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Knowledge Transfer Toolkit Program
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Keith De La Rue
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Presented at CPA Congress Vic, 11 Oct 2010.
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Knowledge Transfer Toolkit Program
1.
Knowledge Transfer Toolkit
Program Keith De La Rue AcKnowledge Consulting Monday, 11 October 2010
2.
3.
Developing a toolkit
A knowledge sharing approach
4.
The environment Business
Sales Force Business Customers Product & Marketing Teams Hundreds of Products Hundreds – On the road and desk-based Thousands Specialist Sales KM Team
5.
6.
7.
8.
Keeping content up
to date Accountability, behaviour and engagement
9.
10.
11.
12.
13.
14.
15.
16.
Dealing with knowledge
hoarding Tearing down the Ivory Tower
17.
18.
19.
20.
21.
Using multiple media
Applying Social Media principles
22.
23.
24.
25.
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30.
Thank You! [email_address]
0418 51 7676 Blog: http://acknowledgeconsulting.com/
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