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10
      The




 COMMANDMENTS



OF
     EMPLOYEE
     WELLNESS
                presented by
IT’S TIME TO
RETHINK WELLNESS.
Your business is important, and so are the employees
who make it great. When they’re healthier, they’re
happier and when they’re happier, they’re more
engaged at work. That’s why having a wellness
program that works—one that’s used, enjoyed
and proven—is crucial. If you’ve tried programs
before with little success, don’t be discouraged.

Keep reading and find the 10 keys to bringing a
successful wellness program to your workforce.
You’ll see how motivating your employees to feel
better about themselves and their work is
easier—and more important—than you may think.
Just consult this handy checklist before embarking on
your next employee wellness program.
I
                      PUT WELLNESS FRONT AND CENTER.


        Your business strategy is no longer just about                                                           Unhealthy workers cost
        meeting the goals of the organization—it’s                                                               employers an average of




                                                                                             $11,176
        about meeting the needs of the people who
        are investing their time and energy into it,
        too. Employee wellness matters. A lot.


                                                                                               per active employee every year. 1

CASE IN POINT
Executives in a 2010 study ranked employee
                                                                              Do the math and you quickly realize that omitting
health, satisfaction and productivity above                                   employee health and happiness from your talent
energy costs and real estate as top corporate                                 management “stack” is also unhealthy for your
concerns. 2
                                                                              company.




        1.“Employee Health, Productivity, Gain Importance in Sustainability Survey,” CoreNet Global/Jones Lang LaSalle Sustainability Survey,
        National Real Estate Investor, 14 February 2011, http://nreionline.com/brokernews/greenbuildingnews/news/employee_health_survey_0214/

        2. The Road Ahead: Shaping Health Care Strategy in a Post-Reform Environment, 16th Annual Towers Watson/National Business Group on
        Health Employer Survey on Purchasing Value in Health Care, 2011.
II
                 SOME VIRUSES ARE GOOD.
              MAKE PARTICIPATION CONTAGIOUS.

Viruses are notorious for infecting all who come in contact with them,
but don’t get out the vitamins just yet. Going viral doesn’t always result
in unhealthy outcomes. When your wellness program goes viral, it’s
quick to catch on. And (unlike a real virus) it leads to happier, healthier
employees—and higher engagement.


                   CASE IN POINT
                   Pinterest became an
                   (almost) overnight
                   sensation, reaching
                                                   11.7 M
                                                    users in nine months 3
                                                                                     and then cracking the top 30 U.S. websites. 4 How?
                                                                                     By using social registration: invitation-only access
                                                                                     and tight integrations with Facebook and Twitter.




                                     One way to promote virality is by using proven social media and online
                                     game mechanics to create contagious actions and elements. A well-
                                     designed wellness program will employ tactics such as personal
                                     invites, social sharing and community activity to draw participants in
                                     and keep them interested.


3. http://thenextweb.com/insider/2012/02/08/formspring-beat-pinterest-to-10-million-active-users-by-months
4. http://thenextweb.com/insider/2012/03/12/pinterest-continues-explosive-growth-cracks-top-30-websites-in-the-us
III
                   MAKE WELLNESS FRIENDLY: MORE
                   LIKE FACEBOOK, LESS TEXTBOOK.

                                                 Wellness can be overwhelming, but it doesn’t
                                                 have to be. By offering your wellness program
                                                 as an interactive social platform, people will
                                                 actually want to participate.




                                                     CASE IN POINT
Creating a program that looks and works              1 in                          With the average person
                                                                                   online for 2.3 hours every
like Facebook feels comfortable. It also             every 6
                                                                                   day, that’s 23 minutes a day
engenders a sense of community, a common             minutes                       on social networks. Imagine
connection between all participants. In this         spent                         if people spent just a fraction

empowering, supportive community, people             online is in                  of that time learning about
                                                     social                        health and working toward
track and share their progress, build rela-
                                                     networking.                   fitness goals every day. 5
tionships with co-workers and have fun!




5. comScore 2012 U.S. Digital Future in Focus
IV
               KEEP THEM ENGAGED. MAKE IT A GAME.

