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Investigating the Challenges and
      Opportunities for Developing Pragmatic
          Competence of EFL Learners:
      The Case of St. Joseph School in Adama

                    A thesis Defense

                     Prepared By:
                    Korie Shankulie

           Advisor: Dr Haileleul Zeleke (PhD)

                                          June 25/2012
4/8/2013                 thesis defense                  1
Table of Contents


1.Introduction
2. Review of Related Literature

3. Research Methods and Procedures

4. Summary of Findings

5. Conclusions and Recommendations




4/8/2013                     thesis defense   2
1.1. Background to the study

• In order to develop CC of learners there is a shift
  from:
• Formal system of grammar rules to a more
  communicative perspective;
• Language Usage rules to language Use rules;
• Formal and textual factors to interactional and
  contextual factors because of the advent of Pragmatics;




4/8/2013                 thesis defense                     3
Background...
                                      In Ethiopia:
•   International communications            are part of every day life activities;
•   Cross-cultural communications
•   Hence, pragmatics should be an important asset for students learning at
    various levels of education;
•   Pragmatic skills should be one of the objectives of teaching language
    alongside other linguistic skills to help learners develop pragmatic
    competence;
•   However, instruction of English or the learning environment, most
    commonly comprises of :
•   non-native language teachers, who have no relevant trainings;
•   a fairly large classroom full of learners with very dissimilar aptitudes,
•   teaching materials, that are mostly textbooks, printouts, or grammar books.

4/8/2013                             thesis defense                                  4
Background...

• Hence, teaching authentic language use in these
  circumstances is very challenging and,
• the teaching materials and teachers should play an
  integral role in offering the students a model of real-
  life language use,
• pragmatic competence is considered to be a major
  component of CC, yet little attention has been paid to
  teaching and testing it,



4/8/2013                 thesis defense                     5
1.2. Statement of the Problem

• Learning a language is more than just acquiring the
  rules of grammar; learners must be able to use the
  language as well; but textbooks are not that reliable in
  this regard,
• Pragmatic ability is not only fundamental to the
  smooth functioning of society, but did not receive
  considerable attention in the EFL contexts




4/8/2013                  thesis defense                     6
Statement of...

• English language textbooks present the language to
  students in terms of written and spoken language, but
  their presentation of the language is not rich in
  metalanguage and metapragmatic explanations,
• pragmatic competence is considered to be a major
  component of CC, yet little attention has been paid to
  teaching and testing it,




4/8/2013                 thesis defense                    7
Statement...

• EFL student teachers‟ curriculum and in-service
  professional development program lack the inclusion
  of pragmatic aspect of language teaching,
• pragmatic errors are often considered impolite, and
  yet no research has been conducted on learners„ ability
  to choose the proper use of language,




4/8/2013                 thesis defense                 8
1.3. Objectives of the Study

• Investigate the challenges of teaching pragmatics in an
  EFL setting,
• Analyze textbooks in terms of their pragmatic
  contents,
• Explore opportunities/possibilities of teaching
  pragmatics in an EFL setting,
• Discover whether students can choose appropriate
  language in a given situation,
• Forward possible recommendations based on the
  research results
4/8/2013                 thesis defense                     9
1.4. Research Questions

• To what extent do the students‟ textbooks provide pragmatic
  information for learners to acquire pragmatic competence?
• What are the challenges perceived by high school teachers to
  develop students‟ pragmatic competence?
• How do the teachers perceive students‟ textbooks pragmatic
  contents-are they challenges or opportunities for them?
• Do students choose appropriate language based on a
  provided situation/context?
• To what extent do teachers consider other possibilities
  than the textbook, for teaching pragmatics in an EFL
  setting?

4/8/2013                    thesis defense                       10
1.5. Significance of the study
• It can help syllabus designers to revise English language
  syllabuses to improve the quantity of pragmatic features and
  the quality of their presentations in the textbooks,
• It could be worthwhile resource for teachers who are
  interested to develop their own teaching materials for
  teaching pragmatics,
• It would be helpful for textbook writers who are wishing to
  have an informed opinion on the pedagogical implications
  derived from research on pragmatics,
• It fills the research gap that exists in studying challenges and
  opportunities to teaching pragmatics in an EFL setting;
• the research would be of importance for the other
  researchers to look into the field attentively.

