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Social Media Networking in
    the Forest Products
         Industry
THEN                      NOW
Incorporated the 4 Ps      Still Incorporates the 4 Ps
–   Product                –   Product
–   Price                  –   Price
–   Promotion              –   Promotion
–   Place (Distribution)   –   Place (Distribution)
                           The only thing that is
                           changed is how we
                           promote and distribute
(1824) the foundation   (1980’s) consumer use
for the telegraph was   of the fax machine
laid                    began
(1876) the telephone    (1990) consumer use of
was invented            mobile phones began
(1974) the first        (1992) consumer
consumer computer       internet usage began
was introduced
In 1994, fewer than 2 of every 10 Americans used
the Internet; in 2009, more than 8 in 10 Americans
go online

24 % of American households have at least three
computers; in the current study only 15 % of
homes in America do not have a computer

Americans spend an average of 17 hours online per
week
63% of 30-49 year olds and 34% of those ages
50 and up access the internet wirelessly
40 % of those age 66 and older go online
65 % of internet users buy online
52% of users said the internet was important or
very important in helping them maintain their
social relationships
                                       www.digitalcenter.org
Social media describes the online tools that
people use to share content, profiles,
opinions, insights, experiences, perspectives
and media itself, thus facilitating
conversations and interaction online between
groups of people
These tools include blogs, message boards,
podcasts, micro blogs, lifestreams, bookmarks,
networks, communities, wikis, and vlogs
Wikipedia (reference)
MySpace (social networking)
Facebook (social networking)
YouTube (video sharing)
Twitter(microblogging)
Digg (news sharing)
Flickr (photo sharing)
LinkedIn(business networking)
52% of adults say they have two or more
social accounts
From 2006-2009 the number of adult bloggers
30 years or older increased from 7% to 11%
19% of adult internet users use Twitter or
similar services
75% of adults 30 years or older maintain a
profile on Facebook
Blog (discuss relevant forestry issues like certification
and globalization)
Vlog (Post videos of the process of producing lumber)
Post (Post real-time information)
   Inform employees of events
   Inform the public about available products and sales
   Make request for species specific resources
   Inform the public of community service
   Inform the public of job hiring
Most importantly the forest products industry
can make connections with the public
2010 Appalachian Hardwood Manufacturers, Inc.
survey of annual summer conference attendees
Returned 22 useable surveys
The questionnaire contained three sections:
   characteristics of the responding company
  the company’s beliefs and attitudes on social media
  networks
  and a section for respondents to list reasons why their
  company was/was not using social media
Only 2 respondents indicated company use
10 respondents indicated personal use
Facebook, LinkedIn, and Twitter top sites used
Using social media as a sales/profits increasing
tool and as a cost effective marketing tool
Not using because of liability/legal concerns
and because of complexity/time consumption
Fundamentals of marketing have not changed
Internet plays an important role in everyday
life
Businesses must find a way to adapt
There is no “one-size-fits-all”
Serving our customers is key
Session 20 ic2011 montague

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Session 20 ic2011 montague

  • 1. Social Media Networking in the Forest Products Industry
  • 2. THEN NOW Incorporated the 4 Ps Still Incorporates the 4 Ps – Product – Product – Price – Price – Promotion – Promotion – Place (Distribution) – Place (Distribution) The only thing that is changed is how we promote and distribute
  • 3. (1824) the foundation (1980’s) consumer use for the telegraph was of the fax machine laid began (1876) the telephone (1990) consumer use of was invented mobile phones began (1974) the first (1992) consumer consumer computer internet usage began was introduced
  • 4. In 1994, fewer than 2 of every 10 Americans used the Internet; in 2009, more than 8 in 10 Americans go online 24 % of American households have at least three computers; in the current study only 15 % of homes in America do not have a computer Americans spend an average of 17 hours online per week
  • 5. 63% of 30-49 year olds and 34% of those ages 50 and up access the internet wirelessly 40 % of those age 66 and older go online 65 % of internet users buy online 52% of users said the internet was important or very important in helping them maintain their social relationships www.digitalcenter.org
  • 6.
  • 7. Social media describes the online tools that people use to share content, profiles, opinions, insights, experiences, perspectives and media itself, thus facilitating conversations and interaction online between groups of people These tools include blogs, message boards, podcasts, micro blogs, lifestreams, bookmarks, networks, communities, wikis, and vlogs
  • 8. Wikipedia (reference) MySpace (social networking) Facebook (social networking) YouTube (video sharing) Twitter(microblogging) Digg (news sharing) Flickr (photo sharing) LinkedIn(business networking)
  • 9.
  • 10. 52% of adults say they have two or more social accounts From 2006-2009 the number of adult bloggers 30 years or older increased from 7% to 11% 19% of adult internet users use Twitter or similar services 75% of adults 30 years or older maintain a profile on Facebook
  • 11.
  • 12. Blog (discuss relevant forestry issues like certification and globalization) Vlog (Post videos of the process of producing lumber) Post (Post real-time information) Inform employees of events Inform the public about available products and sales Make request for species specific resources Inform the public of community service Inform the public of job hiring Most importantly the forest products industry can make connections with the public
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. 2010 Appalachian Hardwood Manufacturers, Inc. survey of annual summer conference attendees Returned 22 useable surveys The questionnaire contained three sections: characteristics of the responding company the company’s beliefs and attitudes on social media networks and a section for respondents to list reasons why their company was/was not using social media
  • 22. Only 2 respondents indicated company use 10 respondents indicated personal use Facebook, LinkedIn, and Twitter top sites used Using social media as a sales/profits increasing tool and as a cost effective marketing tool Not using because of liability/legal concerns and because of complexity/time consumption
  • 23. Fundamentals of marketing have not changed Internet plays an important role in everyday life Businesses must find a way to adapt There is no “one-size-fits-all” Serving our customers is key