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Nederlandse Informatica Onderwijs Conferentie 2011 | 7&8 april 2011 | Heerlen




Social Media acceptance:
experiences in secondary education


      Jan-Willem van ‘t Klooster - University of Twente & Bonhoeffer College Enschede
                            Melanie Janssen-Morshuis - Bonhoeffer College Enschede
BACKGROUND




             2
(Social Media) Research - shared interest

• Bonhoeffer College

  • Bonhoeffer Research School Students learning to conduct research

  • Development Community of Learners, Teacher Development Teams, PhD / MSc research

• University of Twente

  • SoMeRe research institute (ao gratifications, behaviour (SoMe in 5/6 VWO)

  • MB ao business models, marketing

  • GW ao communities, acceptance

  • EWI ao platforms for (eg. self support) communities, availability,
    math. models


                                                                                       3
NIOC 2011 | 7 april 2011



CONTENTS

• Introductions


  • State of art


     • Promises


        • Experiences


           • Main Results


              • Lessons learned & Conclusion


                                                                          !
                                                                     4
NIOC 2011 | 7 april 2011



INLEIDING




                                  5
6
7
SoMe USE - POTENTIAL DISSIMINATION




                                     8
SoMe USE - POTENTIAL DISSIMINATION




                                     9
SoMe USE - POTENTIAL DISSIMINATION




                 quick
                 easy
              low burden
               whenever              10
NIOC 2011 | 7 april 2011



SoMe EFFECTS              (Constantinides & Fountain, 2008)

Blogs                         • Empowerment


SNSs                          • Participation


Online communities            • Social capital


Fora / bulletin boards        • Openness, transparency


Content aggegrators           • Communicate, get (back) in touch


Mashups                       • Networking


Media platforms               • Community building


Entertainment platforms       • Democratisation / User control


                                                                                      11
NIOC 2011 | 7 april 2011



State of Art

• Use at secondary schools?


  • Mainly in phase of initiative - eg Winkwaves


  • Concrete results higher classses 2nd education..


• Higher education


  • PR - contact prospective students [eg next slide]


  • Increase of student motivation
    - The effect of Twitter on college student engagement and grades
    R. Junco, G. Heiberger, E. Loken, http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2729.2010.00387.x/pdf

                                                                                                                                !
                                                                                                                          12
13
NIOC 2011 | 7 april 2011



OUR EXPERIMENT: GOALS

• USEFUL (hence course-related) use of SoMe in last classes of 2ndary
  education

 study in ECONOMICS & INFORMATICS
 HAVO & VWO pre-exam & exam-year


• USES:
 - background - actualities, providing material
 - q&a / discussion - outside the classroom
 - exam conduct - providing assignments
 - homework - tips, repeating of what was said in class
 - examen-related - tips, success wishes, repeating, practice material

• secondary goal: increase Student   engagement

                                                                                              !
                                                                                        14
NIOC 2011 | 7 april 2011



METHODOLOGY

• we set up twitter account @BonhoeffervdW for both INF and ECO


• opt in basis (explorative study nature). Scope:


   • Setting up a        account and defining operations


   • Use account


   • Monitor account


   • Subjective and objective measurement


   • Evaluation
                                                                                      !
                                                                                15
• foto account




                 16
NIOC 2011 | 7 april 2011



BACKGROUNDS

• links online, news, tips


• use in classroom
 before class (in les op terugkomen)
 in class (praktisch werk)
 after class (herhalen)



• in both courses Eco and INF, SoMe provided advantages compared to
  electronic learning environment




                                                                                   !
                                                                             17
NIOC 2011 | 7 april 2011



EXAMS

• assignments online


• short tasks or links


• can be used in limited contexts


• impression next slide




• repetition of hints (also done for homework)



                                                                            !
                                                                      18
19
NIOC 2011 | 7 april 2011



RESULTS

• online student survey (n = 124, showup = 36,3% -> m=45)


• 55 account, > 90 follow feed


• numbers increase steadily




                                                                                       !
                                                                                 20
NIOC 2011 | 7 april 2011



RESULTS

• online survey
                     Performance
 m=45
                     Expectancy

• use of UTAUT       Effort
                                           Behavioral     Acceptance
  (Venkatesh 2003)   Expectancy
                                           Intention      technology
                     Social
                     Influence

                     Facilitating
                     Conditions


                           Gender   Age   Experience Voluntariness
                                                        of Use



                                                                              !
                                                                        21
MAIN ACCEPTANCE RESULTS - Performance

• Repeating of hints mentioned in class: 72% positief; (t)


• Repeating of homework given in class: 75% positief; (hw)


• Delivery of exams and assignments. 61% positief; (pw)


• Assistance for preparing exams. 61% positief; (d)


• Getting feedback from teacher. 59% positief. (d)




                                                                  !
                                                             22
MAIN ACCEPTANCE RESULTS - Effort

Ease of use of Twitter?