4/8/2013                      thesis defense                         11
1.6. Delimitation of the Study

• It doesn‟t include all micro level approaches to
  pragmatics: indexicals, presupposition, implicature and
  speech acts;
• It confined itself to the study of pragmatic competence
  with particular emphasis on some speech acts and
  challenges to developing pragmatic competence of
  EFL learners;
• It doesn‟t incorporate all upper high schools in the
  Adama Town.

4/8/2013                 thesis defense                 12
1.7. Limitation of the Study

• The research faced time and many constraints,
• Lack of local researches has hampered the depth of
  this research work,
• the research was first designed to be conducted on
  homemade English language textbooks;
  unfortunately, the new textbooks authored by foreign
  writers came into use in the middle of the research
  work which might throw some light on the research
  result,


4/8/2013                thesis defense                   13
2. Review of Related Literature

2.1 Communicative Competence
• The ultimate goal of learning or teaching a language is to
   develop CC
• CC is relative
• CC is abstract
• The ability for use/to communicate appropriately
• Knowledge
• Acceptability
• Appropriateness
• Adequacy
• Grammaticalness
• CC is social evaluation of behavior as appropriate or
   inappropriate
4/8/2013                     thesis defense                    14
Review...

Competence (underlying/tacit knowledge)
Performance (actual communicating ability)
Performance:
      Use-rules of socioculture-social context
      Usage-rules of grammar-linguistic context
What, when, how to speak or not speak=rule of
 SC


4/8/2013                   thesis defense          15
Review...Models of CC


            Discourse Grammatical
           competence competence

    Strategic
                                        Sociolinguitic
   Competenc                             competence
        e
                      CC
4/8/2013               thesis defense                    16
Communicative Competence

                           skills




                                          knowledge
            attitude




                       awareness

4/8/2013                 thesis defense               17
Pragmatics


 relatively late comer in linguistics;
relatively late comer in linguistics
became increasingly popular through researchers‟
 explorations of linguistic facts;
pragmatics involves social as well as individual norms
 in language production and comprehension (use);
social, cultural and psychological factors play
 important roles in language use
The study of language use in context
4/8/2013                 thesis defense                   18
...pragmatics

                         Social
                         status




                        Selection
           culture       factors         age




                         Social
                        distance
4/8/2013                thesis defense         19
...pragmatics

                    language




           users                        context
4/8/2013               thesis defense             20
...pragmatics

Contextually appropriate language use includes:
What can be said;
Where it can be said;
When it can be said;
How to say it most effectively;




4/8/2013             thesis defense            21
...pragmatics////
Why do we have to teach pragmatics?
 Developing learners‟ CC;
 Minimizing sociopragmatic failure;
 Minimizing cultural shock;
 Creating awareness of the different sociocultural rules
  and different concepts of politeness ;
 Turn taking;
 Opening and closing conversation;
 Staying on topic;
 All words are not used by all people;
 Some words are only used in certain places/time;
 Meaning depends on use or meaning =use;
 4/8/2013                thesis defense               22
...pragmatics

Least polite                          Invitation
                 Come over to my house and play with
                  me.
                 What are you doing after school? You
                  should come and play.
                 Can you come over after school and
                  play at my house?
                 Can you please come over to my house
                  and play after school?
• Most polite

4/8/2013             thesis defense                  23
Challenges vs. Opportunities


                                           Teacher’s
                 textbooks
                                              talk

                  Teachers’
                                           textbooks
                   training


                  Class size                culture

                                           authentic
                  attitude                  inputs
4/8/2013                  thesis defense               24
3. METHODS AND PROCEDURE OF THE STUDY


A descriptive method was employed in the study;
Textbooks and respondents were the major sources of
 the data;
Categorical data i.e. nominal or observations that can be
 coded and ordinal or observations that can be ranked
 were used;
The existing problems were investigated;
 Inferences were drawn from the responses;


4/8/2013                  thesis defense                25
Procedure

                         Designing tools
           Stating the
                          and Selecting       Collecting data
            problem
                            samples



                           Reviewing         Giving meaning to
            Pre-test
                           literature             the data




                         Setting research     Conclusions and
   Stating objectives
                            questions        recommendations


4/8/2013                    thesis defense                       26
Sampling

• Purposive sampling was employed for
  textbooks content analysis;




4/8/2013            thesis defense      27
...Sampling




       Coding    Categorizing        Counting




                  Describing
  Interpreting                       Tabulating
                 and analysing


4/8/2013            thesis defense                28
...sampling
• Systematic sampling was employed for
  respondents;
• Out of 339 students 183 were selected, based
  on table of statistics, for questionnaire and
  MDCT;
• All four (4)teachers teaching grades 9-12 were
  selected for questionnaire.