        Getting healthy takes effort. But when you turn health into a
        game, that effort seems more like fun and less like work.
        Games are powerful motivators that are proven to change
        behaviors. By creating a wellness program that incorporates
        interactive games and fosters competition, employees are
        motivated to challenge themselves and those they compete
        against to develop healthy habits.


                                                                                                      Games help sustain engagement
CASE IN POINT                                                                                         over time, too. Employees will stay
On average,                more money into                Why? Low employee                           committed to the game because
Human Resource             health and wellness            engagement is the
                                                                                                      they want to win—and they’ll have
teams are investing        programs this year, 6          number one obstacle to

                           but the solutions are          behavior change. You just                   fun doing it! Offering cash, prizes

35%                        still sadly underuti-
                           lized.
                                                          can’t buy health.                           or other incentives is a great way
                                                                                                      to add an extra element of fun and
                                                                                                      keep employees committed to
                                                                                                      improving health.



       6. “Wellness Spend Up, But Measurement is Lacking,” Human Resource Executive Online, 1 April 2011,
       http://www.hreonline.com/HRE/story.jsp?storyId=533334568
V
           MAKE IT COOPERATIVE. TEAMS WORK.

Peer pressure is a good thing when it affects the good of the
group. People don’t want to let their co-workers down. That’s
one reason that social reinforcement from multiple health
buddies creates a 166% increase in participants’ willingness
to change behavior. 7



          Employees participating                                            Team members make sure that everyone is
          on teams are
                                                                             succeeding and meeting goals on both a



600%+
                                                                             personal level and as a group. And because
                                                                             of that, employees are more likely to stay
                                                                             committed to the program until the very end.

more likely to sustain engagement
over time 8




7. MIT study by Damon Centola et al. 2010 http://web.mit.edu/press/2010/health-networks.html
8. Keas Pfizer Challenge
VI
                                 MAKE IT COMPETITIVE
                                —AND OFFER INCENTIVES.

                                                            Competition is fun, especially when there is something
                                                            worth winning.

                                                            Creating challenges or quests is a fun way to motivate
                                                            employees and increase engagement in your wellness
                                                            program. Implementing a points system or offering incen-
                                                            tives and rewards can help drive healthy behaviors that
                                                            will help employees reach their health and fitness goals.




CASE IN POINT                           According to the Incentive
                                        Research Foundation, “Less
                                        than one in five employees
                                        will participate in wellness
                                        programs that do not offer
                                        rewards.”
                                                                                  4 in 5 will participate
                                                                                  when incentives are offered.
                                                                                  — Rodger Stotz, IRF Chief Research Officer 9




9. incentive Research Foundation, August 2011 (http://theirf.org/.6078726.html)
VII
                MAKE IT FUN FOR EVERYONE.

Whether your company is a modest family empire or a billion-dollar enterprise, each employee
has different needs and is on a different path to health.

When creating a wellness program, it’s important to keep the needs of everyone in mind.
“Wellness” isn’t just about dieting and exercise. It’s about making improvements to nearly
every aspect of our being—physical, emotional and spiritual. If your program only targets
people who want to lose weight, those who are more concerned with reducing stress are less
likely to participate.

                        Allow employees to customize their program by setting
                        personal goals that cover the gamut of wellbeing. They’ll
                        not only feel more involved in the overall process but
                        also want to see it through to the end.
VIII
          MEASURE SUSTAINED ENGAGEMENT
             AND HEALTHY BEHAVIORS.

A successful wellness program tracks more than just registrations. It measures sustained
engagement of employees and tracks progress toward healthy behaviors as it occurs. Tracking
progress and engagement is the most important part of any wellness program because it allows
employees to visually compare individual and team progress to help determine which goals need
to be set and compare goals that have already been met.

Speaking of goals, what do you measure?
We recommend tracking these benchmark healthy behaviors:




Do you smoke?     Do you exercise      Do you have a   Do you eat enough    How many nights per
                  regularly (3x/week   healthy BMI?    fruits and           week do you get eight
                  or more)?                            vegetables?          hours of sleep?
IX
            MAKE YOUR CASE BY REFOCUSING
               THE ROI CONVERSATION.

