3. Global Technology Services consists of Service Product Lines (SPLs) that address the breadth of our clients’ IT needs Design, implement, and manage networking environments/applications optimized for anytime/ anywhere integrated communications . Includes physical security – video surveillance Provide single assess/plan capability, roadmap, and technical design for client IT environment, infrastructure, service management Support the end user environment across the lifecycle for all end user devices. Deployment services Enable business and IT availability and continuity, for both normal day-to-day and unusual/crisis operations Optimize IT server capacity, cost, and integrity across the lifecycle –in both data centers and the field Offer client services related to middleware infrastructure to unlock business potential Help clients manage their data center and IT facilities, from plan and build out to consolidate and upgrade Address storage and data needs from end to end, to optimize assets across the lifecycle A portfolio of support services from product maintenance through solution support to maintain and improve the availability of client IT infrastructure. Integrated Communications IT Strategy and Architecture End User Business Continuity and Resiliency Middleware Infrastructure Management / Data Center Services: Storage and Data, Server, Site and Facilities Maintenance and Technical Support Help safeguard client information assets, anticipate future risks, and respond Security
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Editor's Notes
Now that you have seen some of the results we were able to work with our clients to obtain, let’s take a quick look at IBM's experience and expertise in the data center area and some of our own results. The top of the chart highlights IBM’s internal experience and what we’ve done over the last ten years. As you can see, we have significantly reduced, consolidated and rationalized our data center infrastructures around the world. We have gone from 155 host data centers to 7 primary centers today. From 80 Web hosting Centers To 5 primary Web hosting Centers today. from 31 networks to 1 network today, from 15,000 applications to about 4,700 of applications today. That rationalization of our 800,000 square meters of data center space that we offer ourselves, our strategic outsourcing clients and our BCRS clients around the world is saving IBM 1.5 billion dollars a year in operational cost savings. So we have very deep expertise in that area. The bottom of the page talks about how we take this expertise to our clients who are not necessarily just our strategic outsourcing client or BCRS clients. We have over 3,300 people just in the server, storage, and datacenter services practices that can help our clients with all these things. We have deep expertise in designing and building data centers around the world. We built over 3 million square meters of raised floor for our clients around the world. We are currently finishing the largest data center for a client in Egypt, we just completed the largest data center for a client in India, we are building about 20 data centers in China at any one time. So, we have this expertise and not just in the traditional environments but also in the high growth environments around the world. And we also have incredibly deep expertise in virtualization for the clients, where we virtualize hundreds of thousands of servers and storage devices for our clients.
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