4/8/2013              thesis defense               29
Research Tools

                     Content
                     analysis




           MDCT                          Perception
                      Data              questionnaire



                     Classroom
                    observation

4/8/2013               thesis defense                   30
Methods for Data Analysis

• Data were organized based on the research questions;
• As the research method was chiefly qualitative, data were
  analysed descriptively;
• Data of closed type items with ratings were analyzed using mean
  scores and percentiles;
• Qualitative type data were analyzed verbally through
  examination of themes ;
• The results were virtually summarised in line with the research
  questions;
• Conclusions were drawn based on the statement of the
  problem;
• Recommendations were forwarded on the basis of the
  conclusion as indicated in the research objectives.
4/8/2013                     thesis defense                    31
4. Research Results

                       Challenges:
• the pragmatic features in the current students‟
  textbooks were not explicitly laid down
  (metalanguage and metapragmatic) table 1;
• No scenarios or situations were presented so that
  the learners will learn how pragmatic expressions
  are used in a real life like simulations (table 2);
• No clear instructions were given so that learners
  actively act up on those communicative acts (table
  2),
4/8/2013                thesis defense                  32
Research...

• textbooks rarely provide enough information for
  learners to successfully acquire pragmatic
  competence (table 4 & 5);
• Teachers did not receive adequate course/topic on
  pragmatics in teachers‟ training (table 6 & 7);
• Lack of time, class size, relevant
  training, insufficient materials, knowledge of target
  culture, etc. were challenges for teachers to impart
  pragmatic knowledge to students (table 10);
4/8/2013                thesis defense                33
Research...

• Majority of the student respondents rated refusals, apologies,
  compliments, complaints, requests, as difficult and above in
  their own words (table 18):
 „because of the English language very hard language‟
 „b/c it is so complicated‟
 „b/c it need high skill in speaking‟
 „b/c those are the difficulties that I get when I speak English
  with others‟
 „b/c they need more explanation and experience on it‟
 „b/c things are difficult when we talk in English‟
 „because I use them rarely and some of them frequently‟
 „I just said that because those things are even hard in Amharic.‟
 This implies there is a need gap.
4/8/2013                     thesis defense                     34
Research ...

• Regarding MDCT, the majority of the
  participants‟ scored between 6 and 10 (37.8%)
  (table20) .




4/8/2013             thesis defense               35
Conclusions

• The content analysis indicated that the current English textbooks for
  Ethiopia upper high schools, i.e. grade 10 and 11 are containing only
  meager features of pragmatics;
• Instead of being opportunity the textbooks are challenges to teaching
  pragmatic competence;
• Most of the metalanguage explanations are very shallow and there are no
  metapragmatic explanations at all.
• teachers seldom use pragmatic instruction in classrooms, and mostly
  students have to spend time by themselves developing pragmatic
  competence without explicit instruction.
• Communicative activities in the classroom will provide valuable production
  practice for learners, but they will not generate the type of sociolinguistic
  input that learners need;
• This study provides information about the current state of pragmatic
  instruction, challenges of teaching pragmatics in real classrooms, and
  teachers‟ awareness of teaching pragmatics.
  4/8/2013                         thesis defense                          36
Recommendations...

• it is necessary for the textbook writers to write user friendly
     textbooks in terms of providing pragmatic information to
     both the teachers and students;
• textbook writers should take note of procedures of
     teaching, selection of authentic materials, designing of task
     and approaches to testing pragmatic features of language;
• teachers also should be able to receive sufficient knowledge
     in the area of pragmatics while they are on job or taking
     undergraduate courses;
• researches should be conducted exploring the effects of
     instruction in pragmatic aspects of the English language in an
     EFL setting;
• pragmatics should be taught on its own right instead of being
     taught as a portion in linguistic courses of undergraduate
     studies.
4/8/2013                        thesis defense                     37
Implications
• Further researches need to be conducted to observe as
  to how high school teachers can develop the pragmatic
  competence of learners;
• Further researches should also examine students‟ oral
  requesting, apologizing, complimenting, complaining, tha
  nking, refusing, etc. when students are unaware;
• Pragmatic competence is one of the vital components of
  communicative competence that needs to be considered
  in EFL teacher education programs;
• Educational administrators should take “pragmatics” into
  consideration when designing curriculum guidelines for
  English subjects.
4/8/2013                 thesis defense                 38
„What one thinks is
           acceptable, another finds it
                   offensive!‟

                  The End.
             Thank You So Much!
                          ?