Measuring ROI for your wellness program is more than calculating insurance premium savings. A
successful wellness program requires companies to shift their focus from dollars to healthier lifestyles.


These are just a few of the questions employers                 Happier & healthier
can ask to measure the ROI of a company’s                       employees raise productivity
wellness program:                                               and increase work
                                                                performance naturally.
   How many pounds have been lost overall?
                                                                They feel better about the work
   Has there been a reduction in employee                       they produce and they enjoy doing
   stress levels?                                               it, too. And that’s all great for your
                                                                bottom line.
   Are employees exercising more?

   Are they changing their diets?

   Have any employees quit smoking?

   Are employees getting more sleep?
X
   SOME COMPANIES “GET IT.” (SOME DON’T.)
           CHOOSE CAREFULLY.

As with everything else these days,        trails, emails and outdated
methodologies for supporting               software, now’s the time to get with
wellness are evolving rapidly.                   the program and find a
Technological advance-                              forward-thinking wellness
ments make it easier than                          partner.
ever to connect people
throughout your company, collect           Look beyond the sizzle and make
data and distribute information. And       sure you’ve found an innovative
people are now more likely to con-         company that’s incorporating
sume their media on a smartphone           behavioral research, gamification
than at their computer.                    principles and human factors stud-
                                           ies to improve engagement and
If your company is using an external       participation in their corporate
vendor that’s still relying on paper       well-being program.
HOW MANY COMMANDMENTS
ARE YOU BREAKING?
 1.   Do you see wellness as core to your business strategy? YES / NO

 2.   Is participation social? YES / NO

 3.   Does your program make wellness approachable? YES / NO

 4.   Are you using game dynamics to keep employees engaged? YES / NO

 5.   Are you promoting the formation of teams? YES / NO

 6.   Is healthy competition key to the program? YES / NO

 7.   Does it meet the needs of all your employees? YES / NO

 8.   Does it measure both sustained engagement and healthy behaviors? YES / NO

 9.   Are you evaluating wellness ROI beyond insurance premium savings? YES / NO

10.   Are you working with a partner who really understands wellness? YES / NO


If you answered YES to more than 8, congratulations! You are on the right track.

If you answered YES to 8 or fewer, it’s time to call Keas and get serious about supporting
wellness throughout your organization.
KEAS IS THE FUTURE OF
CORPORATE WELLNESS.
Call or email us today to schedule a demo and see how Keas can help you.




415-537-7669
sales@keas.com
Twitter: @keas


Like this ebook? You might also like:




Putting Human Back                      Wellness as a
in Human Resources                      Business Strategy

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The 10 Commandments of Employee Wellness