Electr. learning environment instead of Twitter?




                                                        !
                                                   23
MAIN ACCEPTANCE RESULTS - cont.

• privacy is big concern. School to stay out of personal circle student.


• 82 % thinks SoMe is good additional to education.


• 66% would like to see use of SoMe (in our cases twitter) continued,
  11% negative.




• Insatisfied on course combination ECO and INF ;though appreciated by
  teachers, now the providing of backgrounds miss intended effect.


• We were not able to show increased engagement:
                                                                                !
                                                                           24
engaged into school through Twitter?
ENGAGEMENT..



     motivated for course by Twitter?




               it takes more!
                                          25
If students gave grade

on a grade 1-10, enthousiasm




                               26
DISCUSSION

• no courses together!


• works for school-affairs
  (social events) also


• media ‘wisdom’ needed


• SoMe also in course
  content in INF


• remarkable perceived dissemination speed. But needs objectivation.


• opt-inn, 3 months can be extended, also to measure improvements.
                                                                            !
                                                                       27
∑
28
NIOC 2011 | 7 april 2011



CONCLUSION

   SoMe has course related potential in secondary education


Students enthousiasts - but not in all 5 intended areas


Specific communities - keep focus



Acceptation high: empowered, little effort, environment, availability high


SoMe can be used for Homework reminders, assignments and exams,
feedback, Q/A for exams, backgrounds

                                                                                             !
                                                                                       29
NIOC 2011 | 7 april 2011



∑ Take-away message


            Educational SoMe use

               can contribute,

              to learning process
                  of students,

       inside and outside the classroom

                                                                !
                                                          30
Social Media in Secondary
        Education

                @BonhoeffervdW
            twitter.com/bonhoeffervdw


     ir. Jan-Willem van ‘t Klooster MSc   j.w.vantklooster@utwente.nl #infKLS
         drs. Melanie Janssen-Morshuis    m.janssen@bc-enschede.nl #ecoJMO

