15 Ways Mobile Will Change Our Lives (March 2012)
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15 Ways Mobile Will Change Our Lives (March 2012) Presentation Transcript

  • 1. 15 WAYS MOBILEWILL CHANGEOUR LIVES March 2012 Image credit: Randy Pertiet
  • 2. WHAT WE’LL COVER• Background• The Movement Toward a Hyper-Connected World - Everything is ‘Smart’ - Widening Access -The Humanization of Tech• New Hyper-Connected Experiences - Mobile Device as Wellness Guru - Mobile Device as Lifesaver - Smartphone as Everything Interface - Seamless Living - Mobile Identity - Friction-Free Purchasing - Media Multitasking - Access Over Ownership - Hyper-Personalization - The Data-Sharing Debate• The Constraints of a Hyper-Connected World - Security Consciousness - “NoMoPhobia” Image credits: Samsung, Jawbone, Nokia and marketwire.com
  • 3. BACKGROUNDThe GSMA’s Mobile World Congress 2012, held in Barcelona from Feb. 27-March 1, attracted arecord-breaking 67,000 attendees. They represented network operators, mobile manufacturersand developers, along with many players from industries new to this event—companies whosebusinesses are being affected by a revolution that sooner or later will reach all categories,consumers and markets, regardless of their maturity.If one thing’s clear, mobile will disrupt it all, and earlier than we could have expected. The paceat which technology is reshaping the world will only speed up, and many innovations that we maybelieve belong to the future are here already or even in our past.As everything turns mobile, the user experience will progressively become more simple, secureand seamless. These three principles will define successful mobile experiences as users becomesavvier and more demanding.The shift from a connected to a hyper-connected world is happening now. Online ubiquityprovides the catalyst for a new understanding of what mobile means, what mobile does and howit is experienced. This document outlines 15 key takeaways from the MWC, along with examplesthat help illustrate these ideas: a preview of how mobile will change our lives.
  • 4. TOWARDS A HYPER-CONNECTED WORLD Image credit: Eric Fischer
  • 5. 1 EVERYTHING IS ‘SMART’It’s no longer just our mobile phones that are getting“smart”—that is, gaining access to the Web and the “There really isn’t a device in your life right now that wouldn’t be better if you couldability to communicate wirelessly. All kinds of things, connect it on a wireless network. …from cars to refrigerators and entire homes, are getting Consumers will eventually have six or sevenconnected in this way as well. Down the road, as more devices in their life, and they’ll all talk tomanufacturers embed WiFi, SIM cards and other one another.”technologies into more products, expect anything and —MICHAEL O’HARA,everything to link in to the intelligent Internet of chief marketing officer, GSMAThings. “The Web will be everything, but it will be nothing. It will be like electricity; it is just there.” —ERIC SCHMIDT, executive chairman, Google The number of connected devices will leap from 9 billion in 2011 to almost 24 billion by 2020. —GSMA
  • 6. 1 EVERYTHING IS ‘SMART’IN ACTIONAT&T’s Internet-enabled Dumpsters: AT&T worked witha large document shredding company in the U.S. to outfitbins with sensors that wirelessly alert owners when theyreach capacity, allowing for an efficient pickup systembased on necessity rather than a pre-set schedule. Thesystem can also detect when a bin is tampered with andsend an alert.The Copenhagen Wheel: A partnership between DucatiEnergia and MIT, this prototype Internet-connectedbicycle, which includes a sensor that can detectinformation such as carbon monoxide emissions, noise,ambient temperature and relative humidity. TheCopenhagen Wheel then relays the data to the cyclist’ssmartphone. For bike-friendly societies such as Denmarkor the Netherlands, this makes data capture not onlyubiquitous but invisible and unobtrusive. Cyclists canmap faster or healthier rides to work and track theirmileage; they can also share their data to provide theircity with useful real-time info. Image credits: AT&T and Max Tomasinelli