  • 1. 10 The COMMANDMENTS OF EMPLOYEE WELLNESS presented by
  • 2. IT’S TIME TO RETHINK WELLNESS. Your business is important, and so are the employees who make it great. When they’re healthier, they’re happier and when they’re happier, they’re more engaged at work. That’s why having a wellness program that works—one that’s used, enjoyed and proven—is crucial. If you’ve tried programs before with little success, don’t be discouraged. Keep reading and find the 10 keys to bringing a successful wellness program to your workforce. You’ll see how motivating your employees to feel better about themselves and their work is easier—and more important—than you may think. Just consult this handy checklist before embarking on your next employee wellness program.
  • 3. I PUT WELLNESS FRONT AND CENTER. Your business strategy is no longer just about Unhealthy workers cost meeting the goals of the organization—it’s employers an average of $11,176 about meeting the needs of the people who are investing their time and energy into it, too. Employee wellness matters. A lot. per active employee every year. 1 CASE IN POINT Executives in a 2010 study ranked employee Do the math and you quickly realize that omitting health, satisfaction and productivity above employee health and happiness from your talent energy costs and real estate as top corporate management “stack” is also unhealthy for your concerns. 2 company. 1.“Employee Health, Productivity, Gain Importance in Sustainability Survey,” CoreNet Global/Jones Lang LaSalle Sustainability Survey, National Real Estate Investor, 14 February 2011, http://nreionline.com/brokernews/greenbuildingnews/news/employee_health_survey_0214/ 2. The Road Ahead: Shaping Health Care Strategy in a Post-Reform Environment, 16th Annual Towers Watson/National Business Group on Health Employer Survey on Purchasing Value in Health Care, 2011.
  • 4. II SOME VIRUSES ARE GOOD. MAKE PARTICIPATION CONTAGIOUS. Viruses are notorious for infecting all who come in contact with them, but don’t get out the vitamins just yet. Going viral doesn’t always result in unhealthy outcomes. When your wellness program goes viral, it’s quick to catch on. And (unlike a real virus) it leads to happier, healthier employees—and higher engagement. CASE IN POINT Pinterest became an (almost) overnight sensation, reaching 11.7 M users in nine months 3 and then cracking the top 30 U.S. websites. 4 How? By using social registration: invitation-only access and tight integrations with Facebook and Twitter. One way to promote virality is by using proven social media and online game mechanics to create contagious actions and elements. A well- designed wellness program will employ tactics such as personal invites, social sharing and community activity to draw participants in and keep them interested. 3. http://thenextweb.com/insider/2012/02/08/formspring-beat-pinterest-to-10-million-active-users-by-months 4. http://thenextweb.com/insider/2012/03/12/pinterest-continues-explosive-growth-cracks-top-30-websites-in-the-us
  • 5. III MAKE WELLNESS FRIENDLY: MORE LIKE FACEBOOK, LESS TEXTBOOK. Wellness can be overwhelming, but it doesn’t have to be. By offering your wellness program as an interactive social platform, people will actually want to participate. CASE IN POINT Creating a program that looks and works 1 in With the average person online for 2.3 hours every like Facebook feels comfortable. It also every 6 day, that’s 23 minutes a day engenders a sense of community, a common minutes on social networks. Imagine connection between all participants. In this spent if people spent just a fraction empowering, supportive community, people online is in of that time learning about social health and working toward track and share their progress, build rela- networking. fitness goals every day. 5 tionships with co-workers and have fun! 5. comScore 2012 U.S. Digital Future in Focus
  • 6. IV KEEP THEM ENGAGED. MAKE IT A GAME. Getting healthy takes effort. But when you turn health into a game, that effort seems more like fun and less like work. Games are powerful motivators that are proven to change behaviors. By creating a wellness program that incorporates interactive games and fosters competition, employees are motivated to challenge themselves and those they compete against to develop healthy habits. Games help sustain engagement CASE IN POINT over time, too. Employees will stay On average, more money into Why? Low employee committed to the game because Human Resource health and wellness engagement is the they want to win—and they’ll have teams are investing programs this year, 6 number one obstacle to but the solutions are behavior change. You just fun doing it! Offering cash, prizes 35% still sadly underuti- lized. can’t buy health. or other incentives is a great way to add an extra element of fun and keep employees committed to improving health. 6. “Wellness Spend Up, But Measurement is Lacking,” Human Resource Executive Online, 1 April 2011, http://www.hreonline.com/HRE/story.jsp?storyId=533334568
  • 7. V MAKE IT COOPERATIVE. TEAMS WORK. Peer pressure is a good thing when it affects the good of the group. People don’t want to let their co-workers down. That’s one reason that social reinforcement from multiple health buddies creates a 166% increase in participants’ willingness to change behavior. 7 Employees participating Team members make sure that everyone is on teams are succeeding and meeting goals on both a 600%+ personal level and as a group. And because of that, employees are more likely to stay committed to the program until the very end. more likely to sustain engagement over time 8 7. MIT study by Damon Centola et al. 2010 http://web.mit.edu/press/2010/health-networks.html 8. Keas Pfizer Challenge
