19. Focus on common ground If it is to be its up to ME
20. LEFT Writing Language Scientific skills Mathematics Lists Logic THINKING MODE RIGHT Emotional expression Music Creativity Imagination Dimension Whole picture HOLISTIC MODE
21. Black Blue Green White Green Red Green Aqua Yellow Yellow Pink Tan Red Yellow White
22. I DOMINENT INSPIRING SUPPORTIVE CAUTIOUS OUT GOING RESEVRED TASK ORIENTED PEOPLE ORIENTED Results Recognition Reason Relationship
23. Core Values Family Education Communication media Dealing with money Respect for authority Confirmers Discipline Traditional Nuclear A dream Rotary phone One on one Memo Put it away Pay in cash Optimism Involvement Disintegrating A birthright Touch tone phones Call me anytime Buy now pay later Skepticism Fun / informality Latch key kids A way to get there Cell phones Call only at work Cautious Conservative Save, save , SAVE Realism Confidence Extreme fun Social Merged families An incredible expense Internet picture phones email Earn to spend Traditionalist (Born : 1922- 1943) Baby Boomers (Born : 1943 -1960) Generation X (Born : 1960- 1980) Generation Y (Born : 1980- 2000 )
24. What side of the brain dominancy did the two characters have ? What were their behavioural styles ? What barriers did they have in their communication styles ? What could they have done to help bridge the communication gap ? What generation did they belong to? What were their generation values ?
25. Speak and judge the person seated next to you Question Answer Is he /she a right or left brainer ? Why is his or her behavioural style ? What is his/ her generation type ? What does he /she value?
The other mode of collecting information is by identifying the values of the different generations . Lets recap what they look for as key values in common areas of family , education , communication media and handling money.
Ask audience what the two characters behavioural styles are? Mr. G is a Cautious person and the subordinate is a dominant person What were the existing barriers in their communication ? Subordinate spoke to fast , Mr. G didn’t understand the new trends , Subordinate didn’t give time for Mr. G to clarify any concerns , What could have been done to develop a better communication channel between the two characters ? Subordinate - spoken slower used words and phrases that are understandable Mr. G - Clarified any concerns What side of the brain dominancy did the two characters have ? Mr. G - Left brain ,why ? Asked to put down ideas into a presentation , chart Subordinate - Right brain , why ? Creative ideas , looked at things on a holistic approach What generation did the two characters belong to and what values did they have ? Mr. G - Baby Boomer – optimism and involvement but slow to pick up on technology Subordinate - Generation X - realism , confident , social