  • 7. 1 EVERYTHING IS ‘SMART’IN ACTION (cont’d.)Ford SYNC: Built in collaboration with Microsoft,Ford’s in-car connectivity system, SYNC, transformsvehicles into connected devices by syncing withdrivers’ smartphones. The voice-controlled system canprovide personalized news updates and send vehiclereports to a local auto shop. Upon detecting a crash,the system will automatically notify emergencyservices and provide relevant information, includingGPS coordinates and driver details. Ford has alsodeveloped a prototype system with Medtronic thatsyncs a driver’s glucose monitoring device with the carvia Bluetooth; using voice commands or the steeringwheel controls, the driver can monitor glucose levelsand trends through audio alerts or the console. Image credit: Ford
  • 8. 2 WIDENING ACCESSThe United Nations declared Internet access a human right in June 2011, underscoring theimportance of connectivity to people around the globe. The public and private sectors areworking to open up access. While around 85% of the globe now has a mobile phone, according toa February report by Ericsson, many still lack coverage. Mobile providers are expandinginfrastructure in rural areas and bolstering existing systems to ensure the growing ranks ofsmartphone owners can communicate. Public Wi-Fi hotspots are also proliferating: InformaTelecoms & Media estimates that today’s 1.3 million hotspots will grow almost fourfold by 2015.Affordability is also a key issue. Google says it will produce a pre-contract $70 Android phonewithin several years, which could open up Web access to millions who are currently priced out.Another barrier to access is government constraints on citizens. To circumvent this, wireless“mesh” networks employ radio communications technology in each participating device, creatinga self-configuring and highly adaptable network—requiring only one of the potentially limitlessnodes to be physically wired to provide Internet access. When one node becomes inoperable, theothers “self-heal,” ensuring that the network remains functional. The number of mobile connections will rise from 6.6 billion in 2011 to 9.1 billion by 2015, bringing the total number of subscribers to 4.6 billion worldwide, more than half of the projected global population of 7.2 billion. —GSMA
  • 9. 2 WIDENING ACCESSIN ACTIONNokia’s Asha series: Nokia debuted three new touch-screen models in its entry-level Asha range. The 202and 203, intended for basic users or emergingmarkets, are expected to launch in the second quarterwith a price tag of around €60. The 302 adds aQWERTY keyboard and is available for €95.ViewSonic ViewPad E70: ViewSonic launched theViewPad E70, a tablet that is expected to be availablein the U.S. by April, costing around $170. Image credits: Nokia and ViewSonic
  • 10. 3 THE HUMANIZATION OF TECHAs voice and gesture control become more common, our technology (mobile included) will adaptto us, rather than us adapting to it. Our digital experiences will become simpler and more user-friendly. Devices will also take on more human-like qualities, with personalities, individual quirksand other elements that make them more understandable and accessible.
  • 11. 3 THE HUMANIZATION OF TECHIN ACTIONEricsson’s Social Web of Things: Ericsson envisions a“social web of things,” with objects such as lamps,fridges and ovens communicating with each other viaa Facebook-like website. Users “friend” their devices,which can then post detailed messages, begin shortconversations and collect instructions—turning on theheating, for instance, if the user says he’s headinghome. Image credit: Ericsson
  • 12. NEW HYPER-CONNECTEDEXPERIENCES Image credit: the.barb
  • 13. 4 MOBILE DEVICE AS WELLNESS GURUSmartphones will help people lead healthier lives by providing information, recommendationsand reminders based on data gathered through sensors embedded in users’ clothing (shoes,wristbands, etc.) or through other phone capabilities (its motion detector, camera, etc.). We’lltrack everything from physical activity to sleep patterns and then get tailored advice on how tomake improvements in real time.
