Shared HR services - Your business can benefit from this exciting cost effective option

Do you require specialist Human Resources skills and
services in your business but can’t justify the cost of
employing a full time expert?
Your business can benefit from this exciting cost
effective option offered by Pay Matters!
Shared
Services
Human Resources, Labour Relations and Payroll Specialists

May 2014 "People Management Simplified" 2
What are Shared Services?
Specialist service providers, such as PAY MATTERS, make
their expertise, systems, processes, and administration
services available to external organisations.
Business 2Business 1
Business 3 Business 4
The result is that costly specialised services become
affordable as multiple users share the cost of providing a
comprehensive professional service.

Why you should use shared services - 1
 Many businesses, and in
particular smaller organisations,
are unable to manage their
businesses efficiently and
provide all the services they
require because of the lack of
skills, time or cost constraints.

 A challenging and ever-changing economic and trading
environment requires “lean/mean” organisations that are
flexible and who focus on their core competencies.
Non-core functions are entrusted
to service providers who
specialise in these functions, such
as PAY MATTERS, which allows
them to focus on their core
activities – i.e. do what they are
good at.

 The services to be provided, and the
standards to be maintained are specified
by the business, enabling them to remain
“in control” to satisfy specific business
requirements and achieve their strategic
objectives.
 Provides flexibility and the ability to respond
immediately to changing business
requirements and market demands.

 Specialised skills that are only utilised
occasionally are readily available through service
providers such as PAY MATTERS, and at a
much lower cost than if permanent staff were
employed to provide these skills.
 The cost of the manpower required to provide
services in-house is rapidly increasing due to
specialisation, and staff are becoming more
demanding due to changing personal
circumstances and labour legislation.
By utilising an external service provider such as as PAY
MATTERS, human resource requirements and
responsibilities are reduced.

 Infrastructure and operating costs
such as management, office
accommodation, facilities,
furnishings, fittings, equipment,
consumables and systems are
reduced.
 The standard of the services provided
usually exceeds that of the business,
raising the business’s overall
performance.

Who is Pay Matters?
PAY MATTERS is a Human Resources Solutions provider located in Port
Elizabeth, South Africa, that offers a comprehensive range of affordable,
high quality, legally compliant, and reliable shared Human Resources
Management services to Corporate, SMME and Domestic employers within
the Nelson Mandela Bay Metropole area, (Port Elizabeth, Uitenhage and
Despatch), and surrounds.
Satisfying an employer’s human resources, labour relations and
payroll requirements is our prime function, and we would welcome
the opportunity to be of service to you!
"People Management Simplified"

PAY MATTERS’ Shared Services
Allow us to assist you to manage and administer your Human
Resources, Labour Relations and Payroll while you focus on your
core activities.
Enjoy the many benefits of having a professional Human Resources
Department working for you at an affordable cost!
We are confident that, due to our expertise, 39 years of demonstrated on-the-job
experience, flexible range of services, and our method of conducting business, we
can add value to most employers, and look forward to providing a tailor-made
solution for you.
We believe that by entrusting your business to PAY MATTERS you can rest
assured that the services we provide will be legally compliant, and that your
employees will be paid correctly and timeously each payday, while your assets and
business interests will be protected.

Our services include a selection of Human Resources, Labour Relations, Payroll
and other supplementary services, that are offered either independently or in
combinations to allow flexibility, and eliminate unnecessary costs.
Furthermore, in each of these categories, PAY MATTERS offers three levels of
service, being Primary, Enhanced and Premium.
This additional flexibility allows PAY MATTERS to provide an employer with a tailor
made package designed specifically to satisfy their needs.
Our integrated systems and processes are designed to maximise individual
contribution and thereby enhance business performance.
Our method of people management is proactive rather than reactive, thus ensuring
employee satisfaction, and resulting in stability and harmony in the workplace.
What services does PAY MATTERS offer?

