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New Media for the Networked NGO


                                 Integrated Content Strategy
                                    Presenter: Beth Kanter




E-Mediat is funded by the Middle East Partnership Initiative of the United States Department of State with
Day Two: Integrated Content Strategy
           Fez, Morocco

   AGENDA                                                           OUTCOMES
                                                                Make connections to
                                                               people that can help you
Introduction and Overview
                                                               move your social media
                                                                    work forward
Integrated Content Strategy
                                                               Be ready to apply at least
Creating Great Content for                                       one or two things you
Blogs                                                          learned to you make your
                                                                   social media more
                                                                        effective
Content and Measurement
for Facebook                        FRAMING
                                • Balance of peer learning &
Speed Geek
                                  expert sharing
Closing Circle and Reflection   • Ask Questions, Use Sticky Notes
                                • Have Fun! Don’t Be Shy!
Lunch and Departure
Day One: Learning Objectives

• To provide an opportunity for NGOs from different
  countries to network with each other and inspire
  them to continue networking after the conference

• To understand how to create, organize, and
  repurpose engaging content to integrate across
  social media channels

• Specific content tips for Facebook and Blogging
What is Content?




Spreadsheet Aerobics
Integrated Content Strategy
Integrated Content Strategy: The coordinated process of distributing
created and curated content through different channels to reach your
audience, and move them to action to reach your goals




  Creation
                                       Channels

                                                            Audience

               Coordination



   Curation
Content Strategy: 3 Simple Steps

                      3
            2
  1
Content Strategy: Share Pair

• What step do you find the most
  challenging?

• What step to you find the least
  challenging?
Content Strategy: Organize


                                   • Audience
                                   • Channel
                                   • Frequency



Tool: Editorial Calendar
                           What will you say?
                           What does your audience want?
Content Strategy: Plan




You must be organized!     A few tools ….
Content Strategy: Organize
Content Strategy: Create




Curate and create your content!
Content Strategy: Topic Ideas
  Features       News
  Highlights     Breaking News
  Reviews        NGO News
  Stories        Data
  Case Studies   Reports

  How To         Opinion
  Tips           Idea Pieces
  Tutorials      Interviews
  Lists          Opinion
  Resources
Content Strategy: Formats
Type           Ideas
Web Site and   •   Longer reports
email          •   News releases
               •   Newsletter
               •   Formal announcements
               •   Descriptions
               •   Photos/Videos
Blog           • Shorter, timely posts
                 Stand alone posts
               • Series of posts
                 Incorporate videos and photos
               • Curated resources lists
Visuals        • Stand alone photos/videos
               • Collections of photos/videos (Created/curated)
               • Infographics
Micro-         •   Status Updates
Content        •   Tweets
               •   Questions
               •   Annotated Links
Content Strategy: Get Ideas from Others
Content Strategy: Repurpose
Content Strategy: Repurpose
Content Strategy: Remix It and Mix it Up
Content Strategy: Quality, Quality,
             Quality




The quantity and speed does not matter …..
Content Strategy: Consistency
Content Strategy: Curation
Content Curation:
Select, Link & Share
Content Sharing:
               Select, Link & Share
• Create recipes via IfTTT

• Subscribe to website & blogs via RSS: define keywords that
  fit in your NGO’s objectives & interests and search
  websites & blogs that post on those topics. Go to your
  Google Reader daily and read and share relevant articles
  with your audience. All starred articles will be shared
  automatically to your twitter via Ifttt
Content Sharing:
              Select, Link & Share
Buffer:
· Create account: NGOs can use free
option that allows 10 tweets a day or paid
options that allow more posting if the NGO
can afford that
· Link buffer to your NGO twitter account
· Define settings and your NGO posting
schedule
Al Wissal NGO
Al Wissal NGO
Small Group Exercise:
  Editorial Calendar for April, 2012
1. Each table has a different focus area – go sit at a table
that matches your NGO’s focus area
2. Use the editorial calendar template to brainstorm ideas
for content
3. First step is to identify holidays in April, 2012
4. Share campaigns, events, and other activities that
your organization has planned for April, 2012
5. Brainstorm some content ideas for web site, blog,
Facebook, YouTube, visuals, and other channels
Reflection: Think and Write


• What is one step you can take to start using
  an editorial calendar to help you organize your
  content strategy?