  • 14. 4 MOBILE DEVICE AS WELLNESS GURUIN ACTIONSmart wellness wristbands: The Nike+ FuelBand is awristband that syncs with smartphones to trackmovement, allowing users to monitor their dailyactivity via an app. Similarly, UP by Jawbone is anapp-synced wristband that monitors sleep patterns,meal consumption and movement, and vibrates tonotify users when they’ve been inactive for too long.Healthy-lifestyle apps: An array of smartphone appshelp people make more nutritious food choices andmotivate them to move. PlateMate, for instance, is anapp currently under development that will allow usersto simply snap a photo of their food to quickly get anestimate of its calorie count. iTreadmill uses asmartphone’s accelerometer to measure step count,distance, calories burned and other activities, helpingusers to graph their progress toward fitness goals. Image credits: Nike, Jawbone, Richard Amano and stevendepolo
  • 15. 5 MOBILE DEVICE AS LIFESAVERInternet-enabled mobile devices are becomingimportant tools in broadening access to health care, “Handheld medical devices are portable, consumer-friendly, accurate anddiagnosing diseases and saving lives in crisis situations. reasonable.”In developing regions, where network coverage is —DON JONES,steadily expanding to remote areas, people who lack VP, wireless health, global strategy and market development, Qualcommaccess to medical care for economic and/or logisticalreasons can use their phone to connect with healthprofessionals. And as smartphone computing powerexplodes, we’ll see Star Trek-like devices that performdiagnoses on the go; some will even act automatically toensure users’ safety. According to a McKinsey & Co. analysis, managing patients more successfully through remote monitoring services could cut 10-12% from the $6 trillion annual spend on health care worldwide.
  • 16. 5 MOBILE DEVICE AS LIFESAVERIN ACTIONVodafone portable GSM network: In 2011, Vodafonepartnered with Télécoms Sans Frontières to bringemergency mobile communications to crisis zones,developing a portable GSM network that can be set upto allow free local calls in less than 40 minutes. Theprototype system fits into three suitcase-sizecontainers that together weigh less than 100kilograms. It can be powered by various energysources, including green power such as windmills orsolar panels, making it self-sustainable. Image credit: Vodafone
  • 17. 5 MOBILE DEVICE AS LIFESAVERIN ACTION (cont’d.)Etisalat Mobile Baby: Telecom operator Etisalat offersMobile Baby, a service designed to cut maternalmortality rates in developing countries by providingbirth attendants and midwives with a suite of mobiletools to help identify, communicate and respond toobstetric emergencies.Qualcomm Tricorder X Prize: Qualcomm launched theTricorder X Prize in January, a $10 million award toany company that develops a tool capable ofmeasuring health data—such as temperature, bloodpressure and respiratory rate—in order to diagnose aset of 15 diseases. Image credits: Keith Smith, Etisalat.ae and qualcommtricorderxprize.org
  • 18. 6 SMARTPHONE AS EVERYTHING INTERFACEThe smartphone will become the key interface betweenconnected devices and products (the Internet of Things) “The mobile phone will be the remote to the Internet of Things.”and their users. Among other things, people will use the —FRANCO BERNABÉ,device to remotely control household appliances, CEO, Telecom Italiainteract with screens and automatically adjust carsettings to their preferences.
  • 19. 6 SMARTPHONE AS EVERYTHING INTERFACEIN ACTIONNissan’s LEAF app: A smartphone app for Nissan’selectric Leaf lets owners remotely check the battery’sdriving range, begin battery charging and activate theclimate-control system.McDonald’s Pong billboard: In Stockholm, McDonald’screated a version of Pong on a giant digital billboardand enabled passersby to play it using theirsmartphones. After users logged on to the game’swebsite, they could steer the board’s paddle usingtheir touch screen. Image credits: Nissan North America and ddbsthlm
  • 20. 6 SMARTPHONE AS EVERYTHING INTERFACEIN ACTION (cont’d.)Macy’s Backstage Pass: In spring 2011, Macy’s workedwith JWT to create a friction-free shoppingexperience for consumers. Shoppers could scan QRcodes on items throughout the store with their phonesto pull up content that included style advice, info onfashion trends and interviews with designers. Theycould then purchase items directly from their phone.AT&T Digital Life: AT&T’s Digital Life allows users tomonitor and control their home from afar, switchingon lamps, adjusting the climate and even lockingdoors. Image credits: JWT and att.com
  • 21. 7 SEAMLESS LIVINGAs all kinds of devices get connected to the cloud,mobile technology will help us navigate the world more “Reaching content from different devices provides a different experience, but it mustseamlessly. And as key players like Microsoft, Google and be continuous and consistent.”Apple expand their product lines across devices—from —NATHAN CLAPTON,televisions to tablets—we’ll see more unified vice president, mobile partnerships, TripAdvisorexperiences across platforms.