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SoMe at secondary schools

  • 1. Nederlandse Informatica Onderwijs Conferentie 2011 | 7&8 april 2011 | Heerlen Social Media acceptance: experiences in secondary education Jan-Willem van ‘t Klooster - University of Twente & Bonhoeffer College Enschede Melanie Janssen-Morshuis - Bonhoeffer College Enschede
  • 3. (Social Media) Research - shared interest • Bonhoeffer College • Bonhoeffer Research School Students learning to conduct research • Development Community of Learners, Teacher Development Teams, PhD / MSc research • University of Twente • SoMeRe research institute (ao gratifications, behaviour (SoMe in 5/6 VWO) • MB ao business models, marketing • GW ao communities, acceptance • EWI ao platforms for (eg. self support) communities, availability, math. models 3
  • 4. NIOC 2011 | 7 april 2011 CONTENTS • Introductions • State of art • Promises • Experiences • Main Results • Lessons learned & Conclusion ! 4
  • 5. NIOC 2011 | 7 april 2011 INLEIDING 5
  • 6. 6
  • 7. 7
  • 8. SoMe USE - POTENTIAL DISSIMINATION 8
  • 9. SoMe USE - POTENTIAL DISSIMINATION 9
  • 10. SoMe USE - POTENTIAL DISSIMINATION quick easy low burden whenever 10
  • 11. NIOC 2011 | 7 april 2011 SoMe EFFECTS (Constantinides & Fountain, 2008) Blogs • Empowerment SNSs • Participation Online communities • Social capital Fora / bulletin boards • Openness, transparency Content aggegrators • Communicate, get (back) in touch Mashups • Networking Media platforms • Community building Entertainment platforms • Democratisation / User control 11
  • 12. NIOC 2011 | 7 april 2011 State of Art • Use at secondary schools? • Mainly in phase of initiative - eg Winkwaves • Concrete results higher classses 2nd education.. • Higher education • PR - contact prospective students [eg next slide] • Increase of student motivation - The effect of Twitter on college student engagement and grades R. Junco, G. Heiberger, E. Loken, http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2729.2010.00387.x/pdf ! 12
  • 13. 13
  • 14. NIOC 2011 | 7 april 2011 OUR EXPERIMENT: GOALS • USEFUL (hence course-related) use of SoMe in last classes of 2ndary education study in ECONOMICS & INFORMATICS HAVO & VWO pre-exam & exam-year • USES: - background - actualities, providing material - q&a / discussion - outside the classroom - exam conduct - providing assignments - homework - tips, repeating of what was said in class - examen-related - tips, success wishes, repeating, practice material • secondary goal: increase Student engagement ! 14
  • 15. NIOC 2011 | 7 april 2011 METHODOLOGY • we set up twitter account @BonhoeffervdW for both INF and ECO • opt in basis (explorative study nature). Scope: • Setting up a account and defining operations • Use account • Monitor account • Subjective and objective measurement • Evaluation ! 15
  • 17. NIOC 2011 | 7 april 2011 BACKGROUNDS • links online, news, tips • use in classroom before class (in les op terugkomen) in class (praktisch werk) after class (herhalen) • in both courses Eco and INF, SoMe provided advantages compared to electronic learning environment ! 17
  • 18. NIOC 2011 | 7 april 2011 EXAMS • assignments online • short tasks or links • can be used in limited contexts • impression next slide • repetition of hints (also done for homework) ! 18
  • 19. 19
  • 20. NIOC 2011 | 7 april 2011 RESULTS • online student survey (n = 124, showup = 36,3% -> m=45) • 55 account, > 90 follow feed • numbers increase steadily ! 20
  • 21. NIOC 2011 | 7 april 2011 RESULTS • online survey Performance m=45 Expectancy • use of UTAUT Effort Behavioral Acceptance (Venkatesh 2003) Expectancy Intention technology Social Influence Facilitating Conditions Gender Age Experience Voluntariness of Use ! 21
  • 22. MAIN ACCEPTANCE RESULTS - Performance • Repeating of hints mentioned in class: 72% positief; (t) • Repeating of homework given in class: 75% positief; (hw) • Delivery of exams and assignments. 61% positief; (pw) • Assistance for preparing exams. 61% positief; (d) • Getting feedback from teacher. 59% positief. (d) ! 22
  • 23. MAIN ACCEPTANCE RESULTS - Effort Ease of use of Twitter? Electr. learning environment instead of Twitter? ! 23
  • 24. MAIN ACCEPTANCE RESULTS - cont. • privacy is big concern. School to stay out of personal circle student. • 82 % thinks SoMe is good additional to education. • 66% would like to see use of SoMe (in our cases twitter) continued, 11% negative. • Insatisfied on course combination ECO and INF ;though appreciated by teachers, now the providing of backgrounds miss intended effect. • We were not able to show increased engagement: ! 24
  • 25. engaged into school through Twitter? ENGAGEMENT.. motivated for course by Twitter? it takes more! 25
  • 26. If students gave grade on a grade 1-10, enthousiasm 26
  • 27. DISCUSSION • no courses together! • works for school-affairs (social events) also • media ‘wisdom’ needed • SoMe also in course content in INF • remarkable perceived dissemination speed. But needs objectivation. • opt-inn, 3 months can be extended, also to measure improvements. ! 27
  • 29. NIOC 2011 | 7 april 2011 CONCLUSION SoMe has course related potential in secondary education Students enthousiasts - but not in all 5 intended areas Specific communities - keep focus Acceptation high: empowered, little effort, environment, availability high SoMe can be used for Homework reminders, assignments and exams, feedback, Q/A for exams, backgrounds ! 29
  • 30. NIOC 2011 | 7 april 2011 ∑ Take-away message Educational SoMe use can contribute, to learning process of students, inside and outside the classroom ! 30
  • 31. Social Media in Secondary Education @BonhoeffervdW twitter.com/bonhoeffervdw ir. Jan-Willem van ‘t Klooster MSc j.w.vantklooster@utwente.nl #infKLS drs. Melanie Janssen-Morshuis m.janssen@bc-enschede.nl #ecoJMO

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