  • 8. VI MAKE IT COMPETITIVE —AND OFFER INCENTIVES. Competition is fun, especially when there is something worth winning. Creating challenges or quests is a fun way to motivate employees and increase engagement in your wellness program. Implementing a points system or offering incen- tives and rewards can help drive healthy behaviors that will help employees reach their health and fitness goals. CASE IN POINT According to the Incentive Research Foundation, “Less than one in five employees will participate in wellness programs that do not offer rewards.” 4 in 5 will participate when incentives are offered. — Rodger Stotz, IRF Chief Research Officer 9 9. incentive Research Foundation, August 2011 (http://theirf.org/.6078726.html)
  • 9. VII MAKE IT FUN FOR EVERYONE. Whether your company is a modest family empire or a billion-dollar enterprise, each employee has different needs and is on a different path to health. When creating a wellness program, it’s important to keep the needs of everyone in mind. “Wellness” isn’t just about dieting and exercise. It’s about making improvements to nearly every aspect of our being—physical, emotional and spiritual. If your program only targets people who want to lose weight, those who are more concerned with reducing stress are less likely to participate. Allow employees to customize their program by setting personal goals that cover the gamut of wellbeing. They’ll not only feel more involved in the overall process but also want to see it through to the end.
  • 10. VIII MEASURE SUSTAINED ENGAGEMENT AND HEALTHY BEHAVIORS. A successful wellness program tracks more than just registrations. It measures sustained engagement of employees and tracks progress toward healthy behaviors as it occurs. Tracking progress and engagement is the most important part of any wellness program because it allows employees to visually compare individual and team progress to help determine which goals need to be set and compare goals that have already been met. Speaking of goals, what do you measure? We recommend tracking these benchmark healthy behaviors: Do you smoke? Do you exercise Do you have a Do you eat enough How many nights per regularly (3x/week healthy BMI? fruits and week do you get eight or more)? vegetables? hours of sleep?
  • 11. IX MAKE YOUR CASE BY REFOCUSING THE ROI CONVERSATION. Measuring ROI for your wellness program is more than calculating insurance premium savings. A successful wellness program requires companies to shift their focus from dollars to healthier lifestyles. These are just a few of the questions employers Happier & healthier can ask to measure the ROI of a company’s employees raise productivity wellness program: and increase work performance naturally. How many pounds have been lost overall? They feel better about the work Has there been a reduction in employee they produce and they enjoy doing stress levels? it, too. And that’s all great for your bottom line. Are employees exercising more? Are they changing their diets? Have any employees quit smoking? Are employees getting more sleep?
  • 12. X SOME COMPANIES “GET IT.” (SOME DON’T.) CHOOSE CAREFULLY. As with everything else these days, trails, emails and outdated methodologies for supporting software, now’s the time to get with wellness are evolving rapidly. the program and find a Technological advance- forward-thinking wellness ments make it easier than partner. ever to connect people throughout your company, collect Look beyond the sizzle and make data and distribute information. And sure you’ve found an innovative people are now more likely to con- company that’s incorporating sume their media on a smartphone behavioral research, gamification than at their computer. principles and human factors stud- ies to improve engagement and If your company is using an external participation in their corporate vendor that’s still relying on paper well-being program.
  • 13. HOW MANY COMMANDMENTS ARE YOU BREAKING? 1. Do you see wellness as core to your business strategy? YES / NO 2. Is participation social? YES / NO 3. Does your program make wellness approachable? YES / NO 4. Are you using game dynamics to keep employees engaged? YES / NO 5. Are you promoting the formation of teams? YES / NO 6. Is healthy competition key to the program? YES / NO 7. Does it meet the needs of all your employees? YES / NO 8. Does it measure both sustained engagement and healthy behaviors? YES / NO 9. Are you evaluating wellness ROI beyond insurance premium savings? YES / NO 10. Are you working with a partner who really understands wellness? YES / NO If you answered YES to more than 8, congratulations! You are on the right track. If you answered YES to 8 or fewer, it’s time to call Keas and get serious about supporting wellness throughout your organization.
  • 14. KEAS IS THE FUTURE OF CORPORATE WELLNESS. Call or email us today to schedule a demo and see how Keas can help you. 415-537-7669 sales@keas.com Twitter: @keas Like this ebook? You might also like: Putting Human Back Wellness as a in Human Resources Business Strategy