• What is one idea for content that you can
  implement when you get home?
Resources
Spreadsheet you can modify – based on U.S. Holidays:

https://docs.google.com/spreadsheet/ccc?key=0AjOK16EGb79Nd

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Integrated Content Strategy - Emediat

  • 1. New Media for the Networked NGO Integrated Content Strategy Presenter: Beth Kanter E-Mediat is funded by the Middle East Partnership Initiative of the United States Department of State with
  • 2. Day Two: Integrated Content Strategy Fez, Morocco AGENDA OUTCOMES Make connections to people that can help you Introduction and Overview move your social media work forward Integrated Content Strategy Be ready to apply at least Creating Great Content for one or two things you Blogs learned to you make your social media more effective Content and Measurement for Facebook FRAMING • Balance of peer learning & Speed Geek expert sharing Closing Circle and Reflection • Ask Questions, Use Sticky Notes • Have Fun! Don’t Be Shy! Lunch and Departure
  • 3. Day One: Learning Objectives • To provide an opportunity for NGOs from different countries to network with each other and inspire them to continue networking after the conference • To understand how to create, organize, and repurpose engaging content to integrate across social media channels • Specific content tips for Facebook and Blogging
  • 5. Integrated Content Strategy Integrated Content Strategy: The coordinated process of distributing created and curated content through different channels to reach your audience, and move them to action to reach your goals Creation Channels Audience Coordination Curation
  • 6. Content Strategy: 3 Simple Steps 3 2 1
  • 7. Content Strategy: Share Pair • What step do you find the most challenging? • What step to you find the least challenging?
  • 8. Content Strategy: Organize • Audience • Channel • Frequency Tool: Editorial Calendar What will you say? What does your audience want?
  • 9. Content Strategy: Plan You must be organized! A few tools ….
  • 11. Content Strategy: Create Curate and create your content!
  • 12. Content Strategy: Topic Ideas Features News Highlights Breaking News Reviews NGO News Stories Data Case Studies Reports How To Opinion Tips Idea Pieces Tutorials Interviews Lists Opinion Resources
  • 13. Content Strategy: Formats Type Ideas Web Site and • Longer reports email • News releases • Newsletter • Formal announcements • Descriptions • Photos/Videos Blog • Shorter, timely posts Stand alone posts • Series of posts Incorporate videos and photos • Curated resources lists Visuals • Stand alone photos/videos • Collections of photos/videos (Created/curated) • Infographics Micro- • Status Updates Content • Tweets • Questions • Annotated Links
  • 14. Content Strategy: Get Ideas from Others
  • 17. Content Strategy: Remix It and Mix it Up
  • 18. Content Strategy: Quality, Quality, Quality The quantity and speed does not matter …..
  • 22. Content Sharing: Select, Link & Share • Create recipes via IfTTT • Subscribe to website & blogs via RSS: define keywords that fit in your NGO’s objectives & interests and search websites & blogs that post on those topics. Go to your Google Reader daily and read and share relevant articles with your audience. All starred articles will be shared automatically to your twitter via Ifttt
  • 23. Content Sharing: Select, Link & Share Buffer: · Create account: NGOs can use free option that allows 10 tweets a day or paid options that allow more posting if the NGO can afford that · Link buffer to your NGO twitter account · Define settings and your NGO posting schedule
  • 26.
  • 27. Small Group Exercise: Editorial Calendar for April, 2012 1. Each table has a different focus area – go sit at a table that matches your NGO’s focus area 2. Use the editorial calendar template to brainstorm ideas for content 3. First step is to identify holidays in April, 2012 4. Share campaigns, events, and other activities that your organization has planned for April, 2012 5. Brainstorm some content ideas for web site, blog, Facebook, YouTube, visuals, and other channels
  • 28. Reflection: Think and Write • What is one step you can take to start using an editorial calendar to help you organize your content strategy? • What is one idea for content that you can implement when you get home?
  • 29. Resources Spreadsheet you can modify – based on U.S. Holidays: https://docs.google.com/spreadsheet/ccc?key=0AjOK16EGb79Nd

