9. Emotion Coaching
Sunday, April 14, 13

10. Emotion Coaching
Sunday, April 14, 13

11. Emotion Coaching
Sunday, April 14, 13

12. Emotion Coaching
Step 1
Sunday, April 14, 13
Diagnosis

13. Emotion Coaching
Set Standards and Benchmarks
Find out where they are now and the outcomes to achieve
Establish working relationship - Coaching Contract
Step 1
Sunday, April 14, 13
Diagnosis

14. Emotion Coaching
Step 1
Sunday, April 14, 13
Diagnosis

15. Emotion Coaching
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

16. Emotion Coaching
Outline Purpose of coaching
Set clear objectives that is agreed upon
Identify specific assessment tools
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

17. Emotion Coaching
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

18. Emotion Coaching
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

19. Emotion Coaching
Use Open Questions
Reflect and summarize
360-degree feedback & personality questionaires
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

20. Emotion Coaching
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

21. Emotion Coaching
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

22. Emotion Coaching
SWOT analysis
Discuss appropriate models
Prioritize development action
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

23. Emotion Coaching
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

24. Emotion Coaching
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

25. Emotion Coaching
Consider alternative ways
Use problem-solving strategies to explore possibilities
Use structural process for decision-making
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

26. Emotion Coaching
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

27. Emotion Coaching
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

28. Emotion Coaching
Devise a detailed plan
Identify sources of support/hindrance
Agree timescales
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

29. Emotion Coaching
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

30. Emotion Coaching
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

31. Emotion Coaching
Behavioural exercises
Relaxation techniques
Keeping a feeling diary
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

32. Emotion Coaching
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

33. Emotion Coaching
Step 8 Review, Feedback & Evaluation
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

34. Emotion Coaching
Identify what worked well and what did not
Explore key learning points
Agree further development
Step 8 Review, Feedback & Evaluation
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

35. Emotion Coaching
Step 8 Review, Feedback & Evaluation
Step 7 Application
Step 6 Action Planning
Step 5 Alternatives
Step 4 Analysis
Step 3 Assessment
Step 2 Alliance
Step 1
Sunday, April 14, 13
Diagnosis

36. Ramitup.com
Sunday, April 14, 13