  • 22. 7 SEAMLESS LIVINGIN ACTIONGoogle Chrome: The Chrome browser for Androidsmartphones provides a seamless mobile-to-PCexperience by syncing users’ lap/desktops and mobiledevices. Whether users browse the Internet on amobile device or PC, Chrome will remember history,favorite websites and other information. Image credit: googlemobile.blogspot.com
  • 23. 8 MOBILE IDENTITYWith the mobile device serving as an Everything Hub—an ongoing trend we’ve spotlighted—it willbecome a summation of who we are all in one place. It will be packed with personal informationand images we’ve accumulated over time and serve as our mobile wallet and keychain, enabledby secure and seamless technologies. NFC (near field communication) and RFID (radio-frequencyidentification), for instance, allow enabled devices to communicate with each other in closeproximity.People are increasingly consolidating their personal and professional email on one device, thustying it more intimately to their identity. And employers are adjusting to the BYOD (Bring YourOwn Device) trend, allowing workers to use personal devices.The mobile phone is becoming so tied to identity that in some cases the phone numbersubstitutes for addresses, names and other information. Jay Altschuler, director of global mediainnovation at Unilever, noted that in India, some people display their phone number at theirdoor, rather than their name.
  • 24. 8 MOBILE IDENTITYIN ACTIONOpenWays Mobile Key: Mobile security companyOpenWays partnered with NXP Semiconductors andNokia to demonstrate a system that allows NFC-enabled mobile devices to open doors. Once users gainaccess to a virtual key, they simply touch theirsmartphone to the lock. The system is currentlyavailable to travelers at some Nordic Choice Hotels inScandinavia.Ericsson’s Connected Me: Ericsson debuted itsprototype Connected Me system, a futuristic idea thatuses “capacitive coupling” technology to enabletransfer data through human touch (e.g., the companyenvisions people transferring digital business cardssimply by shaking hands). Image credits: marketwire.com and Ericsson
  • 25. 8 MOBILE IDENTITYIN ACTION (cont’d.)Isis Mobile Wallet: This NFC payment system, set tolaunch in the U.S. midyear, is the result of a jointventure between AT&T, T-Mobile and Verizon, whichhave secured agreements with major credit cardbrands and some key banks, including Chase andCapital One. Through a smartphone app, users will beable to create a virtual wallet that includes theircredit, debit and loyalty cards, along with offers,deals and promotions. For security, users will need aunique four-digit PIN to open Isis and will be able tolock the app remotely if a phone is lost or stolen. Image credit: paywithisis.com
  • 26. 9 FRICTION-FREE PURCHASINGThe smartphone will become a passkey to the retailexperience. QR codes allow smartphone users to shop “The mobile device is blurring the boundary between retail and e-commerce. Manyanytime, anywhere, as we’re seeing with the rise of consumers use their mobile device whileretailers’ coded out-of-home displays. The integration shopping offline, as well.”of NFC in handsets will enable fast and easy mobile —JOHN DONAHOE,payments. And as e-commerce and brick-and-mortar CEO, eBayretailing integrate and overlap, shopping may entailsimply snapping a photo or tapping a sensor, thencollecting the order or having it immediately delivered. According to Juniper Research, as NFC technology facilitates m-commerce, the market value of mobile transactions will more than triple by 2015, reaching $670 billion.