Notes de l'éditeur

  1. IIE and publicly acknowledge funding by the U.S. Department of State Middle East Partnership Initiative (MEPI). Integrated Content Strategy: 8:15 – 9:15 a.m.
  2. This are the learning objectives for today. Today, we will be sharing a lot more content – about content creation.
  3. http://quickhoney.com/#vector/icons/PCmag-content-icons Image Source: Quick Honey Content: Information that a nonprofit curates or creates to share with their audience. This includes web pages, news releases, newsletter articles, emails, videos, digital photos, white papers, webinars, posters, flyers, annual report, brochure, music, podcasts, tweets, Facebook status updates, blog posts, reports, etc.
  4. http://www.contentmarketinginstitute.com/2011/09/food-pyramid-for-content-marketing/ http://www.flickr.com/photos/oberazzi/974939987/in/photostream/ A content strategy is the process of distributing created and curated content through different channels to reach your audience and move them to action to reach your goals. coordination, creativity, and curation.
  5. Give a brief introduction
  6. You can mix it up. You don’t have to create new content for every channel!
  7. You need to plan out your content, ideally on a monthly basis. Many NGOs use an editorial calendar that is a simple spreadsheet that lists: -Date -Channel -Frequency -Content Idea The can be curated or created, but it has to be what your audience will respond to meet your objectives. Photo Source: http://www.flickr.com/photos/peejeebee/4042966090/sizes/o/in/photostream/
  8. http://www.flickr.com/photos/drydens/2349707107/sizes/l/in/photostream/ You have to organize your ideas in a way that makes it easy to curate or create content
  9. This a simple example of what an editorial calendar may look at. You can use a spreadsheet, word document, or keep it online so several people can help. The secret behind an editorial calendar is the way in which it allows a publisher to create content that’s in tune with readers' expectations—what’s happening in their own lives and, therefore, what they’re in the right frame of mind to hear. You need to plan out your content, ideally on a monthly basis. Many NGOs use an editorial calendar that is a simple spreadsheet that lists: -Date -Channel -Frequency -Content Idea The can be curated or created, but it has to be what your audience will respond to meet your objectives. Spreadsheet you can modify – it is based on US holidays https://docs.google.com/spreadsheet/ccc?key=0AjOK16EGb79NdHYtcFhqODhUT1A0UTl0bUZDaWM2eWc&hl=en_US#gid=0
  10. Next step is to create your content: Make videos Take Photos Write blog posts Write articles Write press releases Do interviews Look for content to curate Create a list of links
  11. It is important think about your content in terms of what you can plan ahead and what you need to be ready for when there is breaking news .. Breaking news – have to publish with short lead time – but you don’t have to be first. Quality comes first. There is a technique called “news-jacking” Newsjacking is piggy-backing on timely news or Meerman points out “the second paragraph of a news story.”    It is done by creating original content that takes advantage of timely events that are getting mainstream media attention and providing your organization’s view or take on the topic and sharing it with your audience, including journalists. Timely – Holidays, programs, events, and regular features “Facebook Fridays” – These should be in your editorial calendar Anytime – This is content related to your organization’s mission, can be about your organization or your topic area – but linked to a specific event. You can create this during slow times or have it on hand so it is efficient to share your content. Campaigns – This is content to support a specific organizational campaign.
  12. Get ideas and input from others, you don’t have to do it alone!
  13. You can mix it up. You don’t have create new content for every channel!
  14. You can mix it up. You don’t have create new content for every channel!
  15. You can mix it up. You don’t have create new content for every channel!
  16. You can mix it up. You don’t have create new content for every channel!
  17. http://www.flickr.com/photos/thelotuscarroll/sets/72157603809711727/with/2339070093/ Be consistent – don’t share a bunch of content one day or one week and then stop for several weeks.
  18. you need to support your NGO’s twitter strategy with the right tools that can help you save time and organise your daily tweets even when you are away from your desktop and then you can link your Twitter strategy to your Facebook page.
  19. Al Wissal NGO has used their twitter strategy to promote their blogposts & handicraft products posted on their blog and also to share information from other blogs that post articles related to their NGOs’ objectives and interests like: sewing, women, handicraft, etc.
  20. Al Wissal pins photos from their blogposts
  21. Al Wissal also share information from other blogs that serve their NGOs’ objectives and interests as well as their audience.
  22. Focus Areas: Youth Women’s Issues Education Poverty Reduction Civil Society All Other   Additional Resources Online (these are written in English but you can use Google translate)