Secretary and administrative assistant

Being a Professional Secretary or Administrative Assistant Presented by Small Business Solutions Training Series

Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Professional Overview ,[object Object],[object Object],[object Object]

Professional Overview ,[object Object]

Professional Duties ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Professional Duties ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Work Environment ,[object Object]

Earnings ,[object Object],31,600 Employment services 35,830 State government 36,510 Colleges, universities, and professional schools 38,670 Local government $41,570 Management of companies and enterprises

Qualities and Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Telephone Etiquette ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Taking Messages ,[object Object],[object Object],[object Object]

Making Appointments ,[object Object]

Making Appointments (cont’d) ,[object Object]

Correspondence ,[object Object]

Inward Correspondence ,[object Object]

Outward Correspondence ,[object Object],[object Object]

E-mail ,[object Object],[object Object]

Faxes (cont’d) ,[object Object]

Setting Up Meetings ,[object Object],[object Object],[object Object],[object Object]

Preparing Agendas ,[object Object]

Taking Minutes ,[object Object]

Secretary and administrative assistant

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Secretary and administrative assistant

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