• Strategic Planning • Due diligence/process audits
• Organisational Structuring • Workforce Planning
• Development/Review of Policies &
Procedures
• Development/Review of Workplace
Rules
• Development/Review of Job
Descriptions
• Development/Review of Job
Grading structure
• Performance Management • Absence Management
• Skills Audits/Gap Analysis • Skills Development Plans
• Employment Equity Plans/Reports • Employee Satisfaction Surveys
• Remuneration package structuring • Incentive Reward Systems
• Market Surveys/Benchmarking • Wage negotiations
• Facilitation/Mediation
• Chairing of Disciplinary/Appeal
Hearings
We Specialise in:

 Provide access to specialist skills and knowledge that improves the
overall efficiency of the organisation;
 Provide premium services at an affordable cost;
 Provide the option of a "one-stop" solution to satisfy most Personnel
Management requirements;
 Enhance business performance by as much as 30%;
 Protect an employer’s interests and minimise their risk exposure
by ensuring efficient controls and legal compliance;
 Relieve an employer from the administrative burden associated
with payroll and human resource management;
 Promote harmony and stability in the workplace; and
 Protect employee interests by ensuring that they are managed fairly
and correctly, and that they are paid accurately and timeously.
PAY MATTERS’ services are designed to:

PAY MATTERS’ Value Proposition - 1
 Extremely complex and ever-changing labour related
legislation exposes employers to legal and financial risk.
Ensuring compliance requires specialist knowledge and is
time consuming.
Failure to comply is a criminal offence!
PAY MATTERS ensures that all its
systems, processes and services are
legally compliant, thus eliminating the
risk to which the employer is exposed.

 Human Resources and Payroll Management are specialised
functions requiring highly skilled, and therefore costlier, staff
to provide the service.
Costs are contained by specialisation, effective utilisation,
and scale.
PAY MATTERS employs staff
that have the necessary
expertise and experience to
ensure that the results we
produce are of the highest
possible standard.

 Human Resource and Payroll
Management entails a high volume of
administration.
Providing the required expertise and capacity is costly.
PAY MATTERS ensures that it has the systems,
processes and manpower available to cope with the
required administration.

 Payroll fraud is rife and amounts to billions of Rand
annually.
PAY MATTERS’ systems and
processes employ strict
controls to prevent fraudulent
activity.

 Effective people management systems, processes and
practices contribute largely to the achievement of an
organisation’s strategic objectives by ensuring employee
satisfaction, enhanced performance, increased productivity,
and ultimately profitability.
PAY MATTERS’ integrated
systems and processes are
designed to ensure that employees
are managed correctly and fairly,
and that they contribute, in a
focused manner, to the maximum
of their ability.

 Poorly managed employees pose risk
to the employer due to the possibility
of industrial action and/or costly legal
challenges through the CCMA.
PAY MATTERS’ Labour Relations
processes are designed to ensure legal
compliance, and to proactively manage
the relationships between the
organisation, its employees, and their
trade unions, thereby minimising the risk
of such action.

 Poorly managed employees experience low levels of job
satisfaction that directly affects the employer’s performance.
PAY MATTERS’ people management
philosophy and methodologies are
designed to ensure that employees are
meaningfully employed, treated fairly,
encouraged and empowered to
contribute to the maximum of their ability,
rewarded equitably, and aspire to
become the best in whatever it is that
they do. This leads to a high level of job
satisfaction, and consequent enhanced
performance.

 Personnel matters are sensitive, especially when they are
not managed correctly.
PAY MATTERS provides on-going professional
management education, guidance and assistance for this
aspect of a business when our services are utilised.

Last but not least

To learn more about how our wide range of services can add value to your
business please visit our website
http://www.paym.co.za
Alternatively
Submit your enquiry by e-mail, and we will contact you
info@paym.co.za
or
Call George on 082 572 0644 or 041 452 3702 to set up an appointment to
discuss your requirements

Thank you for your time
We look forward to being of
service to you

Shared HR services - Your business can benefit from this exciting cost effective option

Recommandé

Recommandé

Contenu connexe

Dernier

Dernier (20)

En vedette

En vedette (20)

Shared HR services - Your business can benefit from this exciting cost effective option