The document discusses how integrating development and operations processes across different asset types can help deliver smarter products and services faster. It describes how IBM Service Management provides visibility, control, and automation across silos to build and manage a dynamic infrastructure. Specifically, it shows how integrating Tivoli Change and Configuration Management Database (CCMDB) for operational assets and Rational Asset Manager for software assets provides a complete view of configuration and asset change impact.

1. Al Zollar
General Manager
Tivoli Software

2. Uniting Development
and Operations
Breaking down silos

3. Smart products: Converged hardware, software,
and services
Just in time Production Cost-efficient Power
In-flight Broadband Anytime Assistance
Quality Health Care Real-time Information Access On Demand
…requires a new level of coordination

4. Delivering smarter products requires a common
lifecycle across asset types
Smarter products and
services are built from
many types of assets
Each type of asset has
its own lifecycle process
We can bring smarter
products and services
to market faster by uniting
processes across asset types

5. IBM Service Management cuts across silos
by providing…
Visibility Control Automation
See your business Manage your risk Build agility into
services and processes and compliance your operations
…to build and manage a Dynamic Infrastructure

6. The elements of a dynamic infrastructure
Service Management Provide visibility, control and automation
Asset Management Maximize the value of IT and non IT assets
Virtualization Reduce cost and improve asset utilization
Energy Efficiency Address energy and sustainability challenges
Business Resiliency Maintain continuous business and IT operations
Security End to end governance, risk management and compliance solutions
Information Infrastructure Achieve information compliance, availability, retention, and security objectives

7. Evolving towards cloud computing
Public Clouds Federated Clouds
(provider - Internet) Private Clouds (public and private)
(data center - Intranet)
Common cloud attributes:
Elastic scaling Flexible pricing
Rapid provisioning Standardized Offerings
Advanced virtualization Advanced Security
Cloud computing is more than a computing model;
it’s a service delivery model

8. Jumping the chasm: Development and operations
Development Federated Operations
Data
Rational Asset Manager Tivoli Change and Configuration
Management Database (CCMDB)
Search/ Create/
Define Measure Govern Discover Relate Control Automate Govern
Retrieve Modify
Manages the lifecycle Manages the lifecycle
of software assets of operational assets
A complete view of configuration and asset change impact
Easily identify, trace and manage released assets from Rational Asset Manager to Tivoli CCMDB
Identify impacted development assets to notify development owner for quick resolution

9. The orchestrated application lifecycle flow
Rational Software
Architect Rational
Production performance data Build Forge
Tivoli Application
Design Discovery
Inventory
Reconciliation Tivoli
Requirements Rational Construction
Configuration
Asset and Federation Management
Manager
Database
Tivoli Composite
Application Manager Rational
Operations Test Lab Manager
Runtime
Cloud Test environment requests
Defects
Tivoli Provisioning
Manager Test/Dev
Tivoli Service
Cloud
Request Manager
Real performance data Rational ClearQuest

10. And now…
Real Integration:
Tivoli CCMDB to
Rational Asset Manager

11. Seeing it makes it real
Jumping the chasm from operations to development
Tivoli’s Service Request Manager Rational Asset Manager

12. Thank you!
You can learn more here:
Conference Track Sessions: Solution Center Pedestals:
1. 1+1=3: Build and Deploy Automation 1. IBM Tivoli Composite Application Manager
from Integrated IBM Tools and IBM Rational Performance Tester
2. Case Study: Four Quality Obstacles 2. IBM Tivoli Service Management
Solved with IBM Rational Quality Tools Integration with IBM Rational
3. Bridging Development and Operations
- IBM Brand Collaboration across
WebSphere/Rational/Tivoli
4. Get Your Silicon Design Right
The First Time
5. Enhancing the Application Life Cycle
With IBM Tivoli Composite
Application Manager