4/8/2013              thesis defense      39

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Teaching Pargmatics in the ethiopian context

  • 1. Investigating the Challenges and Opportunities for Developing Pragmatic Competence of EFL Learners: The Case of St. Joseph School in Adama A thesis Defense Prepared By: Korie Shankulie Advisor: Dr Haileleul Zeleke (PhD) June 25/2012 4/8/2013 thesis defense 1
  • 2. Table of Contents 1.Introduction 2. Review of Related Literature 3. Research Methods and Procedures 4. Summary of Findings 5. Conclusions and Recommendations 4/8/2013 thesis defense 2
  • 3. 1.1. Background to the study • In order to develop CC of learners there is a shift from: • Formal system of grammar rules to a more communicative perspective; • Language Usage rules to language Use rules; • Formal and textual factors to interactional and contextual factors because of the advent of Pragmatics; 4/8/2013 thesis defense 3
  • 4. Background... In Ethiopia: • International communications are part of every day life activities; • Cross-cultural communications • Hence, pragmatics should be an important asset for students learning at various levels of education; • Pragmatic skills should be one of the objectives of teaching language alongside other linguistic skills to help learners develop pragmatic competence; • However, instruction of English or the learning environment, most commonly comprises of : • non-native language teachers, who have no relevant trainings; • a fairly large classroom full of learners with very dissimilar aptitudes, • teaching materials, that are mostly textbooks, printouts, or grammar books. 4/8/2013 thesis defense 4
  • 5. Background... • Hence, teaching authentic language use in these circumstances is very challenging and, • the teaching materials and teachers should play an integral role in offering the students a model of real- life language use, • pragmatic competence is considered to be a major component of CC, yet little attention has been paid to teaching and testing it, 4/8/2013 thesis defense 5
  • 6. 1.2. Statement of the Problem • Learning a language is more than just acquiring the rules of grammar; learners must be able to use the language as well; but textbooks are not that reliable in this regard, • Pragmatic ability is not only fundamental to the smooth functioning of society, but did not receive considerable attention in the EFL contexts 4/8/2013 thesis defense 6
  • 7. Statement of... • English language textbooks present the language to students in terms of written and spoken language, but their presentation of the language is not rich in metalanguage and metapragmatic explanations, • pragmatic competence is considered to be a major component of CC, yet little attention has been paid to teaching and testing it, 4/8/2013 thesis defense 7
  • 8. Statement... • EFL student teachers‟ curriculum and in-service professional development program lack the inclusion of pragmatic aspect of language teaching, • pragmatic errors are often considered impolite, and yet no research has been conducted on learners„ ability to choose the proper use of language, 4/8/2013 thesis defense 8
  • 9. 1.3. Objectives of the Study • Investigate the challenges of teaching pragmatics in an EFL setting, • Analyze textbooks in terms of their pragmatic contents, • Explore opportunities/possibilities of teaching pragmatics in an EFL setting, • Discover whether students can choose appropriate language in a given situation, • Forward possible recommendations based on the research results 4/8/2013 thesis defense 9
  • 10. 1.4. Research Questions • To what extent do the students‟ textbooks provide pragmatic information for learners to acquire pragmatic competence? • What are the challenges perceived by high school teachers to develop students‟ pragmatic competence? • How do the teachers perceive students‟ textbooks pragmatic contents-are they challenges or opportunities for them? • Do students choose appropriate language based on a provided situation/context? • To what extent do teachers consider other possibilities than the textbook, for teaching pragmatics in an EFL setting? 4/8/2013 thesis defense 10
  • 11. 1.5. Significance of the study • It can help syllabus designers to revise English language syllabuses to improve the quantity of pragmatic features and the quality of their presentations in the textbooks, • It could be worthwhile resource for teachers who are interested to develop their own teaching materials for teaching pragmatics, • It would be helpful for textbook writers who are wishing to have an informed opinion on the pedagogical implications derived from research on pragmatics, • It fills the research gap that exists in studying challenges and opportunities to teaching pragmatics in an EFL setting; • the research would be of importance for the other researchers to look into the field attentively. 4/8/2013 thesis defense 11