  • 27. 9 FRICTION-FREE PURCHASINGIN ACTIONVodafone and Visa’s payment terminals: Vodafone andVisa announced a partnership that will allowsubscribers to pay for goods and services with NFC-enabled mobile devices. Consumers with funds in aprepaid Visa account can simply wave their smartphonein front of a payment terminal to deduct the price ofitems they wish to buy from their balance. For biggertransactions, shoppers must enter a password. Theservice will launch in Germany, the Netherlands, Spain,Turkey and the U.K. later this year.60-second hotel booking with PayPal: PayPalannounced a partnership with hotel chain Yotel,allowing travelers to book rooms with theirsmartphone in less than 60 seconds. People looking fora room at any of the three Yotel airport locations inEurope can log onto to a mobile-optimized website,pay with PayPal and secure a room in less than aminute. PayPal envisions adding the ability to unlockroom doors with NFC-enabled phones, for an evenmore frictionless experience. Image credits: Tom Purves and thepaypalblog.com
  • 28. 9 FRICTION-FREE PURCHASINGIN ACTION (cont’d.)Glamour magazine shoppable wall: During FashionWeek in New York, Glamour magazine set up ashoppable wall that allowed consumers to scan 2Dbarcodes with their smartphones to purchaseproducts, which were then shipped to their homes.The “apothecary” was stocked with products fromsome of the magazine’s advertisers including Unilever,Johnson & Johnson, C.O. Bigelow, John Frieda andElizabeth Arden. The first to launch this type ofshopping channel was Home Plus, the Korean arm ofTesco, which last year introduced a shoppable walltargeting commuters in a Seoul subway station.Quick food orders with RedLaser: Diners at a paellarestaurant at the Mobile World Congress could usetheir phones to choose the type of paella they wantedusing shopping app RedLaser, which enables paymentvia PayPal or a credit card. Users were able to skip thequeue, simply ordering and paying via the app andpicking up their food when it was ready. Image credits: glamour.com and redlaser.com
  • 29. 10 MEDIA MULTITASKINGThe mobile is becoming a complement to or distraction from most other types of mediaplatforms and content. Consumers are hopping between screens (and the printed page), toyingwith their tablet or smartphone as they watch television, play video games, work on theircomputer and so on. Sometimes they’re multitasking, and sometimes they’re using the mobiledevice’s unique capabilities (e.g., apps that recognize audio content or scan QR codes) toaugment the experience at hand. 81% of people in the U.S. and 74% in the U.K. use their smartphone while consuming other types of media, such as television, video games or magazines. —Google
  • 30. 10 MEDIA MULTITASKING Data credit: Google
  • 31. 10 MEDIA MULTITASKINGIN ACTIONShazam for TV: Originally designed for identifyingsongs based on audio samples, this mobile app nowenables users to get special content while watchingTV, turning the mobile device into the second screen.Shazam will detect audio cues and then cue upanything from an advertiser’s coupons to abroadcaster’s exclusive content.Blippar and Virgin Media magazine: Blippar is anaugmented reality app that allows users to pull upcontent such as animated movies, games andpromotions by scanning objects with their mobiledevice. Partnering with Virgin Media magazine, forexample, Blippar enabled users to unlock videos, 3Dgraphics and interactive games via the magazinepages. Image credits: shazamfortv and blippar1
  • 32. 10 MEDIA MULTITASKINGIN ACTION (cont’d.)Social TV apps: To make content consumption moresocial, apps such as Miso, GetGlue, Tunerfish and Peelallow users to check in to media (TV shows, movies,books and music), just as they might places. Users canthen see what their friends are doing in real time.GetGlue and Peel also provide customizedrecommendations. One example of how a TV networkis leveraging such tools: USA Network partnered withJWT’s Digitaria to create a first-of-its-kind GetGlueintegration into an app for the show Psych. Fans cancheck in to Psych directly from the app, and check-inscontaining keywords mentioned on the show unlockexclusive content. These interactions accumulatedpoints for “Club Psych” members. Image credit: Digitaria
  • 33. 11 ACCESS OVER OWNERSHIPWith the proliferation of cloud-based services andInternet-enabled devices, consumers will shift from “[The music industry is] going from a transaction business to a subscriptionowning media to accessing it through subscriptions business.”however they want (via various connected devices) and —PER SUNDIN,wherever they want. Using the next generation of high- managing director, Universal Music Group, Swedenspeed mobile networks (4G, LTE and ever-faster WiFi),people will listen to Spotify, Pandora and the like fromInternet-enabled cars, speakers and even fridges; watchmovies on tablets or TVs using services like Netflix andthe upcoming Vdio or the new “digital content locker”UltraViolet; and catch up with TV everywhere asproviders gradually expand access.
