The document provides information on the Right to Information (RTI) in the Employees' State Insurance Corporation (ESIC) of India. It details the functions of ESIC including providing medical care and cash benefits to insured workers. It summarizes ESIC's coverage of over 1.55 crore insured persons across 29 states/UTs, as well as its infrastructure including hospitals, dispensaries, and offices. It also outlines the administration of ESIC, categories of documents available under RTI, and statistics on RTI requests received and processed by ESIC from 2005-2011.

1. RIGHT TO INFORMATION IN EMPLOYEES’ STATE INSURANCE CORPORATION (ESIC)

14. RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION & APPEALS (IN HQRs) * TOTAL APPLICATION RECEIVED IN 2010-11 : 806 REQUESTS TRANSFERRED TO OTHER CPIO’S : 179 CASES IN WHICH INFORMATION PROVIDED : 627 YEAR APPLICATIONS RECEIVED NO. OF APPLICATION IN WHICH INFORMATION PROVIDED NO. OF APPLICATION IN WHICH INFORMATION DENIED NO. OF 1 ST APPEALS (DEPARTMENTAL) NO. OF 2 ND APPEAL (TO CIC) 2005-06 15 15 NIL NIL NIL 2006-07 119 118 1 19 2 2007-08 236 236 1 28 15 2008-09 451 451 NIL 32 16 2009-10 563 563 NIL 74 10 2010-11 627* 627 NIL 82 36

15. RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION & APPEALS (ALL OFFICES) year APPLICATIONS RECEIVED NO. OF APPLICATION IN WHICH INFORMATION PROVIDED NO. OF APPLICATION IN WHICH INFORMATION DENIED AMOUNT RECEIVED (APPLICATION FEE & OTHER CHARGES IN Rs.) 2005-06 108 106 2 6612 2006-07 840 812 28 32106 2007-08 1615 1578 37 47914 2008-09 2142 2082 60 41322 2009-10 2940 2834 106 53486 2010-11 3669 3532 137 57114

17. 2009-10

22. “ A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. he is not an interruption on our work. He is the purpose of it. He is not an outsider on our business. He is a part of it. We are not doing him a favor by serving him. he is doing us a favor by giving us an opportunity to do so” -- Mahatma Gandhi

23. THANK YOU.