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Learn, grow, and discover
By: Rochele R. Ricardo
Learn, grow, and discover
Knowledge, Systems, Communication
Experience, Way of Life, Symbols
Values, Attitude, Motives
Beliefs, Patterns, Religion
Roles, Concepts, Behavior and Skills
The ability to effectively
understand, communicate, and interact with
individuals of different
cultures, backgrounds, experiences, and education.
Being aware that the beliefs, practices, habits, likes,
dislikes, norms, customs, rituals, traditions,
experiences, behaviors, and judgments make each
person who they are.
Learn, grow, and discover
Promote Value
Promote Equality
Respect
Embrace Differences
Decrease Discrimination, Racism, Stereotyping
Understanding
Embrace Diversity
1. Further develop specific knowledge and skill to
increase ability to provide services to diverse
individuals, groups, and communities
2. Influence feelings, values, beliefs, and attitudes of
ourselves and of others
3. Improve awareness, behavior, and understanding
Spanish American
African American
American Indian
Muslim
Asian
East India
Military
Elderly
Work
Education
Learn, grow, and discover
Awareness: consciousness of our own
reactions to diversity
Attitude: consciousness of our own
emotions, thoughts, beliefs, feelings and
perceptions
Knowledge: consciousness of our own
education and willingness for continuous
growth and development
Skill: consciousness of our ability to
affectively connect, respond, and interact
Appreciating and accepting differences
Learn, grow, and discover
Acknowledging cultural uncertainty
Look through a cultural lens of others
Cultural Understanding
Multiple Perspectives
Intercultural Communication
Relationship Building
Flexibility
Adaptability
Conflict Resolution
Seeking out various world views, educating, learning
growing, and discovering
Concepts of Honor, Shame, Revenge
Religious Beliefs
Customary Norms of Behavior
Relationship between Norms and Values
Source of Identity: Collective vs. Individual
Social Importance of Private Space
Gender Norms w/ Types of Work
Social Status: Types of work
Concept of Family
Means of Building Trust
Conflict Resolution Mechanisms
Specific Gestures and Symbols
Learning how to culturally assess through encounters
by being humble and open minded.
Learn, grow, and discover
Language: verbal, non-verbal, behaviors, silence
Space: personal, territorial, social, public
Time orientation: view of times differs
Others: body language, eye contact, levels of pain,
modesty, authority
Learn, grow, and discover
Lack of Knowledge
Lack of Skills
Lack of Understanding
Lack of Acceptance
Deficiency of Attitudes or Behaviors
Assumptions
Learn, grow, and discover
Learn, grow, and discover
Learn, grow, and discover
Learn, grow, and discover

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Learn, grow, and discover

  • 2. By: Rochele R. Ricardo
  • 4. Knowledge, Systems, Communication Experience, Way of Life, Symbols Values, Attitude, Motives Beliefs, Patterns, Religion Roles, Concepts, Behavior and Skills
  • 5. The ability to effectively understand, communicate, and interact with individuals of different cultures, backgrounds, experiences, and education.
  • 6. Being aware that the beliefs, practices, habits, likes, dislikes, norms, customs, rituals, traditions, experiences, behaviors, and judgments make each person who they are.
  • 8. Promote Value Promote Equality Respect Embrace Differences Decrease Discrimination, Racism, Stereotyping Understanding Embrace Diversity
  • 9. 1. Further develop specific knowledge and skill to increase ability to provide services to diverse individuals, groups, and communities 2. Influence feelings, values, beliefs, and attitudes of ourselves and of others 3. Improve awareness, behavior, and understanding
  • 10. Spanish American African American American Indian Muslim Asian East India Military Elderly Work Education
  • 12. Awareness: consciousness of our own reactions to diversity Attitude: consciousness of our own emotions, thoughts, beliefs, feelings and perceptions Knowledge: consciousness of our own education and willingness for continuous growth and development Skill: consciousness of our ability to affectively connect, respond, and interact
  • 15. Acknowledging cultural uncertainty Look through a cultural lens of others
  • 16. Cultural Understanding Multiple Perspectives Intercultural Communication Relationship Building Flexibility Adaptability Conflict Resolution
  • 17. Seeking out various world views, educating, learning growing, and discovering
  • 18. Concepts of Honor, Shame, Revenge Religious Beliefs Customary Norms of Behavior Relationship between Norms and Values Source of Identity: Collective vs. Individual Social Importance of Private Space Gender Norms w/ Types of Work Social Status: Types of work Concept of Family Means of Building Trust Conflict Resolution Mechanisms Specific Gestures and Symbols
  • 19. Learning how to culturally assess through encounters by being humble and open minded.
  • 21. Language: verbal, non-verbal, behaviors, silence Space: personal, territorial, social, public Time orientation: view of times differs Others: body language, eye contact, levels of pain, modesty, authority
  • 23. Lack of Knowledge Lack of Skills Lack of Understanding Lack of Acceptance Deficiency of Attitudes or Behaviors Assumptions

Notes de l'éditeur

  1. How would you define culture?
  2. How would you define “culture” competency??
  3. Who is affected, what industries……and why….emergency services (EMS, police, fire), healthcare, police, education, CASA…
  4. Promoting value, equality, respect, and diversityRecognizing people are differentDecreasing discrimination, racism, stereotypingMost important-understanding….
  5. Illegal alienCriminalTerrorist
  6. Self awareness recognizes ones own world views, assumptions, bias, values, needs and how they impact behavior. Willingness to self examine, challenge and change ones own values and beliefs
  7. Self examination…..How can CASA help?
  8. Cultural understandingMultiple perspectivesIntercultural communicationRelationship buildingFlexibility adaptabilityConflict resolutionThe ability to create and sustain welcomingWhat is your attitude when you are assigned a case? When you meet the children and family for the first time? When you walk into their home…..share experiences…….Cory….black as night, strong, held himself with pride, arrogance, and attitude-attitude against…me! Another case…beautiful petite strawberry blonde……
  9. Think these babes are “open-minded?”
  10. Allow extra timeClarify understandingLearn to pronounce namesUse short sentencesOne concept at a timeAvoid jargonEncourage questions
  11. Intimate space-very private up to 1.5 feetPersonal space-space around self-bubble 1.5-4 feetTerritorial space-area individuals claim, defend when encroached uponSocial-4-12 feetPublic-12 feet and beyond
  12. U.S.-Ok U.K.-OK Russia-Zero Japan-money Brazil-offensive
  13. Can lack of knowledge be overcome?Can skills be taught?Will personal awareness and discipline help?
  14. Observe dataSelective of factsMake meaning of facts-based on culture and experienceMake generalizations, draw conclusions, adopt beliefsTake action-based on beliefs
  15. Connect with, respond to, effectively interact…rather than continuing to be a cultural mismatch, how will you bridge the gap?
  16. No matter your color…………no matter your attire, or what hat you wear………inside we are all the same!