  • 34. 11 ACCESS OVER OWNERSHIPIN ACTIONSony Entertainment Network: This cloud-basedsystem allows users to access content anytime,anywhere via enabled devices like tablets, gamingconsoles and televisions (Sony’s own as well as otherbrands). Among other things, users can access acatalog of nearly 15 million tracks on the network’sMusic Unlimited; buy or rent movies via VideoUnlimited; and view their personal photos and videosthrough PlayMemories Online. The network alsoprovides access to radio, movies and more via appsfrom providers like Pandora, NPR, Netflix and Hulu. Image credit: sonyentertainmentnetwork.com
  • 35. 12 HYPER-PERSONALIZATIONMobile devices will increasingly use the data they’reprivy to—from purchases made to social interactions to “We have an immense amount of data. We’re going through this data and creatinglocation—to offer information tailored to the user. They recommendations for the world. … What’swill analyze past and current behavior and activity to interesting is asking your phone where oneprovide recommendations on where to go, what to do of your friends last had dinner in theand what to buy. neighborhood or having it recommend a cool paella place in Barcelona because it knows you eat paella all the time at home.” —DENNIS CROWLEY, CEO, Foursquare As of September 2011, 58% of smartphone owners in the U.S. were using geosocial or location-based services. —Pew Research Center
  • 36. 12 HYPER-PERSONALIZATIONIN ACTIONFoursquare Explore: Foursquare, which has racked up15 million-plus users and 1.5 billion check-ins since itlaunched in 2009, highlighted its new “Explore”feature, designed to help personalize the userexperience. Explore is a location-basedrecommendation engine that allows users to discoverplaces to eat, drink and so on, searching by categoryor specific term (“sushi,” etc.). The feature, whichCEO Dennis Crowley described as a contextuallypersonalized “buzz in your pocket,” draws on datafrom the user’s activities, the user’s social graph andthe broader network. It can suggest places anywherein the world and connect people with users who sharesimilar tastes. Image credit: blog.foursquare.com
  • 37. 13 THE DATA-SHARING DEBATEWhile third parties will seek access to more data(location, browsing history, social graph, etc.) in order to “Mobile has become an incredibly important and influential tool for people around thefine-tune personalization engines, people will world. … However, with this growing useincreasingly think more closely about what they should come significant privacy concerns over theshare. This push-pull over data-sharing will spotlight ability of mobile users to exercise choicewhat personal data is worth and how it’s used, forcing and control over the use of their personalbrands to make a bigger point of asking consumers to opt information.” —ANNE BOUVEROT,in and, in some cases, to add incentives for doing so. director general, GSMA “A year ago, people would not opt in to location when they installed an app. … Today, the vast majority of people will let the app do that because they get the value added and how [it] helps.” —STEVE YANKOVICH, VP of mobile, eBay “If the phone can track everything, how does the user know it will be used for good?” —ROB GRIMSHAW, managing director, FT.com
  • 38. 13 THE DATA-SHARING DEBATEIN ACTIONGSMA Global Privacy Design Guidelines: Industrybody GSMA worked with major telecom providersincluding Deutsche Telekom, France Telecom–Orange,Telenor Group and Vodafone to publish guidelines forthe mobile app industry. The stated aim is to ensurethat users get “better transparency, choice andcontrol over how apps use their personalinformation.”Mozilla’s “Do Not Track” for Boot to Gecko: Mozilladebuted a “Do Not Track” feature for a mobileoperating system, the first of its kind. Users of theopen source system, Boot to Gecko, can elect toprevent their mobile device from disseminatinginformation such as browsing history to third parties.Mozilla has offered a Do Not Track option for itsFirefox Web browser since early 2011; as of lateFebruary, 18% of Firefox for Android users had turnedon the feature. Image credits: gsma.com and blog.mozilla.com
  • 39. 13 THE DATA-SHARING DEBATEIN ACTION (cont’d.)Carrier IQ’s IQ Care platform: Mobile analyticscompany Carrier IQ, controversial in the U.S. becauseof its unauthorized collection of private informationfrom smartphone users, announced it will givewireless providers the option to offer a direct link toinformation that Carrier IQ gathers, such as batteryusage and call quality. Consumers would be able to logon to a provider’s website to view data about adropped call or which apps are draining a phone’sbattery, with information updated every 24 hours andgoing back by about a week. The aim is to “create agreater level of transparency about what informationis being gathered and how it’s being used,” saidAndrew Coward, Carrier IQ’s VP of marketing, strategyand product management. Image credit: carrieriq.com
  • 40. THE CONSTRAINTS OF AHYPER-CONNECTED WORLD Image credit: simplytheyu
  • 41. 14 SECURITY CONSCIOUSNESSApp usage, mobile browsing and mobile payments all put personal data at risk, and securitythreats are rising. The Android system, the top target of malicious software, saw a near-fivefoldincrease in malware between July and November 2011. We’ll also see a rise in cloud securityconcerns and claimed solutions as people share more personal data with third parties and asmore businesses store customer and proprietary information in the cloud.
