1. Master Seller Partner Webinar: Apps Connector for BES, Apps Sync for Microsoft Outlook

2. Webinar Agenda Overview of Google Apps Connector for BES Overview of Google Apps Sync for Microsoft Outloook Objection handling and competitive information

3. Google Apps Connector for BES What is it? Value proposition and positioning Objection handling and competitive information

7. Google Apps Connector for BlackBerry Enterprise Server is a software component that is installed on a Blackberry Enterprise Server(BES) for Microsoft Exchange. Google Confidential and Proprietary How does it work? BES thinks it’s talking to Exchange but seamlessly connects with Google, authenticates using OAuth and syncs using Gmail Sync, Calendar GData & Contacts GDatanterfaces

10. Google Apps Connector for BES What is it? Value proposition and positioning Objection handling and competitive information

12. Cost Comparison – 250 BlackBerry users Legacy + BES

13. Target market Google Apps Connector for BlackBerry Enterprise Server is designed for businesses that are already hosting their own BES for Exchange server and want to continue with the experience they're accustomed to (e.g. native BlackBerry applications for users, administrator experience in BES).

15. Google Apps Connector for BES What is it? Value proposition and positioning Objection handling and competitive information

16. Objection handling Q: Why doesn’t Google have a BES hosting solution? A: Google doesn’t currently offer one, but this may be considered in the future. Q: Why won't it be available until July 2009? A: It is being tested extensively. Q: When will Google support 2-way calendar sync? A: Google is working on it for release during the second half of 2009. Q: When will Google support tasks and notes? A: Google may support this in the future, but no dates have been shared.

17. Objection Handling (cont’d) Q: Is there a limit to the number of devices you can support per BES server? A: Yes, the initial release supports 250 BlackBerry devices, and this number is expected to increase over time. Q: In which languages will Google Apps Connector for BES be available? A: At launch, it will be in US English only, but available worldwide. All Google Apps Premier and Education Edition customers will have the choice of using it, as long as they are using US English versions of BES and Windows.

20. Questions on Google Apps Connector for BES?

21. Webinar Agenda Overview of Google Apps Connector for BES Overview of Google Apps Sync for Microsoft Outlook Objection handling and competitive information

22. Google Apps Sync for Microsoft Outlook What is it? Value proposition and positioning Objection handling and competitive information

23. Executive Summary What is it? Google Apps Sync for Microsoft Outlook is a plug-in that syncs Outlook with Google Apps just like Outlook syncs with Exchange Why does it matter? It is superior to previous Google products like Calendar sync because it provides Calendar, Contacts, and Mail sync, Global Address List lookup, and Free/Busy lookup. What are the limitations? Delegation. Sync of Tasks, Notes, Journals. Public Folders. Google Apps Sync for Microsoft Outlook requires at least Outlook 2003 SP3 and 2007 SP1 with a Microsoft patch. It runs on Windows XP SP2 with select patches and Vista SP1. Launch Details Launch date: June 9, 2009 Available to all Google Apps Premier and Education Edition Customers

25. Default UI with Google Apps Sync Installed

26. Outlook UI with Google Apps Sync for Microsoft Outlook installed

27. Migration & Setup UI Google Apps Sync allows users to copy data from previous Outlook installations, including archived folders (archive.pst) or Microsoft Exchange Profiles, into the Google Apps Sync folders. Google Apps Sync will then migrate that data to Google Apps. 1. 2. 3.

29. Google Apps Sync for Microsoft Outlook What is it? Value proposition and positioning Objection handling and competitive information

31. Total cost of ownership Google Apps Sync for Microsoft Outlook enables users to get the same Exchange messaging experience for a fraction of the cost - both on-premise and hosted: 1 - Schadler, Ted. " Should Your Email Live In The Cloud? A Comparative Cost Analysis “ Forrester 01 2009 1-17.

32. Google Apps Sync for Microsoft Outlook: What Sets It Apart 1 Get the same features and more 2 With none of the hassle 3 For half of the cost

33. Google Apps Sync for Microsoft Outlook What is it? Value proposition and positioning Objection handling and competitive information

34. Objections and FAQs Why are we supporting a non-Google UI? In businesses with more than 100 employees, the cost of rolling out Google Apps becomes extremely high if the business needs to retrain their users. What's more, their executives are rarely willing to retrain at all. In order to enter these markets (where we charge $50/user/yr) we need to eliminate this barrier to adoption. Over time, we expect that users will transition to Google UI because we'll offer innovative features, a better experience, and no need to purchase client software upgrades. Why would I want to keep Outlook when I switch to Google Apps Premier Edition? While IT Admins quickly understand the cost savings of using Google Apps, large businesses might opt for a phased approach when rolling Google Apps out to their users since the cost of retraining users can become high. Google Apps Sync for Microsoft Outlook allows IT to immediately save on infrastructure costs, while letting them spread out deployment and training efforts thereby allowing users to adopt Google Apps web interface at their own pace. Can I run a pilot of Google Apps and keep Exchange at the same time? Yes, Outlook allows you to access multiple accounts at the same time. Google Apps Sync for Microsoft Outlook will automatically set up a Calendar and Contacts account to Google Apps, and help you set up an e-Mail IMAP account as well; however you can still keep your Exchange account active at the same time. This is useful for migrations, account transitions, or even for piloting Google Apps without having to get rid of your Exchange environment immediately.

39. Questions on Google Apps Sync for Microsoft Outlook?

40. Webinar Agenda Overview of Google Apps Connector for BES Overview of Google Apps Sync for Microsoft Outlook Objection handling and competitive information

41. Google Apps vs Microsoft Exchange Feature/Price Comparisons Positioning Additional Resources

44. Google Apps vs Microsoft Exchange Feature/Price Comparisons Positioning Additional Resources

45. More features than on-premise Exchange Google Apps offers more email storage, and productivity and collaboration tools

47. Total cost of ownership Google Apps also costs less than Microsoft Exchange Online (part of BPOS) 1 - Schadler, Ted. " Should Your Email Live In The Cloud? A Comparative Cost Analysis “ Forrester 01 2009 1-17.

51. Google Apps vs Microsoft Exchange Feature/Price Comparisons Positioning Additional Resources

53. Any Questions? Don't forget...