  • 12. 1.6. Delimitation of the Study • It doesn‟t include all micro level approaches to pragmatics: indexicals, presupposition, implicature and speech acts; • It confined itself to the study of pragmatic competence with particular emphasis on some speech acts and challenges to developing pragmatic competence of EFL learners; • It doesn‟t incorporate all upper high schools in the Adama Town. 4/8/2013 thesis defense 12
  • 13. 1.7. Limitation of the Study • The research faced time and many constraints, • Lack of local researches has hampered the depth of this research work, • the research was first designed to be conducted on homemade English language textbooks; unfortunately, the new textbooks authored by foreign writers came into use in the middle of the research work which might throw some light on the research result, 4/8/2013 thesis defense 13
  • 14. 2. Review of Related Literature 2.1 Communicative Competence • The ultimate goal of learning or teaching a language is to develop CC • CC is relative • CC is abstract • The ability for use/to communicate appropriately • Knowledge • Acceptability • Appropriateness • Adequacy • Grammaticalness • CC is social evaluation of behavior as appropriate or inappropriate 4/8/2013 thesis defense 14
  • 15. Review... Competence (underlying/tacit knowledge) Performance (actual communicating ability) Performance: Use-rules of socioculture-social context Usage-rules of grammar-linguistic context What, when, how to speak or not speak=rule of SC 4/8/2013 thesis defense 15
  • 16. Review...Models of CC Discourse Grammatical competence competence Strategic Sociolinguitic Competenc competence e CC 4/8/2013 thesis defense 16
  • 17. Communicative Competence skills knowledge attitude awareness 4/8/2013 thesis defense 17
  • 18. Pragmatics  relatively late comer in linguistics; relatively late comer in linguistics became increasingly popular through researchers‟ explorations of linguistic facts; pragmatics involves social as well as individual norms in language production and comprehension (use); social, cultural and psychological factors play important roles in language use The study of language use in context 4/8/2013 thesis defense 18
  • 19. ...pragmatics Social status Selection culture factors age Social distance 4/8/2013 thesis defense 19
  • 20. ...pragmatics language users context 4/8/2013 thesis defense 20
  • 21. ...pragmatics Contextually appropriate language use includes: What can be said; Where it can be said; When it can be said; How to say it most effectively; 4/8/2013 thesis defense 21
  • 22. ...pragmatics//// Why do we have to teach pragmatics?  Developing learners‟ CC;  Minimizing sociopragmatic failure;  Minimizing cultural shock;  Creating awareness of the different sociocultural rules and different concepts of politeness ;  Turn taking;  Opening and closing conversation;  Staying on topic;  All words are not used by all people;  Some words are only used in certain places/time;  Meaning depends on use or meaning =use; 4/8/2013 thesis defense 22
  • 23. ...pragmatics Least polite Invitation  Come over to my house and play with me.  What are you doing after school? You should come and play.  Can you come over after school and play at my house?  Can you please come over to my house and play after school? • Most polite 4/8/2013 thesis defense 23
  • 24. Challenges vs. Opportunities Teacher’s textbooks talk Teachers’ textbooks training Class size culture authentic attitude inputs 4/8/2013 thesis defense 24
  • 25. 3. METHODS AND PROCEDURE OF THE STUDY A descriptive method was employed in the study; Textbooks and respondents were the major sources of the data; Categorical data i.e. nominal or observations that can be coded and ordinal or observations that can be ranked were used; The existing problems were investigated;  Inferences were drawn from the responses; 4/8/2013 thesis defense 25
  • 26. Procedure Designing tools Stating the and Selecting Collecting data problem samples Reviewing Giving meaning to Pre-test literature the data Setting research Conclusions and Stating objectives questions recommendations 4/8/2013 thesis defense 26
  • 27. Sampling • Purposive sampling was employed for textbooks content analysis; 4/8/2013 thesis defense 27
  • 28. ...Sampling Coding Categorizing Counting Describing Interpreting Tabulating and analysing 4/8/2013 thesis defense 28
  • 29. ...sampling • Systematic sampling was employed for respondents; • Out of 339 students 183 were selected, based on table of statistics, for questionnaire and MDCT; • All four (4)teachers teaching grades 9-12 were selected for questionnaire. 4/8/2013 thesis defense 29
  • 30. Research Tools Content analysis MDCT Perception Data questionnaire Classroom observation 4/8/2013 thesis defense 30
