1. Connecting Businesses
} With talent {
SINGAPORE • MALAYSIA • PHILIPPINES • INDONESIA • INDIA • JAPAN • THAILAND

2. Copyright © by JobStreet.com
Types of Training
Induction On the Skill
Training Job Training
Training
2

3. Copyright © by JobStreet.com
Types of Training
• Induction Training - Orientation Program
1.To send out right info about the company
policies & culture
2.To introduce sales department as a whole.
3.To build business relation with new hire
4.To seek feedback for improvement

4. Copyright © by JobStreet.com
Types of Training
• On the Job Training
1.Products & services offered.
2.Spiels, brochures, market segments.
3.System available (if any).
4.Reports and reporting to management.

5. Copyright © by JobStreet.com
Types of Training
• Skill Training – is to provide continuous
improvement along the way
--> External or internal programs deemed
necessary e.g. leadership training, sales
training, communication course etc.

6. Copyright © by JobStreet.com
Supervise
Educate
Sponsor Coach
Consel Director
6

7. Copyright © by JobStreet.com
Supervise
• In- charge with managing salesperson’s performance,
including conducting performance evaluations
1. Educator – educating team members on processes,
changes or performance expectation.
2. Sponsor – provide opportunity for team members to
show their talents, support their career development

8. Copyright © by JobStreet.com
Supervise
3. Coach – coaching & mentoring team members by
explaining, encouraging, planning and advising.
4. Counsel – used when the problem impacts performance
and is intended to mitigate any further action.
5. Drector - used when performance problems continue
and assumes you have educated, coached, and counseled,
should make recommended alternatives and
consequences clear.

9. Copyright © by JobStreet.com
Assessment
Performance Standard Performance Management
identify relevant standard
Refine indicators & define measure
Select Indicators
Develop data systems
Set goals & targets
Collect data.
Communicate expectation
Performance
Assessment
Reporting Progress Improvement Process
Use data for decision to improve policies, programs & outcome
Analyze data
Manage change
Feed data to managers, staffs, policy makers
Create a learning organisation
Develop regular reporting cycle.