  • 42. 14 SECURITY CONSCIOUSNESSIN ACTIONCloud Security Alliance: Conceived in 2008, the CloudSecurity Alliance is a not-for-profit dedicated topromoting best practices for secure cloud computing.It has more than 50 founding members, including Dell,Qualcomm, eBay and HP.Samsung Secu-NFC chip: This NFC chip uses advancedencryption technologies to ensure that data remainssecure. Samsung announced it will partner withJapanese network provider FeliCa Networks to usethese chips in handsets, which are set for“commercial deployment” in 2013.Norton Mobile Security: This Symantec app providesanti-malware protection, detecting and removingviruses, and also lets users remotely locate, lock andwipe data from their phone. A “sneak peak” featureallows users with a lost or stolen phone to take aremote picture from the phone’s front-facing camerato find out who has the mobile device. Image credits: cloudsecurityalliance.org, yellowcloud and norton
  • 43. 15 “NOMOPHOBIA”This term for “no mobile phobia” refers to the fear people feel when separated from theirmobile device. High-tech devices in general are becoming as integral to people as food andclothing (a macro trend we’ve termed Eat, Pray, Tech). With the mobile in particular, ourattachments are deepening as the smartphone evolves into an indispensible Everything Hub andas it becomes more closely linked to our identity (see Mobile ID). Increasingly, going without thisappendage will provoke real anxiety. Asked what they were prepared to give up for a week in place of their mobile phone, 70% of people would abandon alcohol, 63% would forgo chocolate and 33% would skip sex. —Vodafone One in four people would rather share their toothbrush than their mobile phone. —Motorola
  • 44. 15 “NOMOPHOBIA”IN ACTIONPhone location apps: Various apps helps smartphoneowners find their device if they lose it. Where’s MyDroid can call a user’s phone, increase the ringervolume and locate the phone using GPS data. Apple’sFind My iPhone provides a similar service, whileAntiDroidTheft offers a “spy camera” function, whichallows users to remotely view images taken by theirphone’s camera. Image credits: play.google.com and apple.com
  • 45. ABOUT USJWTJWT is the world’s best-known marketing communications brand. Headquartered in New York, JWT is atrue global network with more than 200 offices in over 90 countries employing nearly 10,000 marketingprofessionals.JWT consistently ranks among the top agency networks in the world and continues its dominant presencein the industry by staying on the leading edge—from producing the first-ever TV commercial in 1939 todeveloping award-winning branded content for brands such as Smirnoff, Macy’s, Ford and HSBC.JWT’s pioneering spirit enables the agency to forge deep relationships with clients including Bayer,Bloomberg, Cadbury, Diageo, DTC, Ford, HSBC, Johnson & Johnson, Kellogg’s, Kimberly-Clark, Kraft,Nestlé, Nokia, Rolex, Royal Caribbean, Schick, Shell, Unilever, Vodafone and many others. JWT’s parentcompany is WPP (NASDAQ: WPPGY).Contacts Alex Pallete Ramon Jimenez Will Palley Ann Mack +34-91-592-3488 +34-91-592-3399 +1-212-210-7225 +1-212-210-7378 alex.pallete@jwt.com ramon.jimenez@jwt.com william.palley@jwt.com ann.mack@jwt.com @alexpallete @monchojimenez @wpalley @annmmack @JWT_Worldwide @JWTIntelligence