  • 31. Methods for Data Analysis • Data were organized based on the research questions; • As the research method was chiefly qualitative, data were analysed descriptively; • Data of closed type items with ratings were analyzed using mean scores and percentiles; • Qualitative type data were analyzed verbally through examination of themes ; • The results were virtually summarised in line with the research questions; • Conclusions were drawn based on the statement of the problem; • Recommendations were forwarded on the basis of the conclusion as indicated in the research objectives. 4/8/2013 thesis defense 31
  • 32. 4. Research Results Challenges: • the pragmatic features in the current students‟ textbooks were not explicitly laid down (metalanguage and metapragmatic) table 1; • No scenarios or situations were presented so that the learners will learn how pragmatic expressions are used in a real life like simulations (table 2); • No clear instructions were given so that learners actively act up on those communicative acts (table 2), 4/8/2013 thesis defense 32
  • 33. Research... • textbooks rarely provide enough information for learners to successfully acquire pragmatic competence (table 4 & 5); • Teachers did not receive adequate course/topic on pragmatics in teachers‟ training (table 6 & 7); • Lack of time, class size, relevant training, insufficient materials, knowledge of target culture, etc. were challenges for teachers to impart pragmatic knowledge to students (table 10); 4/8/2013 thesis defense 33
  • 34. Research... • Majority of the student respondents rated refusals, apologies, compliments, complaints, requests, as difficult and above in their own words (table 18):  „because of the English language very hard language‟  „b/c it is so complicated‟  „b/c it need high skill in speaking‟  „b/c those are the difficulties that I get when I speak English with others‟  „b/c they need more explanation and experience on it‟  „b/c things are difficult when we talk in English‟  „because I use them rarely and some of them frequently‟  „I just said that because those things are even hard in Amharic.‟  This implies there is a need gap. 4/8/2013 thesis defense 34
  • 35. Research ... • Regarding MDCT, the majority of the participants‟ scored between 6 and 10 (37.8%) (table20) . 4/8/2013 thesis defense 35
  • 36. Conclusions • The content analysis indicated that the current English textbooks for Ethiopia upper high schools, i.e. grade 10 and 11 are containing only meager features of pragmatics; • Instead of being opportunity the textbooks are challenges to teaching pragmatic competence; • Most of the metalanguage explanations are very shallow and there are no metapragmatic explanations at all. • teachers seldom use pragmatic instruction in classrooms, and mostly students have to spend time by themselves developing pragmatic competence without explicit instruction. • Communicative activities in the classroom will provide valuable production practice for learners, but they will not generate the type of sociolinguistic input that learners need; • This study provides information about the current state of pragmatic instruction, challenges of teaching pragmatics in real classrooms, and teachers‟ awareness of teaching pragmatics. 4/8/2013 thesis defense 36
  • 37. Recommendations... • it is necessary for the textbook writers to write user friendly textbooks in terms of providing pragmatic information to both the teachers and students; • textbook writers should take note of procedures of teaching, selection of authentic materials, designing of task and approaches to testing pragmatic features of language; • teachers also should be able to receive sufficient knowledge in the area of pragmatics while they are on job or taking undergraduate courses; • researches should be conducted exploring the effects of instruction in pragmatic aspects of the English language in an EFL setting; • pragmatics should be taught on its own right instead of being taught as a portion in linguistic courses of undergraduate studies. 4/8/2013 thesis defense 37
  • 38. Implications • Further researches need to be conducted to observe as to how high school teachers can develop the pragmatic competence of learners; • Further researches should also examine students‟ oral requesting, apologizing, complimenting, complaining, tha nking, refusing, etc. when students are unaware; • Pragmatic competence is one of the vital components of communicative competence that needs to be considered in EFL teacher education programs; • Educational administrators should take “pragmatics” into consideration when designing curriculum guidelines for English subjects. 4/8/2013 thesis defense 38
  • 39. „What one thinks is acceptable, another finds it offensive!‟ The End. Thank You So Much! ? 4/8/2013 thesis defense 39